Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help > Resolved HJT Threads
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Resolved HJT Threads Resolved spyware and popup issues.

 
 
LinkBack Thread Tools
Old 11-05-2009, 03:39 PM   #1 (permalink)
Registered User
 
Join Date: Nov 2009
Posts: 5
OS: Windows Vista SP2


Mistake Clean your PC from keyloggers - WOW forum‏

Hi

my account in wow has been compromise and i am sending the log files i read in a wow forum to be cheked from tecksupport forum and the log files techforum indicates.


Please advice is my system is ok or i must do something alse. I also have check my system with Download ATF Cleaner, Ad-aware 2008, Spybot Search & Destroy, MalwareBytes' Anti-Malware and Symantec Endpoint and the results seems to be ok



Regards



DDS (Ver_09-10-26.01) - NTFSx86
Run by gkonstan at 23:39:25,20 on ¸œ£ 05/11/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1253.30.1033.18.3066.1193 [GMT 2:00]

AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Symantec Endpoint Protection *disabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: Symantec Endpoint Protection *disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe
C:\Windows\System32\svchost.exe -k LPDService
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\tcpsvcs.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\gkonstan\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\gkonstan\Downloads\Clean PC_Steps\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0408&s=2&o=vp32&d=0809&m=aspire_5738
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0408&s=2&o=vp32&d=0809&m=aspire_5738
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10a.exe
uRunOnce: [UniblueRegistryBooster] "c:\program files\uniblue\registrybooster 2010\launcher.exe" delay 20000
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe"
mRun: [CLMLServer] "c:\program files\acer arcade deluxe\acer arcade deluxe\kernel\clml\CLMLSvc.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [BackupManagerTray] "c:\program files\newtech infosystems\acer backup manager\BackupManagerTray.exe" -k
mRun: [Acer ePower Management] c:\program files\acer\acer powersmart manager\ePowerTray.exe
mRun: [EgisTecLiveUpdate] "c:\program files\egistec egis software update\EgisUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec\mywinlocker 3\x86\mwlDaemon.exe
mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-4 64288]
R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2009-2-13 75048]
R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer powersmart manager\ePowerSvc.exe [2009-8-1 666144]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1179232]
R2 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2008-10-9 19504]
R2 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2008-10-9 16432]
R2 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2008-10-9 59952]
R2 MWLService;MyWinLocker Service;c:\program files\egistec\mywinlocker 3\x86\MWLService.exe [2008-10-27 306736]
R2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files\newtech infosystems\acer backup manager\IScheduleSvc.exe [2009-2-17 44800]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-9-24 144632]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-11-4 1153368]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-7-1 14336]
R2 wlidsvc;Windows Live ID Sign-in Assistant;c:\program files\common files\microsoft shared\windows live\WLIDSVC.EXE [2009-3-30 1533808]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-10-18 102448]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-9-4 223232]
R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2009-8-8 3668480]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2009-8-21 66592]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-21 179712]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
S3 GoogleDesktopManager-092308-165331;Google Desktop Manager 5.8.809.23506;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-8-1 30192]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-9-24 50424]

=============== Created Last 30 ================

2009-11-05 20:07:23 0 ------w- c:\windows\PAVSHRB.INI
2009-11-05 2039 0 d-----w- c:\program files\common files\Panda Security
2009-11-05 19:52:11 0 d-----w- c:\users\gkonstan\appdata\roaming\Uniblue
2009-11-05 19:40:30 0 d-----w- c:\program files\Uniblue
2009-11-05 19:00:02 0 ----a-w- C:\t1e8.2
2009-11-04 23:07:39 0 d-----w- c:\program files\Trend Micro
2009-11-04 21:59:32 0 d-----w- c:\program files\Panda Security
2009-11-04 21:00:07 0 d-----w- c:\users\gkonstan\appdata\roaming\Malwarebytes
2009-11-04 21:00:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-04 21:00:02 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-04 21:00:02 0 d-----w- c:\programdata\Malwarebytes
2009-11-04 21:00:02 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-04 20:26:46 0 d-----w- c:\programdata\Spybot - Search & Destroy
2009-11-04 20:26:46 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-11-04 20:11:13 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-04 19:25:02 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-04 19:24:57 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-04 19:17:23 0 dc-h--w- c:\programdata\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-04 19:17:09 0 d-----w- c:\programdata\Lavasoft
2009-11-04 19:17:09 0 d-----w- c:\program files\Lavasoft
2009-11-03 19:59:08 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2009-10-28 22:35:23 0 d-----w- c:\program files\Windows Portable Devices
2009-10-28 22:35:11 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
2009-10-28 22:34:50 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2009-10-28 22:33:24 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2009-10-28 22:33:24 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2009-10-28 22:33:24 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2009-10-28 22:31:50 81920 ----a-w- c:\windows\system32\wpdbusenum.dll
2009-10-28 22:30:27 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2009-10-28 22:30:26 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2009-10-28 22:30:26 234496 ----a-w- c:\windows\system32\oleacc.dll
2009-10-28 01:10:38 310784 ----a-w- c:\windows\system32\unregmp2.exe
2009-10-28 01:10:35 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2009-10-20 19:59:01 0 d-----w- c:\programdata\WindowsSearch
2009-10-20 19:52:31 0 d-----w- c:\programdata\NtiDvdCopy
2009-10-13 21:46:59 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-10-13 21:46:47 3600456 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-10-13 21:46:47 3548216 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-10-13 21:46:43 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-10-13 21:43:34 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL

==================== Find3M ====================

2009-11-05 19:00:19 119508 ----a-w- c:\programdata\nvModes.dat
2009-10-28 22:35:20 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-10-28 22:35:20 51200 ----a-w- c:\windows\inf\infpub.dat
2009-10-28 22:35:19 86016 ----a-w- c:\windows\inf\infstor.dat
2009-10-28 22:35:19 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-10-01 07:29:14 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-10-01 01:02:17 2537472 ----a-w- c:\windows\system32\wpdshext.dll
2009-10-01 01:02:05 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe
2009-10-01 01:02:04 334848 ----a-w- c:\windows\system32\PortableDeviceApi.dll
2009-10-01 01:02:02 87552 ----a-w- c:\windows\system32\WPDShServiceObj.dll
2009-10-01 01:02:00 31232 ----a-w- c:\windows\system32\BthMtpContextHandler.dll
2009-10-01 01:01:59 546816 ----a-w- c:\windows\system32\wpd_ci.dll
2009-10-01 01:01:59 160256 ----a-w- c:\windows\system32\PortableDeviceTypes.dll
2009-10-01 01:01:56 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll
2009-10-01 01:01:56 350208 ----a-w- c:\windows\system32\WPDSp.dll
2009-10-01 01:01:56 196608 ----a-w- c:\windows\system32\PortableDeviceWMDRM.dll
2009-10-01 01:01:56 100864 ----a-w- c:\windows\system32\PortableDeviceClassExtension.dll
2009-10-01 01:01:54 40448 ----a-w- c:\windows\system32\drivers\WpdUsb.sys
2009-10-01 01:01:50 226816 ----a-w- c:\windows\system32\WpdMtp.dll
2009-10-01 01:01:49 61952 ----a-w- c:\windows\system32\WpdMtpUS.dll
2009-10-01 01:01:49 33280 ----a-w- c:\windows\system32\WpdConns.dll
2009-09-25 02:10:10 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2009-09-25 02:07:08 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2009-09-25 02:04:32 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2009-09-25 01:49:22 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2009-09-25 01:48:08 351232 ----a-w- c:\windows\system32\XpsPrint.dll
2009-09-25 01:38:29 847360 ----a-w- c:\windows\system32\OpcServices.dll
2009-09-25 01:36:13 280064 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2009-09-25 01:35:31 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2009-09-25 01:33:25 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2009-09-25 01:33:15 829440 ----a-w- c:\windows\system32\d3d10warp.dll
2009-09-25 01:33:01 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2009-09-25 01:32:59 252928 ----a-w- c:\windows\system32\dxdiag.exe
2009-09-25 01:31:53 519680 ----a-w- c:\windows\system32\d3d11.dll
2009-09-25 01:31:26 486912 ----a-w- c:\windows\system32\d3d10level9.dll
2009-09-25 01:31:21 161280 ----a-w- c:\windows\system32\d3d10_1.dll
2009-09-25 01:31:19 218112 ----a-w- c:\windows\system32\d3d10_1core.dll
2009-09-25 01:31:16 1030144 ----a-w- c:\windows\system32\d3d10.dll
2009-09-25 01:31:15 828928 ----a-w- c:\windows\system32\d2d1.dll
2009-09-25 01:30:23 481792 ----a-w- c:\windows\system32\dxgi.dll
2009-09-25 01:30:23 190464 ----a-w- c:\windows\system32\d3d10core.dll
2009-09-25 01:27:25 634880 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2009-09-25 01:27:04 793088 ----a-w- c:\windows\system32\FntCache.dll
2009-09-25 01:27:04 37888 ----a-w- c:\windows\system32\cdd.dll
2009-09-25 01:27:04 1064448 ----a-w- c:\windows\system32\DWrite.dll
2009-09-24 22:54:55 258048 ----a-w- c:\windows\system32\winspool.drv
2009-09-24 22:54:53 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2009-09-24 22:54:52 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2009-09-10 16:48:01 218624 ----a-w- c:\windows\system32\msv1_0.dll
2009-08-29 00:27:49 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-29 00:14:38 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-27 05:22:28 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 05:17:43 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 05:17:43 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-08-27 03:42:29 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-24 18:19:44 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2009-08-21 17:23:46 57344 ----a-w- c:\windows\system32\nvapo32v.dll
2009-08-21 17:23:24 19456 ----a-w- c:\windows\system32\nvhdap32.dll
2009-08-20 16:18:10 155648 ----a-w- c:\windows\system32\nvcohda.dll
2009-08-20 16:18:02 485920 ----a-w- c:\windows\system32\nvuninst.exe
2009-08-20 16:18:02 485920 ----a-w- c:\windows\system32\nvuhda.exe
2009-08-17 20:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-14 15:53:34 17920 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 13:49:20 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 13:49:18 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 13:49:18 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 13:49:15 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 13:49:14 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 13:49:14 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 13:49:13 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-14 13:48:02 105984 ----a-w- c:\windows\system32\netiohlp.dll
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 23:39:45,02 ===============



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:30 πμ, on 5/11/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\gkonstan\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=...&m=aspire_5738
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=...&m=aspire_5738
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -k
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Προσθήκη στο ιστολόγιο - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Προσθήκη στο ιστολόγιο στο Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Αποστολή στο OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Α&ποστολή στο OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe
O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MyWinLocker Service (MWLService) - EgisTec Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe

--
End of file - 10684 bytes




Malwarebytes' Anti-Malware 1.41
Database version: 3101
Windows 6.0.6002 Service Pack 2

4/11/2009 11:50:01 μμ
mbam-log-2009-11-04 (23-50-01).txt

Scan type: Full Scan (C:\|)
Objects scanned: 221530
Time elapsed: 43 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Attached Files
File Type: zip Attach.zip (3.8 KB, 1 views)
File Type: zip ark.zip (966 Bytes, 1 views)
gkonstan is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 11-10-2009, 01:31 PM   #2 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,570
OS: 2000 Pro; XP Pro; XP Home


Re: Clean your PC from keyloggers - WOW forum‏

Hello -

I don't see anything to suggest there's an active infection on the machine.

Please perform this online scan to help look for remnants.

This scan requires Sun Java
  • Download the latest version of Java Runtime Environment (JRE) 17 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) - JRE 6 Update 17 -"
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u17 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser..
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version.



Establish an internet connection & perform an online scan with Firefox or Internet Explorer at Kaspersky Online Scanner

Vista users right click on the Internet Explorer shortcut, and choose Run As Administrator.

**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

Click Accept, when prompted to download and install the program files and database of malware definitions.
  • Click Run at the Security prompt.
  • The program will then begin downloading and installing and will also update the database.
  • Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
  • Click the Save Report As... button.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-11-2009, 01:22 AM   #3 (permalink)
Registered User
 
Join Date: Nov 2009
Posts: 5
OS: Windows Vista SP2


Re: Clean your PC from keyloggers - WOW forum‏

Hello

Thank you very much from your time and your answer. I will try to sun the scan you refer to, but I do not now if I can run kaspersky since I have install Synmantec Endpoint. I will try it anyway.

For the record I have run full scans with ATF Cleaner, Ad-aware 2008, Spybot Search & Destroy, MalwareBytes' Anti-Malware, and finally Endpoint and the scans were clean (except a tracking cookie)

Thanks again
gkonstan is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-11-2009, 08:42 AM   #4 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,570
OS: 2000 Pro; XP Pro; XP Home


Re: Clean your PC from keyloggers - WOW forum‏

Kaspersky online scan, and many online scanners, are used to augment resident protection, or get a second opinion. We use them every day here. Endpoint should be no different. I'm not asking you to install a second antivirus.

That said, with the logs you've posted, and all other scans coming up clean, you're probably fine and there may be no need. It's a scanner I trust, and whose output I can readily assess.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2009, 01:18 AM   #5 (permalink)
Registered User
 
Join Date: Nov 2009
Posts: 5
OS: Windows Vista SP2


Re: Clean your PC from keyloggers - WOW forum‏

Tetonbob hi

First of all I would like to apologize if my comments seem a little bit silly but this is based on my ignorance for the subject (basic knowledge for computers and safety in general). No offends right?

I have performed the online scan and I am sending the Kaspersky report below. As far as I can understand I have 1 infected oject. Just one remark. I download the jre-6u17-windows-i586.exe. Couldn’t find the jre-6u17-windows-i586-p.exe. I don not know if there is any difference but the whole process seems to run ok.

Thanks again for your help. Looking forward for your reply

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, November 12, 2009
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, November 11, 2009 17:19:38
Records in database: 3192082
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 108563
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 01:21:02


File name / Threat / Threats count
C:\Program Files\Acer GameZone\Jewel Quest Solitaire\aJewelQuestSolitaire.exe Infected: Trojan.Win32.Agent.czkv 1

Selected area has been scanned.
gkonstan is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2009, 09:25 AM   #6 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,570
OS: 2000 Pro; XP Pro; XP Home


Re: Clean your PC from keyloggers - WOW forum‏

Hi -

I believe that item may be flagged due to it's file packer. It should be ok to ignore, but let's do this:

Please go to: VirusTotal
  • On the page you'll find a "Browse" button.
  • Next to the browse button you'll see a box to enter text.
  • Please copy/paste the following:

    C:\Program Files\Acer GameZone\Jewel Quest Solitaire\aJewelQuestSolitaire.exe

  • Then click the "Send File " button just below.
  • This will scan the file. Please be patient.
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Once scanned, copy and paste the link to the results page in your next reply.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-14-2009, 02:49 AM   #7 (permalink)
Registered User
 
Join Date: Nov 2009
Posts: 5
OS: Windows Vista SP2


Re: Clean your PC from keyloggers - WOW forum‏

Hi
In the link below are the results after I run the scan in Virustotal. Can say I understand much!!

Looking forward for you answer

Thanks again


http://www.virustotal.com/analisis/6...1f5-1258191634
gkonstan is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-14-2009, 09:09 AM   #8 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,570
OS: 2000 Pro; XP Pro; XP Home


Re: Clean your PC from keyloggers - WOW forum‏

Without going to into a lot of technical jargon, it may simply be as I suspected, that the file is packed with Armadillo, which can be seen as suspect by antivirus vendors.

I would think the file is fine, but, I just downloaded and installed a version of the same game from Acer Game Zone, and it did not return the same results.

http://www.virustotal.com/analisis/5...ddd-1258214516

Could be it's a newer version of the game, and it's not packed with the Armadillo file packer.

To be certain, I might uninstall the version you have, and download the latest version of Jewel Quest Solitaire from Acer Game Zone if the game is a must have.

Other than that, you should be good to go.

Surf Safely!
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-15-2009, 10:29 AM   #9 (permalink)
Registered User
 
Join Date: Nov 2009
Posts: 5
OS: Windows Vista SP2


Re: Clean your PC from keyloggers - WOW forum‏

What can I say. THANKS again for you time and help. To tell the truth I did not expect for someone to spend so much time for that.

I have never used this game (default programs installed on my lap top when I bought it). I will simple uninstall it.

Respect to you tetonbob
gkonstan is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-15-2009, 10:37 AM   #10 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,570
OS: 2000 Pro; XP Pro; XP Home


Re: Clean your PC from keyloggers - WOW forum‏

Cheers, gkonstan, glad to help.

Surf Safely, and Think Prevention!

Since this issue is resolved, this topic will be archived.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
 


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 10:34 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85