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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 10-14-2005, 12:47 PM   #1 (permalink)
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Join Date: Oct 2005
Posts: 3
OS: xp


Super Sheroes got computer bugs, calling for backup! thanx

Fellow Superheroes of the Computer world,

Thanks for reading my SOS signal. I'm a Superheroine from Change Makers, a collection of volunteers who run a store and women's center in CA. OUr computer crashed in August due to exccessive adware-spyware (over 1500). Our computer tech hero,Bry, got us up and running again - but we still have about 20 bugs that are detected via adware, spybot, and anti-virus, but never really get deleted, because they mysteriously REAPPEAR on every scan.

We have completed all the instructions- and copied our RESULTS file below.
We are brand new to this threading thing. Thank you so much for your patience. We are passing the hat to raise a donation to your much needed work.

THanks so much!
the Sheroes from Change Makers


Log was analyzed using KRC HijackThis Analyzer - Updated on 9/28/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 11:12:48 AM, on 10/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\DESKTOP\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\z8xndkvo.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\z8xndkvo.slt\prefs.js)
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
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Old 10-14-2005, 01:17 PM   #2 (permalink)
Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
 
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Join Date: May 2005
Posts: 24,322
OS: N/A


Hello and Welcome to TSF!

SuperBry isn't around. I hope you dont mind if this cartoon helps you out.

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.

Before proceeding any further, please create a new directory - C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.
  • Open Spybot Search & Destroy.
  • In the Mode menu click "Advanced mode" if not already selected.
  • Choose [Yes] at the Warning prompt.
  • Expand the [Tools] menu.
  • Click [Resident].
  • Uncheck the Resident "TeaTimer" (Protection of overall system settings) active. box.
  • In the File menu click [Exit] to exit Spybot Search & Destroy.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Please download these additional files/programs. Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

CleanUp! - Install.

Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.



Download Lavasoft's Ad-Aware & it's recently updated plug-in - VX2 Cleaner

Install both using the default options & then update Ad-Aware with the latest definitions.
Click on Add-ons in the lefthand column & select - VX2 Cleaner V2.0
Click Run Tool >> "OK"
If something is found, click "Clean" as in the directions given.
Click "Close", and exit Ad-Aware.


'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Next, please reboot your computer in SafeMode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Run a scan with HiJackThis & select/tick the following & click "Fix checked" :

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe



* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
  • Tick - Show hidden files and folder
  • Untick - Hide file extensions for known types
  • Untick - Hide protected operating system files
Click Yes to confirm & then click OK

Locate and delete the following files:
  • C:\WINNT\Nail.exe
    C:\WINNT\dinst.exe

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
  • Delete Newsgroup Subscriptions
  • Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • .Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


REBOOT TO NORMAL MODE


Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan



* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
  • Double-click the tmas-web-scan.exe icon
  • It will say "Loading TrendMicro definitions".
  • Click "Start Scan"
After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.

In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh logs from:
  • HiJackThis log
  • Online Scan
  • Ewido
  • Trend's Antispyware log
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
__________________

Question - what have you done for the community today?

Last edited by sUBs; 10-14-2005 at 01:23 PM.
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Old 10-15-2005, 09:21 PM   #3 (permalink)
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Join Date: Oct 2005
Posts: 3
OS: xp


finished instructions, whats next? thanks

Here's the notes, before I list the logs:

1) when I did this:
Run a scan with HiJackThis & select/tick the following & click "Fix checked" :
this file was no longer listed
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
it could not be found on the computer, even when i selected to show hidden files.

2) After running Clean up! in Safe Mode and Rebooting, it was unclear whether I should reboot in safe mode again or regular. However, Ewido would not function and was unreadable in Safe Mode, so I had to do it in regular mode.

3) TrendMicro worked just as described except for this instruction:
"In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here." This didn't happen, but after I closed the program, I did find this log elsewhere on my desktop. FYI

4) My computer seems to be running somewhat normally while I did these steps.

Thank you, again, sUBs!

In your next post, please include fresh logs from:

* HiJackThis log
Logfile of HijackThis v1.99.1
Scan saved at 8:18:26 PM, on 10/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HIJACKTHIS\ewido\security suite\ewidoctrl.exe
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HIJACKTHIS\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\z8xndkvo.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\z8xndkvo.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\HIJACKTHIS\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE


* Online Scan
Incident Status Location
Spyware:spyware/betterinet No disinfected Windows Registry




* Ewido
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:36:59 PM, 10/14/2005
+ Report-Checksum: 4615EBE5

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{79FB9088-19CE-715E-D900-216290C5B738} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Spyware.WebSearch : Cleaned with backup
:mozilla.8:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.9:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.10:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.11:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.12:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.13:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
:mozilla.25:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.26:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.27:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.28:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.29:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.44:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Trafic : Cleaned with backup
:mozilla.45:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.46:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.47:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.58:C:\Program Files\K-Meleon\Profiles\default\8l3t7afz.slt\cookies.txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup
C:\Program Files\Windows Media Player\wmplayer.exe.tmp -> Spyware.Pacer : Cleaned with backup
C:\System Volume Information\_restore{ECB6DA25-3055-43AC-90CF-08B689FE52B1}\RP712\A0072732.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINNT\system32\0guwc7p.exe -> Trojan.Delf.cf : Cleaned with backup


::Report End







* Trend's Antispyware log

Started Scanning
Internet Cookies
Found 'cliks.org' in 'Internet Explorer Cache'
Found 'btg.btgrab.com' in 'Internet Explorer Cache'
Found 'abetterinternet.com' in 'Internet Explorer Cache'
Found 'btg.btgrab.com' in 'Internet Explorer Cache'
Found 'offeroptimizer.com' in 'Internet Explorer Cache'
Programs in Memory
Windows Registry
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000'
Found '' in 'Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1'
Found '' in 'SOFTWARE\Classes\Interface\{BC333116-6EA1-40A1-9D07-ECB192DB8CEA}'
Found '' in 'SOFTWARE\Classes\Interface\{BC333116-6EA1-40A1-9D07-ECB192DB8CEA}\NumMethods'
Found '' in 'SOFTWARE\Classes\Interface\{BC333116-6EA1-40A1-9D07-ECB192DB8CEA}\ProxyStubClsid32'
Found '' in 'SOFTWARE\Wise Solutions\Wise Installation System\Repair\C:/Program Files/VBouncer/INSTALL.LOG'
Found 'iebar' in 'SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform'
Found '' in 'SOFTWARE\Classes\Remove'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Service' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Legacy' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'DeviceDesc' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ConfigFlags' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ClassGUID' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Class' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'NextInstance' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'
Found 'PluginLevel' in 'SYSTEM\CurrentControlSet\Control\Session Manager'
Found '' in 'Interface\{BC333116-6EA1-40A1-9D07-ECB192DB8CEA}'
Found '' in 'Software\xjado'
Internet URL Shortcuts
Files and Directories
Found 'creditcard32123123123asdsa.ico' in 'C:\WINNT\system32'
Finished Scanning
Started Backup
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Finished Backup
Started Cleaning
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'. Error=5.
Checking for 'C:\WINNT\system32\creditcard32123123123asdsa.ico' in shortcut areas.
Checking for 'C:\WINNT\system32\creditcard32123123123asdsa.ico' in startup areas.
Cleaning 'C:\WINNT\system32\creditcard32123123123asdsa.ico'
Finished Cleaning
Started Scanning
Internet Cookies
Found 'tribalfusion.com' in 'Internet Explorer Cache'
Programs in Memory
Windows Registry
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Service' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Legacy' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'DeviceDesc' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ConfigFlags' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ClassGUID' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Class' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Internet URL Shortcuts
Files and Directories
Finished Scanning
Started Backup
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Finished Backup
Started Cleaning
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'. Error=5.
Finished Cleaning
Started Scanning
Internet Cookies
Programs in Memory
Windows Registry
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Service' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Legacy' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'DeviceDesc' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ConfigFlags' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ClassGUID' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Class' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Internet URL Shortcuts
Files and Directories
Finished Scanning
Started Backup
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Unable to create the registry key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000 for restore. [SCANMODS] Error=5.
Finished Backup
Started Cleaning
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'. Error=5.
[SCANMODS] WARNING: Unable to remove registry keys under 'HKLM\'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'. Error=5.
Finished Cleaning
Started Scanning
Internet Cookies
Programs in Memory
Windows Registry
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINTOOLSSVC\0000'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC'
Found '' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Service' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Legacy' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'DeviceDesc' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ConfigFlags' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'ClassGUID' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Found 'Class' in 'SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TBPSSVC\0000'
Internet URL Shortcuts
Files and Directories
Finished Scanning
changemakers13 is offline  
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Old 10-16-2005, 06:39 AM   #4 (permalink)
Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
 
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Join Date: May 2005
Posts: 24,322
OS: N/A


You appear to be clean. Please tell me if it's otherwise or if the computer is acting irregularly.

Now that your system is clean, please follow these simple steps in order to keep your computer clean and secure:

  1. CLEAR & RESET SYSTEM RESTORE'S CACHE
    Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
    • Tick on the checkbox - Turn off System Restore on all drives
    • Click Apply
    Turn it back 'On' by unticking the same checkbox & click OK


  2. DISABLE THE VIEWING OF SYSTEM FILES
    From Windows Explorer, go to Tools>Folder Options> View tab.
    • Untick - Show hidden files and folder
    • Tick - Hide file extensions for known types
    • Tick - Hide protected operating system files
    Click Yes to confirm & then click OK


  3. SECURING INTERNET EXPLORER
    From within Internet Explorer click on the Tools menu and then click on Internet Options.
    • Select the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Select Custom Level .
        • Change 'Download signed ActiveX controls' to Prompt
        • Change 'Download unsigned ActiveX controls' to Disable
        • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
        • Change 'Installation of desktop items' to Prompt
        • Change 'Launching programs and files in an IFRAME' to Prompt
        • Change 'Navigate sub-frames across different domains' to Prompt
        • When all these changes have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Select OK to exit the Internet Properties page.


  4. ANTIVIRUS SOFTWARE
    It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

    It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


  5. FIREWALL
    Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.


  6. Microsoft Windows Update
    Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


  7. SPYBOT - SEARCH & DESTROY
    Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here


  8. AD-AWARE
    Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here


  9. SPYWAREBLASTER
    SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.

    Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here


  10. IE-SPYAD
    IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here


  11. MVPS HOST FILE
    The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file

Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.
  • Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

  • Weather Watcher - Free taskbar weather program that is free, malware free, and resource light.

  • Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

  • Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.

  • Google Toolbar - Get the free google toolbar to help stop pop up windows.

  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.

    ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

    NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.

  • Winpatrol - Download and install the free version of Winpatrol.
    A tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

After doing all these, your system will be optimised against future threats.

It's okay to delete the Hijack This folder in a couple weeks if everything is working okay.
Have a safe & happy computing day.

Please respond to this thread one more time so we can mark this thread as resolved.
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Old 10-19-2005, 09:03 PM   #5 (permalink)
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Join Date: Oct 2005
Posts: 3
OS: xp


lifesavers! thanks for your help

I apppreciate all your time very much.
I won't be able to make all the updates tonight, so I ope I'll still be able to access this thread even when its closed. if there are different instructions for this please let me know what to do.

With thanks!
Super Sheroes at Change Makers for Women
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