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Old 03-17-2005, 09:35 PM   #1 (permalink)
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OS: windows XP home edition


new puter,slower'n the old one

upgraded my puter a coupla days ago- from p 3 550 to p4 2.4 Ghz with 256 mb memory and agp card.now after the puter runs fo a while-like about 45 mins- an hour, it is becoming sluggish in response- a simple right click of the mouse cab take about 4-5 mins to register and bring up the right click menu.i have put my old hard disk as primary slave- it's 17.5 gb and master is 40 gb. could that be why i am going slow after some time?if i restart the puter it works fine for a while and starts playing up again after a while.i am appending a hijackthis log hoping it helps someone to troubleshoot this problem. i am updating my magic:the gathering game, so it is going to show in the log
====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\RunServices: [ccEvtMgr] C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 1:05:25 PM, on 3/18/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\PROGRAM FILES\RAMBOOSTER\RAMBOOSTER.EXE
C:\WINDOWS\TEMP\SETUP.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.zdnetindia.com
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\PROGRAM FILES\DAP\DAPBHO.DLL
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKCU\..\Run: [RamBooster] C:\PROGRAM FILES\RAMBOOSTER\RAMBOOSTER.EXE
O4 - HKCU\..\Run: [Magic Spellbook] "C:\WINDOWS\DESKTOP\EXXX\SPELLBOOK.EXE" /auto
O4 - HKCU\..\RunServices: [RamBooster] C:\PROGRAM FILES\RAMBOOSTER\RAMBOOSTER.EXE
O4 - HKCU\..\RunServices: [Magic Spellbook] "C:\WINDOWS\DESKTOP\EXXX\SPELLBOOK.EXE" /auto
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.zdnetindia.com


End of KRC HijackThis Analyzer Log.
==================
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Old 03-18-2005, 07:29 AM   #2 (permalink)
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Is that program updating also why I see a setup file in the temp folder at:

C:\WINDOWS\TEMP\SETUP.EXE

Nothing looks wrong here. If you want, try taking out the other hard drive and see if it still slows down after 45 minutes. If it still does, then give us a new HijackThis log, but don't use the analyzer this time. Just post the original hijackthis.log file here. We'll help you get rid of any unnecessary startup programs.
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Old 03-18-2005, 08:55 AM   #3 (permalink)
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EEK! waaa!!

yikes my puter is as slow as a snail.takes about 5-6 minutes for a mouse click to register. i clicked on a txt file and hit del and had to wait 2-3 mins before the 'wanna delete?' msg came up.sigh!am trying to get rid of the old hijackthis log and it's taking ages to accomplish.duh my window is now froze i think.taking ages to open up the log in notepad (i cant attach the log file as *.log right?)
------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 12:23:45 AM, on 3/19/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\RAMBOOSTER\RAMBOOSTER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\NETDDE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.zdnet.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\PROGRAM FILES\DAP\DAPBHO.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKCU\..\Run: [RamBooster] C:\PROGRAM FILES\RAMBOOSTER\RAMBOOSTER.EXE
O4 - HKCU\..\Run: [Magic Spellbook] "C:\WINDOWS\DESKTOP\EXXX\SPELLBOOK.EXE" /auto
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.zdnet.com
---------------------------------------------------------------------------
hope this helps
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Old 03-18-2005, 09:53 AM   #4 (permalink)
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My System

I can't find anything wrong in this log. My guess is that it could be Norton. Boot into Safe Mode and see if you have this problem also. If not, it must be one of the Norton programs.

See if you can do the following virus scan online (if it's not too slow for this also):
If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Just follow the instructions on the site to run the online scan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.
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Old 03-19-2005, 01:16 AM   #5 (permalink)
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ack!!

ok ir i tried booting in safe mode a coupla times and everything works fine.but boot normal and right clicks and ie window takes a long time.also looked into msconfig and took out a few entries but i left th antivirus entry on- yet my antivirus is not starting up with windows.even if i ty to manually start antivirus, it just freezes- nothing shows up and after a while it says explorer not responding.couldnt run trend mico housecall- keeps getting error for 'update' also i noticed that my hard disk's SMART capability is disabled- should i enable it?*dun have a clue what SMART capability does*btw just noticed that i can right click on 'my computer' and it bings up the menu but clicking on any other icon and it takes a lotta time.

Last edited by corsair; 03-19-2005 at 01:22 AM.
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Old 03-20-2005, 01:49 PM   #6 (permalink)
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Uninstall Norton and restart. Reinstall it and see if the antivirus works now. If you can, switch to Grisoft AVG instead of using Norton. It uses less resources and does a good job at catching viruses/trojans.

The SMART feature should be for your hard drive. I think it detects and tells you if you have problems with the hard drive or if it's failing. Enable it.
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Old 03-20-2005, 09:32 PM   #7 (permalink)
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Thumbs Up ty tyvm

phew i uninstalled norton and reinstalled and have no problems now. everything working fine. tyvm for you kind help.and i enabled hdd SMART capability.
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