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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 06-19-2009, 06:27 AM   #1 (permalink)
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Join Date: Jun 2009
Posts: 2
OS: windows xp sp3


World of Warcraft and its folder in Windows Explorer keeps closing

Greetings everyone,

There is a quite strange problem with my World of Warcraft that didn't occured before a certain windows reinstallation. The problem is that my WoW keeps closing randomly without any error message and its folder does the same. I tried out lots of things which worked temporarily, but somehow this problem persists further and further. I checked my computer with several antiviruses and antispywares with no succes: they found nothing. When this problem began WoW closed as if i had shut it down in Task Manager. The game didn't save the changes i made while i was playing. I first shut all windows services and it seemed to be working. after a week the problem appeared again. I said to myself that it must be a process killer so i renamed the Wow.exe file to asd.exe and the problem seemed to have been solved; i didn't have any problem with WoW for two weeks, but the problem occured again with a new thing. Not only does WoW close itself but every single folder named "World of Warcraft" and i noticed that if there are other words beside "World of Warcraft" let's suppose "World of Warcraft Trial" the folder won't close. And it happens to Windows Explorer (not IE) only. If i open the "World of Warcraft" folder with Total Commander, TCMD won't close. And now WoW saves the changes when it closes as if i used alt+f4 to close it. I don't think it is a hardware related issue. My memory cards are okay, i checked them with memtest and no problems were found. it can't be a videocard issue because other games don't close. it can't be a motherboard issue because other programs should close if it was the case. Maybe a HDD issue, but i don't think a damaged hardware causes problem to only one program. i bet it is an infection, because i found some interesting processes in my system. for example "netchk.exe" when i launched it, this program said the following: "Unable to kill process: Wow.exe". This process is installed alongside the game "Falcon 4". i never heard of this game, but what the hell was this nethck.exe looking for in my system if a never installed this game? So my process killer theory was right for a time because this thing didn't manage to close WoW because WoW was renamed to "asd.exe" at that time. i found also the process "PSKILL.EXE" which is also a process killer... Anyway, i've created a video about these problems. Here is the link: http://sizostore.extra.hu/2009.%2006...2015-09-09.AVI
and here is a Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:25:44, on 2009. 06. 19.
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{DDB078A7-9B7E-48F1-ACCE-50F9684092C1}: NameServer = 192.168.0.1
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 4039 bytes

PS.: all my drivers are up to date. and WoW also closes when it is minimized to the taskbar, and it doesn't matter where i am in the game. it may close while loading. And HDD formatting doesn't solve the issue.

Edit: Lol. i disabled all windows services again, and WoW doesn't close itself... pfff i don't know what the hell is going on here. but i bet i won't be able to play tommorow because the problem will occure again....

Last edited by Cadaverine; 06-19-2009 at 06:34 AM.
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Old 06-19-2009, 01:18 PM   #2 (permalink)
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Re: World of Warcraft and its folder in Windows Explorer keeps closing

I also noticed that when WoW closes itself a process named "wscript.exe" appears. after WoW is closed, it vanishes. not always does it appear, but at most of the cases it does

Last edited by Cadaverine; 06-19-2009 at 01:39 PM.
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Old 06-19-2009, 02:00 PM   #3 (permalink)
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Re: World of Warcraft and its folder in Windows Explorer keeps closing

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
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After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
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