online scanner

slayerdeath555 · 07-08-2009, 09:06 AM

hello. right this momment im scanning pc with 3 scanners (2 online and my nod32). and bitdefender online scanner found 1 virus and check at report (screnshoot i uploaded). it says: desinfection: failed and next message is deleted. virus is now deleted right? and what about desinfected failed? is it bad if desinfection fail?

tetonbob · 07-08-2009, 09:55 AM

Hello -

Disinfection Failed indicates that whatever was found was not "curable", so it was deleted. Looks like it was an item in %temp%

Hopefully you're not scanning with all of those at the same time, as it may cause conflict and irregular results.

For malware removal assistance, if required...

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, if you need assistance, as I have as many open topics as I can effectively handle at this time.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

slayerdeath555 · 07-08-2009, 10:10 AM

yes...im scanning with all 3 at the same time. bitdefender online scanner found 9 infected files. at the end of scanning i will post screenshots from all 3 scanners.

tetonbob · 07-08-2009, 10:17 AM

That's a bad idea, for the reasons I already mentioned. And, as already mentioned, if you need further assistance with malware removal, please perform the steps outlined in my previous post, and post those requested logs.

Thanks.

I'll close this topic now. This forum is for malware removal assistance, and we want only the requested logs posted.

07-08-2009, 10:10 AM	#3 (permalink)
slayerdeath555 Registered User Join Date: Jun 2009 Posts: 124 OS: xp	Re: online scanner yes...im scanning with all 3 at the same time. bitdefender online scanner found 9 infected files. at the end of scanning i will post screenshots from all 3 scanners.

07-08-2009, 10:17 AM	#4 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,733 OS: 2000 Pro; XP Pro; XP Home	Re: online scanner That's a bad idea, for the reasons I already mentioned. And, as already mentioned, if you need further assistance with malware removal, please perform the steps outlined in my previous post, and post those requested logs. Thanks. I'll close this topic now. This forum is for malware removal assistance, and we want only the requested logs posted. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009