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06-26-2005, 12:21 PM
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#1 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 52
OS: Windows XP
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I have a hijackthis log, please could you help
hello, well I am running Windows XP, and a few months ago, my computer was playing up, so I managed to find out that there was a 'backdoor' virus, and I think I managed to get rid of it. Well I thought I had, however, now my computer seems to just freeze at random times, and I have to switch it off, and turn it on again, it does this regularly, and I have scanned for viruses, using norton, but nothing significant comes up, If anyone could help, it would be appreciated, thanx. here is the log I did using the hijackthis analyser:
==================================================================== Log was analyzed using KRC HijackThis Analyzer - Updated on 6/3/05 Get updates at http://www.greyknight17.com/download.htm#programs ***Security Programs Detected*** C:\WINDOWS\system32\ZONELABS\vsmon.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of HijackThis v1.99.1 Scan saved at 19:14:30, on 26/06/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe C:\Program Files\AvaFind\AvaFind.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gwaayelwaxfvardxothjvxb.c...mAZ05Yda0H.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit32.exe, O1 - Hosts: 64.91.255.87 www.dcsresearch.com O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll O2 - BHO: MyQuickSearch Search Assistant BHO - {04011C11-2F3B-44ed-977C-270CA669C6B2} - C:\Program Files\MyQuickSearch\SrchAstt\1.bin\MQSSRCAS.DLL O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll O4 - HKLM\..\Run: [SENS Keyboard V4 Launcher] "C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE" O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplore.exe O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe" O4 - HKLM\..\Run: [MMSystem] c:\windows\rundll32.exe "c:\windows\system32\mmsystem.dll"", RunDll32 O4 - HKLM\..\Run: [JVM0.12] C:\WINDOWS\system32\xkzwgq.exe O4 - HKLM\..\Run: [Windows] run.exe O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\msvc.exe O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\RunServices: [Windows] run.exe O4 - HKCU\..\Run: [AvaFind] "C:\Program Files\AvaFind\AvaFind.exe" /minimized O4 - Global Startup: hp psc 1000 series.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...38&clcid=0x409 O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.co...veX/winrep.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab O16 - DPF: {AD8D3C68-0C60-4B53-8A9E-BC654BBB36FE} (download_35mb_com.applet) - http://www.35mb.com/downloadapplet.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zum...ploader_v5.cab O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?312 O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.comp...bio5_1_6_0.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe End of KRC HijackThis Analyzer Log. ==================================================================== |
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06-26-2005, 12:36 PM
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#2 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 52
OS: Windows XP
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oh, also, the sound on my computer is temperamental, since I installed a bluetooth dongle, it sort of took over my sound, but then, once I realised what the problem was, I uninstalled it, however, now when I want to listen to music, a sign comes up saying, 'bad DirectSound driver', and so I'm not sure what that means. When I restart the computer, sometimes the sound will work, sometimes it won't its very hit and miss..I'm lost as to what to do!!
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06-27-2005, 01:20 PM
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#7 (permalink) |
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Moderator, Microsoft Support
Join Date: Jul 2004
Location: United Kingdom
Posts: 6,482
OS: XP SP2
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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: MyQuickSearch Search Assistant Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gwaayelwaxfvardxothjvxb....YmAZ05Yda0H.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O1 - Hosts: 64.91.255.87 www.dcsresearch.com O2 - BHO: MyQuickSearch Search Assistant BHO - {04011C11-2F3B-44ed-977C-270CA669C6B2} - C:\Program Files\MyQuickSearch\SrchAstt\1.bin\MQSSRCAS.DLL O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O4 - HKLM\..\Run: [JVM0.12] C:\WINDOWS\system32\xkzwgq.exe O4 - HKLM\..\Run: [Windows] run.exe O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\msvc.exe O4 - HKLM\..\RunServices: [Windows] run.exe Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\Program Files\MyQuickSearch\ C:\WINDOWS\system32\xkzwgq.exe C:\msvc.exe run.exe << Search and Delete Restart and run a new HijackThis scan. Save the log file and post it here. Run an online virus scan here at Panda ActiveScan: http://www.pandasoftware.com/products/activescan. Make sure Auto Disinfect is checked. Bring back the results when it it complete.
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06-27-2005, 02:27 PM
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#8 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 52
OS: Windows XP
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hello, thank you very much for replying, you said I should delete the file named: C:\WINDOWS\system32\xkzwgq.exe however, this file is not on my computer, but there is a file called: C:\WINDOWS|system32\xkzwgq.dat , should I delete this?
Also, the file: C:\msvc.exe is not on my computer, but there is a file: C:\WINDOWS\Prefetch\MSVC.exe - 15A114E8.pf , should I leave this file? And, run.exe I found was : C:\WINDOWS\Prefetch\Run.exe - 05576713.pf should I leave this file? Once I know, about these files, I will continue with the rest of your suggestions, thank you very much again. |
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06-27-2005, 04:02 PM
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#10 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 52
OS: Windows XP
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hey, ok here are the results for the second hijackthis log I ran after getting rid of the files you said above:
Logfile of HijackThis v1.99.1 Scan saved at 21:56:03, on 27/06/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZONELABS\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\AGRSMMSG.exe C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\bcmwltry.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Winamp\winampa.exe C:\Program Files\AvaFind\AvaFind.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\HJT\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/ F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit32.exe, O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [SENS Keyboard V4 Launcher] "C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplore.exe O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [MMSystem] c:\windows\rundll32.exe "c:\windows\system32\mmsystem.dll"", RunDll32 O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKCU\..\Run: [AvaFind] "C:\Program Files\AvaFind\AvaFind.exe" /minimized O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...38&clcid=0x409 O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.co...veX/winrep.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab O16 - DPF: {AD8D3C68-0C60-4B53-8A9E-BC654BBB36FE} (download_35mb_com.applet) - http://www.35mb.com/downloadapplet.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zum...ploader_v5.cab O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?312 O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.comp...bio5_1_6_0.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe Ok, and here are the results from the PandaActiveScan: Incident Status Location Adware:Adware/SaveNow No disinfected Windows Registry Adware:Adware/MyWay No disinfected C:\Program Files\MyWay Adware:Adware/nCase No disinfected C:\Temp\FLEOK Spyware:Spyware/Dyfuca No disinfected Windows Registry Adware:Adware/SideSearch No disinfected C:\Documents and Settings\Lene\Application Data\Lycos Adware:Adware/BlazeFind No disinfected C:\WINDOWS\system32\wsaupdater.exe Adware:Adware/DealHelper No disinfected C:\WINDOWS\system32\newmsrdk Adware:Adware/WUpd No disinfected Windows Registry Adware:Adware/BlazeFind No disinfected C:\WINDOWS\system32\wsaupdater.exe Adware:Adware/SAHAgent No disinfected C:\WINDOWS\system32\xmlparse.dll Adware:Adware/SAHAgent No disinfected C:\WINDOWS\system32\xmltok.dll Adware:Adware/PopCapLoader No disinfected C:\WINDOWS\Downloaded Program Files\popcaploader.inf Adware:Adware/Lop No disinfected C:\Documents and Settings\All Users\Application Data\LOUD VGA ONLINE MEAL\city poll.exe Adware:Adware/Lop No disinfected C:\Documents and Settings\Lene\Local Settings\Temp\bis215.exe Adware:Adware/nCase No disinfected C:\Temp\salmau.dat Adware:Adware/nCase No disinfected C:\Temp\salm_kyf.dat Please could you tell me what needs doing next then? Thanx so much for your time. 
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06-28-2005, 02:17 AM
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#11 (permalink) |
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Moderator, Microsoft Support
Join Date: Jul 2004
Location: United Kingdom
Posts: 6,482
OS: XP SP2
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What to do next. OK.
The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Do not run it yet. Please download Ad-aware at http://www.lavasoftusa.com/ and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go to http://www.lavasoftusa.com/software/...2cleaner.shtml to download the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware at http://www.greyknight17.com/spyware.htm#adaware for better scan results. Run the scan and fix everything that it finds. Download and install Spybot S&D http://security.kolla.de/. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Now click Mode menu and choose 'Advanced Mode'. Next click on Immunize to your left. Click the Immunize button (green cross) on top to Immunize your computer - you should do this each time there is an update. Now go to Tools->Resident and make sure that TeaTimer is checked. What this will do is monitor any system/registry changes and will ask you for permission to change any of these settings. Now click on the 'Spybot-S&D' option on the top left to go back to the main screen. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the 'Fix Selected Problems' button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix http://majorgeeks.com/download4392.html and install it over the current Spybot installation. Download KillBox http://www.greyknight17.com/spy/KillBox.exe. Reboot the computer to Safe Mode Go into Add/Remove and uninstall MyWay if it is listed. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot): C:\Program Files\MyWay C:\Temp\FLEOK C:\Documents and Settings\Lene\Application Data\Lycos C:\WINDOWS\system32\wsaupdater.exe C:\WINDOWS\system32\newmsrdk C:\WINDOWS\system32\wsaupdater.exe C:\WINDOWS\system32\xmlparse.dll C:\WINDOWS\system32\xmltok.dll C:\WINDOWS\Downloaded Program Files\popcaploader.inf C:\Documents and Settings\All Users\Application Data\LOUD VGA ONLINE MEAL\city poll.exe C:\Documents and Settings\Lene\Local Settings\Temp\bis215.exe C:\Temp\salmau.dat C:\Temp\salm_kyf.dat Run CleanUp! and click on CleanUp! button. Once it's done, you may click the Close button. When asked if you want to logoff, choose Yes. Reboot back to Normal Mode and run a new HJT scan. Run an new ActiviveScan at Panda and then return to TSF with BOTH results. A question please: I see you have AvaFind installed on your computer. I understand this is Shareware and is a utility for search for files on your computer. Tell me, is this the Shareware version? Does it display advertisements while you use it??
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06-28-2005, 03:00 AM
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#12 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 52
OS: Windows XP
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hi,, nope the Ava Finder does not show adverts when I use it, so I dont think it is the Shareware one. I had to install it, as the search that comes with windows does not work for me anymore. Like, the little dog comes up, but no dialogue box, or anything, so I have no way to search for files on my computer..
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06-28-2005, 03:15 AM
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#13 (permalink) |
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Moderator, Microsoft Support
Join Date: Jul 2004
Location: United Kingdom
Posts: 6,482
OS: XP SP2
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After you have completed the above instructions - do the following:
Go to Start->Run and type in sfc /scannow and hit OK. Let it scan. If it finds any files missing/corrupted, it may ask for the Windows CD.
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06-28-2005, 10:13 AM
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#16 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 52
OS: Windows XP
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hi, ok here are the logs, the HJT :
Logfile of HijackThis v1.99.1 Scan saved at 11:58:11, on 28/06/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZONELABS\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\AGRSMMSG.exe C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\bcmwltry.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Winamp\winampa.exe C:\Program Files\AvaFind\AvaFind.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\WINDOWS\system32\wuauclt.exe C:\HJT\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/ F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit32.exe, O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [SENS Keyboard V4 Launcher] "C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplore.exe O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [MMSystem] c:\windows\rundll32.exe "c:\windows\system32\mmsystem.dll"", RunDll32 O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKCU\..\Run: [AvaFind] "C:\Program Files\AvaFind\AvaFind.exe" /minimized O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...38&clcid=0x409 O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.co...veX/winrep.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {AD8D3C68-0C60-4B53-8A9E-BC654BBB36FE} (download_35mb_com.applet) - http://www.35mb.com/downloadapplet.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zum...ploader_v5.cab O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?312 O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.comp...bio5_1_6_0.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe And here is the ActiveScan done again: Incident Status Location Adware:Adware/SaveNow No disinfected Windows Registry Adware:Adware/MyWay No disinfected C:\Program Files\MyWay Spyware:Spyware/Dyfuca No disinfected Windows Registry Adware:Adware/SideSearch No disinfected C:\Program Files\Lycos Adware:Adware/WUpd No disinfected C:\Program Files\adstatus service Adware:Adware/SearchRelevancy No disinfected Windows Registry so I'm guessing its still bad, as the MyWay came up again. Before when you said to remove it from the list, it wasn't on the list for me to remove. |
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06-28-2005, 01:02 PM
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#17 (permalink) |
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Moderator, Microsoft Support
Join Date: Jul 2004
Location: United Kingdom
Posts: 6,482
OS: XP SP2
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No things are looking better
 Just need to delete these folders: C:\Program Files\MyWay C:\Program Files\Lycos C:\Program Files\adstatus Did Adaware and Spybot come back clean?? Run a new PandaScan when you have rebooted your computer (do that now).
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06-28-2005, 01:39 PM
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#18 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 52
OS: Windows XP
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hi, ah ok then, well at least things aren't worse. Ritey, well when I ran adaware and spybot, erm, let's see now, adaware found infected files, they were cookies, and I got rid of them, and spybot brought some things up and i got rid of them too. Should I run them all again? I have deleted the files you said above, and now I will do the panda scan. thanx
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06-29-2005, 01:42 AM
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#20 (permalink) |
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Manager Emeritus - Security Center, Expert Analyst, Moderator - Security Team; Rangemaster, TSF Academy & Supporter
Join Date: Sep 2004
Location: Carmichaels, PA-USA
Posts: 6,963
OS: Windows 7
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Looks like your clean...minus some old registry entrys. Click start...run...type in regedit. Do a search using this term.....SaveNow Post all keys you find that under.
Also please post another hijackthis log..as I think you may still have a bad guy running... O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplore.exe <--NOT Legit
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