pctsTray.exe HELP!!?

maffstar · 06-25-2009, 10:29 AM

Hi all

I need some help in regards to an error message that keeps appearing everytime I start my pc up. I'm running Windows XP (Service Pack 2 from what I remember) and maybe 1 out of 5 times I can get online or do things for a short time before my pc freezes and I need to re-start. The error message appears around 3 times over the first 4 minutes and although I press the 'Ok' button each time my pc is as slow as anything and in most cases it freezes :( I did notice someone else had this problem but when I checked on the link on their forum it sent me to an empty forum reply so still stuck. I'll be honest, im not that computer literate so any walkthrough help would be massively appreciated :)

Kind thanks in advance

Matt

**TheBruce1** · 06-25-2009, 11:53 AM

Hello and welcome to TSF

Do you have SpywareDoctor installed by any chance?

maffstar · 06-27-2009, 06:03 AM

Hi there

Many many thanks for gettinjg back to me-I have got Spyware and in the process I have un-installed it from my pc. This seems to have clearted the problem and now the system is running normal again (he says jinxing it).

My only concern now is do I re-install it and hope for the best? I am running Avast at the moment and as far as I know these 2 programs were compatible-if not would you have any suggestions?

Kind thanks

Matt

**TheBruce1** · 06-28-2009, 06:07 AM

Hello again Matt

Quote:

My only concern now is do I re-install it and hope for the best?

You can try that and see if the problem persists, i have not used SpywareDoctor in about fours years so i really could not comment on how good a programme it is these days.

Quote:

I am running Avast at the moment and as far as I know these 2 programs were compatible-if not would you have any suggestions?

I would recommend Superantispyware and MalwareBytes AntiMalware , both these programs have a free version which will remove any spyware found, without the need to purchase the full version.

**TheBruce1** · 07-03-2009, 04:22 AM

As this topic is resolved, this thread is closed.

06-25-2009, 10:29 AM	#1 (permalink)
maffstar Registered User Join Date: Jun 2009 Posts: 2 OS: Windows XP Service Pack 2	pctsTray.exe HELP!!? Hi all I need some help in regards to an error message that keeps appearing everytime I start my pc up. I'm running Windows XP (Service Pack 2 from what I remember) and maybe 1 out of 5 times I can get online or do things for a short time before my pc freezes and I need to re-start. The error message appears around 3 times over the first 4 minutes and although I press the 'Ok' button each time my pc is as slow as anything and in most cases it freezes :( I did notice someone else had this problem but when I checked on the link on their forum it sent me to an empty forum reply so still stuck. I'll be honest, im not that computer literate so any walkthrough help would be massively appreciated :) Kind thanks in advance Matt

06-25-2009, 11:53 AM	#2 (permalink)
TheBruce1 Moderator, Analyst, Security Team Join Date: Oct 2006 Location: Dùn Èideann,Scotland. Posts: 5,093 OS: XP	Re: pctsTray.exe HELP!!? Hello and welcome to TSF Do you have SpywareDoctor installed by any chance? __________________ Member of ASAP since 2007 Member of UNITE since 2008 Notice to BT customers BT to dump Phorm, see Here for more information. No DPI If we have helped you in anyway, please consider Donating

06-27-2009, 06:03 AM	#3 (permalink)
maffstar Registered User Join Date: Jun 2009 Posts: 2 OS: Windows XP Service Pack 2	Re: pctsTray.exe HELP!!? Hi there Many many thanks for gettinjg back to me-I have got Spyware and in the process I have un-installed it from my pc. This seems to have clearted the problem and now the system is running normal again (he says jinxing it). My only concern now is do I re-install it and hope for the best? I am running Avast at the moment and as far as I know these 2 programs were compatible-if not would you have any suggestions? Kind thanks Matt

07-03-2009, 04:22 AM	#5 (permalink)
TheBruce1 Moderator, Analyst, Security Team Join Date: Oct 2006 Location: Dùn Èideann,Scotland. Posts: 5,093 OS: XP	Re: pctsTray.exe HELP!!? As this topic is resolved, this thread is closed. __________________ Member of ASAP since 2007 Member of UNITE since 2008 Notice to BT customers BT to dump Phorm, see Here for more information. No DPI If we have helped you in anyway, please consider Donating