[SOLVED] Windows Installer Pop-Up

[Bellucciman]

Good Day. I'm a new user to the forum and suspect my PC's infected with some type of virus. I'm running Win 2000 Pro w/Service Pack 4 on a Dell PC. I am unable to get on to the internet, however I can receive my email via Outlook. I have a "Windows Installer" message on the screen each time I try to go into My Computer or IE. It is showing "Preparing to install..." and that's as far as it goes.

Virus? Since there is no MS Config in 2000, other than fragging the drive, is there a way to check for a virus? I'm using AVAST and it is not detecting any viruses.

Any assistance is appreciated!

Regards,

Mike

[tetonbob]

Hello -

I see this topic has been marked Solved, and you're working the issue from another angle at this time, in another section of the forum. If you need to check for malware, please do this...

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

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Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.