My log

[mommieof3kidz]

I just got back from Wisconsin last night after being gone a week and I'm really not in the mood to play around with my computer. So I'm asking for some assistance Everything has been running smoothly until today. I have a million pop-ups. I went to the add/remove programs and deleted a few things I knew should not have been in there. I do have a program in there called FLASH TRACK UNINSTALL. Which I know is the problem since most of the pop-ups say that. Although when going in to remove the file it tells me to go to the website to remove. When doing that it then tells me to reboot. After rebooting it still shows up. Can you help me with this??

One other thing I notice is when starting the computer back up after a reboot it has the following message:Rundll - An exception has occurred while trying to run "C:\windows\system32\pbrfdsl.dll, DllGetVersion

I have ran an updated version of Ad-Aware, I went to http://housecall.trendmicro.com// and ran a scan there which came up with some threats and those were deleted except for this one C:\WINDOWS\system32\vidctrl\vidctrl.exe. I then updated Hi-Jack. Here is a copy of HJ log. Maybe with this you can help me out.

Logfile of HijackThis v1.99.1
Scan saved at 8:35:12 PM, on 6/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\vidctrl\vidctrl.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\program files\tvs\tvs_b.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://charter.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = 1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)
O2 - BHO: FlashTEnhancer Ext - {D7E588AB-A5D9-4422-B313-22A3470F9700} - c:\Program Files\Ftk\ftk.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [zzzHPSETUP] E:\Setup.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [tsvcin] C:\Documents and Settings\Owner\n20050308.EXE
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\system32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [tvs_b] C:\program files\tvs\tvs_b.exe
O4 - HKLM\..\Run: [FlaCPY] "C:\Program Files\Common Files\Java\flacpy.exe"
O4 - HKLM\..\Run: [FtkCPY] "C:\Program Files\Common Files\Java\ftkcpy.exe"
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitekyk32.exe
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Setup.lnk = C:\Program Files\HP DVD\Support\Uninstall.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.2.0.3...-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-12.cab
O16 - DPF: {7BA7BCE2-D359-4407-82D9-CDF9A74C487A} (DownLoadStub Class) - http://www.cartogra.com/downloads/DownloadPhotos.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yaho...opper1_4us.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
O20 - Winlogon Notify: Shell Extensions - C:\WINDOWS\system32\o6nslg5716.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks!!!

[sUBs]

Please do the following:

L2mfix - Download & Save to Desktop

This is a self extracting file. By double clicking on it, it will automatically extract it's contents to a new folder on Desktop.

1. Double click L2mfix.exe.
2. When prompted, answer "Accept"
3. Then click the "Install" button to extract the files to a newly created folder named - L2mfix
4. Open the L2mfix folder & double click L2mfix.bat
5. Select option #1 for Run Find Log by typing "1" and pressing Enter.

This will scan your computer and it may appear as if nothing is happening for a period of few minutes. When it has finished, you will be presented with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

[mommieof3kidz]

L2MFIX find log 1.03
These are the registry keys present
**********************************************************************************
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
"Asynchronous"=dword:00000000
"DllName"=""
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Shell Extensions]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\o6nslg5716.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

**********************************************************************************
useragent:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{489E1C60-029C-5767-7373-031F627DF394}"=""

**********************************************************************************
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet"
"{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management"
"{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page"
"{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page"
"{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing"
"{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension"
"{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension"
"{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension"
"{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension"
"{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page"
"{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"="Compatibility Page"
"{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler"
"{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension"
"{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects"
"{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management"
"{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management"
"{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression"
"{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension"
"{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI"
"{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu"
"{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase"
"{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext"
"{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts"
"{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile"
"{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page"
"{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing"
"{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension"
"{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension"
"{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension"
"{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network Connections"
"{992CFFA0-F557-101A-88EC-00DD010CCC48}"="Network Connections"
"{E211B736-43FD-11D1-9EFB-0000F8757FCD}"="Scanners & Cameras"
"{FB0C9C8A-6C50-11D1-9F1D-0000F8757FCD}"="Scanners & Cameras"
"{905667aa-acd6-11d2-8080-00805f6596d2}"="Scanners & Cameras"
"{3F953603-1008-4f6e-A73A-04AAC7A992F1}"="Scanners & Cameras"
"{83bbcbf3-b28a-4919-a5aa-73027445d672}"="Scanners & Cameras"
"{F0152790-D56E-4445-850E-4F3117DB740C}"="Remote Sessions CPL Extension"
"{5F327514-6C5E-4d60-8F16-D07FA08A78ED}"="Auto Update Property Sheet Extension"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link"
"{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler"
"{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension"
"{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks"
"{0DF44EAA-FF21-4412-828E-260A8728E7F1}"="Taskbar and Start Menu"
"{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0}"="Search"
"{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}"="Run..."
"{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}"="Internet"
"{2559a1f5-21d7-11d4-bdaf-00c04f60b9f0}"="E-mail"
"{D20EA4E1-3957-11d2-A40B-0C5020524152}"="Fonts"
"{D20EA4E1-3957-11d2-A40B-0C5020524153}"="Administrative Tools"
"{875CB1A1-0F29-45de-A1AE-CFB4950D0B78}"="Audio Media Properties Handler"
"{40C3D757-D6E4-4b49-BB41-0E5BBEA28817}"="Video Media Properties Handler"
"{E4B29F9D-D390-480b-92FD-7DDB47101D71}"="Wav Properties Handler"
"{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"="Avi Properties Handler"
"{A6FD9E45-6E44-43f9-8644-08598F5A74D9}"="Midi Properties Handler"
"{c5a40261-cd64-4ccf-84cb-c394da41d590}"="Video Thumbnail Extractor"
"{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar"
"{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status"
"{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder"
"{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2"
"{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy"
"{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand"
"{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band"
"{32683183-48a0-441b-a342-7c2a440a9478}"="Media Band"
"{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search"
"{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search"
"{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility"
"{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address"
"{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox"
"{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete"
"{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor"
"{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List"
"{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List"
"{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible"
"{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar"
"{E0E11A09-5CB8-4B6C-8332-E00720A168F2}"="Address Bar Parser"
"{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List"
"{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List"
"{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container"
"{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu"
"{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp"
"{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar"
"{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite"
"{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist"
"{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings"
"{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band"
"{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service"
"{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer"
"{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture"
"{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut"
"{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service"
"{FF393560-C2A7-11CF-BFF4-444553540000}"="History"
"{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook"
"{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen"
"{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook"
"{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC"
"{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC"
"{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet"
"{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space"
"{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band"
"{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent"
"{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent"
"{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager"
"{0B124F8F-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator"
"{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher"
"{e84fda7c-1d6a-45f6-b725-cb260c236066}"="Shell Image Verbs"
"{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}"="Shell Image Data Factory"
"{3F30C968-480A-4C6C-862D-EFC0897BB84B}"="GDI+ file thumbnail extractor"
"{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)"
"{EAB841A0-9550-11cf-8C16-00805F1408F3}"="HTML Thumbnail Extractor"
"{eb9b1153-3b57-4e68-959a-a3266bc3d7fe}"="Shell Image Property Handler"
"{CC6EEFFB-43F6-46c5-9619-51D571967F7D}"="Web Publishing Wizard"
"{add36aa8-751a-4579-a266-d66f5202ccbb}"="Print Ordering via the Web"
"{6b33163c-76a5-4b6c-bf21-45de9cd503a1}"="Shell Publishing Wizard Object"
"{58f1f272-9240-4f51-b6d4-fd63d1618591}"="Get a Passport Wizard"
"{7A9D77BD-5403-11d2-8785-2E0420524153}"="User Accounts"
"{BD472F60-27FA-11cf-B8B4-444553540000}"="Compressed (zipped) Folder Right Drag Handler"
"{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}"="Compressed (zipped) Folder SendTo Target"
"{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File"
"{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut"
"{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object"
"{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu"
"{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties"
"{63da6ec0-2e98-11cf-8d82-444553540000}"="FTP Folders Webview"
"{883373C3-BF89-11D1-BE35-080036B11A03}"="Microsoft DocProp Shell Ext"
"{A9CF0EAE-901A-4739-A481-E35B73E47F6D}"="Microsoft DocProp Inplace Edit Box Control"
"{8EE97210-FD1F-4B19-91DA-67914005F020}"="Microsoft DocProp Inplace ML Edit Box Control"
"{0EEA25CC-4362-4A12-850B-86EE61B0D3EB}"="Microsoft DocProp Inplace Droplist Combo Control"
"{6A205B57-2567-4A2C-B881-F787FAB579A3}"="Microsoft DocProp Inplace Calendar Control"
"{28F8A4AC-BBB3-4D9B-B177-82BFC914FA33}"="Microsoft DocProp Inplace Time Control"
"{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI"
"{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object"
"{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find"
"{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find"
"{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI"
"{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs"
"{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook"
"{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target"
"{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties"
"{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu"
"{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options"
"{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder"
"{143A62C8-C33B-11D1-84FE-00C04FA34A14}"="Microsoft Agent Character Property Sheet Handler"
"{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}"="DfsShell"
"{60fd46de-f830-4894-a628-6fa81bc0190d}"="%DESC_PublishDropTarget%"
"{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler"
"{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer"
"{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People..."
"{8DD448E6-C188-4aed-AF92-44956194EB1F}"="Windows Media Player Play as Playlist Context Menu Handler"
"{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}"="Windows Media Player Burn Audio CD Context Menu Handler"
"{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}"="Windows Media Player Add to Playlist Context Menu Handler"
"{1D2680C9-0E2A-469d-B787-065558BC7D43}"="Fusion Cache"
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}"="Shell Extensions for RealOne Player"
"{7F67036B-66F1-411A-AD85-759FB9C5B0DB}"="SampleView"
"{1CDB2949-8F65-4355-8456-263E7C208A5D}"="Desktop Explorer"
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}"="Desktop Explorer Menu"
"{CCFE56EE-C7DE-44EE-A160-4553A5A912C9}"="OmniPass Shell Extension"
"{2559a1f7-21d7-11d4-bdaf-00c04f60b9f0}"="Set Program Access and Defaults"
"{596AB062-B4D2-4215-9F74-E9109B0A8153}"="Previous Versions Property Page"
"{9DB7A13C-F208-4981-8353-73CC61AE2783}"="Previous Versions"
"{692F0339-CBAA-47e6-B5B5-3B84DB604E87}"="Extensions Manager Folder"
"{640167b4-59b0-47a6-b335-a6b3c0695aea}"="Portable Media Devices"
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}"="Portable Media Devices Menu"
"{2AA59FC0-31E8-42DA-9D3C-E9A52953853B}"="CopyToCD shell extension"
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}"="RecordNow! SendToExt"
"{0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F}"=""
"{8837CB68-1A0A-4942-82FE-A217A4A4A728}"=""

**********************************************************************************
HKEY ROOT CLASSIDS:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F}\Implemented Categories]
@=""

[HKEY_CLASSES_ROOT\CLSID\{0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F}\Implemented Categories\{00021492-0000-0000-C000-000000000046}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F}\InprocServer32]
@="C:\\WINDOWS\\system32\\vsmredir.dll"
"ThreadingModel"="Apartment"

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{8837CB68-1A0A-4942-82FE-A217A4A4A728}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{8837CB68-1A0A-4942-82FE-A217A4A4A728}\Implemented Categories]
@=""

[HKEY_CLASSES_ROOT\CLSID\{8837CB68-1A0A-4942-82FE-A217A4A4A728}\Implemented Categories\{00021492-0000-0000-C000-000000000046}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{8837CB68-1A0A-4942-82FE-A217A4A4A728}\InprocServer32]
@="C:\\WINDOWS\\system32\\avsmsext.dll"
"ThreadingModel"="Apartment"

**********************************************************************************
Files Found are not all bad files:

C:\WINDOWS\SYSTEM32\
avsmsext.dll Sat Jun 25 2005 6:02:08p ..S.R 234,272 228.78 K
browseui.dll Mon May 2 2005 1:52:34p A.... 1,019,904 996.00 K
cdfview.dll Mon May 2 2005 1:52:34p A.... 151,040 147.50 K
f02mla~1.dll Sat Jun 25 2005 4:28:18p ..S.R 234,612 229.11 K
hhsetup.dll Thu May 26 2005 7:04:28p A.... 41,472 40.50 K
iepeers.dll Mon May 2 2005 1:52:34p A.... 250,880 245.00 K
inseng.dll Mon May 2 2005 1:52:34p A.... 96,256 94.00 K
itircl.dll Thu May 26 2005 7:04:28p A.... 155,136 151.50 K
itss.dll Thu May 26 2005 7:04:28p A.... 137,216 134.00 K
j22q0c~1.dll Sat Jun 25 2005 9:45:40p ..S.R 234,272 228.78 K
mshtml.dll Mon May 2 2005 1:52:36p A.... 3,012,608 2.87 M
mshtmled.dll Mon May 2 2005 1:52:36p A.... 448,512 438.00 K
msi.dll Wed May 4 2005 2:45:32p A.... 2,890,240 2.75 M
msrating.dll Mon May 2 2005 1:52:36p A.... 146,432 143.00 K
o6nslg~1.dll Sat Jun 25 2005 9:43:36p ..S.R 236,028 230.50 K
ole32.dll Thu Apr 28 2005 12:31:12p A.... 1,285,120 1.22 M
olecli32.dll Thu Apr 28 2005 12:31:12p A.... 74,752 73.00 K
olecnv32.dll Thu Apr 28 2005 12:31:12p A.... 37,888 37.00 K
pngfilt.dll Mon May 2 2005 1:52:36p A.... 39,424 38.50 K
rpcss.dll Thu Apr 28 2005 12:31:12p A.... 395,776 386.50 K
s32evnt1.dll Fri May 13 2005 7:50:10p A.... 91,856 89.70 K
shdocvw.dll Mon May 2 2005 1:52:36p A.... 1,483,776 1.41 M
shlwapi.dll Mon May 2 2005 1:52:36p A.... 473,600 462.50 K
symneti.dll Tue Apr 5 2005 11:17:04a A.... 517,848 505.71 K
symredir.dll Tue Apr 5 2005 11:17:04a A.... 132,824 129.71 K
urlmon.dll Mon May 2 2005 1:52:36p A.... 607,744 593.50 K
vsmredir.dll Sat Jun 25 2005 9:59:10p ..... 236,028 230.50 K
wininet.dll Mon May 2 2005 1:52:36p A.... 657,920 642.50 K
xpsp3res.dll Mon May 16 2005 5:25:36p ..... 15,360 15.00 K

29 items found: 29 files (4 H/S), 0 directories.
Total of file sizes: 15,338,796 bytes 14.63 M
Locate .tmp files:

C:\WINDOWS\SYSTEM32\
guard.tmp Sat Jun 25 2005 10:00:10p ..S.R 236,028 230.50 K

1 item found: 1 file (1 H/S), 0 directories.
Total of file sizes: 236,028 bytes 230.50 K
**********************************************************************************
Directory Listing of system files:
Volume in drive C is HP_PAVILION
Volume Serial Number is 78D2-B54D

Directory of C:\WINDOWS\System32

06/25/2005 10:00 PM 236,028 guard.tmp
06/25/2005 09:45 PM 234,272 j22q0cf5ef2.dll
06/25/2005 09:43 PM 236,028 o6nslg5716.dll
06/25/2005 06:02 PM 234,272 avsmsext.dll
06/25/2005 04:28 PM 234,612 f02mlaf11d2.dll
06/17/2005 07:14 PM <DIR> dllcache
08/23/2003 06:18 AM <DIR> Microsoft
5 File(s) 1,175,212 bytes
2 Dir(s) 10,498,506,752 bytes free

Thanks!!

[sUBs]

Close all open programs

From the L2mfix folder on your desktop, double click L2mfix.bat

• Select option #2 for Run Fix by typing "2" and then press enter
• Press any key to reboot your computer.

After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, you will be presented with a log. Copy the contents of that log and paste it here, along with a new HJT log.

Please Do NOT run any other files in the l2mfix folder until you are told to

[mommieof3kidz]

L2Mfix Log

L2Mfix 1.03
Running From:
C:\Documents and Settings\Owner\Desktop\l2mfix

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER

Setting registry permissions:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Denying C(CI) access for predefined group "Administrators"
- adding new ACCESS DENY entry

Registry Permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(CI) DENY --C------- BUILTIN\Administrators
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER

Setting up for Reboot

Starting Reboot!

C:\Documents and Settings\Owner\Desktop\l2mfix
System Rebooted!

Running From:
C:\Documents and Settings\Owner\Desktop\l2mfix

killing explorer and rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 160 'explorer.exe'
Killing PID 160 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 2536 'rundll32.exe'

Scanning First Pass. Please Wait!

First Pass Completed

Second Pass Scanning

Second pass Completed!
Backing Up: C:\WINDOWS\system32\avsmsext.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\f02mlaf11d2.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\j22q0cf5ef2.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\guard.tmp
1 file(s) copied.
deleting: C:\WINDOWS\system32\avsmsext.dll
Successfully Deleted: C:\WINDOWS\system32\avsmsext.dll
deleting: C:\WINDOWS\system32\f02mlaf11d2.dll
Successfully Deleted: C:\WINDOWS\system32\f02mlaf11d2.dll
deleting: C:\WINDOWS\system32\j22q0cf5ef2.dll
Successfully Deleted: C:\WINDOWS\system32\j22q0cf5ef2.dll
deleting: C:\WINDOWS\system32\guard.tmp
Successfully Deleted: C:\WINDOWS\system32\guard.tmp

Zipping up files for submission:
adding: avsmsext.dll (188 bytes security) (deflated 4%)
adding: f02mlaf11d2.dll (188 bytes security) (deflated 4%)
adding: j22q0cf5ef2.dll (188 bytes security) (deflated 4%)
adding: guard.tmp (188 bytes security) (deflated 5%)
adding: clear.reg (188 bytes security) (deflated 37%)
adding: echo.reg (188 bytes security) (deflated 9%)
adding: direct.txt (188 bytes security) (stored 0%)
adding: lo2.txt (188 bytes security) (deflated 76%)
adding: readme.txt (188 bytes security) (deflated 49%)
adding: test.txt (188 bytes security) (deflated 53%)
adding: test2.txt (188 bytes security) (deflated 16%)
adding: test3.txt (188 bytes security) (deflated 16%)
adding: test5.txt (188 bytes security) (deflated 16%)
adding: xfind.txt (188 bytes security) (deflated 47%)
adding: backregs/0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F.reg (188 bytes security) (deflated 70%)
adding: backregs/8837CB68-1A0A-4942-82FE-A217A4A4A728.reg (188 bytes security) (deflated 70%)
adding: backregs/shell.reg (188 bytes security) (deflated 73%)

Restoring Registry Permissions:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Revoking access for predefined group "Administrators"
Inherited ACE can not be revoked here!
Inherited ACE can not be revoked here!

Registry permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER

Restoring Sedebugprivilege:

Granting SeDebugPrivilege to Administrators ... successful

deleting local copy: avsmsext.dll
deleting local copy: f02mlaf11d2.dll
deleting local copy: j22q0cf5ef2.dll
deleting local copy: guard.tmp

The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
"Asynchronous"=dword:00000000
"DllName"=""
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

The following are the files found:
****************************************************************************
C:\WINDOWS\system32\avsmsext.dll
C:\WINDOWS\system32\f02mlaf11d2.dll
C:\WINDOWS\system32\j22q0cf5ef2.dll
C:\WINDOWS\system32\guard.tmp

Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F}"=-
"{8837CB68-1A0A-4942-82FE-A217A4A4A728}"=-
[-HKEY_CLASSES_ROOT\CLSID\{0EEA1931-3E9C-41AA-AFE9-9D7CBF214A3F}]
[-HKEY_CLASSES_ROOT\CLSID\{8837CB68-1A0A-4942-82FE-A217A4A4A728}]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
****************************************************************************
Desktop.ini Contents:
****************************************************************************
****************************************************************************

HJT Log

Logfile of HijackThis v1.99.1
Scan saved at 12:46:50 PM, on 6/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\vidctrl\vidctrl.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\program files\tvs\tvs_b.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://charter.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = 1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)
O2 - BHO: FlashTEnhancer Ext - {D7E588AB-A5D9-4422-B313-22A3470F9700} - c:\Program Files\Ftk\ftk.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [zzzHPSETUP] E:\Setup.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [tsvcin] C:\Documents and Settings\Owner\n20050308.EXE
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\system32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [tvs_b] C:\program files\tvs\tvs_b.exe
O4 - HKLM\..\Run: [FlaCPY] "C:\Program Files\Common Files\Java\flacpy.exe"
O4 - HKLM\..\Run: [FtkCPY] "C:\Program Files\Common Files\Java\ftkcpy.exe"
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitekyk32.exe
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: AutoTBar.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Setup.lnk = C:\Program Files\HP DVD\Support\Uninstall.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.2.0.3...-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-12.cab
O16 - DPF: {7BA7BCE2-D359-4407-82D9-CDF9A74C487A} (DownLoadStub Class) - http://www.cartogra.com/downloads/DownloadPhotos.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yaho...opper1_4us.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks

[sUBs]

Hi and Welcome to TSF!

Please subscribe to this thread so you'll be notified as soon as we post your fix. To do this, please click here. On the proceeding page, make sure Instant notification by email is selected, then click Add subscription.

In the meanwhile, I suggest that you stop using Interent Explorer until we've fully disinfected your machine. Please download & use an alternative browser like Firefox.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

During the course of disinfection, I may ask you to fix a program that you wish to retain. Please post back to inform me.


WARNING
You are running HiJackThis from an inappropriate location. It should be run from a permanent folder. This program creates backup files which we may need to use later. If the program is in a temporary folder, important backups may be accidentally deleted.

1. Please go into Windows Explorer
2. Click on C:\
3. Click on File > New > Folder
4. Call it HJT, or another name of your choice.
5. Move all files to the newly created folder.

Enable the viewing of Hidden files

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Select the Show hidden files and folders option.
• Deselect the Hide file extensions for known types option.
• Deselect the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

~~~~~~~~~~~~~~~

We require some additional files/programs for this fix. Please download the following files :-
Do not run any of the files unless instructed to do so

CleanUp! - Install

KillBox v2.0.0.175 - Save to Desktop.

Download ETRemover_v130.zip - Unzip to a new folder on Desktop.

• From that folder, click on ETRemover_v130.exe
• Click "About" >> "check for updates".
• After it has updated itself, close that program. We'll run it later

Disconnect your computer from the Internet when you have finished downloading.


~~~~~~~~~~~~~~~

Some Anti-Spyware Programmes are known to intefere with HJT fixes. If you have these programmes, please disable them by doing so ...

Search & Destroy Spybot's TeaTimer

• Go to Tools>Resident - Deselect TeaTimer.

Microsoft AntiSpyware

• Click on Options>Settings.
• In the left pane, click on Real-time Protection.
• Under Startup Options, Deselect Enable the Microsoft AntiSpyware Security Agents on startup.
• Under Real-time spyware threat protection, Deselect Enable real-time spyware threat protection.
• After you've done these, click on the Save button and close Microsoft AntiSpyware.
• Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.

Webroot SpySweeper

• Go to the Options>Program Options.
• Deselect Load at Windows Startup.
• Click Shields and Deselect all items there.
• Deselect Home page shield.
• Deselect Automaticly restore default without notifiction.

Ad-aware's Ad-Watch

• Right-click on the Ad-Watch icon in the system tray
  At the bottom of the screen you will see 2 options Active and Automatic.
• Deselect Active
• Deselect Automatic
• Go to "Tools & Preferences">Options
• Deselectt "Load Ad-Watch at Windows startup"

~~~~~~~~~~~~~~~

Uninstall the following programs using Control Panel>Add/Remove Programs :

• Elite ToolBar

~~~~~~~~~~~~~~~

Using KillBox

Copy to clipboard, all the items below by highlighting them & pressing [CTRL]+[C] on your keyboard.

• C:\WINDOWS\system32\vidctrl\vidctrl.exe
  C:\program files\tvs\tvs_b.exe
  c:\Program Files\Ftk\ftk.dll
  C:\Documents and Settings\Owner\n20050308.EXE
  C:\Program Files\Common Files\Java\ftkcpy.exe
  C:\windows\system32\elitekyk32.exe

Start KillBox.

1. Go to the File menu, and choose "Paste from Clipboard".
   Verify that you've done this properly by clicking the dropdown-arrow next to the "Full Path of File to Delete" field. The filenames you pasted will be found in there.
2. Select/tick the following:
   • "Delete on Reboot"
   • "End Explorer Shell While Killing File"
   • "Unregister.dll Before Deleting" if it's not grayed out.
3. Click the RED X button.
4. Click "Yes" at the 'Delete on Reboot' prompt. Click "Yes" at the Pending Operations prompt.

* If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try Killbox again.


~~~~~~~~~~~~~~~

Reboot to Safe Mode

1. Shut Windows down, and then turn off the computer.
2. Restart the computer. The computer begins processing a set of instructions known as the Basic Input/Output System (BIOS). What is displayed depends on the BIOS manufacturer. Some computers display a progress bar that refers to the word BIOS, while others may not display any indication that this process is happening.
3. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard. Continue to do so until the
   Windows Advanced Options menu appears.
4. Using the arrow keys on the keyboard, scroll to and select the Safe mode menu item, and then press Enter.

~~~~~~~~~~~~~~~

Run ETRemover_v130.exe, then click the "Kill Elite Toolbar" button and wait until it finishes its work.

* Occasionally a DOS box may appear asking your permission to delete some files in temporary Windows directories. You must accept the deletion of these to be sure of properly removing the malware!

~~~~~~~~~~~~~~~

Run a scan with HiJackThis & select(tick) the following & click "Fix checked" :

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = 1
O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)
O2 - BHO: FlashTEnhancer Ext - {D7E588AB-A5D9-4422-B313-22A3470F9700} - c:\Program Files\Ftk\ftk.dll
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [tsvcin] C:\Documents and Settings\Owner\n20050308.EXE
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\system32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [tvs_b] C:\program files\tvs\tvs_b.exe
O4 - HKLM\..\Run: [FlaCPY] "C:\Program Files\Common Files\Java\flacpy.exe"
O4 - HKLM\..\Run: [FtkCPY] "C:\Program Files\Common Files\Java\ftkcpy.exe"
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitekyk32.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.2.0....o-ob-assets.cab
O16 - DPF: {7BA7BCE2-D359-4407-82D9-CDF9A74C487A} (DownLoadStub Class) - http://www.cartogra.com/downloads/DownloadPhotos.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab


~~~~~~~~~~~~~~~

Locate and delete the following folder(s), if present:

• C:\program files\tvs\
  c:\Program Files\Ftk\

~~~~~~~~~~~~~~~

Run Cleanup! - Answer "Yes" when asked to logoff.
* CleanUp! will delete all the files in your temp folders

~~~~~~~~~~~~~~~

Reboot to Normal Mode.

Do an online scan at one of the following sites:

• Panda
• BitDefender
• Trend Micro

Take note the names and locations of any file it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan


Reboot Again & Run a new scan with HiJackThis. Save the log file and run KRC HiJackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in your next reply.

In your next post, please include:

• Copy of KRC HiJackThis Analyzer log
• List of files that online scans failed to disinfect

Please provide details of any problems you encountered whilst performing the above steps.

[mommieof3kidz]

Ok I have ran everything that you asked me to in the order you gave. I didn't have any problems with any of the "bad" files not wanting to be removed. Oh and just for the record I already subscribe through email notification. I work from 8am to 5pm. So I can check the computer when I come home at noon and when i get home at 5pm.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 6/3/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 7:30:23 AM, on 6/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\hi-Jack This Logs\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://charter.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = 1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [zzzHPSETUP] E:\Setup.exe
O4 - Global Startup: HP Setup.lnk = C:\Program Files\HP DVD\Support\Uninstall.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-12.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yaho...opper1_4us.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab


End of KRC HijackThis Analyzer Log.
====================================================================

THANKS!!

[sUBs]

Just left an entry which I overlooked earlier..

Run a scan with HiJackThis & select(tick) the following & click "Fix checked" :

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

Do another HJT scan after this to verify that it's gone.


~~~~~~~~~~~~~~~

There still remains a few bits of housekeeping ...

Reset hidden/system files and folders

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

Clear Java Cache

1. Click Start >Settings>Control Panel
2. Click the Java Plugin Icon
3. Click the Cache tab
4. Click the Clear button and click OK to confirm

Note: Please repeat this procedure for each "Java Plugin" button in your Control Panel


Create a new System Restore point

• click Start >> Run - type SYSDM.CPL & press Enter
• select the System Restore Tab
• tick on the checkbox - "Turn off System Restore on all drives"
• click Apply
• then untick the same checkbox & click OK

Enable Windows Auto Update

• Go to Start > Settings > Control Panel > System > Automatic Updates
• tick on the checkbox - "Keep my computer up to date"
• Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
• Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SpywareGuard to catch and block spyware before it can execute.
• IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

If you do not have a firewall, here are 3 free ones available for personal use:

• Sygate Personal Firewall
• Kerio Personal Firewall
• ZoneAlarm

and a good antivirus like the one you are currently using. It is critical to have both a firewall and an anti-virus application and to keep them updated.


In light of your recent hiccup, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

• HOW DID I GET INFECTED IN THE FIRST PLACE?
• THE ANTI-SPYWARE TUTORIAL

Do you have any more problems with your computer? If not, you should be set to go.
Have a safe & happy computing day.

Please respond to this thread one more time so we can mark this thread as resolved.

[mommieof3kidz]

Ok well the only thing I couldn't figure out was this:

Clear Java Cache
Click Start >Settings>Control Panel
Click the Java Plugin Icon
Click the Cache tab
Click the Clear button and click OK to confirm
Note: Please repeat this procedure for each "Java Plugin" button in your Control Panel

When going into the control panel I see an icon called java with a coffee cup above it. I clicked on that but when looking around I don't see anything that says "Cache"

There were a couple times that I opened my browser and rcvd the below message. Although after rebooting the system I have not noticed it happening again.

A workaround is available: turn off third-party browser extensions
Thank you for submitting an error report.
Problem description
The error was likely caused by Microsoft Internet Explorer.
Solution: turn off third-party browser extensions
Third-party browser extensions, also known as add-ons, are software components that add features and functionality to Microsoft Internet Explorer. An example of a typical third-party browser extension is an Internet toolbar. When you visit a website, some browser extensions may be downloaded without your knowledge, or you may be prompted to download them. These browser extensions may cause Internet Explorer to run slowly or become unresponsive.
To turn off all third-party browser extensions, follow these steps:
1. Close all instances of Internet Explorer.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Internet Options.
4. Click the Advanced tab.
5. Under Browsing, click to clear the Enable third-party browser extensions (requires restart) check box.
6. Restart Internet Explorer.
Important: When you turn off third-party browser extensions and restart your computer all third-party browser extensions will be unavailable when you start Internet Explorer. You can easily turn on these components again.
To turn on third party browser extensions, follow these steps:
1. Close all instances of Internet Explorer.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Internet Options.
4. Click the Advanced tab.
5. Under Browsing, select the Enable third-party browser extensions (requires restart) check box.
6. Restart Internet Explorer.

I have downloaded the additional firewall and spyware files. Just to be safe I'm putting another HJT Log in here so I can be sure we are all clear after this. Thanks so much for your time. Once I get the final ok, I'll reply so that we can close this thread

Logfile of HijackThis v1.99.1
Scan saved at 9:03:51 PM, on 6/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Virus Protection\ZoneAlarm\zlclient.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Virus Protection\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://charter.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = 1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Virus Protection\SpyWareGaurd\SpywareGuard\dlprotect.dll (file missing)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [zzzHPSETUP] E:\Setup.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Virus Protection\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Virus Protection\SpyWareGaurd\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Setup.lnk = C:\Program Files\HP DVD\Support\Uninstall.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-12.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yaho...opper1_4us.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thanks

[sUBs]

Your log is still clean.

Different versions of Java has different ways of clearing the cache. I notice that you have ver. 1.5 (J2SE 5). Please visit this site for further instructions > http://www.elluminate.com/support/fa...lear_cache.jsp

Let me know if you still have problems

[mommieof3kidz]

Thanks very much for your help! I really appreciate it!!

I was able to clear my Java cache as well. The button labeled "delete files" was exactly what I figured I needed to click on. Just wanted to be sure !!

You may now close this thread .

Thanks