problems with Aurora

[jordanthegreat]

I'm getting annoying pop ups from aurora. I also had a problem where sponsored links were inserted into the text on every site I read. Microsoft anti-spyware blocks a lot of stuff but I'm still infected. It tells me every time it blocks something and it's always blocking something. Ad-aware isn't cleaning it our either. Should I disable ms anti-spyware from blocking everything before I get my hijack this log? I'm not sure if it makes a difference.

[alba]

Hi jordanthegreat welcome to TSF

Please Uninstall Microsoft Antispyware - As you have all ready experienced, it's not very good as a form of protection. I recommend you read the following thread that discusses this product being RogueWare:

Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it back here. Do not fix anything in HijackThis since they may be harmless. Make sure to include the System information at the top of the log as well.

Kind regards

alba

[jordanthegreat]

Thanks for spending time in helping me here. Here's the log.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SpywareGuard\sgmain.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.98.2
Scan saved at 3:12:59 PM, on 8/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\system32\vnzfgfn.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\WINNT\system32\DeltTray.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINNT\dsr.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [fcddsrz] C:\WINNT\system32\vnzfgfn.exe r
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINNT\Java\ControlF1\STMeeting25.cab
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/b...ll/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://support.gateway.com/eSupport/.../weblaunch.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/s...vest/gwCID.CAB


End of KRC HijackThis Analyzer Log.
====================================================================

[alba]

Hello again jordanthegreat

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.


You are using an outdated version of Hijack This. Please download and install the latest version by going to this Site

=====================================================

Downloads

Download Nailfix Utility at naifix.exe
Save it to your desktop. Do NOT run it yet.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net/en/download/updates/ to update manually.


Download dsrfix.zip http://www.atribune.org/downloads/dsrfix.zip and save it to your desktop. Unzip the dsrfix.zip contents to your desktop. This will create a new folder on your desktop named dsrfix. Do NOT open that folder yet.

The Temp folders must be cleaned out periodically as installation programs and hijack programs leave a lot of junk there.
Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe )
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.


Download APT http://www.diamondcs.com.au/index.php?page=apt and unzip the contents to a new folder on your desktop.

* Open the folder you just created and click on apt.exe and search in the window for C:\WINDOWS\system32\vnzfgfn.exe .
* Open your C:\Windows\system32 folder and search for vnzfgfn.exe . Don't delete it yet, just leave the system32 folder open so you can see the bad file.
* In APT again, Select C:\WINDOWS\system32\vnzfgfn.exe and Click Kill3.
* Then immediately delete vnzfgfn.exe from your system32 folder.

Close APT.

===========================================

Next, please reboot your computer in SafeMode by doing the following:
1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.
.

Once in Safe Mode, double click on nailfix.exe.
Click 'Next' in the setup, then make sure 'Run Nailfix' is checked and click 'Finish'.
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

==========================================

Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:

sidesearch
Viewpoint


Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINNT\dsr.dll
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [fcddsrz] C:\WINNT\system32\vnzfgfn.exe r
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML




Now open the folder dsrfix on your desktop.
* Double click on dsrfix.bat
* A window will pop up briefly then close, this is normal.


Locate and delete the following folder(s), if present:

C:\Program Files\sidesearch
C:\Program Files\Viewpoint


Locate and delete the following file(s), if present:

C:\WINDOWS\system32\vnzfgfn.exe(or whatever the name may have changed to, as noted above).

C:\WINNT\Nail.exe
C:\WINNT\dsr.dll
C:\WINNT\dinst.exe

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!

Check the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Uncheck the following :

• Scan local drives for temporary files

Click OK, Press the CleanUp! button to start the program and reboot when prompted.


Reboot into Normal mode



Then do a fresh online scan at Panda ActiveScan

1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
2. Click On 'Next'
3. Enter your e-mail address & click 'Send' ...begins downloading Panda's ActiveX controls.- 8MB
4. In the next window, & checkmark the following:
   • Disinfect automatically
   • Scan compressed files
   • Scan e-mail files
   • Detect unknown viruses (heuristic)
   • Detect spyware
5. Begin the scan by selecting All My Computer
   * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
6. If it finds any malware, it will offer you a report. Click on see report
7. Then click Save report
8. Post the contents of the report in your next reply

Please post a fresh
Hijack This log,
Ewido,
Panda scan report
so that we can check if your system is clean.

[jordanthegreat]

Thanks so much for spending all this time to help me!!!
I went through all the steps and here is the latest log from hijack this and my report from ewido (the panda scan found nothing). Please let me know if there is anything else I need to do.

Logfile of HijackThis v1.99.1
Scan saved at 10:43:37 PM, on 8/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINNT\GWMDMMSG.exe
C:\WINNT\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PhoneTools\CapFax.EXE
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\DeltTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AIM95\aim.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINNT\Java\ControlF1\STMeeting25.cab
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/b...ll/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://support.gateway.com/eSupport/.../weblaunch.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/s...vest/gwCID.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINNT\svchost.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Multimedia_Interface - Prism Microsystems, Inc. - C:\WINNT\system32\mm\aysshell.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:42:44 PM, 8/25/2005
+ Report-Checksum: D516A59B

+ Scan result:

C:\Documents and Settings\Owner\Cookies\owner@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006875.exe -> TrojanDownloader.Small.bhf : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006876.exe -> TrojanDownloader.WinShow.z : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006877.exe -> TrojanDownloader.WinShow.z : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006878.exe -> TrojanDownloader.WinShow.z : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006879.exe -> TrojanDownloader.Intexp.d : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006880.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006881.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006882.sys -> Worm.Tzet : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006883.exe -> TrojanDownloader.Vb.Cw : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006884.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP54\A0006887.exe -> Trojan.Agent.ay : Cleaned with backup


::Report End

[alba]

Hi again jordanthegreat,

There is a couple of things to do before we can give you the all clear

Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)


Please remember to close all other windows, including browsers then click Fix checked.

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
• Save it to your desktop.
• Double-click the new icon on your desktop (tmas-web-scan.exe)
• It will say "Loading TrendMicro definitions".
• Once the definitions are loaded, the program will appear to close then re-open.
• Click "Start Scan"
• After it's done scanning, click "Scan Results"
• Make sure all items found have a check next to them, then click "Clean Threats Now".
• Click Exit.


Reboot your computer.

In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.


regards

alba

[jordanthegreat]

Howdy. I followed your latest steps and here is the log. By the way, which of all these new programs should I keep and run regularly and which ones should I get rid of?

Started Scanning
Internet Cookies
Found 'servedby.advertising.com' in 'Internet Explorer Cache'
Found 'advertising.com' in 'Internet Explorer Cache'
Found 'questionmarket.com' in 'Internet Explorer Cache'
Found 'tribalfusion.com' in 'Internet Explorer Cache'
Found 'fastclick.net' in 'Internet Explorer Cache'
Found 'ads.addynamix.com' in 'Internet Explorer Cache'
Found 'ads.addynamix.com' in 'Internet Explorer Cache'
Found 'atdmt.com' in 'Internet Explorer Cache'
Found 'mediaplex.com' in 'Internet Explorer Cache'
Found 'casalemedia.com' in 'Internet Explorer Cache'
Found 'atwola.com' in 'Internet Explorer Cache'
Found 'doubleclick.net' in 'Internet Explorer Cache'
Programs in Memory
Windows Registry
Found '' in 'SOFTWARE\TrayNotifier'
Found '' in 'SOFTWARE\Classes\AppID\WinAffiliateBHO.DLL'
Found '' in 'SOFTWARE\Classes\WinAffiliateBHO.WinAffiliateIEExtensi.1'
Found '' in 'SOFTWARE\Classes\WinAffiliateBHO.WinAffiliateIEExtensi.1\CLSID'
Found '' in 'SOFTWARE\MyWay'
Found '' in 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinMX'
Internet URL Shortcuts
Files and Directories
Found '' in 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX'
Found '' in 'C:\Program Files\WinMX'
Found 'errcatch.exe' in 'C:\Program Files\WinMX'
Found 'uninstall.exe' in 'C:\Program Files\WinMX'
Found 'WinMX.exe' in 'C:\Program Files\WinMX'
Found 'sepsd.bin' in 'C:\WINNT'
Found 'creditcard32123123123asdsa123.ico' in 'C:\WINNT\system32'
Found 'virushunter4.ico' in 'C:\WINNT\system32'
Finished Scanning
Started Backup
Finished Backup
Started Cleaning
Checking for 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX' in shortcut areas.
Checking for 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX' in startup areas.
Cleaning 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX'
Checking for 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX\WinMX.lnk' in shortcut areas.
Checking for 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX\WinMX.lnk' in startup areas.
Cleaning 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX\WinMX.lnk'
Checking for 'C:\Program Files\WinMX' in shortcut areas.
Checking for 'C:\Program Files\WinMX' in startup areas.
Cleaning 'C:\Program Files\WinMX'
Checking for 'C:\Program Files\WinMX\colors.dat' in shortcut areas.
Checking for 'C:\Program Files\WinMX\colors.dat' in startup areas.
Cleaning 'C:\Program Files\WinMX\colors.dat'
Checking for 'C:\Program Files\WinMX\errcatch.exe' in shortcut areas.
Checking for 'C:\Program Files\WinMX\errcatch.exe' in startup areas.
Cleaning 'C:\Program Files\WinMX\errcatch.exe'
Checking for 'C:\Program Files\WinMX\library.dat' in shortcut areas.
Checking for 'C:\Program Files\WinMX\library.dat' in startup areas.
Cleaning 'C:\Program Files\WinMX\library.dat'
Checking for 'C:\Program Files\WinMX\license.txt' in shortcut areas.
Checking for 'C:\Program Files\WinMX\license.txt' in startup areas.
Cleaning 'C:\Program Files\WinMX\license.txt'
Checking for 'C:\Program Files\WinMX\settings.dat' in shortcut areas.
Checking for 'C:\Program Files\WinMX\settings.dat' in startup areas.
Cleaning 'C:\Program Files\WinMX\settings.dat'
Checking for 'C:\Program Files\WinMX\uninstall.exe' in shortcut areas.
Checking for 'C:\Program Files\WinMX\uninstall.exe' in startup areas.
Cleaning 'C:\Program Files\WinMX\uninstall.exe'
Checking for 'C:\Program Files\WinMX\WinMX.exe' in shortcut areas.
Found 'WinMX.lnk' in 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX\'
[SCANMODS] The file 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX\WinMX.lnk' was not found. Most likely already cleaned by another scanner module.
Checking for 'C:\Program Files\WinMX\WinMX.exe' in startup areas.
Cleaning 'C:\Program Files\WinMX\WinMX.exe'
Checking for 'C:\Program Files\WinMX\wpnpchannelcmds.txt' in shortcut areas.
Checking for 'C:\Program Files\WinMX\wpnpchannelcmds.txt' in startup areas.
Cleaning 'C:\Program Files\WinMX\wpnpchannelcmds.txt'
Checking for 'C:\Program Files\WinMX\errcatch.exe' in shortcut areas.
Checking for 'C:\Program Files\WinMX\errcatch.exe' in startup areas.
Cleaning 'C:\Program Files\WinMX\errcatch.exe'
[SCANMODS] The file 'C:\Program Files\WinMX\errcatch.exe' was not found. Most likely already cleaned by another scanner module.
Checking for 'C:\Program Files\WinMX\uninstall.exe' in shortcut areas.
Checking for 'C:\Program Files\WinMX\uninstall.exe' in startup areas.
Cleaning 'C:\Program Files\WinMX\uninstall.exe'
[SCANMODS] The file 'C:\Program Files\WinMX\uninstall.exe' was not found. Most likely already cleaned by another scanner module.
Checking for 'C:\Program Files\WinMX\WinMX.exe' in shortcut areas.
Found 'WinMX.lnk' in 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX\'
[SCANMODS] The file 'C:\Documents and Settings\Owner\Start Menu\Programs\WinMX\WinMX.lnk' was not found. Most likely already cleaned by another scanner module.
Checking for 'C:\Program Files\WinMX\WinMX.exe' in startup areas.
Cleaning 'C:\Program Files\WinMX\WinMX.exe'
[SCANMODS] The file 'C:\Program Files\WinMX\WinMX.exe' was not found. Most likely already cleaned by another scanner module.
Checking for 'C:\WINNT\sepsd.bin' in shortcut areas.
Checking for 'C:\WINNT\sepsd.bin' in startup areas.
Cleaning 'C:\WINNT\sepsd.bin'
Checking for 'C:\WINNT\system32\creditcard32123123123asdsa123.ico' in shortcut areas.
Checking for 'C:\WINNT\system32\creditcard32123123123asdsa123.ico' in startup areas.
Cleaning 'C:\WINNT\system32\creditcard32123123123asdsa123.ico'
Checking for 'C:\WINNT\system32\virushunter4.ico' in shortcut areas.
Checking for 'C:\WINNT\system32\virushunter4.ico' in startup areas.
Cleaning 'C:\WINNT\system32\virushunter4.ico'
Finished Cleaning

[alba]

HI jordanthegreat


Your logs are clean. Any more issues? If not you should be good to go. We still have a few more items to address so please follow the instructions below.


Reset hidden/system files and folders

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

Create a new System Restore point

• Click Start >> Run - type SYSDM.CPL & press Enter
• Select the System Restore Tab
• Tick on the checkbox - "Turn off System Restore on all drives"
• Click Apply
• Then untick the same checkbox & click OK
• This deletes ALL restore points that had the infection and creates a clean one

================================================

Enable Windows Auto Update

• Go to Start>Run - type wuaucpl.cpl
• Tick on the checkbox - "Keep my computer up to date"
• Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
• Click on "OK".

Please visit Microsoft's Window's Update Page and install the latest service packs, patch’s and security updates for your system.


Recommended Protection Programs

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SpywareGuard to catch and block spyware before it can execute.
• IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
• WinPatrol to monitor any changes that programs make to the registry.

If you do not have a firewall, here are 3 free ones available for personal use:

• Sygate Personal Firewall
• Kerio Personal Firewall
• ZoneAlarm

In light of your recent issue, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

• HOW DID I GET INFECTED IN THE FIRST PLACE?
• THE ANTI-SPYWARE TUTORIAL
• MAKING INTERNET EXPLORER SAFER

Please stay safe out there and take the helpful advice that’s been given. The goal here is to prevent the adware/spyware/virus/worms from getting on the system in the first place.

Please respond to this thread one more time so we can mark this thread as resolved. [/quote]

regards

alba

[jordanthegreat]

I followed all of your steps and now I seem to be clean as a whistle. Thanks so much for putting your time into helping out a total stranger with a problem. It's great that there are nice techies out there to help out all the "normies". Thanks again and take care,
-jordan