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Old 02-27-2005, 08:31 PM   #21 (permalink)
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That can't be right. Go to Start->Run and type in regedit and hit OK. Now go to Edit->Find and copy this in there: BA02E0A6-78FB-1E21-475E-84EB18D6C183

Do the search and see if it shows anything there. If it does, tell us where it's located (look at the status bar at the bottom for the location). Hit F3 after that to do another search. See if it's located in another folder also. Repeat if necessary until nothing else is found.

Give us a new HijackThis log now.
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Old 02-27-2005, 08:50 PM   #22 (permalink)
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It is found in here:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA02E0A6-78FB-1E21-475E-84EB18D6C183}





Log was analyzed using KRC HijackThis Analyzer - Updated on 2/10/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Logfile of HijackThis v1.99.1
Scan saved at 5:46:24 AM, on 2/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\WINDOWS\regedit.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {BA02E0A6-78FB-1E21-475E-84EB18D6C183} - (no file)
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - Startup: Ubisoft register.lnk = C:\Program Files\UBISOFT\Register\schedule.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/tt3_x.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C71A86D5-5589-4B2A-A307-A90641E83951}: NameServer = 195.170.2.2 195.170.0.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


End of KRC HijackThis Analyzer Log.
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Old 02-27-2005, 09:20 PM   #23 (permalink)
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OK, delete it there then:

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Win dows\CurrentVersion\Explorer\Browser Helper Objects\ and delete {BA02E0A6-78FB-1E21-475E-84EB18D6C183}

If it's giving you problems deleting it, go to Edit->Permissions and click on the Advanced button. On the bottom, check the box to inherit permissions and OK out. Now delete it.

Then fix that O2 entry in HijackThis. Restart and post a new log.
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Old 02-28-2005, 05:32 AM   #24 (permalink)
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It is finally gone, thanks a million for the help!!!
The entry didnt appear in hijackthis scan again. Should I apply the previous settings to inherit permissions now (and click on remove?) or should i leave it as is?


Log was analyzed using KRC HijackThis Analyzer - Updated on 2/10/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 2:24:12 PM, on 2/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\VIA\RAID\raid_tool.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - Startup: Ubisoft register.lnk = C:\Program Files\UBISOFT\Register\schedule.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/tt3_x.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Alias Documentation Server (aliasdocserver) - Unknown owner - C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe" -s "C:\Program Files\Alias\Maya6.0\docs/Wrapper.conf (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


End of KRC HijackThis Analyzer Log.
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Old 02-28-2005, 07:41 AM   #25 (permalink)
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Yes, it's gone now.

Your log is clean. If you disabled System Restore, make sure to enable it now.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial (http://www.greyknight17.com/spyware.htm#prevent) and use the tools provided.

Are there any problems now? If not, you should be set to go.
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Old 03-01-2005, 01:47 PM   #26 (permalink)
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The system restarts havent stopped.

I had a look to the error log in Help and Support Center.
There are lots of these:
The device, \Device\Scsi\viamraid1, did not respond within the timeout period.

I dont know what via raid is, never used it, all i know is that it is a start up tool.
Could this error be the cause of the restarts?

After each restart i get this error description:
Error code 1000008e, parameter1 c000001d, parameter2 bf8c6fc7, parameter3 f2719810, parameter4 00000000.
with different parameters.

Any ideas??
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Old 03-01-2005, 01:51 PM   #27 (permalink)
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So, you don't use the RAID features of your machine at all? How many hard disks do you have in your machine?

Quote:
RAID = Short for Redundant Array of Independent (or Inexpensive) Disks, a category of disk drives that employ two or more drives in combination for fault tolerance and performance. RAID disk drives are used frequently on servers but aren't generally necessary for personal computers.
If you don't use this feature, then follow this instruction:

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
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Old 03-01-2005, 01:57 PM   #28 (permalink)
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I have one hard disk partisioned in two.
Do I need raid??
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Old 03-01-2005, 02:01 PM   #29 (permalink)
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Not unless you're running multiple hard disks and doing backups to them.

One hard disk? Remove the entry, reboot and let us know if it continues. That RAID tool is obviously starting on boot and searching for a disk that does not exist. High possibility of being responsible for your restarts.
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Old 03-01-2005, 02:19 PM   #30 (permalink)
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ok, i'll do that.
Will this unistall raid completely or just remove it from the start up programs?
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Old 03-01-2005, 02:21 PM   #31 (permalink)
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Will just remove it from startup. I wouldn't remove the program or any of its files.
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Old 03-01-2005, 03:00 PM   #32 (permalink)
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Done, raid is off. Hopefully this will solve things out. Thank u!
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