HJT log - problems galore with IE

Nikkers · 08-12-2005, 02:10 AM

Hmmm...I'm having major problems with IE, such as:

If I have more than 1 IE window open and close 1, they ALL close;

I can't open links via emails in Outlook;

Google searches produce the first 3 results from ebay.com, smileycentral.com and purplechat.com.

I'd be really grateful if someone could assess my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 5:51:04 PM, on 13/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Nicole\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IEsearch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - c:\progra~1\2search\plugin.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe
O4 - HKLM\..\Run: [signup] D:\hb5.exe
O4 - HKLM\..\Run: [Preview AdService] C:\Program Files\Preview AdService\PrevAdServ.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007guard.com/msnnames/msnnames.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C8F47CAF-6BCA-4D36-B357-D07DD626857B}: Domain = nsw.bigpond.net.au
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

tetonbob · 08-12-2005, 06:51 AM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Make sure you downloaded, installed, updated and ran these programs already - Ad-aware, Spybot and CWShredder. If you didn't, do them now. For more information, go to http://www.greyknight17.com/spyware.htm

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

AdwareAlert<<<<it’s rogueware (or known to be rogueware in the past) and we highly recommend that you uninstall it. Rogue/Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection.
Preview AdService

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R3 - Default URLSearchHook is missing
O2 - BHO: IEsearch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - c:\progra~1\2search\plugin.dll
O4 - HKLM\..\Run: [Preview AdService] C:\Program Files\Preview AdService\PrevAdServ.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007guard.com/msnnames/msnnames.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

c:\progra~1\2search
C:\Program Files\Preview AdService
C:\Program Files\AdwareAlert

Restart and run a new HijackThis scan. Save the log file and post it here.

Download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).

Save it to your desktop.
Double-click the new icon on your desktop (tmas-web-scan.exe)
It will say "Loading TrendMicro definitions".
Once the definitions are loaded, the program will appear to close then re-open.
Click "Start Scan"
After it's done scanning, click "Scan Results"
Make sure all items found have a check next to them, then click "Clean Threats Now".
Click Exit.

Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.

Run a scan using Panda ActiveScan . Be sure to select any AutoClean Feature. Post the log from the Panda scan here.

Nikkers · 08-16-2005, 04:04 AM

Logfile of HijackThis v1.99.1
Scan saved at 7:50:48 PM, on 17/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\Nicole\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe
O4 - HKLM\..\Run: [signup] D:\hb5.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C8F47CAF-6BCA-4D36-B357-D07DD626857B}: Domain = nsw.bigpond.net.au
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

____________________________________________________________

Started Scanning
Internet Cookies
Found 'com.com' in 'Internet Explorer Cache'
Found 'offeroptimizer.com' in 'Internet Explorer Cache'
Found 'btg.btgrab.com' in 'Internet Explorer Cache'
Found 'dist.belnk.com' in 'Internet Explorer Cache'
Found 'ad.yieldmanager.com' in 'Internet Explorer Cache'
Found 'cliks.org' in 'Internet Explorer Cache'
Found 'belnk.com' in 'Internet Explorer Cache'
Found 'abetterinternet.com' in 'Internet Explorer Cache'
Found 'btg.btgrab.com' in 'Internet Explorer Cache'
Programs in Memory
Windows Registry
Found '' in 'SOFTWARE\LimeWire'
Found '' in 'SOFTWARE\Magnet'
Found '' in 'SOFTWARE\Classes\magnet'
Found '' in 'SOFTWARE\Classes\magnet\shell\open\command'
Found '' in 'SOFTWARE\Classes\AppID\{C630FBBF-E340-49DF-B4CB-06FB9EE34BB6}'
Found 'URL Protocol' in 'SOFTWARE\Classes\magnet'
Found '' in 'Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1'
Found '' in 'SOFTWARE\Classes\morpheustorrent'
Internet URL Shortcuts
Files and Directories
Found 'temp.fr8E62' in 'C:\Documents and Settings\Nicole\Local Settings\Temp'
Found 'LimeWire20.dll' in 'C:\Program Files\LimeWire'
Found '' in 'C:\Program Files\StreamCast'
Found '' in 'C:\Program Files\StreamCast\Morpheus'
Found '' in 'C:\Program Files\WinMX'
Finished Scanning
Started Backup
Finished Backup
Started Cleaning
Checking for 'C:\Documents and Settings\Nicole\Local Settings\Temp\temp.fr8E62' in shortcut areas.
Checking for 'C:\Documents and Settings\Nicole\Local Settings\Temp\temp.fr8E62' in startup areas.
Cleaning 'C:\Documents and Settings\Nicole\Local Settings\Temp\temp.fr8E62'
Checking for 'C:\Program Files\LimeWire\LimeWire20.dll' in shortcut areas.
Checking for 'C:\Program Files\LimeWire\LimeWire20.dll' in startup areas.
Cleaning 'C:\Program Files\LimeWire\LimeWire20.dll'
Checking for 'C:\Program Files\StreamCast' in shortcut areas.
Checking for 'C:\Program Files\StreamCast' in startup areas.
Cleaning 'C:\Program Files\StreamCast'
Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Cameo - Word Up.mp3' in shortcut areas.
Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Cameo - Word Up.mp3' in startup areas.
Cleaning 'C:\Program Files\StreamCast\Morpheus\Downloads\Cameo - Word Up.mp3'
Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Snoop Dog ft. Pharrell - Drop It Like It's Hot.mp3' in shortcut areas.
Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Snoop Dog ft. Pharrell - Drop It Like It's Hot.mp3' in startup areas.
Cleaning 'C:\Program Files\StreamCast\Morpheus\Downloads\Snoop Dog ft. Pharrell - Drop It Like It's Hot.mp3'
Checking for 'C:\Program Files\StreamCast\Morpheus' in shortcut areas.
Checking for 'C:\Program Files\StreamCast\Morpheus' in startup areas.
Cleaning 'C:\Program Files\StreamCast\Morpheus'
[SCANMODS] The file 'C:\Program Files\StreamCast\Morpheus' was not found. Most likely already cleaned by another scanner module.
Checking for 'C:\Program Files\WinMX' in shortcut areas.
Checking for 'C:\Program Files\WinMX' in startup areas.
Cleaning 'C:\Program Files\WinMX'
Checking for 'C:\Program Files\WinMX\wpnpchannelcmds.txt' in shortcut areas.
Checking for 'C:\Program Files\WinMX\wpnpchannelcmds.txt' in startup areas.
Cleaning 'C:\Program Files\WinMX\wpnpchannelcmds.txt'
Finished Cleaning

Nikkers · 08-16-2005, 05:14 AM

Incident Status Location

Adware:adware/ncase No disinfected C:\TEMP\salmau.dat
Adware:adware/sahagent No disinfected C:\WINDOWS\SYSTEM32\SahImages
Adware:adware/wupd No disinfected Windows Registry
Spyware:Spyware/ISTbar No disinfected C:\Documents and Settings\Nicole\Local Settings\Temp\fca0IVf.exe
Spyware:Spyware/ISTbar No disinfected C:\WINDOWS\system32\spectreysb.exe

tetonbob · 08-16-2005, 07:36 AM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

I apologize for not having you do this sooner.....please do so now:

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

I see you have not removed AdwareAlert from your system....this program is identified as rogueware here:

http://www.spywarewarrior.com/rogue_anti-spyware.htm

Rogue/Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection. Please follow the instructions to remove this from your system. The programs I linked you to in my last post, Adaware and Spybot S&D, will more than adequately do the job, and they are free.

Download this ISTbar removal tool and run it:

http://securityresponse.symantec.com/avcenter/FxIstbar.exe

Note: Removing this adware component from the system will likely cause the program that installed it to not function as intended. The uninstaller generally identifies the programs that will not work after uninstallation.

Download and install CleanUp! but do not run it yet.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

Empty Recycle Bins
Delete Cookies
Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option)
Cleanup! All Users

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

AdwareAlert

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\AdwareAlert
C:\WINDOWS\SYSTEM32\SahImages
C:\WINDOWS\system32\spectreysb.exe

Restart and run a new HijackThis scan. Save the log file and post it here.

Also, run a new scan with Panda ActiveScan and post the log here.

So I need logs from:

Ewido
HJT
Panda ActiveScan

What is the condition of your system now, please?

Nikkers · 08-17-2005, 05:03 AM

I ran Adaware and Spybot but neither of them detected AdwareAlert, so I'm still not sure if it's been removed. AdwareAlert is also not present in Add/Remove programs.

My computer's running much better now. None of the 3 problems I originally mentioned are occuring anymore but I'm not sure how to get rid of the problem that Panda ActiveScan found.

Ewido Log
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:19:24 PM, 18/08/2005
+ Report-Checksum: 505B3390

+ Scan result:

C:\WINDOWS\system32\2search.exe/getst.exe -> Spyware.2Search : Cleaned with backup
C:\WINDOWS\system32\spectreysb.exe -> TrojanDownloader.IstBar.is : Cleaned with backup

::Report End

HJT Log
Logfile of HijackThis v1.99.1
Scan saved at 8:40:23 PM, on 18/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe
O4 - HKLM\..\Run: [signup] D:\hb5.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C8F47CAF-6BCA-4D36-B357-D07DD626857B}: Domain = nsw.bigpond.net.au
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Panda ActiveScan

Incident Status Location

Adware:adware/wupd No disinfected Windows Registry

tetonbob · 08-17-2005, 09:43 AM

What Panda found is some remnant in the registry...any registry cleaning utility such as CCleaner or Registry Mechanic will help you remove that and other "dead" entries which may be present.

Other than that....

Well done. Your logs are clean. Any more issues? If not you should be good to go. We still have a few items to address.

Reset hidden/system files and folders

Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View tab.
Deselect the Show hidden files and folders option.
Select the Hide file extensions for known types option.
Select the Hide protected operating system files option.
Click Yes to confirm.
Click OK.

Create a new System Restore point

click Start >> Run - type SYSDM.CPL & press Enter
select the System Restore Tab
tick on the checkbox - "Turn off System Restore on all drives"
click Apply
then untick the same checkbox & click OK

Enable Windows Auto Update

Go to Start>Run - type wuaucpl.cpl
tick on the checkbox - "Keep my computer up to date"
Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

SpywareBlaster to help prevent spyware from installing in the first place.
SpywareGuard to catch and block spyware before it can execute.
IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

If you do not have a firewall, here are 3 free ones available for personal use:

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

Please respond to this thread one more time so we can mark this thread as resolved.

Nikkers · 08-18-2005, 05:54 PM

I'm very happy to report that my laptop is running like a dream now. Thank you so much for your help; it's been invaluable. I've downloaded the programs you recommended and I'll be sure to run them on a weekly basis. Thanks again

08-12-2005, 02:10 AM	#1 (permalink)
Nikkers Registered User Join Date: Aug 2005 Posts: 5 OS: XP	HJT log - problems galore with IE Hmmm...I'm having major problems with IE, such as: If I have more than 1 IE window open and close 1, they ALL close; I can't open links via emails in Outlook; Google searches produce the first 3 results from ebay.com, smileycentral.com and purplechat.com. I'd be really grateful if someone could assess my HJT log: Logfile of HijackThis v1.99.1 Scan saved at 5:51:04 PM, on 13/08/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\TOSHIBA\Power Management\CePMTray.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\EzButton\EzButton.EXE C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\ltmoh\Ltmoh.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Apoint2K\Apntex.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\DOCUME~1\Nicole\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: IEsearch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - c:\progra~1\2search\plugin.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe O4 - HKLM\..\Run: [signup] D:\hb5.exe O4 - HKLM\..\Run: [Preview AdService] C:\Program Files\Preview AdService\PrevAdServ.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007guard.com/msnnames/msnnames.cab O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{C8F47CAF-6BCA-4D36-B357-D07DD626857B}: Domain = nsw.bigpond.net.au O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

08-12-2005, 06:51 AM	#2 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,568 OS: 2000 Pro; XP Pro; XP Home	Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Go to My Computer->Tools->Folder Options->View tab: * Under the Hidden files and folders heading, select Show hidden files and folders. * Uncheck the Hide protected operating system files (recommended) option. * Click Yes to confirm and then click OK. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Make sure you downloaded, installed, updated and ran these programs already - Ad-aware, Spybot and CWShredder. If you didn't, do them now. For more information, go to http://www.greyknight17.com/spyware.htm Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: AdwareAlert<<<<it’s rogueware (or known to be rogueware in the past) and we highly recommend that you uninstall it. Rogue/Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection. Preview AdService Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R3 - Default URLSearchHook is missing O2 - BHO: IEsearch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - c:\progra~1\2search\plugin.dll O4 - HKLM\..\Run: [Preview AdService] C:\Program Files\Preview AdService\PrevAdServ.exe O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007guard.com/msnnames/msnnames.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: c:\progra~1\2search C:\Program Files\Preview AdService C:\Program Files\AdwareAlert Restart and run a new HijackThis scan. Save the log file and post it here. Download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button). Save it to your desktop. Double-click the new icon on your desktop (tmas-web-scan.exe) It will say "Loading TrendMicro definitions". Once the definitions are loaded, the program will appear to close then re-open. Click "Start Scan" After it's done scanning, click "Scan Results" Make sure all items found have a check next to them, then click "Clean Threats Now". Click Exit. Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here. Run a scan using Panda ActiveScan . Be sure to select any AutoClean Feature. Post the log from the Panda scan here. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

08-16-2005, 04:04 AM	#3 (permalink)
Nikkers Registered User Join Date: Aug 2005 Posts: 5 OS: XP	I hope this has worked... Logfile of HijackThis v1.99.1 Scan saved at 7:50:48 PM, on 17/08/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\TOSHIBA\Power Management\CePMTray.exe C:\Program Files\EzButton\EzButton.EXE C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\ltmoh\Ltmoh.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe C:\WINDOWS\system32\wuauclt.exe C:\DOCUME~1\Nicole\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe O4 - HKLM\..\Run: [signup] D:\hb5.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{C8F47CAF-6BCA-4D36-B357-D07DD626857B}: Domain = nsw.bigpond.net.au O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe ____________________________________________________________ Started Scanning Internet Cookies Found 'com.com' in 'Internet Explorer Cache' Found 'offeroptimizer.com' in 'Internet Explorer Cache' Found 'btg.btgrab.com' in 'Internet Explorer Cache' Found 'dist.belnk.com' in 'Internet Explorer Cache' Found 'ad.yieldmanager.com' in 'Internet Explorer Cache' Found 'cliks.org' in 'Internet Explorer Cache' Found 'belnk.com' in 'Internet Explorer Cache' Found 'abetterinternet.com' in 'Internet Explorer Cache' Found 'btg.btgrab.com' in 'Internet Explorer Cache' Programs in Memory Windows Registry Found '' in 'SOFTWARE\LimeWire' Found '' in 'SOFTWARE\Magnet' Found '' in 'SOFTWARE\Classes\magnet' Found '' in 'SOFTWARE\Classes\magnet\shell\open\command' Found '' in 'SOFTWARE\Classes\AppID\{C630FBBF-E340-49DF-B4CB-06FB9EE34BB6}' Found 'URL Protocol' in 'SOFTWARE\Classes\magnet' Found '' in 'Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1' Found '' in 'SOFTWARE\Classes\morpheustorrent' Internet URL Shortcuts Files and Directories Found 'temp.fr8E62' in 'C:\Documents and Settings\Nicole\Local Settings\Temp' Found 'LimeWire20.dll' in 'C:\Program Files\LimeWire' Found '' in 'C:\Program Files\StreamCast' Found '' in 'C:\Program Files\StreamCast\Morpheus' Found '' in 'C:\Program Files\WinMX' Finished Scanning Started Backup Finished Backup Started Cleaning Checking for 'C:\Documents and Settings\Nicole\Local Settings\Temp\temp.fr8E62' in shortcut areas. Checking for 'C:\Documents and Settings\Nicole\Local Settings\Temp\temp.fr8E62' in startup areas. Cleaning 'C:\Documents and Settings\Nicole\Local Settings\Temp\temp.fr8E62' Checking for 'C:\Program Files\LimeWire\LimeWire20.dll' in shortcut areas. Checking for 'C:\Program Files\LimeWire\LimeWire20.dll' in startup areas. Cleaning 'C:\Program Files\LimeWire\LimeWire20.dll' Checking for 'C:\Program Files\StreamCast' in shortcut areas. Checking for 'C:\Program Files\StreamCast' in startup areas. Cleaning 'C:\Program Files\StreamCast' Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Cameo - Word Up.mp3' in shortcut areas. Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Cameo - Word Up.mp3' in startup areas. Cleaning 'C:\Program Files\StreamCast\Morpheus\Downloads\Cameo - Word Up.mp3' Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Snoop Dog ft. Pharrell - Drop It Like It's Hot.mp3' in shortcut areas. Checking for 'C:\Program Files\StreamCast\Morpheus\Downloads\Snoop Dog ft. Pharrell - Drop It Like It's Hot.mp3' in startup areas. Cleaning 'C:\Program Files\StreamCast\Morpheus\Downloads\Snoop Dog ft. Pharrell - Drop It Like It's Hot.mp3' Checking for 'C:\Program Files\StreamCast\Morpheus' in shortcut areas. Checking for 'C:\Program Files\StreamCast\Morpheus' in startup areas. Cleaning 'C:\Program Files\StreamCast\Morpheus' [SCANMODS] The file 'C:\Program Files\StreamCast\Morpheus' was not found. Most likely already cleaned by another scanner module. Checking for 'C:\Program Files\WinMX' in shortcut areas. Checking for 'C:\Program Files\WinMX' in startup areas. Cleaning 'C:\Program Files\WinMX' Checking for 'C:\Program Files\WinMX\wpnpchannelcmds.txt' in shortcut areas. Checking for 'C:\Program Files\WinMX\wpnpchannelcmds.txt' in startup areas. Cleaning 'C:\Program Files\WinMX\wpnpchannelcmds.txt' Finished Cleaning

08-16-2005, 05:14 AM	#4 (permalink)
Nikkers Registered User Join Date: Aug 2005 Posts: 5 OS: XP	Panda ActiveScan log Incident Status Location Adware:adware/ncase No disinfected C:\TEMP\salmau.dat Adware:adware/sahagent No disinfected C:\WINDOWS\SYSTEM32\SahImages Adware:adware/wupd No disinfected Windows Registry Spyware:Spyware/ISTbar No disinfected C:\Documents and Settings\Nicole\Local Settings\Temp\fca0IVf.exe Spyware:Spyware/ISTbar No disinfected C:\WINDOWS\system32\spectreysb.exe

08-16-2005, 07:36 AM	#5 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,568 OS: 2000 Pro; XP Pro; XP Home	Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. I apologize for not having you do this sooner.....please do so now: Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted. I see you have not removed AdwareAlert from your system....this program is identified as rogueware here: http://www.spywarewarrior.com/rogue_anti-spyware.htm Rogue/Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection. Please follow the instructions to remove this from your system. The programs I linked you to in my last post, Adaware and Spybot S&D, will more than adequately do the job, and they are free. Download this ISTbar removal tool and run it: http://securityresponse.symantec.com/avcenter/FxIstbar.exe Note: Removing this adware component from the system will likely cause the program that installed it to not function as intended. The uninstaller generally identifies the programs that will not work after uninstallation. Download and install CleanUp! but do not run it yet. NOTE Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! Please download Ewido Security Suite at http://www.ewido.net/en/download/. 1. Install Ewido Security Suite. 2. When installing, under 'Additional Options' uncheck: * Install background guard * Install scan via context menu 3. Launch Ewido, there should be an icon on your desktop, double click it. 4. The program will now open to the main screen. 5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment. 6. You will need to update Ewido to the latest definition files. * On the left hand side of the main screen click update. * Then click on Start Update. 7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'. 8. Exit Ewido. DO NOT scan yet. Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click "Options..." Move the arrow down to "Custom CleanUp!" Put a check next to the following: Empty Recycle Bins Delete Cookies Delete Prefetch files [X]Scan local drives for temporary files (Please uncheck this option) Cleanup! All Users Click OK Press the CleanUp!* button to start the program. Reboot/logoff when prompted. Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Now open Ewido and do a scan on your system. * Click on scanner * Click on Complete System Scan and the scan will begin. * NOTE: During some scans with Ewido it is finding cases of false positives. o You will need to step through the process of cleaning files one-by-one. o If Ewido detects a file you KNOW to be legitimate, select none as the action. o Do NOT select 'Perform action on all infections' o If you are unsure of any entry found, select none for now as the action. * Once the scan has completed, there will be a button located on the bottom of the screen named Save report * Click Save report. * Save the report .txt file to your desktop or a location where you can find it easily. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: AdwareAlert Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\Program Files\AdwareAlert C:\WINDOWS\SYSTEM32\SahImages C:\WINDOWS\system32\spectreysb.exe Restart and run a new HijackThis scan. Save the log file and post it here. Also, run a new scan with Panda ActiveScan and post the log here. So I need logs from: Ewido HJT Panda ActiveScan What is the condition of your system now, please? __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

08-17-2005, 05:03 AM	#6 (permalink)
Nikkers Registered User Join Date: Aug 2005 Posts: 5 OS: XP	I ran Adaware and Spybot but neither of them detected AdwareAlert, so I'm still not sure if it's been removed. AdwareAlert is also not present in Add/Remove programs. My computer's running much better now. None of the 3 problems I originally mentioned are occuring anymore but I'm not sure how to get rid of the problem that Panda ActiveScan found. Ewido Log --------------------------------------------------------- ewido security suite - Scan report --------------------------------------------------------- + Created on: 8:19:24 PM, 18/08/2005 + Report-Checksum: 505B3390 + Scan result: C:\WINDOWS\system32\2search.exe/getst.exe -> Spyware.2Search : Cleaned with backup C:\WINDOWS\system32\spectreysb.exe -> TrojanDownloader.IstBar.is : Cleaned with backup ::Report End HJT Log Logfile of HijackThis v1.99.1 Scan saved at 8:40:23 PM, on 18/08/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\TOSHIBA\Power Management\CePMTray.exe C:\Program Files\EzButton\EzButton.EXE C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\ltmoh\Ltmoh.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe C:\Program Files\iPod\bin\iPodService.exe C:\HJT\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [LtMoh] C:\\Program Files\\ltmoh\\Ltmoh.exe O4 - HKLM\..\Run: [signup] D:\hb5.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{C8F47CAF-6BCA-4D36-B357-D07DD626857B}: Domain = nsw.bigpond.net.au O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe Panda ActiveScan Incident Status Location Adware:adware/wupd No disinfected Windows Registry Last edited by Nikkers; 08-17-2005 at 05:05 AM.

08-17-2005, 09:43 AM	#7 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,568 OS: 2000 Pro; XP Pro; XP Home	What Panda found is some remnant in the registry...any registry cleaning utility such as CCleaner or Registry Mechanic will help you remove that and other "dead" entries which may be present. Other than that.... Well done. Your logs are clean. Any more issues? If not you should be good to go. We still have a few items to address. Reset hidden/system files and folders Click Start. Open My Computer. Select the Tools menu and click Folder Options. Select the View tab. Deselect the Show hidden files and folders option. Select the Hide file extensions for known types option. Select the Hide protected operating system files option. Click Yes to confirm. Click OK. Create a new System Restore point click Start >> Run - type SYSDM.CPL & press Enter select the System Restore Tab tick on the checkbox - "Turn off System Restore on all drives" click Apply then untick the same checkbox & click OK Enable Windows Auto Update Go to Start>Run - type wuaucpl.cpl tick on the checkbox - "Keep my computer up to date" Under settings, choose "Automatically download the updates, and install them on the schedule that I specify". Click on "OK". Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: SpywareBlaster to help prevent spyware from installing in the first place. SpywareGuard to catch and block spyware before it can execute. IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email. If you do not have a firewall, here are 3 free ones available for personal use: Sygate Personal Firewall Kerio Personal Firewall ZoneAlarm In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles HOW DID I GET INFECTED IN THE FIRST PLACE? THE ANTI-SPYWARE TUTORIAL MAKING INTERNET EXPLORER SAFER Please respond to this thread one more time so we can mark this thread as resolved. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

08-18-2005, 05:54 PM	#8 (permalink)
Nikkers Registered User Join Date: Aug 2005 Posts: 5 OS: XP	I'm very happy to report that my laptop is running like a dream now. Thank you so much for your help; it's been invaluable. I've downloaded the programs you recommended and I'll be sure to run them on a weekly basis. Thanks again