Virus Infecting HTML Files - 2

zfadinglifez · 06-28-2009, 01:41 PM

Hi again,

My thread was closed when i was away. I have attached the log file from Kaspersky Online Scanner.

Link to old thread:
Virus infecting html files

Thanks
Steph

**amateur** · 06-28-2009, 02:32 PM

Hi,

As suspected, the system is indeed infected with Virut, and some core system files have already been affected.

As suggested in your previous thread, the best approach is to save your data and start afresh with a reformat and reinstall.

Good luck!

zfadinglifez · 06-28-2009, 03:22 PM

Thank you for confirmation.

I will back up my data and reformat.

I will also report back with any results.

Thanks
Steph

**amateur** · 06-28-2009, 03:28 PM

You're welcome.

zfadinglifez · 06-28-2009, 07:30 PM

I have backed up everything i need, and tried to stare the recovery console..

It was starting when i received the following error message:

"STOP: c000021a {Fatal System Error]
The Windows Logon system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down."

I restared it, and went in to setup where i used F5 to reset defaults. It would still not boot to the recovery console, however it would boot normally.

Is there another route I can take to reformat my hard drive? Unfortunately i do not own a wondows cd.

Thanks for any advice
Steph

**amateur** · 06-28-2009, 08:08 PM

Without a CD, it would be impossible unless your machine has an in-built recovery partition.
Some machines such as Dell and HP have recovery partitions to set the machine to the factory settings.
However, you would be better served with such issues at our Windows XP Help forum, as this section of the forum is specialized in malware removal only.

zfadinglifez · 06-28-2009, 08:53 PM

I have started a thread in the Windows XP support forum:

Recovery Console Error

Thanks again for everything.

**amateur** · 06-28-2009, 09:03 PM

You're welcome and good luck!

06-28-2009, 02:32 PM	#2 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: USA Posts: 7,426 OS: XP SP3	Re: Virus Infecting HTML Files - 2 Hi, As suspected, the system is indeed infected with Virut, and some core system files have already been affected. As suggested in your previous thread, the best approach is to save your data and start afresh with a reformat and reinstall. Good luck! __________________ My services are free. However, you can donate to TSF to help keep it running. Member of ASAP since 2005 Member of UNITE since 2006

06-28-2009, 03:22 PM	#3 (permalink)
zfadinglifez Registered User Join Date: Jun 2009 Posts: 27 OS: XP	Re: Virus Infecting HTML Files - 2 Thank you for confirmation. I will back up my data and reformat. I will also report back with any results. Thanks Steph

06-28-2009, 03:28 PM	#4 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: USA Posts: 7,426 OS: XP SP3	Re: Virus Infecting HTML Files - 2 You're welcome. __________________ My services are free. However, you can donate to TSF to help keep it running. Member of ASAP since 2005 Member of UNITE since 2006

06-28-2009, 07:30 PM	#5 (permalink)
zfadinglifez Registered User Join Date: Jun 2009 Posts: 27 OS: XP	Re: Virus Infecting HTML Files - 2 I have backed up everything i need, and tried to stare the recovery console.. It was starting when i received the following error message: "STOP: c000021a {Fatal System Error] The Windows Logon system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000). The system has been shut down." I restared it, and went in to setup where i used F5 to reset defaults. It would still not boot to the recovery console, however it would boot normally. Is there another route I can take to reformat my hard drive? Unfortunately i do not own a wondows cd. Thanks for any advice Steph

06-28-2009, 08:08 PM	#6 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: USA Posts: 7,426 OS: XP SP3	Re: Virus Infecting HTML Files - 2 Without a CD, it would be impossible unless your machine has an in-built recovery partition. Some machines such as Dell and HP have recovery partitions to set the machine to the factory settings. However, you would be better served with such issues at our Windows XP Help forum, as this section of the forum is specialized in malware removal only. __________________ My services are free. However, you can donate to TSF to help keep it running. Member of ASAP since 2005 Member of UNITE since 2006

06-28-2009, 08:53 PM	#7 (permalink)
zfadinglifez Registered User Join Date: Jun 2009 Posts: 27 OS: XP	Re: Virus Infecting HTML Files - 2 I have started a thread in the Windows XP support forum: Recovery Console Error Thanks again for everything.

06-28-2009, 09:03 PM	#8 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: USA Posts: 7,426 OS: XP SP3	Re: Virus Infecting HTML Files - 2 You're welcome and good luck! __________________ My services are free. However, you can donate to TSF to help keep it running. Member of ASAP since 2005 Member of UNITE since 2006