Multiple problems -- please help - Page 3

Ried · 06-21-2009, 07:51 PM

How is the system behaving, Brian?

bsweeney · 06-21-2009, 08:15 PM

Computer has seemed to be working fine. The only exception I've had is that when trying to listen to music a little bit ago on iTunes, I can't seem to get my USB speakers to work (I've gotten them to connect for a little but it isn't consistent.). After fiddling around with them, the computer blue-screened and said there had been an error with usbport.sys. But I'm thinking that this might just be a problem with the speakers (they've never been great, and I haven't used them in a while), but I don't have any other USB devices to try that out with unfortunately. If you don't think that's related, I wouldn't worry about it.

Thank you, of course, for everything!

Ried · 06-21-2009, 08:31 PM

No, I don't think it's related. I'd like to leave this thread open for several more days. Would you remember to come back and let me know if all is still well?

bsweeney · 06-21-2009, 08:38 PM

Sure, definitely will. Thank you so much for your help this week!

Ried · 06-21-2009, 08:39 PM

You're welcome. Talk to you later this week, then.

bsweeney · 06-24-2009, 04:02 PM

Hi Ried,

Computer seems to be working fine, except for Symantec not recognizing that it's updated (like before). Otherwise, everything seems to be working fine.

Thank you so much for all of your help!

Sincerely,

Brian

Ried · 06-24-2009, 09:41 PM

You're welcome, and thanks for following up with me, Brian.

I would suggest contacting Symantec and see what they suggest.

bsweeney · 06-25-2009, 07:34 AM

Definitely will do. Should I run those final ComboFix steps now?

Ried · 06-25-2009, 02:41 PM

Please do.

Click Start>Run and copy/paste ComboFix /u into the Run box and click OK

Shall we consider this thread resolved?

bsweeney · 06-26-2009, 07:15 AM

Yes, thank you so much again!

06-21-2009, 07:51 PM	#41 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,030 OS: WinXP and Vista	Re: Multiple problems -- please help How is the system behaving, Brian? __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

06-21-2009, 08:15 PM	#42 (permalink)
bsweeney Registered User Join Date: Jun 2009 Posts: 27 OS: Windows XP	Re: Multiple problems -- please help Computer has seemed to be working fine. The only exception I've had is that when trying to listen to music a little bit ago on iTunes, I can't seem to get my USB speakers to work (I've gotten them to connect for a little but it isn't consistent.). After fiddling around with them, the computer blue-screened and said there had been an error with usbport.sys. But I'm thinking that this might just be a problem with the speakers (they've never been great, and I haven't used them in a while), but I don't have any other USB devices to try that out with unfortunately. If you don't think that's related, I wouldn't worry about it. Thank you, of course, for everything!

06-21-2009, 08:31 PM	#43 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,030 OS: WinXP and Vista	Re: Multiple problems -- please help No, I don't think it's related. I'd like to leave this thread open for several more days. Would you remember to come back and let me know if all is still well? __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

06-21-2009, 08:38 PM	#44 (permalink)
bsweeney Registered User Join Date: Jun 2009 Posts: 27 OS: Windows XP	Re: Multiple problems -- please help Sure, definitely will. Thank you so much for your help this week!

06-21-2009, 08:39 PM	#45 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,030 OS: WinXP and Vista	Re: Multiple problems -- please help You're welcome. Talk to you later this week, then. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

06-24-2009, 04:02 PM	#46 (permalink)
bsweeney Registered User Join Date: Jun 2009 Posts: 27 OS: Windows XP	Re: Multiple problems -- please help Hi Ried, Computer seems to be working fine, except for Symantec not recognizing that it's updated (like before). Otherwise, everything seems to be working fine. Thank you so much for all of your help! Sincerely, Brian

06-24-2009, 09:41 PM	#47 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,030 OS: WinXP and Vista	Re: Multiple problems -- please help You're welcome, and thanks for following up with me, Brian. I would suggest contacting Symantec and see what they suggest. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

06-25-2009, 07:34 AM	#48 (permalink)
bsweeney Registered User Join Date: Jun 2009 Posts: 27 OS: Windows XP	Re: Multiple problems -- please help Definitely will do. Should I run those final ComboFix steps now?

06-25-2009, 02:41 PM	#49 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,030 OS: WinXP and Vista	Re: Multiple problems -- please help Please do. Click Start>Run and copy/paste ComboFix /u into the Run box and click OK Shall we consider this thread resolved? __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

06-26-2009, 07:15 AM	#50 (permalink)
bsweeney Registered User Join Date: Jun 2009 Posts: 27 OS: Windows XP	Re: Multiple problems -- please help Yes, thank you so much again!