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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 06-30-2009, 07:03 PM   #1 (permalink)
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Posts: 8
OS: xp pro


Grin Going to reformat if my computer keeps this up! HELP!!!

When I boot my computer, and after everything seems to be loaded, I receive multiple notices from symantec stating "your email was unable to be sent" (I have sent no email at this point) I close all of these notices one by one and they do go away but keep returning until I have cleared about a hundred of them. After that I seem to have no problem. When this first began happening I was getting multiple web pages popping up and a window stating I need to update one of my adobe products (somehow I was suspicious of that). I ran multiple spyware products and seem to a gotten rid of the web page pop ups and I no longer am asked to update the adobe program. But those annoying email messages are making me nuts. I am running XP Pro, with symantec antivirus. I have included the highjackthis log. I hope someone can help! I'd hate to have to reformat.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:11:38 AM, on 6/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Rick\obrfkm.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\sttray.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Secunia\PSI\psi.exe

Last edited by rspatch; 06-30-2009 at 07:07 PM. Reason: Highjackthis seemed awfull short - gonna rerun HJT
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Old 06-30-2009, 08:49 PM   #2 (permalink)
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Re: Going to reformat if my computer keeps this up! HELP!!!

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum. So, please don't re-run it.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
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