ezula, qoolaid, loading website, medload...

[thefly]

I have pop-ups driving me crazy! I've run Adaware, SpyBot, Cleamup!, plus I have Norton Systemworks running, and I still can't stop the pop-ups. Please help? Here is my Hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 12:26:02 PM, on 6/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\D-Link AirPlus Xtreme G\AirPlus.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\OPScan.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://online.wsj.com/home/health
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.tourguidemike.com
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/B...1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX25.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.104/app/view22RTE.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.60/code/iPIX-ImageWell-ipix.cab
O20 - Winlogon Notify: H323TSP - C:\WINDOWS\system32\lvn2095oe.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks in advance for your help!

[oddjob]

Hi thefly and welcome to TSF

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

OJ

[thefly]

Hi Oddjob, and thanks. I subscribed to the thread as you recommended so I will be able to respond quickly. Please bear with me as well since I unplug my cable modem most of the time to avoid having my PC tampered with. I do get on and check email pretty regularly, though.

[oddjob]

Hello again

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

That 015 Trusted Zone entry for tourguidemike.com. We would recommend removal but the instructions below do NOT address this issue. It is assumed that you want this site into your Trusted Zone but, if not, and want this entry removed, let us know and we will give you specific instructions relative to that entry.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it.

Go to this site to get the plug-in for fixing VX2 variants. To run this tool go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

Also make sure to customize the settings in Ad-aware for better scan results by reading this. Run the scan and fix everything that it finds.

Download Ewido Security Suite at http://www.ewido.net/en/download/
and install it. Update to the newest definitions. Do NOT run it yet.

Download nailfix at http://users.pandora.be/bluepatchy/nailfix.zip.Unzip it to the desktop. Do NOT run it yet.

Download CleanUp! by going here. Do NOT run it yet.

Go to Start->Run and type in services.msc and hit OK. Then look for System Startup Service (SvcProc) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Reboot your system in Safe Mode (by repeatedly tapping the F8 key until the menu appears).

Once in Safe Mode, please double-click on nailfix.bat. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Next run a full scan in Ewido. Post the log from the Ewido scan here.

Open HijackThis and click on Scan. Check the following entries (make sure you do not miss any):

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O20 - Winlogon Notify: H323TSP - C:\WINDOWS\system32\lvn2095oe.dll

O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

Please remember to close all other windows, including browsers, before clicking “Fix checked”.

Delete the following Files indicated in RED if they still exist…..

C:\WINDOWS\Nail.exe
C:\WINDOWS\system32\lvn2095oe.dll
C:\WINDOWS\svcproc.exe

Reboot your System in normal mode.

Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

If you have a fast internet connection (Broadband), run online scans at Panda Activescan and Housecall.

Housecall has now been upgraded. Please run ALL the free scans offered at these sites.

Make sure they both perform a full system scans and please use the “Autoclean” option when running Housecall.

If either/both scans find something they cannot fix - perhaps because the infected files are "in use" - please make a note of the file(s) concerned and post the details back to this thread.

Please post a fresh HijackThis log, so that we can check if your system is clean, AND give us an update on how your system is operating now.

OJ

[thefly]

Hi Oddjob -

The link for the nailfix at pandora isn't working. I've downloaded everything else and followed all your instructions up to that point. Is there someplace else to get the nail fix?

[thefly]

P.S. I also deleted the last word "unzip" from the link and it still didn't work...

[oddjob]

Sorry about that. Here's another link to nailfix. This one should be OK......

http://www.noidea.us/easyfile/index.php?folder=2

There will be more to do after this fix.

All the best.

OJ

[thefly]

OK thanks - that seemed to work. I double clikced Nailfix.cmd since there was no BAT file and it did the same thing you described it would with .BAT. I'm in the process of running Housecall now - will post again soon. Thanks for the quick replies!

[thefly]

I finally got all the scans done. Here is the Panda Activescan log, which found 15 infections and couldn't fix 5 of them:


Incident Status Location

Adware:Adware/eZula No disinfected Windows Registry
Adware:Adware/Apropos No disinfected C:\Program Files\Aprps
Adware:Adware/WinTools No disinfected C:\WINDOWS\hisistheurls.exe
Spyware:Spyware/Media-motor No disinfected Windows Registry
Adware:Adware/Pacimedia No disinfected C:\Documents and Settings\Owner\Favorites\1111\1111.url
Adware:Adware/ImGiant No disinfected C:\Program Files\joystick networks
Adware:Adware/Weirdontheweb No disinfected C:\Program Files\WeirdOnTheWeb
Adware:Adware/Apropos No disinfected C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Manager\Downloads\AlertSWF\contents\Exec.exe
Adware:Adware/Pacimedia No disinfected C:\Documents and Settings\Owner\Favorites\1111\1111.url
Adware:Adware/Weirdontheweb No disinfected C:\Documents and Settings\Owner\Favorites\WeirdOnTheWeb.url
Adware:Adware/PopCapLoader No disinfected C:\hjt\backups\backup-20050629-121620-353.inf
Adware:Adware/WinTools No disinfected C:\WINDOWS\hisistheurls.exe
Spyware:Spyware/BetterInet No disinfected C:\WINDOWS\system\QBUninstaller.exe
Adware:Adware/Look2Me No disinfected C:\WINDOWS\system32\nMrrhook.dll
Adware:Adware/Look2Me No disinfected C:\WINDOWS\system32\rOsmontr.dll
Here is the Ewido scan log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 4:05:39 PM, 6/30/2005
+ Report-Checksum: 18DF4AFD

+ Date of database: 6/30/2005
+ Version of scan engine: v3.0

+ Duration: 117 min
+ Scanned Files: 65558
+ Speed: 9.31 Files/Second
+ Infected files: 6
+ Removed files: 6
+ Files put in quarantine: 6
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@a.websponsors[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@exitexchange[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Program Files\Common Files\Java\flaclean.exe -> Spyware.Broadcap.b -> Cleaned with backup
C:\Program Files\rdso\eetu.exe -> Spyware.PurityScan -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\m67m.ocx -> Spyware.MediaMotor.a -> Cleaned with backup
C:\WINDOWS\system32\ѕеcurity\msconfig.exe -> Spyware.PurityScan -> Cleaned with backup


::Report End

And the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:26:24 PM, on 6/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\D-Link AirPlus Xtreme G\AirPlus.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://online.wsj.com/home/health
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.tourguidemike.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/B...1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX25.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.104/app/view22RTE.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.60/code/iPIX-ImageWell-ipix.cab
O20 - Winlogon Notify: ThemeManager - C:\WINDOWS\system32\m082lalo1dqc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks again, OJ!

[oddjob]

Glad to help out. Log’s looking better. Well done.

Panda Activescan and Housecall are very useful in that they see many things HijackThis can’t see and reveal those items they can’t fix. You should add these two sites to your favourites and scan your system with them frequently.

On to the next stage.

Again, I suggest you print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Download L2Mfixhere

[Alternate download sources if this doesn’t work…..here].

Save the file to your desktop and double click l2mfix.exe. Click the Install button, to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #2, for the fix, by typing 2 and then pressing enter.

Please Do NOT run any other files in the l2mfix folder until told to.

Make sure you still have the latest version of CleanUp! by going here. Do not run it yet.

Reboot your system in Safe Mode (by repeatedly tapping the F8 key until the menu appears).

Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs IF FOUND (don’t worry if you can’t find them all):

Apropos
Aprps
BetterInet
joysticks networks
Pacimedia
Viewpoint
WierdOnTheWeb
WinTools

Open HijackThis and click on Scan. Check the following entry:

O4 - Startup: PowerReg Scheduler V3.exe

(this is a “registration reminder” used by many different companies; it may continue to re-appear)

Please remember to close all other windows, including browsers, before clicking ”Fix checked”.

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\Program Files\Aprps
C:\WINDOWS\hisistheurls.exe
C:\Documents and Settings\Owner\Favorites\1111\1111.url
C:\Program Files\joystick networks
C:\Program Files\WeirdOnTheWeb
C:\Documents and Settings\All Users\Application Data\Viewpoint
C:\WINDOWS\hisistheurls.exe
C:\WINDOWS\system\QBUninstaller.exe
C:\WINDOWS\system32\nMrrhook.dll
C:\WINDOWS\system32\rOsmontr.dll

Reboot your System in normal mode.

Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Repeat the online scans at Panda Activescan and Housecall.

As before, please run ALL the free scans offered at these sites and make sure they both perform a full system scans, using the “Autoclean” option when running Housecall.

Please post details of anything the online scans can’t fix, as you did before.

Please post a fresh HijackThis log so that we can check if your system is clean.

PLEASE ALSO give us an update on how your system is operating now.

OJ

[thefly]

Hello again, OJ -

I'm in the process of running Panda Activescan which takes a while, then I still have to run Housecall. So far, though, I haven't had a single pop-up, so good progress has been made! Thank you again. I will be back in a while after the scans are complete. Panda has already found 6 infected files...

[thefly]

Hi OJ -

I followed your instructions and here are the scans.

Panda Activescan:


Incident Status Location

Adware:Adware/eZula No disinfected Windows Registry
Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[hr6s05j7e.dll]
Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[iuetcplc.dll]
Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[mhjava.dll]
Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[nMrrhook.dll]
Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[rOsmontr.dll]
Adware:Adware/PopCapLoader No disinfected C:\hjt\backups\backup-20050629-121620-353.inf
Spyware:Spyware/BetterInet No disinfected C:\RECYCLER\S-1-5-21-842925246-1563985344-839522115-500\Dc6.exe
Housecall came up clean.

Latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:57:57 PM, on 7/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://online.wsj.com/home/health
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.tourguidemike.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/B...1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX25.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.104/app/view22RTE.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.60/code/iPIX-ImageWell-ipix.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I have been online all morning and haven't had a single pop-up. Things seem to be running faster, and I'm not having IE crash during scans. Thank you!!

[oddjob]

Hi again

Good work. Your log is clean.

As everything seems to be working normally now we need to take steps to get rid of those files found by Panda and clean out your system restore points.

You will have to delete those files found by Panda manually.

If you can’t find any don't use the windows search feature as it may not find them.

L2Mfix backups

To fix these……….

Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[hr6s05j7e.dll]

Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[iuetcplc.dll]

Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[mhjava.dll]

Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[nMrrhook.dll]

Adware:Adware/Look2Me No disinfected C:\Documents and Settings\Owner\Desktop\l2mfix\backup.zip[rOsmontr.dll]

Go to this file (in bold) and delete it:

C:\Documents and Settings\Owner\Desktop\l2mfix

In HijackThis backup

To fix this:

Adware:Adware/PopCapLoader No disinfected C:\hjt\backups\backup-20050629-121620-353.inf

Go to this file (in bold) and delete it:

C:\hjt\backups

In RECYCLER

Spyware:Spyware/BetterInet No disinfected C:\RECYCLER\S-1-5-21-842925246-1563985344-839522115-500\Dc6.exe

The RECYCLER folder is associated to the recycle bin. First, make sure that the recycle bin is empty (do that for each registered user in your computer) by right clicking the desktop icon for the Bin and hit “Empty recycle bin”.

There is one directory in the recycler folder for each registered user. Once the recycle bins are empty, the legitimate directories should be empty as well.

If you still have a directory with data it is probably adware. You can remove the contents manually by going to the command prompt, navigating to c:\RECYCLER and then using rmdir/s directory_name to delete the directory in question.

And finally…

As this shows no location in the registry, it will be almost impossible to find, but it's an orphan registry key and will cause you no problems………

Adware:Adware/eZula No disinfected Windows Registry

RESET SYSTEM RESTORE

Turn off System Restore by Clicking Start > right-click My Computer and then click Properties. Click the System Restore tab > Check "Turn off System Restore" or "Turn off System Restore on all drives". Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this. Click OK.

Reboot your System.

To turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK.

For good measure please scan once more with Housecall & Panda Activescan, post back the results to this thread and let us know how your system is behaving now.

OJ

[thefly]

Thanks OJ. i still can't get rid of the 2 files from the recycler. Should I attempt it in Safe Mode?

Housecall cleaned an infection but I don't have a log for it (or I don't know where it is). Here is the Panda Activescan:


Incident Status Location

Adware:Adware/eZula No disinfected Windows Registry
Spyware:Spyware/BetterInet No disinfected C:\RECYCLER\S-1-5-21-842925246-1563985344-839522115-500\Dc6.exe

[oddjob]

HI again

As I said before you needn't worry about his one......

Adware:Adware/eZula No disinfected Windows Registry

....just forget it.

As to the other one...........

Spyware:Spyware/BetterInet No disinfected C:\RECYCLER\S-1-5-21-842925246-1563985344-839522115-500\Dc6.exe

........I agree with your suggestion. Go to safe mode and clean out your recycle bin from there.

Also make sure you have the latest version of Cleanup! (see my post above; #4) and clean your system again with that.

Am I right in saying that your system is now running fine and back to normal?

OJ

[thefly]

Hi OJ -

Sorry for the delay in replying. For some reason I didn't get an email. My system is working great; I do have the current version of cleanup and I will try to delete those files in Safe Mode. Thank you so much for all your help (and anyone else who contributed behind the scenes). You saved me from having to format my hard drive and starting over again.

[oddjob]

Glad to hear all is well again.

In closing I suggest you have a read of this article to help prevent further infections etc..........

http://www.greyknight17.com/spyware.htm#prevent

Happy surfing!

OJ