Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help > Resolved HJT Threads
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Resolved HJT Threads Resolved spyware and popup issues.

 
 
LinkBack Thread Tools
Old 03-15-2005, 07:49 AM   #1 (permalink)
Registered User
 
Join Date: Mar 2005
Location: Southern Tier, NY
Posts: 7
OS: XP PRO


HJT LOG KRC Analyzed

Had the problems yesterday. Tried everything I could think of, and even went as far as to do a system restore back to January 4th! Seems to be working fine now, but I am still seeing some garbage when running Ad-Aware, and SpyBot.

Can someone look at this and tell me if I am alright? Or what I need to do.

THANKS!!

Colin


Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 10:34:57 AM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\zrbpf.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.winbook.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = gateway:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = nt10;172.16.90.10;172.0.0.0;5.5.3.224;5.6.0.0;<local>
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.winbook.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com...ll/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097683936030
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\Software\..\Telephony: DomainName = ch1.corninghospital.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe


End of KRC HijackThis Analyzer Log.
stupidmaid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Sponsored Links
Old 03-15-2005, 11:29 AM   #2 (permalink)
Registered User
 
Join Date: Mar 2005
Location: Southern Tier, NY
Posts: 7
OS: XP PRO


btt btt
stupidmaid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-15-2005, 01:24 PM   #3 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Hi stupidmaid and welcome to TSF. In order for our Analysts to help you better, please follow the following directions:

Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Please post the entire LOG file in this forum and someone will assist you ASAP.

We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

Also, quick questions, are you familiar with or work with corninghospital.com. This will be pertinent information with your fix.

Last edited by kworley517; 03-15-2005 at 01:29 PM.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-16-2005, 09:32 AM   #4 (permalink)
Registered User
 
Join Date: Mar 2005
Location: Southern Tier, NY
Posts: 7
OS: XP PRO


Corning Hosp!

YES, I do work at Corning Hospital - !! I am currently logged onto their system through a laptop which I use at two sites. Yesterday I didn't have all these problems like I am today, but was logged in through a different location - Hornell, NY Roadrunner..

I am the Physicist at the Cancer Center on Columbia Street. ! Damn

Thanks for the help here.

here is the complete file!

Logfile of HijackThis v1.99.1
Scan saved at 12:29:01 PM, on 3/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\zrbpf.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.winbook.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = gateway:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = nt10;172.16.90.10;172.0.0.0;5.5.3.224;5.6.0.0;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.winbook.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com...ll/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097683936030
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\Software\..\Telephony: DomainName = ch1.corninghospital.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
stupidmaid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-16-2005, 09:43 AM   #5 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Sounds good... Working on your fix...

Hi Stupidmaid and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-17-2005, 06:56 AM   #6 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Here we go...

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Just follow the instructions on the site to run the online scan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.

Please download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go here to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.

Download and install Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Download AboutBuster and unzip it to a folder on your the Desktop. Do not run it yet.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if the main link doesn't work) and install it. Do not run it yet.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Viewpoint or Viewpoint Manager

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\zrbpf.dll/sp.html#10001
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\system32\zrbpf.dll

C:\Program Files\Viewpoint\

Run AboutBuster and follow the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here.

Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and post the contents of the LOG file in the forum.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-17-2005, 10:58 AM   #7 (permalink)
Registered User
 
Join Date: Mar 2005
Location: Southern Tier, NY
Posts: 7
OS: XP PRO


Done

Aboutbuster was clean.

Here's my HiJackThis Log File

Thanks!!


Logfile of HijackThis v1.99.1
Scan saved at 1:57:20 PM, on 3/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zrbpf.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.winbook.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = gateway:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = nt10;172.16.90.10;172.0.0.0;5.5.3.224;5.6.0.0;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.winbook.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com...ll/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097683936030
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\Software\..\Telephony: DomainName = ch1.corninghospital.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
stupidmaid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-17-2005, 12:51 PM   #8 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Looking at the newest log...

Hi again Stupidmaid...

I am currently reviewing your lnewest log. Please realize that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-17-2005, 07:35 PM   #9 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Next fix...

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Download AboutBuster and unzip it to a folder on your the Desktop. Do not run it yet.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Let's use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zrbpf.dll/sp.html#10001

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\system32\zrbpf.dll

Run AboutBuster and follow the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here.

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and post the contents of the LOG file in the forum.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-22-2005, 06:29 AM   #10 (permalink)
Registered User
 
Join Date: Mar 2005
Location: Southern Tier, NY
Posts: 7
OS: XP PRO


Tds -3

Log file:

08:28:31 [Init] Trojan Defence Suite v3.2.0 (UNLICENSED)
08:28:31 [Init] Started 22-03-05 08:28:31 Eastern Standard Time (UTC: 5), Internet Time @603.14
08:28:31 [Init] Loading TDS-3 Systems ...
08:28:31 [Init] Token successfully adjusted.
08:28:31 [Init] • TDS Privileges : OK. Adjusted TDS-3 token privileges to maximum
08:28:32 [Init] • Plugins : OK. Loaded 13
08:28:32 [Init] • Exec Protection : Not Installed
08:28:32 [Init] WARNING: Your Radius.TD3 database needs to be updated!
08:28:32 [Init] Please download the latest from http://tds.diamondcs.com.au/radius.td3
08:28:32 [Init] Licensed users can use the Update facility from the TDS menu
08:28:32 [Init] Loading Radius Advanced Scanning Systems ... <R3 Engine, DCS Labs>
08:28:39 [Init] • Radius Advanced Specialist Extensions on standby for 13 trojan families
08:28:40 [Init] • Systems Initialised [50108 references - 25153 primaries/12759 traces/12196 variants/other]
08:28:40 [Init] Radius Systems loaded. <Databases updated 22-03-2005>
08:28:40 [Init] TDS-3 Ready. <Bailey_c@127.0.0.1, 150.1.65.152 - United States>
08:28:40 [Tip Of The Day] Do you think TDS-3 is missing something that you'd like to see built in? If so, email tech@diamondcs.com.au - TDS-3 was built on customer requests and feedback, and we'd love to hear from you.
08:28:40 [TDS] Good morning Bailey_c.
08:28:44 [Mutex Memory Scan] Started...
08:28:46 [Mutex Memory Scan] Finished (no trojan mutexes found).
08:28:46 [TDS-3] This is an EVALUATION demo of TDS-3. Please see the help file for help on registering.
08:28:53 [CRC32] Started - verifying 29 files ...
08:28:58 [CRC32] Test finished.
08:29:58 [Memory Scan] Memory scan started, please wait a moment ...
08:30:01 [Memory Scan] Memory scan complete.
08:30:01 [Mutex Memory Scan] Started...
08:30:03 [Mutex Memory Scan] Finished (no trojan mutexes found).
08:30:03 [Trace Scan] Started...
08:30:08 [Trace Scan] Finished.
08:30:08 [ServiceScan] Scanning for services and drivers ...
08:30:12 [ServiceScan] Scanned 323 services and drivers.
08:30:12 [File Scan] Scanning in C:\ ...
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\accwiz.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\hh.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\locator.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\magnify.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\migwiz.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\narrator.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\ntkrnlpa.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\ntoskrnl.exe for read access, file is locked
09:08:17 [Locked File] Couldn't open c:\windows\$ntuninstallkb826939$\osk.exe for read access, file is locked
09:08:18 [Locked File] Couldn't open c:\windows\$ntuninstallkb828741$\comrepl.exe for read access, file is locked
09:08:18 [Locked File] Couldn't open c:\windows\$ntuninstallkb828741$\migregdb.exe for read access, file is locked
09:08:20 [Locked File] Couldn't open c:\windows\$ntuninstallkb835732$\helpctr.exe for read access, file is locked
09:21:37 [File Scan] Scanned 62751 files: 5 alarms in 3085.428 seconds (Avg 21.34 files/sec)
09:21:37 [File Scan] Scanning in D:\ ...
09:21:37 [File Scan] Scanned 0 files: 5 alarms in 8.203125E-02 seconds (Avg 1. files/sec)
09:21:37 [File Scan] Scanning in G:\ ...
09:21:42 [File Scan] Scanned 0 files: 5 alarms in 4.816406 seconds (Avg 1. files/sec)
09:21:42 [Scan] Finished.



Alarm File:

Scan Control Dumped @ 09:28:43 22-03-05
Suspicious Filename: Dual extensions
File: c:\documents and settings\bailey_c\desktop\morgan hill physics\agreement for provision of physics services.wpd.doc

Suspicious Filename: Dual extensions
File: c:\documents and settings\morgan hill physics\desktop\backup 4-7-04\physics\agreement for provision of physics services.wpd.doc

Positive identification (DLL): Adware.MiniBug (dll)
File: c:\program files\aws\weatherbug\minibugtransporter.dll

Suspicious Filename: Dual extensions
File: c:\program files\hewlett-packard\digital imaging\hpisinst\install.wse.exe

Suspicious Filename: Dual extensions
File: c:\program files\hewlett-packard\hp instant support di\temp\install.wse.exe


Rebooting in Safe mode now to complete instructions..
stupidmaid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-22-2005, 07:27 AM   #11 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


An HJT Log please...

Please post a new HJT Log for review.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-22-2005, 07:31 AM   #12 (permalink)
Registered User
 
Join Date: Mar 2005
Location: Southern Tier, NY
Posts: 7
OS: XP PRO


HJT Log

I ran HJT in safe mode, checked the zrbpf, and checked to see if it was in c:WINDOWS\system32\zrbpf.dll and that wasn't there, so I restarted, when I re-ran HJT in normal mode, the zrbpf file showed up again, so I checked it for deletion in normal mode, fixed it, rebooted and ran another HJT and this is the log I got:


Logfile of HijackThis v1.99.1
Scan saved at 10:28:00 AM, on 3/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\system32\userinit.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.winbook.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = gateway:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = nt10;172.16.90.10;172.0.0.0;5.5.3.224;5.6.0.0;<local>
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.winbook.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com...ll/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097683936030
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\Software\..\Telephony: DomainName = ch1.corninghospital.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ch1.corninghospital.com
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
stupidmaid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-22-2005, 08:03 AM   #13 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Good job so far...

I am currently reviewing your latest log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-22-2005, 09:10 AM   #14 (permalink)
Analyst, Security Team
 
kworley517's Avatar
 
Join Date: Feb 2005
Location: South Florida
Posts: 538
OS: XP Pro


Good to go...

Good job Stupidmaid

Your log is clean. If you disabled System Restore, make sure to enable it now.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial (http://www.greyknight17.com/spyware.htm#prevent) and use the tools provided.

Are there any problems now? If not, you should be set to go.
kworley517 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 03-22-2005, 09:12 AM   #15 (permalink)
Registered User
 
Join Date: Mar 2005
Location: Southern Tier, NY
Posts: 7
OS: XP PRO


Grin

Thanks a million! Greatly appreciated..
stupidmaid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
 


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 05:00 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84