I think I Have a virus, my machine keeps shutting down.

[HobieTCat]

Hello,

Yesterday, I put a cd in the disk drive and almost instantly my computer went into shutdown mode. The cd I put in the drive is an install disk for my digital camera which is several years old and been installed on many machines, so I don't think it was the camera cd that caused the problem, but now I'm stuck. When I turn on my computer, after 30 seconds or so, it goes into shutdown mode again. If I boot in safe, or debugging mode (which I'm in now) the computer seems to run fine, except that my Norton antivirus software doesn't seem to be operational. When I try to start Norton manually, the computer locks up. I think I followed your instructions for getting updates, running ad aware (which found 6 tracking cookies but that was it), on-line scanning at Trend Micro (which found no viruses or trojans, but one vulnerability with asp.net bypass, but the "how to fix" page couldn't load), and running HiJackThis and the analyser program, can you please help me?

Thank You.

Here is the "new" log from the HiJackThis Analyser program:

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 6/3/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - c:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 11:27:45 AM, on 7/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Documents and Settings\HP_Owner\Desktop\Zips\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&gl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [NAV CfgWiz] "c:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - Global Startup: Acrobat Assistant.lnk.disabled
O4 - Global Startup: Adobe Gamma Loader.exe.lnk.disabled
O4 - Global Startup: APC UPS Status.lnk.disabled
O4 - Global Startup: Logitech Desktop Messenger.lnk.disabled
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120716727468
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


End of KRC HijackThis Analyzer Log.
====================================================================

[MicroBell]

This log is clean for the most part. Lets look a little deeper..

Run an online scan at http://www.pandasoftware.com/actives..._principal.htm
Choose the "AutoFix" button. Once thats done..save the activescan log and post it here along with the logs from the following tools..


Download Silent runners.Vbs http://www.silentrunners.org/
1. Make sure you have any script blocking software disabled
2. Run the program. It will take a few minutes to complete.
3. Once complete it will produce a log named “StartupPrograms” with Your user and date in the filename. Open that txt file and posts it contents in your next post.


Open hijackthis...click...config..misctools. Check the 2 box’s next to "Generate Startup List" and then click "Generate Startup List". Post that log in your next post.

Also please check your event viewer and see which program or APP is causing the crash. Did you add any software or hardware right before this issue appeared? If so...remove it and see if it corrects the problem.

[HobieTCat]

After running all the recommended scans, I checked out the event viewer (never did that before) as advised. I determined that it was the battery backup (UPS) feature in the screen saver settings that was performing a "server shutdown". I changed the settings to indicate that I don't have an UPS and the shutdowns have stopped!!! You guys are great!! I have no idea what changed, I haven't messed with that for months, so I'm not sure if I'm totally clean but consider this a resolved case.

Thanks guys!!!!

Just in case, here are the results of the scans:

ActiveScan.txt from Panda Software:
I knew when I got this email not to unzip the Osama file, this didn't get me did it?

Incident Status Location

Virus:Trj/Downloader.CZR Disinfected C:\Documents and Settings\HP_Owner\Local Settings\Application Data\IM\Identities\{1F447B67-47BB-4045-9D53-8D5CF01DA514}\Message Store\Inbox.imm[osama.zm9][pics.scr]
Virus:Trj/Downloader.CZR Disinfected C:\RECYCLER\S-1-5-21-569174607-3553787025-977492315-1009\Dc5.cab[Inbox.imm][osama.zm9][pics.scr]



and:


"Silent Runners.vbs", revision 39, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"KBD" = "C:\HP\KBD\KBD.EXE" ["Hewlett-Packard Company"]
"PS2" = "C:\WINDOWS\system32\ps2.exe" ["Hewlett-Packard Company"]
"hpsysdrv" = "c:\windows\system\hpsysdrv.exe" ["Hewlett-Packard Company"]

HKLM\Software\Microsoft\Active Setup\Installed Components\
>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}\(Default) = "Outlook Express"
\StubPath = "C:\WINDOWS\system32\shmgrate.exe OCInstallUserConfigOE" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = "Yahoo! Companion BHO" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{9ECB9560-04F9-4bbc-943D-298DDF1699E1}\(Default) = "CNisExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll" ["Symantec Corporation"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = "Google Toolbar Helper" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Sonic RecordNow!\shlext.dll" [null data]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{7F67036B-66F1-411A-AD85-759FB9C5B0DB}" = "SampleView"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
"{FFEAB400-3031-11D5-B653-0050BAD1A371}" = "CoffeeCup Free Zip Wizard Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COFFEE~1\FreeZip\cczipdll.dll" ["CoffeeCup Software"]
"{7D5C4BDD-B015-4401-8731-1507B87DE297}" = "QBVersionTool"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Intuit\QuickBooks\QBVersionTool.dll" ["Intuit, Inc."]
"{400CFEE2-39D0-46DC-96DF-E0BB5A4324B3}" = "My Logitech Pictures"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Logitech\Video\Namespc2.dll" ["Logitech Inc."]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ccZipWizDll\(Default) = "{FFEAB400-3031-11D5-B653-0050BAD1A371}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COFFEE~1\FreeZip\cczipdll.dll" ["CoffeeCup Software"]
IMMenuShellExt\(Default) = "{F8984111-38B6-11D5-8725-0050DA2761C4}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\IncrediMail\bin\IMShExt.dll" ["IncrediMail, Ltd."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\scrnsave.scr" [MS]


DESKTOP.INI DLL launch in local fixed drive directories:
--------------------------------------------------------

D:\cmdcons\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]

D:\MiniNT\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]

D:\PRELOAD\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]

D:\I386\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]

D:\TOOLS\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]

D:\hp\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]


Startup items in "HP_Owner" & "All Users" startup folders:
----------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
INFECTION WARNING! "Acrobat Assistant.lnk.disabled" [null data]
INFECTION WARNING! "Adobe Gamma Loader.exe.lnk.disabled" [null data]
INFECTION WARNING! "APC UPS Status.lnk.disabled" [null data]
INFECTION WARNING! "Logitech Desktop Messenger.lnk.disabled" [null data]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "HP view" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "HP view" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]

"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "&Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "HP view" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "&Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll" ["Yahoo! Inc."]

Explorer Bars

HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\ = "&Yahoo! Messenger" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\ = "&Yahoo! Messenger" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}\ = "HP view"
Implemented Categories\{00021494-0000-0000-C000-000000000046}\ [horizontal bar]
InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\ = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"

{4528BBE0-4E08-11D5-AD55-00010333D0AD}\
"ButtonText" = "Messenger"
"MenuText" = "Yahoo! Messenger"
"CLSIDExtension" = "{4C171D40-8277-11D5-AD55-00010333D0AD}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

APC UPS Service, APC UPS Service, "C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe" ["American Power Conversion Corporation"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
Norton AntiVirus Auto-Protect Service, navapsvc, ""c:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Proxy, ccProxy, ""c:\Program Files\Common Files\Symantec Shared\ccProxy.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
SymWMI Service, SymWSC, ""c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"" ["Symantec Corporation"]
TrueVector Internet Monitor, vsmon, "C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service" ["Zone Labs, LLC"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 104 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 17 seconds.
---------- (total run time: 156 seconds)


Thanks again for helping me, you guys are great!!!

[HobieTCat]

The HJT startup list scan:

StartupList report, 7/7/2005, 11:04:47 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\HP_Owner\Desktop\Zips\hijackthis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
* Including empty and uninteresting sections
* Showing rarely important sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\HP_Owner\Desktop\Zips\hijackthis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup]
*No files*

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Acrobat Assistant.lnk.disabled
Adobe Gamma Loader.exe.lnk.disabled
APC UPS Status.lnk.disabled
Logitech Desktop Messenger.lnk.disabled

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

KBD = C:\HP\KBD\KBD.EXE
PS2 = C:\WINDOWS\system32\ps2.exe
hpsysdrv = c:\windows\system\hpsysdrv.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
*No values found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
HKEY_CLASSES_ROOT\comfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:
HKEY_CLASSES_ROOT\batfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command

(Default) = "%1" /S

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\WINDOWS\system32\mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}]
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

[{4b218e3e-bc98-4770-93d3-2731b9329278}] *
StubPath = %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection MarketplaceLinkInstall 896 %systemroot%\inf\ie.inf

[{5945c046-1e7d-11d1-bc44-00c04fd912be}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser

[{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp10.inf,PerUserStub

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

[{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *
StubPath = C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\mscories.dll,Install

[{8b15971b-5355-4c82-8c07-7e181ea07608}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.Install.PerUser

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\scrnsave.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\WINDOWS
- .reg open command is normal (regedit.exe %1)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Registry Editor'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll - {02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}
(no name) - c:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - c:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Spybot - Search & Destroy - Scheduled Task.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan60.ocx
CODEBASE = http://housecall60.trendmicro.com/housecall/xscan60.cab

[ICSScannerLight Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ICSScannerLight.dll
CODEBASE = http://download.zonelabs.com/bin/free/cm/ICSCM.cab

[YInstStarter Class]
InProcServer32 = C:\Program Files\Yahoo!\Common\yinsthelper.dll
CODEBASE = C:\Program Files\Yahoo!\Common\yinsthelper.dll

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://update.microsoft.com/windowsu...?1120716727468

[Java Plug-in 1.4.2_03]
InProcServer32 = C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
CODEBASE = http://java.sun.com/products/plugin/...ndows-i586.cab

[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\asinst.dll
CODEBASE = http://www.pandasoftware.com/activescan/as5/asinst.cab

[Java Plug-in 1.4.2_03]
InProcServer32 = C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
CODEBASE = http://java.sun.com/products/plugin/...ndows-i586.cab

[Live365Player Class]
InProcServer32 = C:\WINDOWS\DOWNLO~1\Play365.dll
CODEBASE = http://www.live365.com/players/play365.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\WINDOWS\System32\mswsock.dll
NameSpace #2: C:\WINDOWS\System32\winrnr.dll
NameSpace #3: C:\WINDOWS\System32\mswsock.dll
Protocol #1: C:\WINDOWS\system32\mswsock.dll
Protocol #2: C:\WINDOWS\system32\mswsock.dll
Protocol #3: C:\WINDOWS\system32\mswsock.dll
Protocol #4: C:\WINDOWS\system32\rsvpsp.dll
Protocol #5: C:\WINDOWS\system32\rsvpsp.dll
Protocol #6: C:\WINDOWS\system32\mswsock.dll
Protocol #7: C:\WINDOWS\system32\mswsock.dll
Protocol #8: C:\WINDOWS\system32\mswsock.dll
Protocol #9: C:\WINDOWS\system32\mswsock.dll
Protocol #10: C:\WINDOWS\system32\mswsock.dll
Protocol #11: C:\WINDOWS\system32\mswsock.dll
Protocol #12: C:\WINDOWS\system32\mswsock.dll
Protocol #13: C:\WINDOWS\system32\mswsock.dll
Protocol #14: C:\WINDOWS\system32\mswsock.dll
Protocol #15: C:\WINDOWS\system32\mswsock.dll
Protocol #16: C:\WINDOWS\system32\mswsock.dll
Protocol #17: C:\WINDOWS\system32\mswsock.dll

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Microsoft ACPI Driver: system32\DRIVERS\ACPI.sys (system)
Microsoft Kernel Acoustic Echo Canceller: system32\drivers\aec.sys (manual start)
AFD: \SystemRoot\System32\drivers\afd.sys (system)
Agere Systems Soft Modem: system32\DRIVERS\AGRSM.sys (manual start)
Service for Realtek AC97 Audio (WDM): system32\drivers\ALCXWDM.SYS (manual start)
Alerter: %SystemRoot%\system32\svchost.exe -k LocalService (disabled)
Application Layer Gateway Service: %SystemRoot%\System32\alg.exe (manual start)
AMD K7 Processor Driver: system32\DRIVERS\amdk7.sys (system)
APC UPS Service: C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe (autostart)
Application Management: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
1394 ARP Client Protocol: system32\DRIVERS\arp1394.sys (manual start)
ASP.NET State Service: %SystemRoot%\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe (manual start)
RAS Asynchronous Media Driver: system32\DRIVERS\asyncmac.sys (manual start)
Standard IDE/ESDI Hard Disk Controller: system32\DRIVERS\atapi.sys (system)
ATM ARP Client Protocol: system32\DRIVERS\atmarpc.sys (manual start)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Audio Stub Driver: system32\DRIVERS\audstub.sys (manual start)
Background Intelligent Transfer Service: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
Computer Browser: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Closed Caption Decoder: system32\DRIVERS\CCDECODE.sys (manual start)
Symantec Event Manager: "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" (autostart)
Symantec Network Proxy: "c:\Program Files\Common Files\Symantec Shared\ccProxy.exe" (autostart)
Symantec Password Validation: "c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" (manual start)
Symantec Settings Manager: "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" (autostart)
CD-ROM Driver: system32\DRIVERS\cdrom.sys (system)
Indexing Service: %SystemRoot%\system32\cisvc.exe (manual start)
ClipBook: %SystemRoot%\system32\clipsrv.exe (disabled)
Cayman 3000 series USB Network Adapter Driver: system32\DRIVERS\CnxTrLan.sys (manual start)
Cayman 3000 series USB Network Interface Device Driver: system32\DRIVERS\CnxTrUsb.sys (manual start)
Microsoft Composite Battery Driver: system32\DRIVERS\compbatt.sys (system)
COM+ System Application: C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Disk Driver: system32\DRIVERS\disk.sys (system)
Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start)
dmboot: System32\drivers\dmboot.sys (disabled)
dmio: System32\drivers\dmio.sys (disabled)
dmload: System32\drivers\dmload.sys (disabled)
Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Microsoft Kernel DLS Syntheiszer: system32\drivers\DMusic.sys (manual start)
DNS Client: %SystemRoot%\system32\svchost.exe -k NetworkService (autostart)
Microsoft Kernel DRM Audio Descrambler: system32\drivers\drmkaud.sys (manual start)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
COM+ Event System: C:\WINDOWS\system32\svchost.exe -k netsvcs (manual start)
fasttx2k: system32\DRIVERS\fasttx2k.sys (system)
Fast User Switching Compatibility: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Fax: %systemroot%\system32\fxssvc.exe (manual start)
Floppy Disk Controller Driver: system32\DRIVERS\fdc.sys (manual start)
VIA Rhine-Family Fast Ethernet Adapter Driver Service: system32\DRIVERS\fetnd5bv.sys (manual start)
VIA Rhine Family Fast Ethernet Adapter Driver Service: system32\DRIVERS\fetnd5b.sys (manual start)
Floppy Disk Driver: system32\DRIVERS\flpydisk.sys (manual start)
FltMgr: system32\DRIVERS\fltMgr.sys (system)
Volume Manager Driver: system32\DRIVERS\ftdisk.sys (system)
GEAR CDRom Filter: SYSTEM32\DRIVERS\GEARAspiWDM.sys (manual start)
Generic Packet Classifier: system32\DRIVERS\msgpc.sys (manual start)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
HID UPS Battery Driver: system32\DRIVERS\HidBatt.sys (manual start)
Human Interface Device Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
Microsoft HID Class Driver: system32\DRIVERS\hidusb.sys (manual start)
HTTP: System32\Drivers\HTTP.sys (manual start)
HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start)
i8042 Keyboard and PS/2 Mouse Port Driver: system32\DRIVERS\i8042prt.sys (system)
ialm: system32\DRIVERS\ialmnt5.sys (manual start)
CD-Burning Filter Driver: system32\DRIVERS\imapi.sys (system)
IMAPI CD-Burning COM Service: C:\WINDOWS\system32\imapi.exe (manual start)
IntelIde: \SystemRoot\system32\DRIVERS\intelide.sys (disabled)
Intel Processor Driver: system32\DRIVERS\intelppm.sys (manual start)
IPv6 Windows Firewall Driver: system32\DRIVERS\Ip6Fw.sys (manual start)
IP Traffic Filter Driver: system32\DRIVERS\ipfltdrv.sys (manual start)
IP in IP Tunnel Driver: system32\DRIVERS\ipinip.sys (manual start)
IP Network Address Translator: system32\DRIVERS\ipnat.sys (manual start)
iPod Service: "C:\Program Files\iPod\bin\iPodService.exe" (manual start)
IPSEC driver: system32\DRIVERS\ipsec.sys (system)
IR Enumerator Service: system32\DRIVERS\irenum.sys (manual start)
PnP ISA/EISA Bus Driver: system32\DRIVERS\isapnp.sys (system)
IVI ASPI Shell: system32\drivers\iviaspi.sys (manual start)
Keyboard Class Driver: system32\DRIVERS\kbdclass.sys (system)
Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)
Server: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Logitech USB Monitor Filter: system32\DRIVERS\LVUSBSta.sys (manual start)
Machine Debug Manager: "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE" (autostart)
Messenger: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)
NetMeeting Remote Desktop Sharing: C:\WINDOWS\system32\mnmsrvc.exe (manual start)
Mouse Class Driver: system32\DRIVERS\mouclass.sys (system)
WebDav Client Redirector: system32\DRIVERS\mrxdav.sys (manual start)
MRXSMB: system32\DRIVERS\mrxsmb.sys (system)
Distributed Transaction Coordinator: C:\WINDOWS\system32\msdtc.exe (manual start)
Windows Installer: C:\WINDOWS\system32\msiexec.exe /V (manual start)
Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start)
Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start)
Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start)
Microsoft System Management BIOS Driver: system32\DRIVERS\mssmbios.sys (manual start)
Microsoft Streaming Tee/Sink-to-Sink Converter: system32\drivers\MSTEE.sys (manual start)
NABTS/FEC VBI Codec: system32\DRIVERS\NABTSFEC.sys (manual start)
Norton AntiVirus Auto-Protect Service: "c:\Program Files\Norton AntiVirus\navapsvc.exe" (autostart)
NAVENG: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050706.008\NAVENG.Sys (manual start)
NAVEX15: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050706.008\NavEx15.Sys (manual start)
Microsoft TV/Video Connection: system32\DRIVERS\NdisIP.sys (manual start)
Remote Access NDIS TAPI Driver: system32\DRIVERS\ndistapi.sys (manual start)
NDIS Usermode I/O Protocol: system32\DRIVERS\ndisuio.sys (manual start)
Remote Access NDIS WAN Driver: system32\DRIVERS\ndiswan.sys (manual start)
NetBIOS Interface: system32\DRIVERS\netbios.sys (system)
NetBios over Tcpip: system32\DRIVERS\netbt.sys (system)
Network DDE: %SystemRoot%\system32\netdde.exe (disabled)
Network DDE DSDM: %SystemRoot%\system32\netdde.exe (disabled)
Net Logon: %SystemRoot%\system32\lsass.exe (manual start)
Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
1394 Net Driver: system32\DRIVERS\nic1394.sys (manual start)
Network Location Awareness (NLA): %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
Norton AntiVirus Firewall Monitor Service: "c:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe" (autostart)
NT LM Security Support Provider: %SystemRoot%\system32\lsass.exe (manual start)
Removable Storage: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
IPX Traffic Filter Driver: system32\DRIVERS\nwlnkflt.sys (manual start)
IPX Traffic Forwarder Driver: system32\DRIVERS\nwlnkfwd.sys (manual start)
VIA OHCI Compliant IEEE 1394 Host Controller: system32\DRIVERS\ohci1394.sys (system)
Office Source Engine: "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" (manual start)
Parallel port driver: system32\DRIVERS\parport.sys (manual start)
PCI Bus Driver: system32\DRIVERS\pci.sys (system)
PCIIde: system32\DRIVERS\pciide.sys (system)
Padus ASPI Shell: system32\drivers\pfc.sys (manual start)
Logitech QuickCam Express(PID_0928): system32\DRIVERS\LV561AV.SYS (manual start)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\system32\lsass.exe (autostart)
WAN Miniport (PPTP): system32\DRIVERS\raspptp.sys (manual start)
Processor Driver: system32\DRIVERS\processr.sys (system)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
PS2: system32\DRIVERS\PS2.sys (manual start)
QoS Packet Scheduler: system32\DRIVERS\psched.sys (manual start)
Direct Parallel Link Driver: system32\DRIVERS\ptilink.sys (manual start)
PxHelp20: System32\Drivers\PxHelp20.sys (system)
Remote Access Auto Connection Driver: system32\DRIVERS\rasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)
WAN Miniport (L2TP): system32\DRIVERS\rasl2tp.sys (manual start)
Remote Access Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
Remote Access PPPOE Driver: system32\DRIVERS\raspppoe.sys (manual start)
Direct Parallel: system32\DRIVERS\raspti.sys (manual start)
Rdbss: system32\DRIVERS\rdbss.sys (system)
RDPCDD: System32\DRIVERS\RDPCDD.sys (system)
Remote Desktop Help Session Manager: C:\WINDOWS\system32\sessmgr.exe (manual start)
Digital CD Audio Playback Filter Driver: system32\DRIVERS\redbook.sys (system)
Routing and Remote Access: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)
Remote Procedure Call (RPC) Locator: %SystemRoot%\system32\locator.exe (manual start)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
QoS RSVP: %SystemRoot%\system32\rsvp.exe (manual start)
Realtek RTL8139/810x Family Fast Ethernet NIC NT Driver: system32\DRIVERS\R8139n51.SYS (manual start)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
SAVRT: \??\c:\Program Files\Norton AntiVirus\SAVRT.SYS (manual start)
SAVRTPEL: \??\c:\Program Files\Norton AntiVirus\SAVRTPEL.SYS (autostart)
SAVScan: "c:\Program Files\Norton AntiVirus\SAVScan.exe" (manual start)
Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secdrv: system32\DRIVERS\secdrv.sys (autostart)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Serenum Filter Driver: system32\DRIVERS\serenum.sys (manual start)
Serial port driver: system32\DRIVERS\serial.sys (system)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
SiS315: system32\DRIVERS\sisgrp.sys (manual start)
SiS AGP Filter: system32\DRIVERS\SISAGPX.sys (system)
SiSkp: system32\DRIVERS\srvkp.sys (system)
BDA Slip De-Framer: system32\DRIVERS\SLIP.sys (manual start)
Symantec Network Drivers Service: "c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" (manual start)
SPBBCDrv: \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys (manual start)
Symantec SPBBCSvc: "c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" (manual start)
Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Filter Driver: system32\DRIVERS\sr.sys (system)
System Restore Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Srv: system32\DRIVERS\srv.sys (manual start)
SSDP Discovery Service: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)
Windows Image Acquisition (WIA): %SystemRoot%\system32\svchost.exe -k imgsvc (autostart)
BDA IPSink: system32\DRIVERS\StreamIP.sys (manual start)
Software Bus Driver: system32\DRIVERS\swenum.sys (manual start)
Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)
MS Software Shadow Copy Provider: C:\WINDOWS\system32\dllhost.exe /Processid:{A8DE45E5-1B3A-434D-86B4-72F5131EFA81} (manual start)
SymEvent: \??\C:\Program Files\Symantec\SYMEVENT.SYS (manual start)
SYMIDSCO: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\idsdefs\20050610.011\symidsco.sys (manual start)
SYMREDRV: \SystemRoot\System32\Drivers\SYMREDRV.SYS (manual start)
SYMTDI: \SystemRoot\System32\Drivers\SYMTDI.SYS (system)
SymWMI Service: "c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe" (autostart)
Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start)
Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)
Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
TCP/IP Protocol Driver: system32\DRIVERS\tcpip.sys (system)
Terminal Device Driver: system32\DRIVERS\termdd.sys (system)
Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows User Mode Driver Framework: C:\WINDOWS\system32\wdfmgr.exe (autostart)
Microcode Update Driver: system32\DRIVERS\update.sys (manual start)
Universal Plug and Play Device Host: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)
Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (autostart)
Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: system32\DRIVERS\usbehci.sys (manual start)
USB2 Enabled Hub: system32\DRIVERS\usbhub.sys (manual start)
Microsoft USB Open Host Controller Miniport Driver: system32\DRIVERS\usbohci.sys (manual start)
USB Mass Storage Driver: system32\DRIVERS\USBSTOR.SYS (manual start)
Microsoft USB Universal Host Controller Miniport Driver: system32\DRIVERS\usbuhci.sys (manual start)
VgaSave: \SystemRoot\System32\drivers\vga.sys (system)
VIA AGP Filter: system32\DRIVERS\viaagp1.sys (system)
viagfx: system32\DRIVERS\vtmini.sys (manual start)
ViaIde: system32\DRIVERS\viaide.sys (system)
vsdatant: System32\vsdatant.sys (system)
TrueVector Internet Monitor: C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service (autostart)
Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Remote Access IP ARP Driver: system32\DRIVERS\wanarp.sys (manual start)
Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)
WebClient: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WMI Performance Adapter: C:\WINDOWS\system32\wbem\wmiapsrv.exe (manual start)
Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
World Standard Teletext Codec: system32\DRIVERS\WSTCODEC.SYS (manual start)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)


--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: *Registry value not found*

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

End of report, 35,244 bytes
Report generated in 0.157 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

[MicroBell]

Outstanding. The logs are clean. Moving this to resolved. If your issues continues...disable the UPS service in your services tab if your not using it. THat will prevent it from loading and running. G/L.