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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 04-11-2005, 09:28 PM   #1 (permalink)
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OS: Windows XP


HJT Log.. help please

Can someone please review this post. I need help. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 1:27:16 PM, on 12/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\wintasx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\D-Link\DSL-200\dslstat.exe
C:\Program Files\D-Link\DSL-200\dslagent.exe
C:\WINDOWS\System32\spool.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\TrayIcon.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\System32\scrtkfg.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\DucKz.DUCKY\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 220.245.79.98
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\D-Link\DSL-200\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\D-Link\DSL-200\dslagent.exe
O4 - HKLM\..\Run: [Spool Loader] spool.exe
O4 - HKLM\..\Run: [Win32 NDIS ] wintasx.exe
O4 - HKLM\..\Run: [DisplayTrayIcon] C:\WINDOWS\System32\TrayIcon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [System CSRSS Patch] scrtkfg.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\RunServices: [Spool Loader] spool.exe
O4 - HKLM\..\RunServices: [Win32 NDIS ] wintasx.exe
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKLM\..\RunOnce: [Win32 NDIS ] wintasx.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Win32 NDIS ] wintasx.exe
O4 - HKCU\..\Run: [Spool Loader] spool.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\RunOnce: [Win32 NDIS ] wintasx.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1113131804591
O17 - HKLM\System\CCS\Services\Tcpip\..\{5DCA40B3-843A-467E-9595-6D79204BECA1}: NameServer = 203.12.160.35 203.12.160.36
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Last edited by DucKz; 04-11-2005 at 09:57 PM.
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Old 04-12-2005, 10:52 AM   #2 (permalink)
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Hello and welcome to TSF

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when a reply has been made.

Please be patient with me during this time.
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Old 04-13-2005, 01:09 PM   #3 (permalink)
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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

You are running Hijack This from a temporary directory. It needs to be in a permanent folder. Please go into Windows Explorer, click on C:\ then click on File > New > Folder and call it HJT , or another name of your choice. The program creates backup files that we may need to use later. If the program is in a Temporary folder, files may be deleted by you or automatically if your system is set to empty temp files.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro http://uk.trendmicro-europe.com/ente...all_launch.php. Just follow the instructions on the site to run the online scan. If any viruses/trojans are detected, try to delete or clean them in that site. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.

Download CWShredder and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

Please download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go here to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\System32\wintasx.exe
C:\WINDOWS\System32\spool.exe
C:\WINDOWS\System32\scrtkfg.exe


Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = 220.245.79.98
O4 - HKLM\..\Run: [Spool Loader] spool.exe
O4 - HKLM\..\Run: [Win32 NDIS ] wintasx.exe
O4 - HKLM\..\Run: [System CSRSS Patch] scrtkfg.exe
O4 - HKLM\..\RunServices: [Spool Loader] spool.exe
O4 - HKLM\..\RunServices: [Win32 NDIS ] wintasx.exe
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKLM\..\RunOnce: [Win32 NDIS ] wintasx.exe
O4 - HKCU\..\Run: [Win32 NDIS ] wintasx.exe
O4 - HKCU\..\Run: [Spool Loader] spool.exe
O4 - HKCU\..\RunOnce: [Win32 NDIS ] wintasx.exe
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe



Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.


Click start>>>>>>run and type in services.msc. Then locate hardware clock on the right. Double click it and stop the service.

C:\WINDOWS\System32\scrtkfg.exe
C:\WINDOWS\System32\hwclock.exe
C:\WINDOWS\System32\wintasx.exe
C:\WINDOWS\System32\spool.exe **Do not delete spoolsv.exe. It is legit**


Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.
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Old 04-15-2005, 04:53 AM   #4 (permalink)
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OS: Windows XP


Log

Result.txt



====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 8:50:26 PM, on 15/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\TrayIcon.exe
C:\WINDOWS\System32\msnsngr.exe
C:\WINDOWS\System32\msnupdateit.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\System32\msnupdateit.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\WINDOWS\System32\srvmngt.exe
C:\Documents and Settings\DucKz\My Documents\HJT\HijackThis.exe

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe srvmngt.exe
O4 - HKLM\..\Run: [DisplayTrayIcon] C:\WINDOWS\System32\TrayIcon.exe
O4 - HKLM\..\Run: [Systemboot] msnsngr.exe
O4 - HKLM\..\Run: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\RunServices: [Systemboot] msnsngr.exe
O4 - HKLM\..\RunServices: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKCU\..\Run: [Systemboot] msnsngr.exe
O4 - HKCU\..\Run: [Firewall Updater] msnupdateit.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe


End of KRC HijackThis Analyzer Log.
====================================================================

HIJACKTHIS.txt


Logfile of HijackThis v1.99.1
Scan saved at 8:50:26 PM, on 15/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\TrayIcon.exe
C:\Program Files\D-Link\DSL-200\dslstat.exe
C:\Program Files\D-Link\DSL-200\dslagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\msnsngr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\msnupdateit.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\msnupdateit.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\srvmngt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\DucKz\My Documents\HJT\HijackThis.exe

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe srvmngt.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DisplayTrayIcon] C:\WINDOWS\System32\TrayIcon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\D-Link\DSL-200\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\D-Link\DSL-200\dslagent.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Systemboot] msnsngr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\RunServices: [Systemboot] msnsngr.exe
O4 - HKLM\..\RunServices: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Systemboot] msnsngr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Firewall Updater] msnupdateit.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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Old 04-15-2005, 02:17 PM   #5 (permalink)
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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.



Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\System32\msnsngr.exe
C:\WINDOWS\System32\msnupdateit.exe
C:\WINDOWS\System32\msnupdateit.exe
C:\WINDOWS\System32\srvmngt.exe


Click START>>>RUN>>>>>type in SERVICES.MSC and click OK.
Find HARDWARE CLOCK (if it exists) and double click it. Click on the down arrow next to STARTUP TYPE and choose DISABLED. Click OK and close out of the services window.


Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe srvmngt.exe
O4 - HKLM\..\Run: [Systemboot] msnsngr.exe
O4 - HKLM\..\Run: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\RunServices: [Systemboot] msnsngr.exe
O4 - HKLM\..\RunServices: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKCU\..\Run: [Systemboot] msnsngr.exe
O4 - HKCU\..\Run: [Firewall Updater] msnupdateit.exe
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe





Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\System32\msnsngr.exe
C:\WINDOWS\System32\msnupdateit.exe
C:\WINDOWS\System32\srvmngt.exe
C:\WINDOWS\System32\scrtkfg.exe
C:\WINDOWS\System32\hwclock.exe

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. Do not post the original HijackThis log unless we ask for it.
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Old 04-16-2005, 08:46 AM   #6 (permalink)
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OS: Windows XP


====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 12:44:24 AM, on 17/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\TrayIcon.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Documents and Settings\DucKz\My Documents\HJT\HijackThis.exe

O4 - HKLM\..\Run: [DisplayTrayIcon] C:\WINDOWS\System32\TrayIcon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409


End of KRC HijackThis Analyzer Log.
====================================================================
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Old 04-16-2005, 07:42 PM   #7 (permalink)
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Your log is clean.
To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided.
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Old 04-16-2005, 08:17 PM   #8 (permalink)
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I also have a problem with my internet sometimes. My Internet Explorer won't respond to the connection. >_>
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Old 04-16-2005, 09:38 PM   #9 (permalink)
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The one thing you need to do is make your computer more secure from malware. Update your Windows and IE Browser security to SP1a or SP2.This will help prevent malware.You really need to get up to date with your security by getting at least SP1a.You are just wide open to malware that is designed to attack 'raw' XP systems which exploits all available security 'holes' .Untill this is done you will continue to get infected.

http://www.microsoft.com/windowsxp/sp2/default.mspx
http://www.microsoft.com/windowsxp/d...1/default.mspx
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Old 04-16-2005, 11:29 PM   #10 (permalink)
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May I ask how many GB does SP2 take up in your hard drive? >_> And this msnupdateit.exe keeps popping up. It's about Firewall Updater or something.
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Old 04-17-2005, 01:24 AM   #11 (permalink)
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SP2 is about 130mb but you need about 1GB during the install process as it keeps a backup incase you want to uninstall it. .You can order a free disc from Microsoft.

http://www.microsoft.com/windowsxp/d...s/default.mspx


msnupdateit.exe is not a fiewall,its a trojan and needs to be deleted and should be found in C:\Windows\System32\ folder .
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Last edited by Pancake; 04-17-2005 at 01:38 AM.
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Old 04-18-2005, 04:01 AM   #12 (permalink)
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It's weird. msnupdateit.exe is not found in C:\Windows\system32.
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Old 04-18-2005, 05:51 AM   #13 (permalink)
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Do a file search for it and delete all instances of it.
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Old 04-18-2005, 08:34 AM   #14 (permalink)
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I've done a whole file search. I deleted it keeps coming back...
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Old 04-18-2005, 08:49 AM   #15 (permalink)
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Download StartDreck
Unzip to its own folder and start the program:
Press 'Config'
Press 'Unmark All'

Check the following boxes only:
Registry -> Run Keys
System/drivers> Running processes
Press 'Ok'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread.
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Old 04-18-2005, 05:52 PM   #16 (permalink)
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StartDreck (build 2.1.7 public stable) - 2005-04-19 @ 09:51:39 (GMT +10:00)
Platform: Windows XP (Win NT 5.1.2600 )
Internet Explorer: 6.0.2800.1106
Logged in as DucKz at DUCKY

舞egistry
舞un Keys
翟urrent User
舞un
*CTFMON.EXE=C:\WINDOWS\System32\ctfmon.exe
*NvMediaCenter=RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
*MsnMsgr="C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
*Firewall Updater=msnupdateit.exe
*MSMSGS="C:\Program Files\Messenger\msmsgs.exe" /background
舞unOnce
聞efault User
舞un
*CTFMON.EXE=C:\WINDOWS\System32\CTFMON.EXE
*Systemboot=msnsngr.exe
*Firewall Updater=msnupdateit.exe
*AVG7_Run=C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
舞unOnce
腿ocal Machine
舞un
*SoundMan=SOUNDMAN.EXE
*NvCplDaemon=RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
*DSLSTATEXE=C:\Program Files\D-Link\DSL-200\dslstat.exe icon
*DSLAGENTEXE=C:\Program Files\D-Link\DSL-200\dslagent.exe
*iTunesHelper=C:\Program Files\iTunes\iTunesHelper.exe
*QuickTime Task="C:\Program Files\QuickTime\qttask.exe" -atboottime
*gcasServ="C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
*AVG7_CC=C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
*AVG7_EMC=C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
*SunJavaUpdateSched=C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
*Firewall Updater=msnupdateit.exe
*SYSTRAY=C:\UNMT.EXE
*System CSRSS Patch=scrtkfg.exe
*NeroCheck=C:\WINDOWS\System32\NeroCheck.exe
舞unOnce
舞unServices
*Firewall Updater=msnupdateit.exe
*System CSRSS Patch=scrtkfg.exe
舞unServicesOnce
舞unOnceEx
舞unServicesOnceEx
肇iles
艋ystem/Drivers
舞unning Processes
+0=<idle>
+4=<system>
+384=\SystemRoot\System32\smss.exe
+440=\??\C:\WINDOWS\system32\csrss.exe
+464=\??\C:\WINDOWS\system32\winlogon.exe
+508=C:\WINDOWS\system32\services.exe
+520=C:\WINDOWS\system32\lsass.exe
+692=C:\WINDOWS\system32\svchost.exe
+716=C:\WINDOWS\System32\svchost.exe
+800=C:\WINDOWS\System32\svchost.exe
+836=C:\WINDOWS\System32\svchost.exe
+1056=C:\WINDOWS\Explorer.EXE
+1064=C:\WINDOWS\system32\spoolsv.exe
+1264=C:\WINDOWS\System32\nvsvc32.exe
+1324=C:\WINDOWS\System32\wdfmgr.exe
+1568=C:\WINDOWS\SOUNDMAN.EXE
+1588=C:\Program Files\D-Link\DSL-200\dslstat.exe
+1596=C:\Program Files\D-Link\DSL-200\dslagent.exe
+1608=C:\Program Files\iTunes\iTunesHelper.exe
+1616=C:\Program Files\QuickTime\qttask.exe
+1636=C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
+1644=C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
+1652=C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
+1688=C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
+1740=C:\WINDOWS\System32\ctfmon.exe
+1748=C:\WINDOWS\System32\RUNDLL32.EXE
+1756=C:\Program Files\MSN Messenger\MsnMsgr.Exe
+1788=C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
+1828=C:\Program Files\iPod\bin\iPodService.exe
+256=C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
+1024=C:\WINDOWS\System32\wuauclt.exe
+432=C:\WINDOWS\System32\wuauclt.exe
+1556=C:\Program Files\mIRC\mirc.exe
+2324=C:\WINDOWS\System32\taskmgr.exe
+3912=C:\Program Files\Internet Explorer\iexplore.exe
+1700=C:\Documents and Settings\DucKz\My Documents\StartDreck\StartDreck.exe
翠pplication specific
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Old 04-18-2005, 07:26 PM   #17 (permalink)
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Posts: 14,331
OS: Windows 98 & Windows XP Home/Pro

My System

Run StartDreck with the same options checked like before. Click on each of the following and hit the Delete button in the program:

*Firewall Updater=msnupdateit.exe
*Systemboot=msnsngr.exe
*Firewall Updater=msnupdateit.exe
*Firewall Updater=msnupdateit.exe
*SYSTRAY=C:\UNMT.EXE
*System CSRSS Patch=scrtkfg.exe
*Firewall Updater=msnupdateit.exe
*System CSRSS Patch=scrtkfg.exe

Delete these files if found:

msnsngr.exe
C:\UNMT.EXE
msnupdateit.exe
scrtkfg.exe

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Restart and post a new HijackThis log and also the following log:

Download this virus checker and tool from eScan
Mwav.exe (Use Link 3)

1. Save it to a folder.
2. Reboot into safe mode
3. Double click the Mwav.exe file.(This is a stand alone tool and NOT just a virus checker......so it won't install anything)
4.Select all local drives, scan all files, press SCAN and when it is completed, anything found will be displayed in the lower pane.
5. In the Virus Log Information Pane......
Left click and Highlight all the info in the Lower pane--- Use "CTRL C" on your Keyboard to copy all found in the lower pane and save it to a notepad file

*Note* If prompted that a Virus was found and you need to purchase the product to remove the malware, just close out the prompt and let it
continue scanning.

We are not going to use this to remove anything..but to ID the bad guys.

Once you copy that to a notepad file...highlight the text and copy it here
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Old 04-19-2005, 04:46 AM   #18 (permalink)
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OS: Windows XP


Logfile of HijackThis v1.99.1
Scan saved at 8:44:34 PM, on 19/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\D-Link\DSL-200\dslstat.exe
C:\Program Files\D-Link\DSL-200\dslagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\msnupdateit.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\DucKz\My Documents\HJT\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\D-Link\DSL-200\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\D-Link\DSL-200\dslagent.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\RunServices: [Firewall Updater] msnupdateit.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Firewall Updater] msnupdateit.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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Old 04-19-2005, 05:10 AM   #19 (permalink)
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Posts: 45
OS: Windows XP


File C:\WINDOWS\system32\msnupdateit.exe infected by "Backdoor.Win32.SdBot.gen" Virus. Action Taken: No Action Taken.
File System Found infected by "Alexa Spyware/Adware" Virus. Action Taken: No Action Taken.
File System Found infected by "ameopt Spyware/Adware" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\dl-614.exe infected by "Trojan-Downloader.Win32.Small.apv" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\System32\msnsngr.exe infected by "Backdoor.Win32.SdBot.gen" Virus. Action Taken: No Action Taken.
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Old 04-19-2005, 11:26 AM   #20 (permalink)
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Location: New York
Posts: 14,331
OS: Windows 98 & Windows XP Home/Pro

My System

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\System32\msnupdateit.exe

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [Firewall Updater] msnupdateit.exe
O4 - HKLM\..\RunServices: [Firewall Updater] msnupdateit.exe
O4 - HKCU\..\Run: [Firewall Updater] msnupdateit.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\System32\msnupdateit.exe
C:\WINDOWS\dl-614.exe
C:\WINDOWS\System32\msnsngr.exe

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.
__________________
Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it.

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