Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 


Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help > Resolved HJT Threads
Reload this Page HijackThis Log to be evaluated.
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Resolved HJT Threads Resolved spyware and popup issues.

 
 
LinkBack Thread Tools
Old 03-18-2005, 08:07 AM   #1 (permalink)
Registered User
 
Join Date: Mar 2005
Posts: 9
OS: XP


HijackThis Log to be evaluated.
I followed the procedure "What to do before you post a log..." regarding installing and running Ad-aware, I removed all the items it reported. I also ran McAfee virus scanner on my entire hard drive and it reported nothing. I then ran HijackThis and the attached log is a result of doing a scan. I ran McAfee because that is what I have purchased and installed (the full suite including the firewall protection).

My intent here is to make sure my laptop is clean. I know running Ad-aware alone removed some advertising junk as a minimum. This laptop is used and I just acquired it, and I am trying to make sure it is in a good state. So please take a look at the log and let me know there are any issues with it. I will also take any other advice you have to offer.

----------------- HijackThis Log -----------------
Logfile of HijackThis v1.98.2
Scan saved at 9:56:03 AM, on 3/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\MDTVPN\Client\cvpnd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM\lptask.exe
C:\WINDOWS\System32\hpnra.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\BacsTray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O1 - Hosts: 127.0.0.0 localhost
O1 - Hosts: 127.0.0.2 auditmypc.com
O1 - Hosts: 127.0.0.3 boards.cexx.org
O1 - Hosts: 127.0.0.4 bulletproofsoft.net
O1 - Hosts: 127.0.0.5 camtech2000.net
O1 - Hosts: 127.0.0.6 cexx.org
O1 - Hosts: 127.0.0.7 computercops.us
O1 - Hosts: 127.0.0.8 ct7support.com
O1 - Hosts: 127.0.0.9 doxdesk.com
O1 - Hosts: 127.0.0.20 kellys-korner-xp.com
O1 - Hosts: 127.0.0.21 kephyr.com
O1 - Hosts: 127.0.0.24 lurkhere.com
O1 - Hosts: 127.0.0.25 majorgeeks.com
O1 - Hosts: 127.0.0.26 merijn.org
O1 - Hosts: 127.0.0.27 mjc1.com
O1 - Hosts: 127.0.0.28 moosoft.com
O1 - Hosts: 127.0.0.29 mvps.org
O1 - Hosts: 127.0.0.30 net-integration.net
O1 - Hosts: 127.0.0.31 noadware.net
O1 - Hosts: 127.0.0.32 no-spybot.com
O1 - Hosts: 127.0.0.33 onlinepcfix.com
O1 - Hosts: 127.0.0.34 pchell.com
O1 - Hosts: 127.0.0.35 pestpatrol.com
O1 - Hosts: 127.0.0.36 safer-networking.org
O1 - Hosts: 127.0.0.37 secure.spykiller.com
O1 - Hosts: 127.0.0.38 secureie.com
O1 - Hosts: 127.0.0.39 security.kolla.de
O1 - Hosts: 127.0.0.40 spybot.info
O1 - Hosts: 127.0.0.41 spychecker.com
O1 - Hosts: 127.0.0.42 spychecker.com
O1 - Hosts: 127.0.0.43 spycop.com
O1 - Hosts: 127.0.0.44 spyguard.com
O1 - Hosts: 127.0.0.45 spykiller.com
O1 - Hosts: 127.0.0.46 spyware.co.uk
O1 - Hosts: 127.0.0.47 spyware-cop.com
O1 - Hosts: 127.0.0.48 spywareinfo.com
O1 - Hosts: 127.0.0.49 spywarenuker.com
O1 - Hosts: 127.0.0.50 spywareremove.com
O1 - Hosts: 127.0.0.51 spywareremove.com
O1 - Hosts: 127.0.0.52 stopzillapro.com
O1 - Hosts: 127.0.0.53 sunbelt-software.com
O1 - Hosts: 127.0.0.54 thiefware.com
O1 - Hosts: 127.0.0.55 tomcoyote.org
O1 - Hosts: 127.0.0.56 unwantedlinks.com
O1 - Hosts: 127.0.0.57 webattack.com
O1 - Hosts: 127.0.0.58 wilders.org
O1 - Hosts: 127.0.0.59 www.auditmypc.com
O1 - Hosts: 127.0.0.60 www.bulletproofsoft.net
O1 - Hosts: 127.0.0.61 www.cexx.org
O1 - Hosts: 127.0.0.62 www.computercops.us
O1 - Hosts: 127.0.0.63 www.ct7support.com
O1 - Hosts: 127.0.0.64 www.doxdesk.com
O1 - Hosts: 127.0.0.65 www.eblocs.com
O1 - Hosts: 127.0.0.66 www.enigmasoftwaregroup.com
O1 - Hosts: 127.0.0.67 www.free-spyware-scan.com
O1 - Hosts: 127.0.0.68 www.free-web-browsers.com
O1 - Hosts: 127.0.0.69 www.grc.com
O1 - Hosts: 127.0.0.70 www.grisoft.com
O1 - Hosts: 127.0.0.71 www.hackfaq.org
O1 - Hosts: 127.0.0.72 www.hazeleger.net
O1 - Hosts: 127.0.0.73 www.javacoolsoftware.com
O1 - Hosts: 127.0.0.74 www.kellys-korner-xp.com
O1 - Hosts: 127.0.0.75 www.kephyr.com
O1 - Hosts: 127.0.0.78 www.lurkhere.com
O1 - Hosts: 127.0.0.79 www.majorgeeks.com
O1 - Hosts: 127.0.0.80 www.merijn.org
O1 - Hosts: 127.0.0.81 www.mjc1.com
O1 - Hosts: 127.0.0.82 www.moosoft.com
O1 - Hosts: 127.0.0.83 www.mvps.org
O1 - Hosts: 127.0.0.84 www.net-integration.net
O1 - Hosts: 127.0.0.85 www.noadware.net
O1 - Hosts: 127.0.0.86 www.no-spybot.com
O1 - Hosts: 127.0.0.87 www.onlinepcfix.com
O1 - Hosts: 127.0.0.88 www.pchell.com
O1 - Hosts: 127.0.0.89 www.pestpatrol.com
O1 - Hosts: 127.0.0.90 www.safer-networking.org
O1 - Hosts: 127.0.0.91 www.secureie.com
O1 - Hosts: 127.0.0.92 www.security.kolla.de
O1 - Hosts: 127.0.0.93 www.spybot.info
O1 - Hosts: 127.0.0.94 www.spychecker.com
O1 - Hosts: 127.0.0.95 www.spychecker.com
O1 - Hosts: 127.0.0.96 www.spycop.com
O1 - Hosts: 127.0.0.97 www.spyguard.com
O1 - Hosts: 127.0.0.98 www.spykiller.com
O1 - Hosts: 127.0.0.99 www.spyware.co.uk
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: PowerSearch - {4E7BD74F-2B8D-469E-D4FF-ED78A787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrstraf.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-D4FF-ED78A787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrstraf.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [LPtask] C:\WINDOWS\SYSTEM\lptask.exe
O4 - HKLM\..\Run: [HP Network Registry Agent] C:\WINDOWS\System32\hpnra.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [SAUpdate] "C:\Program Files\Comcast\BBClient\Programs\SAUpdate.exe"
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Enh Win Updt] C:\WINDOWS\enhupdt.exe
O4 - HKLM\..\Run: [IMAQBoot] C:\Program Files\National Instruments\NI-IMAQ\bin\ImaqBoot.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSTRAF\Cache\SelectedContextSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {018E536F-271C-465C-9CD9-8564164168AD} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {A9450D66-4FE4-4034-A730-67A007145154} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {EE70698A-3ECC-4A48-A61C-AC5B66FD3CA2} - http://www.comcast.net (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted Zone: *.musicmatch.com
O16 - DPF: Mah Jong Garden by pogo - http://mahjong2.pogo.com/applet-5.9....-ob-assets.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KX-HCM10 Control) - http://woofdah.viewnetcam.com/kxhcm10.ocx
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/30af6255...p/RdxIE601.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/bingame/rmcb/default/RumbleCube.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...81/mcfscan.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
Last edited by Family_Man; 03-18-2005 at 08:14 AM.
Family_Man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Sponsored Links
Old 03-18-2005, 08:58 AM   #2 (permalink)
Analyst, Security Team
 
greyknight17's Avatar
 
Join Date: Jul 2004
Location: New York
Posts: 14,327
OS: Windows 98 & Windows XP Home/Pro

My System

Welcome to TSF.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

PowerSearch
Viewpoint

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O1 - Hosts: 127.0.0.0 localhost
O1 - Hosts: 127.0.0.2 auditmypc.com
O1 - Hosts: 127.0.0.3 boards.cexx.org
O1 - Hosts: 127.0.0.4 bulletproofsoft.net
O1 - Hosts: 127.0.0.5 camtech2000.net
O1 - Hosts: 127.0.0.6 cexx.org
O1 - Hosts: 127.0.0.7 computercops.us
O1 - Hosts: 127.0.0.8 ct7support.com
O1 - Hosts: 127.0.0.9 doxdesk.com
O1 - Hosts: 127.0.0.20 kellys-korner-xp.com
O1 - Hosts: 127.0.0.21 kephyr.com
O1 - Hosts: 127.0.0.24 lurkhere.com
O1 - Hosts: 127.0.0.25 majorgeeks.com
O1 - Hosts: 127.0.0.26 merijn.org
O1 - Hosts: 127.0.0.27 mjc1.com
O1 - Hosts: 127.0.0.28 moosoft.com
O1 - Hosts: 127.0.0.29 mvps.org
O1 - Hosts: 127.0.0.30 net-integration.net
O1 - Hosts: 127.0.0.31 noadware.net
O1 - Hosts: 127.0.0.32 no-spybot.com
O1 - Hosts: 127.0.0.33 onlinepcfix.com
O1 - Hosts: 127.0.0.34 pchell.com
O1 - Hosts: 127.0.0.35 pestpatrol.com
O1 - Hosts: 127.0.0.36 safer-networking.org
O1 - Hosts: 127.0.0.37 secure.spykiller.com
O1 - Hosts: 127.0.0.38 secureie.com
O1 - Hosts: 127.0.0.39 security.kolla.de
O1 - Hosts: 127.0.0.40 spybot.info
O1 - Hosts: 127.0.0.41 spychecker.com
O1 - Hosts: 127.0.0.42 spychecker.com
O1 - Hosts: 127.0.0.43 spycop.com
O1 - Hosts: 127.0.0.44 spyguard.com
O1 - Hosts: 127.0.0.45 spykiller.com
O1 - Hosts: 127.0.0.46 spyware.co.uk
O1 - Hosts: 127.0.0.47 spyware-cop.com
O1 - Hosts: 127.0.0.48 spywareinfo.com
O1 - Hosts: 127.0.0.49 spywarenuker.com
O1 - Hosts: 127.0.0.50 spywareremove.com
O1 - Hosts: 127.0.0.51 spywareremove.com
O1 - Hosts: 127.0.0.52 stopzillapro.com
O1 - Hosts: 127.0.0.53 sunbelt-software.com
O1 - Hosts: 127.0.0.54 thiefware.com
O1 - Hosts: 127.0.0.55 tomcoyote.org
O1 - Hosts: 127.0.0.56 unwantedlinks.com
O1 - Hosts: 127.0.0.57 webattack.com
O1 - Hosts: 127.0.0.58 wilders.org
O1 - Hosts: 127.0.0.59 www.auditmypc.com
O1 - Hosts: 127.0.0.60 www.bulletproofsoft.net
O1 - Hosts: 127.0.0.61 www.cexx.org
O1 - Hosts: 127.0.0.62 www.computercops.us
O1 - Hosts: 127.0.0.63 www.ct7support.com
O1 - Hosts: 127.0.0.64 www.doxdesk.com
O1 - Hosts: 127.0.0.65 www.eblocs.com
O1 - Hosts: 127.0.0.66 www.enigmasoftwaregroup.com
O1 - Hosts: 127.0.0.67 www.free-spyware-scan.com
O1 - Hosts: 127.0.0.68 www.free-web-browsers.com
O1 - Hosts: 127.0.0.69 www.grc.com
O1 - Hosts: 127.0.0.70 www.grisoft.com
O1 - Hosts: 127.0.0.71 www.hackfaq.org
O1 - Hosts: 127.0.0.72 www.hazeleger.net
O1 - Hosts: 127.0.0.73 www.javacoolsoftware.com
O1 - Hosts: 127.0.0.74 www.kellys-korner-xp.com
O1 - Hosts: 127.0.0.75 www.kephyr.com
O1 - Hosts: 127.0.0.78 www.lurkhere.com
O1 - Hosts: 127.0.0.79 www.majorgeeks.com
O1 - Hosts: 127.0.0.80 www.merijn.org
O1 - Hosts: 127.0.0.81 www.mjc1.com
O1 - Hosts: 127.0.0.82 www.moosoft.com
O1 - Hosts: 127.0.0.83 www.mvps.org
O1 - Hosts: 127.0.0.84 www.net-integration.net
O1 - Hosts: 127.0.0.85 www.noadware.net
O1 - Hosts: 127.0.0.86 www.no-spybot.com
O1 - Hosts: 127.0.0.87 www.onlinepcfix.com
O1 - Hosts: 127.0.0.88 www.pchell.com
O1 - Hosts: 127.0.0.89 www.pestpatrol.com
O1 - Hosts: 127.0.0.90 www.safer-networking.org
O1 - Hosts: 127.0.0.91 www.secureie.com
O1 - Hosts: 127.0.0.92 www.security.kolla.de
O1 - Hosts: 127.0.0.93 www.spybot.info
O1 - Hosts: 127.0.0.94 www.spychecker.com
O1 - Hosts: 127.0.0.95 www.spychecker.com
O1 - Hosts: 127.0.0.96 www.spycop.com
O1 - Hosts: 127.0.0.97 www.spyguard.com
O1 - Hosts: 127.0.0.98 www.spykiller.com
O1 - Hosts: 127.0.0.99 www.spyware.co.uk
O2 - BHO: PowerSearch - {4E7BD74F-2B8D-469E-D4FF-ED78A787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrstraf.dll (file missing)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-D4FF-ED78A787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrstraf.dll (file missing)
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [Enh Win Updt] C:\WINDOWS\enhupdt.exe
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KX-HCM10 Control) - http://woofdah.viewnetcam.com/kxhcm10.ocx
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/30af625...ip/RdxIE601.cab

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\Viewpoint\
C:\PROGRA~1\POWERS~1\
C:\WINDOWS\satmat.exe
C:\WINDOWS\enhupdt.exe
C:\install.cab

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.
__________________
Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it.
greyknight17 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-19-2005, 05:20 AM   #3 (permalink)
Registered User
 
Join Date: Mar 2005
Posts: 9
OS: XP


I did everything you said in your last procedure, everything went fine. Here is the 'result.txt' output.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\ISS\BlackICE\blackd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.98.2
Scan saved at 7:07:24 AM, on 3/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\MDTVPN\Client\cvpnd.exe
C:\WINDOWS\SYSTEM\lptask.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [LPtask] C:\WINDOWS\SYSTEM\lptask.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [SAUpdate] "C:\Program Files\Comcast\BBClient\Programs\SAUpdate.exe"
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [IMAQBoot] C:\Program Files\National Instruments\NI-IMAQ\bin\ImaqBoot.exe
O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSTRAF\Cache\SelectedContextSearch.htm
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Support - {018E536F-271C-465C-9CD9-8564164168AD} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {A9450D66-4FE4-4034-A730-67A007145154} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {EE70698A-3ECC-4A48-A61C-AC5B66FD3CA2} - http://www.comcast.net (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted Zone: *.musicmatch.com
O16 - DPF: Mah Jong Garden by pogo - http://mahjong2.pogo.com/applet-5.9....-ob-assets.cab
O16 - DPF: {37775067-8350-11D4-A7DA-00C04F14FB69} (PVCS Tracker I-Net Client for MSIE) - O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/bingame/rmcb/default/RumbleCube.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...81/mcfscan.cab


End of KRC HijackThis Analyzer Log.
====================================================================
Family_Man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-19-2005, 10:57 AM   #4 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Hey Family Man
I am currently reviewing your latest log and planning your next fix. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-20-2005, 06:40 AM   #5 (permalink)
Registered User
 
Join Date: Mar 2005
Posts: 9
OS: XP


Thank You very much, I will continue checking in.
Family_Man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-20-2005, 01:26 PM   #6 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Next fix...
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

You computer has software installed on by that was designed by Support.com. This program collects data on the programs that you use and websites you browse. However, it is unclear if anything is being done with the data. This software is designed as a support resource for either "Comcast Support Software" or "Sony Vaio Support". It will be YOUR choice as to whether or not you remove this software. If you want to remove these, please follow the directions below. Otherwise, your log is clean. If you disabled System Restore, make sure to enable it now (ONLY if you are NOT going to remove the Support.com software).

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\Program Files\Support.com\bin\tgcmd.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Comcast Support Software or Sony Vaio Support (whichever appears)

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O15 - Trusted Zone: *.musicmatch.com

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Support.com\bin\tgkill.exe

Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED.

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and post the contents of the LOG file in the forum.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-20-2005, 04:29 PM   #7 (permalink)
Registered User
 
Join Date: Mar 2005
Posts: 9
OS: XP


Thank you so much for your help. Once again, I did everything you suggested, including removing that comcast support stuff. I don't want anything at all like this running on my laptop, I want my laptop very clean and very secure. All is continuing to go well, here is the new log. I will continue checking in to see whats next.

Some additional questions:
1) What about those items near the end of the log containing "(file missing)", should something be done with those?.
2) What about the "O16 - DPF: " items, should they be removed? I don't know what they are except of course for the mcafee one.



====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\ISS\BlackICE\blackd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.98.2
Scan saved at 6:10:26 PM, on 3/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\MDTVPN\Client\cvpnd.exe
C:\WINDOWS\SYSTEM\lptask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [LPtask] C:\WINDOWS\SYSTEM\lptask.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [SAUpdate] "C:\Program Files\Comcast\BBClient\Programs\SAUpdate.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [IMAQBoot] C:\Program Files\National Instruments\NI-IMAQ\bin\ImaqBoot.exe
O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSTRAF\Cache\SelectedContextSearch.htm
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Support - {018E536F-271C-465C-9CD9-8564164168AD} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {A9450D66-4FE4-4034-A730-67A007145154} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {EE70698A-3ECC-4A48-A61C-AC5B66FD3CA2} - http://www.comcast.net (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: Mah Jong Garden by pogo - http://mahjong2.pogo.com/applet-5.9....-ob-assets.cab
O16 - DPF: {37775067-8350-11D4-A7DA-00C04F14FB69} (PVCS Tracker I-Net Client for MSIE) - O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/bingame/rmcb/default/RumbleCube.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...81/mcfscan.cab


End of KRC HijackThis Analyzer Log.
====================================================================
Family_Man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-20-2005, 05:57 PM   #8 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


One last fix... Maybe....
I am currently reviewing your latest log and planning your next fix (Hopefully the last ). Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-20-2005, 07:31 PM   #9 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Last fix... Hopefully...
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

SirSearch

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSTRAF\Cache\SelectedContextSearch.htm
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Support - {018E536F-271C-465C-9CD9-8564164168AD} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {A9450D66-4FE4-4034-A730-67A007145154} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {EE70698A-3ECC-4A48-A61C-AC5B66FD3CA2} - http://www.comcast.net (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\PWRSTRAF\

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and post the contents of the LOG file in the forum for, hopefully, ONE LAST TIME....

Quote:
What about the "O16 - DPF: " items, should they be removed? I don't know what they are except of course for the mcafee one.
All of these are fine. I looked through them and there are just ActiveX (non-intrusive) and definitely not problematic. You have the option to delete them if you so choose, as they will be reinstalled next time you visit the website that needs this ActiveX. So the choice is yours...
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-21-2005, 05:36 AM   #10 (permalink)
Registered User
 
Join Date: Mar 2005
Posts: 9
OS: XP


Once again, all went well. Here is the new log, I'll continue checking in to see whats next. And thank you again.

Question: What is "C:\Program Files\ISS\BlackICE\blackd.exe"? I currently have the McAfee firewall configured to have this "blackd" blocked from all access. The McAfee app has no information as to what it is. Does it have something to do with Comcast? What does it do? Should I remove it? Keep it blocked? It seems to want to access the internet a lot. As soon as I delete the McAfee blocked-rule for it, McAfee is immediately asking me if I want to allow/disallow access for it.


====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\ISS\BlackICE\blackd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.98.2
Scan saved at 7:14:44 AM, on 3/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\MDTVPN\Client\cvpnd.exe
C:\WINDOWS\SYSTEM\lptask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [LPtask] C:\WINDOWS\SYSTEM\lptask.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [SAUpdate] "C:\Program Files\Comcast\BBClient\Programs\SAUpdate.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [IMAQBoot] C:\Program Files\National Instruments\NI-IMAQ\bin\ImaqBoot.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: Mah Jong Garden by pogo - http://mahjong2.pogo.com/applet-5.9....-ob-assets.cab
O16 - DPF: {37775067-8350-11D4-A7DA-00C04F14FB69} (PVCS Tracker I-Net Client for MSIE) - http://pvcstracker.corp.medtronic.co...trkpm660ie.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {CCF028C4-4631-11D3-90BD-00A0C9B727E1} (PVCS VM I-NET Client for MSIE) - http://pvcs-vm.corp.medtronic.com/vm...s/vmi660ie.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/bingame/rmcb/default/RumbleCube.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...81/mcfscan.cab


End of KRC HijackThis Analyzer Log.
====================================================================
Family_Man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-21-2005, 04:26 PM   #11 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Reviewing log...
Hi Family Man and welcome to TSF.

I am currently reviewing your latest log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-21-2005, 05:33 PM   #12 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Good job... Family Man...
Quote:
What is "C:\Program Files\ISS\BlackICE\blackd.exe"?
BlackICE is a protection system to prevent all sorts of “baddies” from your computer. View the following link for more information. It will be YOUR choice to remove it or not…

http://www.digitalriver.com/dr/v2/ec...P=0&CACHE_ID=0

Other than that, your log is clean. If you disabled System Restore, make sure to enable it now.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial (http://www.greyknight17.com/spyware.htm#prevent) and use the tools provided.

Are there any problems now? If not, you should be set to go.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-22-2005, 04:53 AM   #13 (permalink)
Registered User
 
Join Date: Mar 2005
Posts: 9
OS: XP


I am having no problems with my laptop now. Things are definitely working better than before, like normal now, and has fixed a couple wierd things. I want to thank you so much for telling and guiding me through that whole process, and for answering my questions. It is sooo much appreciated. Thanks again
Family_Man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
 

« Previous Thread | Next Thread »

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -7. The time now is 03:35 PM.

Contact Us - Tech Support Forum - Archive - Privacy Statement - Top


Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84