Help with SmitFraud and Kazaa

[rambler]

Hello, I have gotten rid of most of the above situations, would appreciate an opinion of what remains to be done - HJT log is below.

Thank you, The Rambler
---------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 6:09:45 PM, on 6/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\cidaemon.exe
C:\NEIL\HIJACKThis1991\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VidiaDrivers] C:\Program Files\Windows Media Player\wmplayer.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra button: Microsoft AntiSpyware helper - {DDB0AD3B-AB38-4A2F-8A63-1284D4806D34} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {DDB0AD3B-AB38-4A2F-8A63-1284D4806D34} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...38&clcid=0x409
O16 - DPF: {3B02AAA2-327C-40ED-A849-4BE819AE5385} (ImgSizer Control) - file://C:\Documents and Settings\UniquelyM\Local Settings\Temp\~DlfnTmp0\imgSizer.ocx
O16 - DPF: {3F8B9216-D332-3030-B5B4-3A282E4F6088} - http://69.50.182.94/1/rdgUS1996.exe
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdq/downloads/sysinfo.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/def...caploader1.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdq/downloads/msxml4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/def...ploader_v6.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe (file missing)

end

[sUBs]

Hi and Welcome to TSF!

Please subscribe to this thread so you'll be notified as soon as we post your fix. To do this, please click here. On the proceeding page, make sure Instant notification by email is selected, then click Add subscription.

Your operating system is outdated. You're susceptible to infections that may otherwise be prevented on a properly updated system. Please visit the Windows Update site and install all available Critical Updates. This will patch your system with the most current security fixes and plug all the known vulnerabilities.

In the meanwhile, I suggest that you stop using Interent Explorer until we've fully disinfected your machine. Please download & use an alternative browser like Firefox.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

During the course of disinfection, I may ask you to fix a program that you wish to retain. Please post back to inform me.


Enable the viewing of Hidden files

Windows XP/2000

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Select the Show hidden files and folders option.
• Deselect the Hide file extensions for known types option.
• Deselect the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

=============

Download CleanUp! - Install but do not run it yet.

Download Hoster - Save to desktop.

Download KillBox v2.0.0.175 - Save to desktop.

Download & Run KazaaBegone


Download DelO15Domains.inf - Right click & choose "Save As...". Save it to Desktop as DelO15Domains.inf.

Download Smitfraud.reg - Right click & choose "Save As...". Save it to Desktop as Smitfraud.reg.

Disconnect from the internet & close all browsers.


=============

Some Anti-Spyware Programmes are known to intefere with HJT fixes. If you have these programmes, please disable them by doing so ...

Search & Destroy Spybot's TeaTimer

• Go to Tools>Resident - Deselect TeaTimer.

Microsoft AntiSpyware

• Click on Options>Settings.
• In the left pane, click on Real-time Protection.
• Under Startup Options, Deselect Enable the Microsoft AntiSpyware Security Agents on startup.
• Under Real-time spyware threat protection, Deselect Enable real-time spyware threat protection.
• After you've done these, click on the Save button and close Microsoft AntiSpyware.
• Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.

Webroot SpySweeper

• Go to the Options>Program Options.
• Deselect Load at Windows Startup.
• Click Shields and Deselect all items there.
• Deselect Home page shield.
• Deselect Automaticly restore default without notifiction.

Ad-aware's Ad-Watch

• Right-click on the Ad-Watch icon in the system tray
  At the bottom of the screen you will see 2 options Active and Automatic.
• Deselect Active
• Deselect Automatic
• Go to "Tools & Preferences">Options
• Deselectt "Load Ad-Watch at Windows startup"

=============

Uninstall the following programs using Control Panel>Add/Remove Programs :

• Security IGuard
  Virtual Maid
  Search Maid
  AntivirusGold

=============

Double click on Smitfraud.reg and answer "Yes" when prompted to merge into the registry.

Right click on your Desktop and go to Properties. Next go to Desktop tab>Customize Desktop button>Web tab. Uncheck everything listed there. Then delete all the entries listed except for "My Current Home Page".


=============

Using KillBox

Copy to clipboard, all the items below by highlighting them & pressing [CTRL]+[C] on your keyboard.

• C:\Program Files\Windows Media Player\wmplayer.exe
  C:\WINDOWS\System32\hp596C.tmp
  C:\WINDOWS\System32\hp5F27.tmp
  C:\WINDOWS\System32\hpC776.tmp
  C:\WINDOWS\System32\hookdump.exe
  C:\wp.exe
  C:\wp.bmp
  C:\bsw.exe
  C:\WINDOWS\sites.ini
  C:\WINDOWS\popuper.exe
  C:\WINDOWS\system32\hhk.dll
  C:\WINDOWS\System32\helper.exe
  C:\WINDOWS\System32\intmonp.exe
  C:\WINDOWS\System32\msmsgs.exe
  C:\WINDOWS\System32\ole32vbs.exe
  C:\WINDOWS\system32\msole32.exe
  C:\WINDOWS\System32\shnlog.exe
  C:\WINDOWS\System32\intmon.exe
  C:\WINDOWS\System32\msmsgs.exe
  C:\WINDOWS\System32\LogFiles\A5281300.so
  C:\WINDOWS\System32\winnook.exe
  C:\WINDOWS\desktop.html
  C:\WINDOWS\screen.html
  C:\WINDOWS\zloader3.exe
  C:\WINDOWS\system32\oleadm.dll
  C:\WINDOWS\system32\oleadm32.dll

Start KillBox.

1. Go to the File menu, and choose "Paste from Clipboard".
   Verify that you've done this properly by clicking the dropdown-arrow next to the "Full Path of File to Delete" field. The filenames you pasted will be found in there.
2. Select/tick the following:
   • "Delete on Reboot"
   • "End Explorer Shell While Killing File"
   • "Unregister.dll Before Deleting" if it's not grayed out.
3. Click the RED X button.
4. Click "Yes" at the 'Delete on Reboot' prompt. Click "Yes" at the Pending Operations prompt.

* If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try Killbox again.


=============

Reboot to Safe Mode

1. Shut Windows down, and then turn off the computer.
2. Restart the computer. The computer begins processing a set of instructions known as the Basic Input/Output System (BIOS). What is displayed depends on the BIOS manufacturer. Some computers display a progress bar that refers to the word BIOS, while others may not display any indication that this process is happening.
3. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard. Continue to do so until the
   Windows Advanced Options menu appears.
4. Using the arrow keys on the keyboard, scroll to and select the Safe mode menu item, and then press Enter.

=============

Close all other windows.
Run a HiJackThis Scan & Select(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [VidiaDrivers] C:\Program Files\Windows Media Player\wmplayer.exe
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra button: Microsoft AntiSpyware helper - {DDB0AD3B-AB38-4A2F-8A63-1284D4806D34} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {DDB0AD3B-AB38-4A2F-8A63-1284D4806D34} - (no file) (HKCU)
O16 - DPF: {3B02AAA2-327C-40ED-A849-4BE819AE5385} (ImgSizer Control) - file://C:\Documents and Settings\UniquelyM\Local Settings\Temp\~DlfnTmp0\imgSizer.ocx
O16 - DPF: {3F8B9216-D332-3030-B5B4-3A282E4F6088} - http://69.50.182.94/1/rdgUS1996.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/M...pDownloader.cab

Click "Fix checked" for HJT to fix them


=============

Locate and delete the following folder(s), if present:

• C:\Program Files\AntivirusGold\
  C:\Program Files\Search Maid\
  C:\Program Files\Virtual Maid\
  C:\Windows\System32\Log Files\
  C:\Program Files\Security iGuard\

=============

Right click on DelO15Domains.inf and choose Install. It will run immediately (you won't be able to see anything happen).

Run Hoster.exe. Choose the 'Restore Original Hosts' button and press OK.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:

1. Click "Options..."
2. Move the arrow down to Custom CleanUp!
3. Put a check next to the following:
   • Empty Recycle Bins
   • Delete Cookies
   • Delete Prefetch files
   • [X]Scan local drives for temporary files (Please uncheck this option)
   • Cleanup! All Users
4. Click "OK"
5. Press the "CleanUp!" button to start the program. Reboot/logoff when prompted.

* CleanUp! will delete all the files in your temp folders


=============

Reboot to Normal Mode.

Do an online scan at one of the following sites:

• Panda
• BitDefender
• Trend Micro
  
• RAV Antivirus
• McAfee

Take note the names and locations of any file it detects but fails to clean.


* Turn off the real time scanner of any existing antivirus program while performing the online scan


Reboot Again & run a new HiJackThis scan. Save the log file and run KRC HiJackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in your next reply.

In your next post, please include:

• Copy of KRC HiJackThis Analyzer log
• List of files that online scans failed to disinfect

Please provide details of any problems you encountered whilst performing the above steps.

[rambler]

Hello, Thanks for your help - I did all of the things recommendedin your reply. Below is the KRC analysis of the latest HJT log. Also included is a list of spyware found but not deleted by Panda Online scan.

rambler


======================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 6/3/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 3:09:24 PM, on 7/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Dell Support\DSAgnt.exe
C:\NEIL\HIJACKThis1991\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...38&clcid=0x409
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdq/downloads/sysinfo.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/def...caploader1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120426081279
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdq/downloads/msxml4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/def...ploader_v6.cab
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe (file missing)


End of KRC HijackThis Analyzer Log.
====================================================

Here is PandaActivescan report:
==========================================

Incident Status Location
Adware:Adware/BrilliantDigital No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\7683F967-64BB-430C-B446-8D26CF\E88FD629-6D0F-4D15-91DF-98978C
Adware:Adware/PopCapLoader No disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.dll
Adware:Adware/PopCapLoader No disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.inf
Spyware:Spyware/New.net No disinfected C:\WINDOWS\NDNuninstall4_94.exe
Spyware:Spyware/New.net No disinfected C:\WINDOWS\NDNuninstall5_64.exe
Spyware:Spyware/New.net No disinfected C:\WINDOWS\NDNuninstall6_10.exe
Spyware:Spyware/New.net No disinfected C:\WINDOWS\NDNuninstall6_22.exe
Spyware:Spyware/New.net No disinfected C:\WINDOWS\NDNuninstall6_30.exe
Adware:Adware/nCase No disinfected C:\WINDOWS\svrrunu.exe
Adware:Adware/nCase No disinfected C:\WINDOWS\SYSTEM32\saie_gdf.dat

end

[sUBs]

~~~~~~~~~~~~~~~

Using KillBox

Copy to clipboard, all the items below by highlighting them & pressing [CTRL]+[C] on your keyboard.

• 
  C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.dll
  C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.inf
  C:\WINDOWS\NDNuninstall4_94.exe
  C:\WINDOWS\NDNuninstall5_64.exe
  C:\WINDOWS\NDNuninstall6_10.exe
  C:\WINDOWS\NDNuninstall6_22.exe
  C:\WINDOWS\NDNuninstall6_30.exe
  C:\WINDOWS\svrrunu.exe
  C:\WINDOWS\SYSTEM32\saie_gdf.dat

Start KillBox.

1. Go to the File menu, and choose "Paste from Clipboard".
   Verify that you've done this properly by clicking the dropdown-arrow next to the "Full Path of File to Delete" field. The filenames you pasted will be found in there.
2. Select/tick the following:
   • "Delete on Reboot"
   • "End Explorer Shell While Killing File"
   • "Unregister.dll Before Deleting" if it's not grayed out.
3. Click the RED X button.
4. Click "Yes" at the 'Delete on Reboot' prompt. Click "Yes" at the Pending Operations prompt.

* If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try Killbox again.


~~~~~~~~~~~~~~~

Upon reboot, go to this directory - C:\WINDOWS\Downloaded Program Files\.
Delete all sub-folders you find in there.

Your log appears clean. Tell me how your computer is behaving?
Do you have anymore problems?

[rambler]

Hello, sUBs - All seems to be well now, thank you so much for your help.

rambler

[sUBs]

There still remains a few bits of housekeeping ...

Reset hidden/system files and folders

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

Create a new System Restore point

• click Start >> Run - type SYSDM.CPL & press Enter
• select the System Restore Tab
• tick on the checkbox - "Turn off System Restore on all drives"
• click Apply
• then untick the same checkbox & click OK

Enable Windows Auto Update

• Go to Start > Settings > Control Panel > System > Automatic Updates
• tick on the checkbox - "Keep my computer up to date"
• Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
• Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SpywareGuard to catch and block spyware before it can execute.
• IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

If you do not have a firewall, here are 3 free ones available for personal use:

• Sygate Personal Firewall
• Kerio Personal Firewall
• ZoneAlarm

and a good antivirus like the one you are currently using. It is critical to have both a firewall and an anti-virus application and to keep them updated.


In light of your recent hiccup, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

• HOW DID I GET INFECTED IN THE FIRST PLACE?
• THE ANTI-SPYWARE TUTORIAL

Have a safe & happy computing day.

Please respond to this thread one more time so we can mark this thread as resolved.

[rambler]

Thanks, my problem is resolved. You do good work,

Rambler