Laptop connected to wireless , skype is connected but can not browse internet

[hshi]

Hi there:
I have a weird problem here.
I have two laptops. Laptop A is my personal one using at home. Laptop B is my company laptop...The problem is about my laptop B
When I use my laptop B at work, everything works perfectly... When I get
home, this laptop could connect to Skype but just can not browse website...
I used ping and found that it can only ping IP address instead of websites...
I first thought that maybe the DNS server was screwed . Then I used my
laptop A to test, Laptop A and Laptop B have the identical settings, both
use Automatic DHCP server, settings on the TCP/IP are identical...
Laptop A works fine, can ping website and browse websits with a chime....
I then followed the Instructions and posted the following info and hope someone
here could give me some hints...BTW, I have the genuine windows xp pro cd.

thanks

Hui


DDS (Ver_09-09-29.01) - NTFSx86
Run by huis at 20:39:06.65 on 05/10/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.3.1252.2.1033.18.2038.1260 [GMT -2.5:30]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\WINDOWS\system32\ASTSRV.EXE
svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Nitro PDF\Professional\NitroPDFDriverService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Virtual Server\vmh.exe
C:\WINDOWS\system32\vmnat.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\sessmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Google\Google Pinyin\GooglePinyinDaemon.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\VMware\VMware Player\hqtray.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Red Gate\SQL Prompt 3\RedGate.SQLPrompt.TrayApp.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\virusRemoval\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://mpsharepoint/it/default.aspx
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PMX Daemon] ICO.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [Google IME Autoupdater] "c:\program files\google\google pinyin\GooglePinyinDaemon.exe"
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [DWPersistentQueuedReporting] c:\progra~1\common~1\micros~1\dw\DWTRIG20.EXE -a
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [PowerQuest Startup Utility] c:\program files\powerquest\partitionmagic4\utility\mmover32\PQINIT.EXE
mRun: [VMware hqtray] "c:\program files\vmware\vmware player\hqtray.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
StartupFolder: c:\docume~1\huis\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\sqlpro~1.lnk - c:\program files\red gate\sql prompt 3\RedGate.SQLPrompt.TrayApp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{24c67b54-0718-445e-b663-3138d9246bd1}\Icon3E5562ED7.ico
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\vmware\vmware player\vsocklib.dll
DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} - hxxps://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
DPF: {51E5ED4D-49A4-46BB-8379-FE64657E8037} - hxxp://camptc1/tc4/inc/object/TCTime40.cab
DPF: {6B6D11BB-3594-11D5-8691-0080C8D67C8B} - hxxp://camptc1/tc4/inc/object/TCAdmin40.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {D5218894-C398-412B-8790-721291A10AA6} - hxxp://uslafsastudio6/AsteaAlliance80/downloads/AsteaTreeView.CAB
DPF: {E1E97E56-0E53-11D5-8685-0080C8D67C8B} - hxxp://camptc1/tc4/inc/object/TCTables40.cab
Handler: qrev - {9DE24BAC-FC3C-42c4-9FC4-76B3FAFDBD90} - c:\progra~1\quests~1\toadfo~1\RNetPin.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\huis\applic~1\mozilla\firefox\profiles\ua3saacy.default\
FF - component: c:\program files\free download manager\firefox\extension\components\vmsfdmff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0015-0000-0020-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2005-10-18 61440]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-3-10 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2009-1-27 144704]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2009-1-27 54608]
R2 MSSQL$HSHI;SQL Server (HSHI);c:\program files\microsoft sql server\mssql10.hshi\mssql\binn\sqlservr.exe [2008-7-10 40999448]
R2 MSSQLFDLauncher$HSHI;SQL Full-text Filter Daemon Launcher (HSHI);c:\program files\microsoft sql server\mssql10.hshi\mssql\binn\fdlauncher.exe [2008-7-10 31256]
R2 MSSQLFDLauncher;SQL Full-text Filter Daemon Launcher (MSSQLSERVER);c:\program files\microsoft sql server\mssql10.mssqlserver\mssql\binn\fdlauncher.exe [2008-7-10 31256]
R2 NitroDriverReadSpool;NitroPDFDriverCreatorReadSpool;c:\program files\nitro pdf\professional\NitroPDFDriverService.exe [2009-6-23 188736]
R2 Virtual Server;Virtual Server;c:\program files\microsoft virtual server\vssrvc.exe [2007-5-24 3373432]
R2 vmci;VMware vmci;c:\windows\system32\drivers\vmci.sys [2009-3-26 54960]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-12-17 73512]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-12-17 34408]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-12-17 177864]
R3 vhdbus;Microsoft Virtual Server Storage Bus;c:\windows\system32\drivers\vhdbus.sys [2007-5-5 25480]
R3 vmh;Virtual Machine Helper;c:\program files\microsoft virtual server\vmh.exe [2007-5-24 166808]
S2 BTSSvc$BizTalkServerApplication;BizTalk Service BizTalk Group : BizTalkServerApplication;c:\program files\microsoft biztalk server 2009\BTSNTSvc.exe [2009-3-7 51536]
S2 ENTSSO;Enterprise Single Sign-On Service;c:\program files\common files\enterprise single sign-on\ENTSSO.exe [2008-11-18 64328]
S2 MsDtsServer100;SQL Server Integration Services 10.0;c:\program files\microsoft sql server\100\dts\binn\MsDtsSrvr.exe [2008-7-10 218136]
S2 NS$BAMAlerts;NS$BAMAlerts;c:\program files\microsoft sql server\90\notificationservices\9.0.242\bin\nsservice.exe "bamalerts" --> c:\program files\microsoft sql server\90\notificationservices\9.0.242\bin\NSService.exe BAMAlerts [?]
S2 ReportServer;SQL Server Reporting Services (MSSQLSERVER);c:\program files\microsoft sql server\msrs10.mssqlserver\reporting services\reportserver\bin\ReportingServicesService.exe [2008-7-10 1106968]
S2 RuleEngineUpdateService;Rule Engine Update Service;c:\program files\common files\microsoft biztalk\RuleEngineUpdateService.exe [2009-3-7 34656]
S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2009-7-6 8704]
S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2009-7-6 3072]
S3 SQLAgent$HSHI;SQL Server Agent (HSHI);c:\program files\microsoft sql server\mssql10.hshi\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]

=============== Created Last 30 ================

2009-10-05 20:38 <DIR> --d----- C:\virusRemoval
2009-10-05 20:35 639,224 a------- C:\virusRemoval.rar
2009-10-05 10:18 <DIR> --d----- C:\ReportingServiceProjects
2009-09-26 21:49 <DIR> --d----- C:\ssisExamples
2009-09-23 09:45 5,632 a------- c:\windows\system32\ptpusb.dll
2009-09-23 09:45 159,232 a------- c:\windows\system32\ptpusd.dll
2009-09-23 09:45 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-09-23 09:45 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-09-17 22:01 <DIR> --d----- C:\SQL2008Files
2009-09-17 22:01 1,208,024 a------- C:\SQL2008Files.zip
2009-09-17 21:58 <DIR> --d----- C:\Chapter 19
2009-09-17 14:26 <DIR> --d----- C:\SSIS Samples
2009-09-17 13:37 50,200 a------- c:\windows\system32\perf-SQLAgent$HSHI-sqlagtctr10.0.1600.22.dll
2009-09-17 13:37 79,896 a------- c:\windows\system32\perf-MSSQL$HSHI-sqlctr10.0.1600.22.dll
2009-09-16 14:32 <DIR> --d----- C:\SSIS
2009-09-11 15:01 <DIR> --d----- C:\BizTalk2006VirtualLabs
2009-09-11 09:54 <DIR> --d----- c:\docume~1\huis\applic~1\AnkhSVN
2009-09-11 09:51 <DIR> --d----- c:\program files\AnkhSVN
2009-09-10 11:22 <DIR> --d----- c:\docume~1\huis\applic~1\TortoiseSVN
2009-09-10 11:12 <DIR> --d----- C:\ContourCustomReports
2009-09-10 10:34 <DIR> --d----- c:\program files\Gmail Print Multiple Emails Software
2009-09-09 13:40 <DIR> --d----- c:\docume~1\huis\applic~1\Subversion
2009-09-09 13:17 <DIR> --d----- c:\program files\TortoiseSVN
2009-09-09 13:17 <DIR> --d----- c:\program files\common files\TortoiseOverlays
2009-09-09 09:16 153,088 -c------ c:\windows\system32\dllcache\triedit.dll
2009-09-08 17:15 <DIR> --d----- C:\CSS_ROBOTS
2009-09-08 10:57 <DIR> --d----- C:\birt-rcp-report-designer-2_3_1
2009-09-08 10:57 75,899,757 a------- C:\birt-rcp-report-designer-2_3_1.zip

==================== Find3M ====================

2009-09-04 14:11 67,460,102 a------- C:\birt-rcp-report-designer-2_2_2.zip
2009-09-03 15:14 60,744 a------- c:\documents and settings\huis\g2mdlhlpx.exe
2009-08-25 11:11 411,368 a------- c:\windows\system32\deploytk.dll
2009-08-25 10:48 65,654,393 a------- C:\birt-rcp-report-designer-2_5_0.zip
2009-08-05 06:31 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 16:31 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll

============= FINISH: 20:39:52.06 ===============

[hshi]

bump please

[hshi]

someone, please take a look at this thread... thanks

[tetonbob]

Hello -

You've posted in the malware removal section of the forum. I see no sign of infection in those logs. I suspect it's more of a networking issue. I think you'd be better served asking for help in the Networking section of the forums.

[tetonbob]

Since this issue appears to be resolved or addressed in another section of the forum, this topic will now be archived.