scvhost erroe, log inside please help...

[Rizzie]

How you doing Ive done some searching around and see that you guys help out very good so I was wondering if I could get some help it would be greatly appreciated. Im running windows XP and everytime I start the computer i get an error with the scvhost.exe problem. Here is the log file. Greatly Appreciated

Logfile of HijackThis v1.99.1
Scan saved at 9:00:46 AM, on 5/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\scvhost.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: Win32 Classes -
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/pote_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Unknown owner - C:\WINDOWS\C:\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[sUBs]

Hi Rizzie and Welcome to TSF!

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst. I will be back with a fix for your problem as soon as possible.

Please be patient with me during this time.

We recommend that you subscribe to this thread so you'll be notified as soon as we post your fix. To do this, please scroll up to the 1st post of this thread. Click Thread Tools and then Subscribe to this thread; on the next page, make sure "Instant notification by email" is selected, then click Add subscription.

Thanks.

[Rizzie]

thank you i appreciate this very much, take your time. thanks again

[sUBs]

Please do another HijackThis scan & verify if this entry is correct:-

O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Unknown owner - C:\WINDOWS\C:\WINDOWS\system32\svchost.exe (file missing)

[Rizzie]

here is the latest scan and log file I just did now, it seems to be correct:

Logfile of HijackThis v1.99.1
Scan saved at 3:49:51 PM, on 5/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\scvhost.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: Win32 Classes -
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/pote_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Unknown owner - C:\WINDOWS\C:\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[sUBs]

Thank you for the quick response.

I shall require some time to further analyse your log & shall get back to you as soon as possible.

[sUBs]

Hello again.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

++++++++++++++++
---- WARNING -----
++++++++++++++++

AdwareAlert - These programs are rogueware and we highly recommend that you uninstall them. Rogue or Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection.


++++++++++++++++++++++++++++++++++
--- Prepairing the computer for the fix ---
++++++++++++++++++++++++++++++++++

Go to My Computer > Tools > Folder Options > View tab and make sure that the following are enabled;

• Show hidden files and folders.
• Display the contents of system folders
• Uncheck the Hide protected operating system files option.

If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download and install CleanUp!. We shall use it to clean out the Temp folders as installation programs and hijack programs leave a lot of junk there. Don't run it yet. We'll run it later.

++++++++++++++++++++++++++++++++++++
--- Reboot your system into Safe Mode ---
++++++++++++++++++++++++++++++++++++

1. Shut Windows down, and then turn off the computer.
2. Restart the computer. The computer begins processing a set of instructions known as the Basic Input/Output System (BIOS). What is displayed depends on the BIOS manufacturer. Some computers display a progress bar that refers to the word BIOS, while others may not display any indication that this process is happening.
3. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard. Continue to do so until the Windows Advanced Options menu appears.
4. Using the arrow keys on the keyboard, scroll to and select the Safe mode menu item, and then press Enter.

Go to Start->Run and type in services.msc and hit OK. Then look for Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Go into Hijack This > Config > Misc.Tools > Open process manager. Select the following and click “Kill process” for each one.

C:\WINDOWS\system32\scvhost.exe
there is a legitimate Windows process called svchost. Take great care not to kill the wrong process

Click > Start > Control Panel > Add/Remove Programs and uninstall the following programs:

AdwareAlert

Open HijackThis and click on Scan. Check the following entries (make sure you do not miss any)
Please remember to close all other windows, including browsers then click Fix checked.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\scvhost.exe
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O16 - DPF: Win32 Classes -
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0002.exe

Delete the following file:

C:\WINDOWS\system32\scvhost.exe >> take care not to delete the legitimate svchost.exe
C:\Program Files\AdwareAlert\ >>> delete this folder

Run CleanUp! now. Click Yes when it asks you if you want to logoff.

++++++++++++++++++++++++++++++++++
--- Fixing Registry Error ---
++++++++++++++++++++++++++++++++++

1. Go to Start > Run > type regedit & press Enter (Registry Editor Will start)
2. On the left column, click once to highlight 'My Computer'.
3. Select File > Export & Save the file as Registry.reg in a permanent folder in your computer.
4. Navigate to 'HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess'
5. On the left column, double click on Image Path & modify it's value to %SystemRoot%\System32\svchost.exe -k netsvcs
6. Repeat these steps for these locations:
   • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SharedAccess
     HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\SharedAccess
     HKEY_LOCAL_MACHINE\SYSTEM\ControlSet\Services\SharedAccess
7. Close the Registry Editor when you have finished editing.

Reboot Windows back into Normal Mode.

If you have a fast internet connection (Broadband), run an online scan at Trend Micro or RAV Antivirus. Select the “autoclean” option when using Trend Micro. Note the names and locations of any file it detects but fails to clean.

* Note: You should turn off the real time scanner of any existing antivirus program while you're doing the online scan

Run a new HijackThis scan. Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in your next reply.

[Rizzie]

oh and i did the trend micro and this is what I got:
Virus: BKDR_CIADOOR.AM
Scan Result: Non Cleanable
File: C:\System Volume Information\_restore{39F7DC6F-6066-476F-B835-3ABC2B026DEA}\RP77\A0032943.DLL

I deleted it though from the option it gave me, i dont know if that helped or not.

Here is the Result file

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 7:17:03 PM, on 5/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/pote_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab


End of KRC HijackThis Analyzer Log.
====================================================================

[sUBs]

Dont worry about BKDR_CIADOOR.AM. It's in System Restore & we shall be clearing that in a while.

Your log is clean. Do you still have that earlier mentioned problem?

Go to Start->Run and type in services.msc and hit OK. Then look for Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) and double click on it. Click on the Start button and under Startup type, choose Automatic.

Now, just a few bits of housekeeping to help keep it that way:

We recommend you clear out your existing System Restore Points so the problem isn't inadvertently regenerated at a later time:

1. Click Start > Run > type sysdm.cpl & press Enter
2. Click System Restore Tab
3. Tick Turn off System Restore on all drives & Click Apply
4. Then untick Turn off System Restore on all drives & Click OK

This is a good time to set up protection against further attacks. Read How Did I Get Infected In The First Place?. You need an a good firewall, a spyware blocker such as Spyware Blaster, and a real time spyware program such as Spyware Guard, to prevent spyware intrusions. IE-Spyad is another excellent program that places over 4000 websites and domains in the IE Restricted list, which will help prevent attempts to infect your system. All of the above have good free versions available. However, be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial.

[Rizzie]

Ahh man I really cant thank you enough right now, everything is working in perfect condition now. Everything is back to normal. I really appreciate everything youve done. Thanks again