Serious Virus Problem

[LouieB19]

Hello,

I'll try to explain my problem as detailed as possible. I'm not very tech savy when it comes to virus problems, so I'll start from the beginning with the hope someone knows what's wrong. OS is XP and I have avast virus protection.

I was browsing a site called Surfthechannel.com and when I pressed a link to a another site called Megaupload, I was warned of a possible virus from avast. It didn't notify me that I had a virus but that it notices a file that seems suspicious and it would like to check it's online database. It only gave an option to check online, no option to delete, so I chose to ignore in order to just run a full virus scan from avast after closing all my windows.

Now here things begin to happen that I didn't fully document, but a window appeared with only white within its border, and a pop up that said something about a runtime error. Also I'm guessing XP's default virus software was picking up a problem because it kept notifying me of a virus problem on that bottom right toolbar. When I began to close everything on the screen, the white browser appeared again as well as the runtime error message. I closed everything and loaded up avast, during the initial memory scan thing it does in the beginning, a popup appeared that stated something like "boot level virus an only be deleted before bootup so allow the computer restart an have avast check for viruses at bootup". I agreed, everything shut down, then as everything started back up again avast started scanning for viruses. At this point I began to write everything down in case things get worse.

As it scanned it found two viruses,

windows\system32\UACsfgmgpsuuextqkait.dll infected by Win32:Fase c[Trj]
windows\system32\UACtglkmvkoqevsuyhio.dll infected by Win32:Fase c[Trj]

I deleted the two, and XP began to boot up normally. After logging into my account and the desktop began to appear I noticed two thing. Files which are shortcuts on the desktop didn't have a file graphic, as well as the programs that bootup and load in the system tray on the bottom right weren't loading. At this point I used my mouse and begin clicking around with no response from anything. Then the mouse cursor freezes in it's place and a beeping sound comes from my speakers. At this point I shutdown the pc manually and log into another computer to find a solution to this.

I searched virus databases and none found anything on UACsfgmgpsuuextqkait.dll or UACtglkmvkoqevsuyhio.dll. At this point I don't want to do anything that might make the situation worse. I rather just follow the advice of experienced people rather than begin tinkering around. Anyways I hope I have stated all the necessary information. I hope someone can help. Thanks!

[amateur]

Hello and welcome to TSF.

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