Major Viruses Problem. Infected with AntiVirus System pro

ja5219 · 07-09-2009, 05:29 PM

Hello. I've never had a problem with this computer before (Dimension C521) computer but today i was browsing the web and got infected.

First a program Antivirus system pro installed itself and kept annoying the screen. then I had many processes going that slowed down my computer.

What i did...

I disabled all start up programs that were set.. and restarted.
Now im at the desktop with no Antivirus pro running (Its still in my system)
but now I cant run any .exe in a way.

I click an .exe that is for example in my desktop and I get the
"choose the program you want to use to open this file" window
I can get some programs to run by selecting their original installation folder but it doesnt save the setting.

A virus has also disabled the Folder options so i cant see any hidden folders.
When i try to run msgconfig.. I get the same "choose the program you want to use to open this file" Window.

I also can't run system restore.

Please help!

ja5219 · 07-09-2009, 05:52 PM

Sorry for the Double Post but Before removing infection .. a major problem that has been done now thanks for the virus..

I can't run any system services. Thankfully I can still reach desktop and load everything fine.
But I can't run anything in system32.. such as msconfig, system restore, or anything like user accounts... I get an error saying "C:Windos\System32\rundll32.exe" Application Not Found.

reason im trying to get to user accounts.. I tried to run the Repair Console but it asked for an administrative password.. which I never knew was set.. so I have no clue what it is.

**amateur** · 07-09-2009, 05:56 PM

Hello and welcome to TSF.

A proper set of logs are needed to help.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

07-09-2009, 05:29 PM	#1 (permalink)
ja5219 Registered User Join Date: Mar 2006 Posts: 107 OS: XP	Major Viruses Problem. Infected with AntiVirus System pro Hello. I've never had a problem with this computer before (Dimension C521) computer but today i was browsing the web and got infected. First a program Antivirus system pro installed itself and kept annoying the screen. then I had many processes going that slowed down my computer. What i did... I disabled all start up programs that were set.. and restarted. Now im at the desktop with no Antivirus pro running (Its still in my system) but now I cant run any .exe in a way. I click an .exe that is for example in my desktop and I get the "choose the program you want to use to open this file" window I can get some programs to run by selecting their original installation folder but it doesnt save the setting. A virus has also disabled the Folder options so i cant see any hidden folders. When i try to run msgconfig.. I get the same "choose the program you want to use to open this file" Window. I also can't run system restore. Please help!

07-09-2009, 05:52 PM	#2 (permalink)
ja5219 Registered User Join Date: Mar 2006 Posts: 107 OS: XP	Re: Major Viruses Problem. Infected with AntiVirus System pro Sorry for the Double Post but Before removing infection .. a major problem that has been done now thanks for the virus.. I can't run any system services. Thankfully I can still reach desktop and load everything fine. But I can't run anything in system32.. such as msconfig, system restore, or anything like user accounts... I get an error saying "C:Windos\System32\rundll32.exe" Application Not Found. reason im trying to get to user accounts.. I tried to run the Repair Console but it asked for an administrative password.. which I never knew was set.. so I have no clue what it is.