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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 11-04-2009, 08:05 AM   #1 (permalink)
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Exclamation Personal Guard 2009

My computer recently did some automatic windows updates, afterwhich I began having a very annoying problem. For some time I've been using AVG as my security solution with no problems and I'm content to continue to do so. Consequently I had disabled the virus protection component in Windows Security Center and this has not been a problem until this most recent update, which has apparently installed a "trial version" of a very annoying and persistent thing called "Personal Guard 2009", which is apparently the Microsoft virus protection software, or so it claims to be.

I see in All Programs under my start menu that this "new program" has been installed, which is unusual for a typical windows update. In any case, I have tried repeatedly now to uninstall this ******* of a program and it appears to uninstall, only to reappear, or reinstall itself a few seconds later. Also very annoying is that this program continually throws pop ups at me saying "warning, Windows Security Center notes that your version of Personal Guard 2009 is not active. Please activate immediatly to protect your computer". Of course it comes down to me having to go pay for this piece of crap that has invaded my system.

It would appear to me that a virus has invaded my Windows Security Center. I would certainly hope that this is not Microsofts doing. HHHHEEEEELLLLLPPPPP! How can I get rid of Personal Guard 2009???

Oh, I'm also getting random pop up windows advertising anything from vacations in Asia to security software, as this all has happened at once I'm assuming they're related. Don't know though.

Help appreciated!!

Last edited by kenny1; 11-04-2009 at 08:07 AM.
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Old 11-04-2009, 12:16 PM   #2 (permalink)
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Re: Personal Guard 2009

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. I currently have as many open topics as I can effectively handle; this will have you back in queue with the proper logs so an available helper would be able to assist.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
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