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Old 06-05-2009, 08:17 PM   #1 (permalink)
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OS: windows xp SP3


IE crashes whole computer, all windows update sites blocked

hey i've been having alot of random system crashes, ontop of internet redirects every second page i've been trying to download any anti virus program but i have restricted access to these types of sites. infact my browser wont even take me to malwarebytes website anymore. LUCKY enough i had safari web browser installed seeing how i cant even open IE without freezing my whole system.

Any help would be awesome, thank you

first off DSS,


DDS (Ver_09-05-14.01) - NTFSx86
Run by Kaitlin at 19:09:05.90 on Fri 06/05/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.347 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe
C:\Program Files\Sierra\Planner\PLNRnote.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Safari\Safari.exe
C:\Documents and Settings\Kaitlin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uInternet Connection Wizard,ShellNext = iexplore
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.3.3.2.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BitComet] "c:\program files\bitcomet\BitComet.exe" /tray
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [DellAutomatedPCTuneUp] "c:\program files\dellautomatedpctuneup\PTAgnt.exe" /startup
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventp~1.lnk - c:\program files\sierra\planner\PLNRnote.exe
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.3.3.2.dll/206
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: NameServer = 85.255.112.21,85.255.112.89
TCP: {67F35166-FB4B-4749-A1C5-06AA1DF4C8F1} = 85.255.112.21,85.255.112.89
TCP: {7C9BF986-973A-429F-84C4-126106F50860} = 85.255.112.21,85.255.112.89
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: AtiExtEvent - Ati2evxx.dll

============= SERVICES / DRIVERS ===============

R2 datunidr;DellAutomatedPCTuneUp UniDriver;c:\windows\system32\drivers\datunidr.sys [2007-8-23 5376]
R2 libusbd;LibUsb-Win32 - Daemon, Version 0.1.10.1;system32\libusbd-nt.exe --> system32\libusbd-nt.exe [?]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2009-5-7 33792]

=============== Created Last 30 ================

2009-05-24 20:38 <DIR> --d----- c:\docume~1\kaitlin\applic~1\Sierra
2009-05-24 20:37 <DIR> --d----- c:\program files\common files\Sierra On-Line
2009-05-24 20:24 <DIR> --d----- c:\program files\Sierra
2009-05-24 20:23 306,688 a------- c:\windows\IsUninst.exe
2009-05-23 21:51 0 a------- c:\windows\system32\commonpriv.log.lock
2009-05-23 21:49 <DIR> --d----- c:\docume~1\kaitlin\applic~1\AVGTOOLBAR
2009-05-23 21:49 <DIR> --d----- c:\program files\AVG
2009-05-23 21:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-05-13 20:08 334,792 a------- c:\windows\system32\_AxShlEx.dll
2009-05-13 18:58 <DIR> --d----- c:\program files\Alcohol Soft
2009-05-13 18:58 13,646 a------- c:\windows\system32\wpa.bak
2009-05-13 18:57 5,208 a------- c:\windows\system32\pid.PNF
2009-05-13 18:49 716,272 a------- c:\windows\system32\drivers\sptd.sys
2009-05-13 18:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-05-12 19:13 298 ---shr-- C:\autorun.inf
2009-05-11 23:35 <DIR> --d----- c:\docume~1\kaitlin\applic~1\Dell
2009-05-11 23:35 16,128 a------- c:\windows\system32\drivers\APPDRV.SYS
2009-05-11 08:08 <DIR> --d----- c:\program files\MSXML 4.0
2009-05-09 20:49 117,760 a------- c:\windows\system32\hpzll5ha.dll
2009-05-09 20:49 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-05-09 20:49 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-05-09 20:47 <DIR> --d----- c:\program files\common files\Hewlett-Packard
2009-05-09 20:47 21,568 a------- c:\windows\system32\drivers\HPZius12.sys
2009-05-09 20:47 16,496 a------- c:\windows\system32\drivers\HPZipr12.sys
2009-05-09 20:47 49,920 a------- c:\windows\system32\drivers\HPZid412.sys
2009-05-09 20:47 267,864 a------- c:\windows\system32\hpzids01.dll
2009-05-09 20:47 675,840 a------- c:\windows\system32\hpowiax3.dll
2009-05-09 20:47 569,344 a------- c:\windows\system32\hpotscl3.dll
2009-05-09 20:47 364,544 a------- c:\windows\system32\hppldcoi.dll
2009-05-09 20:47 309,760 a------- c:\windows\system32\difxapi.dll
2009-05-09 20:47 303,104 a------- c:\windows\system32\hpovst10.dll
2009-05-09 20:47 <DIR> --d----- c:\program files\HP
2009-05-09 20:46 124,404 a------- c:\windows\hpoins14.dat
2009-05-09 20:46 1,996 -------- c:\windows\hpomdl14.dat
2009-05-09 20:46 310,310 a------- c:\windows\system32\autorun.inf
2009-05-09 08:34 19,456 a------- c:\windows\system32\libusbd-9x.exe
2009-05-09 08:34 18,944 a------- c:\windows\system32\libusbd-nt.exe
2009-05-09 08:34 <DIR> --d----- c:\program files\LibUSB-Win32-0.1.10.1
2009-05-08 20:15 216,800 a------- c:\windows\system32\drivers\SynTP.sys
2009-05-08 20:15 196,608 a------- c:\windows\system32\SynCtrl.dll
2009-05-08 20:15 163,840 a------- c:\windows\system32\SynCOM.dll
2009-05-08 20:15 147,456 a------- c:\windows\system32\SynTPAPI.dll
2009-05-08 20:15 110,592 a------- c:\windows\system32\SynTPCo4.dll
2009-05-08 20:15 <DIR> --d----- c:\program files\Synaptics
2009-05-07 18:33 46,592 a------- c:\windows\system32\libusb0.dll
2009-05-07 18:33 33,792 a------- c:\windows\system32\drivers\libusb0.sys
2009-05-06 21:09 <DIR> --d----- c:\program files\Project64 1.6

==================== Find3M ====================

2009-05-24 22:39 29,080 a---h--- c:\windows\system32\mlfcache.dat
2009-04-19 01:38 684 a------- c:\windows\fonts\mpatch.txt
2009-04-19 01:38 5 a------- c:\windows\fonts\mpatch_allow.txt
2009-04-19 00:30 3,399,766 a------- c:\windows\fonts\MicRO Legacy Client.exe
2009-04-19 00:29 3,375,190 a------- c:\windows\fonts\MicRO.exe
2009-04-19 00:28 139,264 a------- c:\windows\fonts\sakray.exe
2009-04-19 00:28 135,168 a------- c:\windows\fonts\Ragnarok.exe
2009-04-19 00:28 32 a------- c:\windows\fonts\micd.ini
2009-04-19 00:27 0 a------- c:\windows\fonts\micro.grf
2009-03-30 02:03 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-23 05:06 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009021620090223\index.dat
2009-02-23 05:06 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009022320090224\index.dat

============= FINISH: 19:09:22.04 ===============
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Old 06-07-2009, 12:31 AM   #2 (permalink)
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OS: Vista


Re: IE crashes whole computer, all windows update sites blocked

Please visit this webpage for download links, and instructions for running combofix:

http://www.bleepingcomputer.com/comb...o-use-combofix

Note: Please rename combofix.exe to cfix.exe

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.
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Old 06-08-2009, 12:58 AM   #3 (permalink)
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OS: windows xp SP3


Re: IE crashes whole computer, all windows update sites blocked

sorry, computer became unusable. I've since reformatted and reinstalled windows.
But thank you so much for your time and effort.
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Old 06-08-2009, 01:03 AM   #4 (permalink)
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Re: IE crashes whole computer, all windows update sites blocked

Thanks for letting me know.

Please check out miekiemoes' "How to Prevent Malware"

Happy safe surfing!
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