CPU usage maxing out

[scapps61]

I ran the hijack programs like I was asked to... I used the Hijackthis analyzer.

Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 8:00:28 AM, on 8/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\HJT\HijackThis.exe

O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/Me.../bridge-c8.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?Link...04&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Support/Pes...r/pestscan.cab
O16 - DPF: {5721FA68-5ABD-40A8-81F1-4136691194BF} (Launcher Class) - https://www.play.net/components/activex/AXSAL.ocx
O16 - DPF: {5AA5A569-F96F-4628-A528-8B3698F558BB} (HS_live Control) - http://install.homestead.com/~site/I...ve/HS_live.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1123994380875
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {B9A296D4-38AC-4566-8168-F7ACAF7D35E6} (Eyeball Video Session Control) - http://imlive.com/ChatSource/gVideoContol.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/def...ploader_v6.cab


End of KRC HijackThis Analyzer Log.
====================================================================

[whodat]

---bump---

[tetonbob]

Not much showing in that log....

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Make sure you downloaded, installed, updated and ran these programs already - Ad-aware, Spybot and CWShredder. If you didn't, do them now. For more information, go to http://www.greyknight17.com/spyware.htm

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click 'Kill process' for each one if they are still listed (they shouldn't be - but double check):

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Viewpoint

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/M...e/bridge-c8.cab

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\Viewpoint

Restart into normal mode.

Next, Download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).

• Save it to your desktop.
• Double-click the new icon on your desktop (tmas-web-scan.exe)
• It will say "Loading TrendMicro definitions".
• Once the definitions are loaded, the program will appear to close then re-open.
• Click "Start Scan"
• After it's done scanning, click "Scan Results"
• Make sure all items found have a check next to them, then click "Clean Threats Now".
• Click Exit.

Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.


Perform an online scan with Internet Explorer with Panda ActiveScan - requires Internet Explorer

1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
2. Click On 'Scan Now'
3. Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
4. Begin the scan by selecting My Computer
   * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
5. If it finds any malware, it will offer you a report. Click on see report
6. Then click Save report
7. Post the contents of the report in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

Last, run a new scan with HJT. Save the log and post it here.

[scapps61]

Heres the TrendMicro log...

Started Scanning
Internet Cookies
Found 'adknowledge.com' in 'Internet Explorer Cache'
Found 'com.com' in 'Internet Explorer Cache'
Found 'server.iad.liveperson.net' in 'Internet Explorer Cache'
Found 'www.burstbeacon.com' in 'Internet Explorer Cache'
Found 'server.iad.liveperson.net' in 'Internet Explorer Cache'
Found 'dist.belnk.com' in 'Internet Explorer Cache'
Found 'tribalfusion.com' in 'Internet Explorer Cache'
Found 'belnk.com' in 'Internet Explorer Cache'
Found 'insightexpressai.com' in 'Internet Explorer Cache'
Found 'www5.addfreestats.com' in 'Internet Explorer Cache'
Found 'questionmarket.com' in 'Internet Explorer Cache'
Found 'atwola.com' in 'Internet Explorer Cache'
Programs in Memory
Windows Registry
Found '' in 'SOFTWARE\LimeWire'
Found '' in 'SOFTWARE\Classes\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}\LocalServer32'
Found '' in 'SOFTWARE\Magnet'
Found '' in 'SOFTWARE\Classes\magnet'
Found '' in 'SOFTWARE\Classes\magnet\shell\open\command'
Found 'URL Protocol' in 'SOFTWARE\Classes\magnet'
Found '' in 'Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1'
Found '' in 'SOFTWARE\AkSoft'
Internet URL Shortcuts
Files and Directories
Found 'hbd[1].gif' in 'C:\Documents and Settings\Sheila\Local Settings\Temporary Internet Files\Content.IE5\SD0JW1GP'
Found 'LimeWire20.dll' in 'C:\Program Files\LimeWire'
Found 'LimeWire20.dll' in 'C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1.tmp'
Found 'NDNuninstall6_38.exe' in 'C:\WINDOWS'
Finished Scanning
Started Backup
Finished Backup
Started Cleaning
Checking for 'C:\Documents and Settings\Sheila\Local Settings\Temporary Internet Files\Content.IE5\SD0JW1GP\hbd[1].gif' in shortcut areas.
Checking for 'C:\Documents and Settings\Sheila\Local Settings\Temporary Internet Files\Content.IE5\SD0JW1GP\hbd[1].gif' in startup areas.
Cleaning 'C:\Documents and Settings\Sheila\Local Settings\Temporary Internet Files\Content.IE5\SD0JW1GP\hbd[1].gif'
Checking for 'C:\Program Files\LimeWire\LimeWire20.dll' in shortcut areas.
Checking for 'C:\Program Files\LimeWire\LimeWire20.dll' in startup areas.
Cleaning 'C:\Program Files\LimeWire\LimeWire20.dll'
Checking for 'C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1.tmp\LimeWire20.dll' in shortcut areas.
Checking for 'C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1.tmp\LimeWire20.dll' in startup areas.

[scapps61]

and heres the Panda Active Scan report & my last HijackThis log...

Incident Status Location

Adware:Adware/nCase No disinfected C:\Documents and Settings\Travis\Local Settings\Temp\res12.tmp
Adware:Adware/WinTools No disinfected C:\temp\ZCWEDowST3.exe
*********************************************************

The new HijackThis log...
Logfile of HijackThis v1.99.1
Scan saved at 1:30:53 PM, on 8/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\HJT\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?Link...04&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Support/Pes...r/pestscan.cab
O16 - DPF: {5721FA68-5ABD-40A8-81F1-4136691194BF} (Launcher Class) - https://www.play.net/components/activex/AXSAL.ocx
O16 - DPF: {5AA5A569-F96F-4628-A528-8B3698F558BB} (HS_live Control) - http://install.homestead.com/~site/I...ve/HS_live.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1123994380875
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {B9A296D4-38AC-4566-8168-F7ACAF7D35E6} (Eyeball Video Session Control) - http://imlive.com/ChatSource/gVideoContol.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/def...ploader_v6.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

[tetonbob]

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!



Please configure CleanUp with the following settings:

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
  [X]Scan local drives for temporary files (Please uncheck this option)
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

Other than that......

Well done. Your logs are clean. Any more issues? If not you should be good to go. We still have a few items to address.


Reset hidden/system files and folders

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

Create a new System Restore point

• click Start >> Run - type SYSDM.CPL & press Enter
• select the System Restore Tab
• tick on the checkbox - "Turn off System Restore on all drives"
• click Apply
• then untick the same checkbox & click OK

Enable Windows Auto Update

• Go to Start>Run - type wuaucpl.cpl
• tick on the checkbox - "Keep my computer up to date"
• Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
• Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SpywareGuard to catch and block spyware before it can execute.
• IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

If you do not have a firewall, here are 3 free ones available for personal use:

• Sygate Personal Firewall
• Kerio Personal Firewall
• ZoneAlarm

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

• HOW DID I GET INFECTED IN THE FIRST PLACE?
• THE ANTI-SPYWARE TUTORIAL
• MAKING INTERNET EXPLORER SAFER

Please respond to this thread one more time so we can mark this thread as resolved.

[scapps61]

Thank you so much for all your help! This site is great!