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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 05-28-2005, 03:53 PM   #1 (permalink)
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OS: XP


Pop-ups won't go away

I am having problems getting rid of the popups on my system. I ran hijackthis and then saved the log file as hijackthis. I then ran the hijackthis analyzer. Can someone please take a look at my results and help me with my problem.

Thank You

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 6:52:59 PM, on 05/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
c:\windows\system\svchost.exe
c:\windows\system32\drivers\disdn\spoolsv.exe
c:\windows\system32\cpuqkck.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\httnevkj.exe
C:\Program Files\Mincig\Ezkupek.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxboreg.exe
C:\Program Files\Internet Optimizer\actalert.exe
C:\Program Files\Registry Cleaner Trial\RegClean.exe
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\2cf41f1db14bc8f414e16e1555b77108\update\update.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem303.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [strmsnnrs] msnmcgrs.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [tngfbC] C:\WINDOWS\httnevkj.exe
O4 - HKLM\..\Run: [Huiwkh] C:\Program Files\Mincig\Ezkupek.exe
O4 - HKLM\..\Run: [cvpkjk] c:\windows\system32\cpuqkck.exe
O4 - HKLM\..\RunServices: [Microsoft Update] Microsoft.exe
O4 - HKLM\..\RunServices: [strmsnnrs] msnmcgrs.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKCU\..\Run: [strmsnnrs] msnmcgrs.exe
O4 - Startup: PowerReg Scheduler.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/do...er_VENDARE.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minib...ansporter.cab?
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binarie...hv32_EN_XP.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwa...06_regular.cab
O16 - DPF: {90918C20-FB99-495A-BD79-CB91ACF44887} - http://www.typingmaster.com/contents...ck/TMSetup.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://support.gateway.com/eSupport/.../weblaunch.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spysp...CabInstall.cab
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Task Monitor (Taskmon) - Unknown owner - c:\windows\system\svchost.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe


End of KRC HijackThis Analyzer Log.
====================================================================
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Old 05-28-2005, 04:04 PM   #2 (permalink)
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hi
your infected with el-garbage plus
wild tangent, weatherbug
run the scans provided below
the security team will assist you in cleaning your log
have a good weekend
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Old 05-28-2005, 04:05 PM   #3 (permalink)
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Old 05-28-2005, 08:58 PM   #4 (permalink)
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Posts: 39
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btt..

I have run ad awarse and spybot and have gotten rid of about half of my popups. If possible, I still need someone to analyze my hijackthis log.

Thank you in advance for your assistance.
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Old 05-29-2005, 03:21 AM   #5 (permalink)
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hi
your log will be checked, holiday weekend and all...
run housecall, its free and on line.
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Old 05-29-2005, 11:13 AM   #6 (permalink)
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Thank you,

My message wasn't meant to sound pushy or anything. I do understand it is a holiday weekend. I was just pushing it back to the top so that my message didn't drop too far.
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Old 05-29-2005, 02:10 PM   #7 (permalink)
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i hear you
why dont you give the online scan a whirl
beautiful day for the barbaque
regards
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Old 05-30-2005, 02:20 AM   #8 (permalink)
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Hi and Welcome to TSF

Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the log…..

Download and install CleanUp http://cleanup.stevengould.org/

If you have a highspeed connection please Run an online virus scan from TrendMicro Please select the “autoclean” option when prompted to do so.


Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it’s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then create a new restore point.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove the following if listed.

WildTangent
WinTools
ISTsvc/ISTBar
Media Access
Internet Optimizer


Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure)

c:\windows\system32\drivers\disdn\spoolsv.exe
c:\windows\system32\cpuqkck.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\httnevkj.exe
C:\Program Files\Mincig\Ezkupek.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\Program Files\Internet Optimizer\actalert.exe


Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem303.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [strmsnnrs] msnmcgrs.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [tngfbC] C:\WINDOWS\httnevkj.exe
O4 - HKLM\..\Run: [Huiwkh] C:\Program Files\Mincig\Ezkupek.exe
O4 - HKLM\..\Run: [cvpkjk] c:\windows\system32\cpuqkck.exe
O4 - HKLM\..\RunServices: [Microsoft Update] Microsoft.exe
O4 - HKLM\..\RunServices: [strmsnnrs] msnmcgrs.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKCU\..\Run: [strmsnnrs] msnmcgrs.exe
O4 - Startup: PowerReg Scheduler.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/d...ler_VENDARE.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/mini...ransporter.cab?
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binari...thv32_EN_XP.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softw...006_regular.cab
O16 - DPF: {90918C20-FB99-495A-BD79-CB91ACF44887} - http://www.typingmaster.com/content...ick/TMSetup.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spys...rCabInstall.cab
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Task Monitor (Taskmon) - Unknown owner - c:\windows\system\svchost.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe


Delete the following Files/Folders in RED (delete folders if no filename is specified or if they are highlighted in RED) according to their directory (If you can't find them...do a search for them…make sure you have search hidden files, folders, sub directorys..ect enabled if it applys to your OS)

c:\windows\system32\drivers\disdn\spoolsv.exe
c:\windows\system32\cpuqkck.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\httnevkj.exe
C:\Program Files\Mincig\Ezkupek.exe
C:\Program Files\Internet Optimizer\actalert.exe
C:\WINDOWS\systb.dll
C:\WINDOWS\Bolger.dll
C:\WINDOWS\wsem303.dll
C:\WINDOWS\System32\msbe.dll
C:\WINDOWS\farmmext.exe
C:\WINDOWS\svcproc.exe
c:\windows\system\svchost.exe
Microsoft.exe
msnmcgrs.exe
<--locate and delete these 2.

Be careful and delete ONLY what I listed..and in ONLY those directorys. Some of these files are named the same as legit windows files.

Run the cleanup utility and reboot/logoff when prompted.

Reboot and proceed with the next step...

Download ewido security suite from here… http://www.ewido.net/en/download/

Update it’s database from here.. http://www.ewido.net/en/download/updates/
Run a scan and let it clean the PC.

Download FindIt's.zip to your desktop: http://forums.net-integration.net/in...post&id=142443

1. Unzip/extract the files inside to a folder on your desktop.
2. Open the folder and run FindIt's.bat and wait for notepad to open a text file. It will take awhile so please be patient ...
3. Then post the results here please, along with the new HijackThis log.

I also need you to check the properties of this file.....
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxboreg.exe <-- I need to know if thats a Lexmark printer file?
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Last edited by MicroBell; 05-30-2005 at 02:24 AM.
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Old 05-30-2005, 05:14 PM   #9 (permalink)
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Posts: 39
OS: XP


Thank you for your help. Below you will find my Findit Log and my Hijackthis Log. I ran a program to get rid of aurora popups, but according to the Findit Log, aurora files are still present.

Microsoft Windows XP [Version 5.1.2600]
The current date is: 05/30/2005
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» aurora Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» Suspect's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Dont delete file's in the section without guidance
If any doubt back them up first


»»»»»»»»»»»»»»»»»»»»»»»» Misc checks »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»» Check for Windows\SYSTEM32\cache32_rtneg* folder.

Volume in drive C has no label.
Volume Serial Number is 4098-8CB4

Directory of C:\WINDOWS\SYSTEM32

»»»»» Checking for SAHAgent ico files.
Volume in drive C has no label.
Volume Serial Number is 4098-8CB4

Directory of C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»».

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon\Driver
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors\ZepMon\Driver
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Print\Monitors\ZepMon\Driver


HIJACKTHIS LOG

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 8:13:27 PM, on 05/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
c:\windows\system\svchost.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Task Monitor (Taskmon) - Unknown owner - c:\windows\system\svchost.exe


End of KRC HijackThis Analyzer Log.
====================================================================
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Old 05-30-2005, 05:15 PM   #10 (permalink)
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I checked

O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Task Monitor (Taskmon) - Unknown owner - c:\windows\system\svchost.exe

but it was not fixed in hijackthis. I tried to check them again and hit fix it but they showed up everytime I scanned.

I also checked the properties tag for the last file. The tag was empty and it did not have any information as to what the file is. I checked a text final next to it with almost an exact name and it was for lexmark. Anything else I can do to check this file, please let me know.

Last edited by purplehatr; 05-30-2005 at 05:37 PM. Reason: Additional Info
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Old 05-30-2005, 07:30 PM   #11 (permalink)
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hi ..did you fix it in safe mode?
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Old 05-31-2005, 02:37 AM   #12 (permalink)
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yes, I ran hijackthis while i was in safe mode.
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Old 05-31-2005, 10:02 AM   #13 (permalink)
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That's fine. I knew some of these would require a second pass.

Download KillBox http://www.bleepingcomputer.com/file...re/KillBox.zip

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure)

Go to Start->Run and type Services.msc then hit Ok

Scroll down and find the service called: System Startup Service (SvcProc)
When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

Repeat the same procedure for this service: Task Monitor (Taskmon)


Click START…RUN…Type in regedit. Make sure just “My Computer” is showing in the left pane and click..FILE….EXPORT…and save a copy some were in case you make a mistake. Now navigate to each of the following keys and delete the file/folder/entry I highlighted in RED

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\
ZepMon\Driver
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors\ZepMon\Driver
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Print\Monitors\ZepMon\Driver


Close regedit.

Run hijackthis and fix the following...

O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Task Monitor (Taskmon) - Unknown owner - c:\windows\system\svchost.exe


Run KILL box. Paste the following locations into KILL BOX one at a time. Checkmark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot.

C:\WINDOWS\svcproc.exe
c:\windows\system\svchost.exe


Once you reboot..post another hijackthis log.
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Old 05-31-2005, 03:34 PM   #14 (permalink)
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Once again, you don't know how much I appreciate your help. Below is my latest hijackthis log.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 6:33:14 PM, on 05/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe


End of KRC HijackThis Analyzer Log.
====================================================================
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Old 05-31-2005, 05:31 PM   #15 (permalink)
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Excellent. Your log is clean. Any more issues? If not...you should be good to go. Please disable system restore and then re-enable it. This will clear the infection out of the restore folder.

Please read through the spyware prevention section on how to protect yourself from spyware/adware Here and use the recommend programs and methods to protect yourself!
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Old 06-01-2005, 06:29 AM   #16 (permalink)
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I completely made an error. I read over the previous messages where you clearly told me to make sure that Turn off System Restore was unchecked. I left it checked meaning that system restore was turned off the whole time I was running your procedures. Is this going to cause a problem at all? I would suspect that I can just uncheck the box now so that system restore is turned back on.
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Old 06-01-2005, 06:47 AM   #17 (permalink)
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No problem. Just reenable system restore and move forward.

Please let us know you read this so we can retire your thread.
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Old 06-01-2005, 07:05 AM   #18 (permalink)
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I have read this message and everything seems to be running fine. Thank you very much for all the help you have provided. This is a truely great service.
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