|
|
|
|
|||||
|
|
|
|
|
|
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| Resolved HJT Threads Resolved spyware and popup issues. |
|
|
LinkBack | Thread Tools |
05-26-2005, 08:34 PM
|
#1 (permalink) |
|
Registered User
Join Date: May 2005
Posts: 8
OS: WinXP
|
C:\WINDOWS\system32\rdriv.sys I'm stuck!
Okay, I know ya'll have helped before...I'll put my HJT log in here:
Logfile of HijackThis v1.99.1 Scan saved at 8:33:26 PM, on 5/26/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Norton AntiVirus\SAVScan.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\lanman.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\Michael Oshiro\Desktop\HijackThis.exe C:\WINDOWS\wkssvc.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mckenna.edu/ R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\Program Files\AIM Toolbar\aimhelper.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [ld] C:\documents and settings\michael oshiro\local settings\temp\ld.exe O4 - HKLM\..\Run: [lWhAJ.exe] c:\windows\system32\lWhAJ.exe O4 - HKLM\..\Run: [UgpRX] C:\windows\system32\UgpRX.exe O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\lanman.exe O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe O4 - HKLM\..\Run: [7oGEVYq8Z] C:\documents and settings\michael oshiro\local settings\temp\7oGEVYq8Z.exe O4 - HKLM\..\Run: [7] C:\windows\system32\7.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O15 - Trusted Zone: http://ny.contentmatch.net (HKLM) O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info...TunesSetup.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1106120871964 O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe I am using Norton, it's always on Live Update, and I have several spyware programs. Help me! |
|
     |
| Sponsored Links |
|
05-27-2005, 12:38 PM
|
#2 (permalink) |
|
Analyst, Security Team
|
Welcome to TSF.
I want you to upload this file (C:\WINDOWS\wkssvc.exe) to this site and submit it. Post back the analysis it returned. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/Cleanup.exe ) and install it. Don't run it yet. Reboot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: Media Access Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O4 - HKLM\..\Run: [ld] C:\documents and settings\michael oshiro\local settings\temp\ld.exe O4 - HKLM\..\Run: [lWhAJ.exe] c:\windows\system32\lWhAJ.exe O4 - HKLM\..\Run: [UgpRX] C:\windows\system32\UgpRX.exe O4 - HKLM\..\Run: [Anti-Virus Update Scheduler V1.39.12R] C:\lanman.exe O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe O4 - HKLM\..\Run: [7oGEVYq8Z] C:\documents and settings\michael oshiro\local settings\temp\7oGEVYq8Z.exe O4 - HKLM\..\Run: [7] C:\windows\system32\7.exe O15 - Trusted Zone: http://ny.contentmatch.net (HKLM) O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.inf...iTunesSetup.exe Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\lanman.exe c:\windows\system32\lWhAJ.exe C:\windows\system32\UgpRX.exe C:\Program Files\Media Access\ C:\windows\system32\7.exe Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes. Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.
__________________
Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
|
|
|
|
05-28-2005, 01:31 AM
|
#3 (permalink) |
|
Registered User
Join Date: May 2005
Posts: 8
OS: WinXP
|
Ok so I did everything you guys asked, the window is still popping up. Media access I believe that I removed at some other time, so it wasnt there. I could not find these files to delete:
c:\windows\system32\lWhAJ.exe C:\windows\system32\UgpRX.exe C:\windows\system32\7.exe This is what it said when I ran the malware scan: The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file I have a wedding most of the day on Sat I'm going to, so I'll get back to you on Sunday. Thanks so far with the help! Yosh Last edited by yoshdizzle; 05-28-2005 at 01:44 AM. Reason: left out scan |
|
|
|
|
05-29-2005, 09:48 PM
|
#5 (permalink) |
|
Registered User
Join Date: May 2005
Posts: 8
OS: WinXP
|
Thanks, here's a new HJT log:
Scan saved at 9:47:07 PM, on 5/29/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\Explorer.EXE C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\Program Files\AIM95\aim.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\Michael Oshiro\Desktop\HijackThis.exe C:\WINDOWS\wkssvc.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mckenna.edu/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\Program Files\AIM Toolbar\aimhelper.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1106120871964 O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe |
|
|
|
|
05-30-2005, 09:06 AM
|
#6 (permalink) |
|
Old Timer
Join Date: Sep 2003
Location: Northern Arizona
Posts: 7,958
OS: Vista Home Premium, SP 27
|
Greetings, and welcome to TSF! This is a sneaky one.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). =============== Download, unzip to your desktop CWShredder and run it, then: 1. Click "Check For Update" (If an update isn't available, skip to step #4.) 2. Click "Click here to Download the upate". 3. When the new version has been downloaded, click "Save". 4. Click "Fix ->" =============== Next, Open a command prompt by: 1. Clicking "Start", then "Run...". 2. Enter "cmd" (without the quotes). 3. Enter "services.msc" (without the quotes). - Now, locate and 'stop' the following services, if present: Workstation Service Library (Microsoft Locator Service) owner ... (C:\WINDOWS\wkssvc.exe) Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services. =============== Run HiJackThis then: 1. Click "Config..." 2. Click "Misc Tools" 3. Click "Open Process manager" - Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following: C:\WINDOWS\wkssvc.exe Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain. =============== Run HiJackThis and click "Scan", then check(tick) the following, if present: O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe Now, with all windows closed except HiJackThis, click "Fix checked". =============== Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders: files... C:\WINDOWS\wkssvc.exe - Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode". =============== Post back a new log, and let us know how everything goes. |
|
|
|
|
05-30-2005, 12:36 PM
|
#7 (permalink) |
|
Registered User
Join Date: May 2005
Posts: 8
OS: WinXP
|
Ok, it is still showing up, and I did everything that you asked. Here's the new HJT log:
Scan saved at 12:33:25 PM, on 5/30/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\InterMute\SpySubtract\SpySub.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\Michael Oshiro\Desktop\HijackThis.exe C:\WINDOWS\wkssvc.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mckenna.edu/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\Program Files\AIM Toolbar\aimhelper.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1106120871964 O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks again. |
|
|
|
|
05-30-2005, 04:23 PM
|
#8 (permalink) |
|
Old Timer
Join Date: Sep 2003
Location: Northern Arizona
Posts: 7,958
OS: Vista Home Premium, SP 27
|
We'll need to look a little deeper.
Let's use a program to scan for any trojans that may exist. Download TDS-3 http://tds.diamondcs.com.au/index.php?page=download. Learn how to use it at http://tds.diamondcs.com.au/index.php?page=easytouse. Make sure to update it after you installed it. You can get the manual updates at http://tds.diamondcs.com.au/index.php?page=update. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to 'System Testing' on the menu and choose 'Full System Scan'. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies. If you have problems copying the text, look (or search) for a file named scandump.txt and see if that has the alarms - post that here. |
|
|
|
|
05-30-2005, 09:03 PM
|
#9 (permalink) |
|
Registered User
Join Date: May 2005
Posts: 8
OS: WinXP
|
These were the only ones that popped up:
Scan Control Dumped @ 20:46:00 30-05-05 Positive identification (DLL): Adware.MiniBug (dll) File: c:\program files\aws\weatherbug\minibugtransporter.dll Positive identification <Adv>: Possible WebDownloader File: c:\windows\userint32.exe Let me know if there's more info that you need. Thanks again. |
|
|
|
|
05-30-2005, 11:30 PM
|
#10 (permalink) |
|
Registered User
Join Date: May 2005
Posts: 8
OS: WinXP
|
Here's the log that I forgot to include:
21:01:03 [Init] Trojan Defence Suite v3.2.0 (UNLICENSED) 21:01:03 [Init] Started 30-05-05 21:01:03 Pacific Standard Time (UTC: 8), Internet Time @1209.06 21:01:03 [Init] Loading TDS-3 Systems ... 21:01:03 [Init] Token successfully adjusted. 21:01:03 [Init] • TDS Privileges : OK. Adjusted TDS-3 token privileges to maximum 21:01:05 [Init] • Plugins : OK. Loaded 13 21:01:05 [Init] • Exec Protection : Not Installed 21:01:05 [Init] WARNING: Your Radius.TD3 database needs to be updated! 21:01:05 [Init] Please download the latest from http://tds.diamondcs.com.au/radius.td3 21:01:05 [Init] Licensed users can use the Update facility from the TDS menu 21:01:05 [Init] Loading Radius Advanced Scanning Systems ... <R3 Engine, DCS Labs> 21:02:39 [Init] • Radius Advanced Specialist Extensions on standby for 13 trojan families 21:02:40 [Init] • Systems Initialised [39471 references - 16560 primaries/10873 traces/12038 variants/other] 21:02:40 [Init] Radius Systems loaded. <Databases updated 14-10-2004> 21:02:40 [Init] TDS-3 Ready. <Michael oshiro@134.173.164.22, 127.0.0.1 - United States> 21:02:41 [Tip Of The Day] Most tips of the day are very useful - this one isn't. 21:02:42 [TDS] Good evening Michael oshiro. 21:03:23 [Mutex Memory Scan] Started... 21:03:25 [Mutex Memory Scan] Finished (no trojan mutexes found). 21:03:25 [TDS-3] This is an EVALUATION demo of TDS-3. Please see the help file for help on registering. 21:15:34 [CRC32] Started - verifying 29 files ... 21:15:36 [CRC32] File doesn't exist: C:\autoexec.bat 21:17:06 [CRC32] Test finished. 21:29:20 [Memory Scan] Memory scan started, please wait a moment ... 21:29:25 [Memory Scan] Memory scan complete. 21:29:25 [Mutex Memory Scan] Started... 21:29:28 [Mutex Memory Scan] Finished (no trojan mutexes found). 21:29:28 [Trace Scan] Started... 21:30:25 [Trace Scan] Finished. 21:30:25 [ServiceScan] Scanning for services and drivers ... 21:30:48 [ServiceScan] Scanned 301 services and drivers. 21:30:48 [File Scan] Scanning in A:\ ... 21:30:50 [File Scan] Scanned 0 files: 0 alarms in 1.132813 seconds (Avg 1. files/sec) 21:30:50 [File Scan] Scanning in C:\ ... 23:09:33 [File Scan] Scanned 25042 files: 0 alarms in 5923.242 seconds (Avg 5.23 files/sec) 23:09:34 [File Scan] Scanning in D:\ ... 23:09:34 [File Scan] Scanned 0 files: 0 alarms in 0.03125 seconds (Avg 1. files/sec) 23:09:34 [File Scan] Scanning in E:\ ... 23:09:34 [File Scan] Scanned 0 files: 0 alarms in 0 seconds (Avg -1.#IND files/sec) 23:09:34 [Scan] Finished. |
|
|
|
|
05-31-2005, 06:11 PM
|
#11 (permalink) |
|
Manager Emeritus - Security Center, Expert Analyst, Moderator - Security Team; Rangemaster, TSF Academy & Supporter
Join Date: Sep 2004
Location: Carmichaels, PA-USA
Posts: 6,965
OS: Windows XP-Pro SP2
  |
Ok..lets try this again....
If you have a highspeed connection please Run an online virus scan from TrendMicro Please select the “autoclean” option when prompted to do so. Download KillBox http://www.bleepingcomputer.com/file...re/KillBox.zip Run the cleanup utility and reboot/logoff when prompted. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure) C:\WINDOWS\wkssvc.exe Go to Start->Run and type Services.msc then hit Ok Scroll down and find the service called: Workstation Service Library (Microsoft Locator Service) When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close the window. Now Click Start>Run, type cmd into the Open editbox and click the Ok button. Copy/paste the line below into the Command Prompt window and press the Enter key: sc delete Microsoft Locator Service Close the Command Prompt window Run hijackthis and fix the following... O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe Run KILL box. Paste the following locations into KILL BOX one at a time. Checkmark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. C:\WINDOWS\wkssvc.exe c:\windows\userint32.exe Once done reboot into Normal Mode and post a new HijackThis log file to confirm what was removed and if it's clean or not.
__________________
We Are The BORG Spyware KILLER and Adware Destroyer!
   Spyware/Adware Removal Tools Hijackthis Ad-aware SE Spybot Search&Destroy SpywareBlaster CWShredder |
|
|
|
|
05-31-2005, 08:45 PM
|
#12 (permalink) |
|
Registered User
Join Date: May 2005
Posts: 8
OS: WinXP
|
Well, I hope that everything is fine now. I finally didn't get the virus notification (yay!) but here is the HJT log file for you to review:
Logfile of HijackThis v1.99.1 Scan saved at 8:41:58 PM, on 5/31/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\InterMute\SpySubtract\SpySub.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\System32\wbem\wmiapsrv.exe C:\Documents and Settings\Michael Oshiro\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mckenna.edu/ O1 - Hosts: 64.91.255.87 www.dcsresearch.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\Program Files\AIM Toolbar\aimhelper.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM95\\DeadAIM.ocm",ExportedCheckODLs O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1106120871964 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thank you so much for your help. This was annoying the crap out of me. Let me know if there is anything I still need to do and if there is something I should do in the future to prevent this. Thank you so much again. Yosh 
|
|
|
|
|
06-01-2005, 12:39 AM
|
#13 (permalink) |
|
Manager Emeritus - Security Center, Expert Analyst, Moderator - Security Team; Rangemaster, TSF Academy & Supporter
Join Date: Sep 2004
Location: Carmichaels, PA-USA
Posts: 6,965
OS: Windows XP-Pro SP2
|
Your log is clean. Any more issues? If not you should be set. Please disable system restore and then re-enable it. This will clear the infection out of the restore folders.
Please read through the spyware prevention section on how to protect yourself from spyware/adware Here and use the recommend programs and methods to protect yourself!
__________________
We Are The BORG Spyware KILLER and Adware Destroyer!
Spyware/Adware Removal Tools Hijackthis Ad-aware SE Spybot Search&Destroy SpywareBlaster CWShredder |
|
|
|
| Thread Tools | |
|
|
