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#1 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Malware Help Please
Hello,
I am having major trouble with a Dell Latitude Notebook running Windows XP Home edition. It has been infected with malware with some specific ones that I have observed popping up being Vista Antivirus 2008 and Malware Doctor. These issues have prevented me from running any virus scans and downloading and installing new antivirus, anti-malware, and anti-spyware programs. I attempted to follow your pre-support steps to prepare my computer for support. I have backed up the My Documents folder in Windows and I ran DDS, but the virus prevented me from running GMER. Also, I cannot access your website so I saved the logs I was able to get to a flash drive in order to post them. My dds report would not fit into the message because it made the thread way too so I had to attach it instead I hope you can help, I appreciate it. |
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#2 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
Hello -
It's no wonder you could not post the DDS log. There are over 7000 malware lines in the log. Your system is terribly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we attempt clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show. Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution. So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused. Were it me, I would format and start over. Let me know. I see you tried to run ComboFix. What happened when you did so? Did it produce a log, or give you an error message? If an error message, what did it say? A Reminder.... As seen in Post #2 of our sticky topic 'NEW INSTRUCTIONS Read this Before Posting For Malware Removal Help' Quote:
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#3 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
Hello,
Thanks for your response. When I tried to do the ComboFix scan, the computer sat for about an hour with no results so I quit the scan. I could try it again if you would like. Thanks again, Rocco |
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#4 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
Hi -
Ok, thanks for the info. As already mentioned, the best course of action for this machine would be to format and start over. If it were mine, that's what I'd do. If that's not really an option, we can try to clean it, but I'm uncertain as to the outcome. Please do nothing, other than what I ask. First, I require more information Please go to: VirusTotal
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#5 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
Hi,
I am not able to access IE on the infected computer do to an error message: Runtime Error 216 at 02AA39CE I am assuming this is due to one of the infections. As far as formatting and starting from scratch, I am working on the computer for a friend of mine and I am not 100% sure that this is an option. If that is the route that I go, I have never done it before, but what do I need in order to do it? |
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#6 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
You would need either a set of Recovery Disks from Dell (not just drivers disk, but an OS reinstall disk), or a Operating System Reinstallation CD, or an onboard recovery partition (looking at the attach.txt, this is not apparent), or a retail Windows XP installation CD with it's key.
http://support.dell.com/support/topi...8&docid=339949 http://www.windowsreinstall.com/winx...tallguides.htm I would be careful about using USB to transfer data back and forth, since I'm suspecting a file infector virus. It may well transfer to another machine via USB. There's no proof of that yet, which is one reason I was trying to scan a couple files. Let's try to run gmer again. Let's see if we can get a GMER log. Open notepad and copy/paste the text in the quotebox below into it: Quote:
It should look like this: Double click on run.bat & allow it to run Then, use these settings to produce a log.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries Also.... Can the infected machine boot into Safe Mode?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#7 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
Hi,
Yes the infected machine can boot into safe mode. I have booted into safe mode before to try to do a Malwarebytes scan, but had no luck with that. I was able to do the Gmer scan and the results are attached. Thanks again, Rocco |
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#8 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
Yuck....this machine is a mess.
Delete any existing version of ComboFix you have. Does the machine have internet access? Even if the browser doesn't function well, can you open cmd.exe (Start > Run > type cmd and press Enter) and ping google.com, for example? At the command prompt, type ping www.google.com Press Enter what are the results?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#9 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
The infected machine does have internet access and I am able to ping websites such as google.com on an average of 56ms.
I am waiting to hear back from my friend to see if he has the proper software to go forth with formatting. |
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#10 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
OK....if you like, we can try to clean some of the mess. Even if you decide to format, it may make any data salvage operation, prior to a format, easier.
As mentioned, please delete any existing version of Combofix you might have, and then use the following procedures.... Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. ---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#11 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
Hey,
I was not able to install the recovery console through ComboFix, but I ran it anyway and the log is attached. The background on the desktop is now back, malware doctor no longer pops up, and the screensaver no longer has bugs eating away at the screen so we must be getting somewhere. I spoke with my buddy and he did not have the recovery disks for the system, all he had was the OS re-installation CD. He told me that he will continue looking for them. Thanks again, Rocco ComboFix 09-06-07.07 - Customer 06/08/2009 15:23.1 - NTFSx86 Running from: c:\documents and settings\Customer\desktop\comfxx.exe Command switches used :: /killall WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\buvppwg.exe c:\docume~1\Customer\LOCALS~1\Temp\lsass.exe c:\docume~1\Customer\LOCALS~1\Temp\services.exe c:\docume~1\Customer\LOCALS~1\Temp\svchost.exe c:\docume~1\Customer\LOCALS~1\Temp\taskmgr.exe c:\docume~1\Customer\LOCALS~1\Temp\winlogon.exe c:\documents and settings\All Users\Application Data\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 c:\documents and settings\All Users\Application Data\Microsoft\Protect\svhost.exe c:\documents and settings\All Users\Application Data\Microsoft\Protect\track.sys c:\documents and settings\All Users\Application Data\svhost.exe c:\documents and settings\Customer\Application Data\AXPFixer c:\documents and settings\Customer\Application Data\Seekmo c:\documents and settings\Customer\Application Data\Seekmo\v3.0\Seekmo\dynamic\1.sdf <snip> c:\documents and settings\Customer\Application Data\Seekmo\v3.0\Seekmo\static\DownLoad\tsd_bg.xip c:\documents and settings\Customer\Application Data\unobi.dll c:\documents and settings\Customer\reader_s.exe c:\documents 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c:\windows\system32\onlhnf.dll c:\windows\system32\onubqqoc.ini c:\windows\system32\onwmvalk.ini c:\windows\system32\oolawmih.dll c:\windows\system32\oolslojg.ini c:\windows\system32\oqybgwxt.ini c:\windows\system32\orndrx.dll c:\windows\system32\orysmnhx.dll c:\windows\system32\osdxyivu.exe c:\windows\system32\otfchd.dll c:\windows\system32\oukyoflq.dll c:\windows\system32\ovbappbq.ini c:\windows\system32\ovomyxhl.ini c:\windows\system32\owiyacnl.dll c:\windows\system32\owvrsetd.dll c:\windows\system32\oxcnbnlg.dll c:\windows\system32\oxdcewjk.dll c:\windows\system32\oyavgmuf.exe c:\windows\system32\pawkjj.dll c:\windows\system32\pbfygcic.ini c:\windows\system32\pcagoakv.ini c:\windows\system32\peagwrnq.ini c:\windows\system32\phvlgk.dll c:\windows\system32\pkxbiqil.ini c:\windows\system32\prbnnngo.ini c:\windows\system32\pwppxi.dll c:\windows\system32\pwvgsswx.dll c:\windows\system32\pybderyh.ini c:\windows\system32\pysukics.dll c:\windows\system32\pzntok.dll 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c:\windows\system32\rpebmb.dll c:\windows\system32\rqnohvpf.dll c:\windows\system32\rvpqle.dll c:\windows\system32\rxedtovt.dll c:\windows\system32\ryslawvv.dll c:\windows\system32\sayewbac.dll c:\windows\system32\sedhpbwh.dll c:\windows\system32\sft.res c:\windows\system32\shbnsmej.ini c:\windows\system32\siadtsaa.dll c:\windows\system32\sloxcr.dll c:\windows\system32\stbazx.dll c:\windows\system32\svfrunjm.dll c:\windows\system32\syjyypyw.dll c:\windows\system32\syllrewg.dll c:\windows\system32\SYSDLL.exe c:\windows\system32\sysloc c:\windows\system32\sysloc\sysloc.dll c:\windows\system32\szgghn.dll c:\windows\system32\TDSSnrsr.dll c:\windows\system32\TDSSoexh.dll c:\windows\system32\TDSSoitu.dll c:\windows\system32\TDSSosvd.dll c:\windows\system32\TDSSpaxt.dat c:\windows\system32\tfqthvvw.ini c:\windows\system32\thftuprf.ini c:\windows\system32\thjftker.dll c:\windows\system32\titkxu.dll c:\windows\system32\tjhlxuhl.ini c:\windows\system32\tjstnp.dll c:\windows\system32\tlwglybh.dll c:\windows\system32\tmhpgo.dll c:\windows\system32\tpzynw.dll c:\windows\system32\tvotdexr.ini c:\windows\system32\twvsqrjq.ini c:\windows\system32\tydioj.dll c:\windows\system32\tzgwao.dll c:\windows\system32\uakoyatl.ini c:\windows\system32\ualhxrsl.dll c:\windows\system32\ubulherf.ini c:\windows\system32\uequtrrt.dll c:\windows\system32\ufvsgsed.ini c:\windows\system32\ujhpbctf.dll c:\windows\system32\ujxhdfun.dll c:\windows\system32\umccjj.dll c:\windows\system32\umedhl.dll c:\windows\system32\umemtdjb.dll c:\windows\system32\umhusrlt.dll c:\windows\system32\uqbpktoc.dll c:\windows\system32\uqoxdcco.ini c:\windows\system32\urqNHYSJ.dll c:\windows\system32\uujvxo.dll c:\windows\system32\uvxbpuxy.dll c:\windows\system32\uxebsl.dll c:\windows\system32\uxhtndwb.dll c:\windows\system32\uyxbxqrk.dll c:\windows\system32\vaqlrbuf.ini c:\windows\system32\vav.cpl c:\windows\system32\vchgochw.dll c:\windows\system32\vdrcoawg.dll c:\windows\system32\vdvtycsh.dll c:\windows\system32\vflclx.dll c:\windows\system32\vhlquoqh.dll c:\windows\system32\vjjnnf.dll c:\windows\system32\vjzykk.dll c:\windows\system32\vkfdsuqh.dll c:\windows\system32\vkxriadl.ini c:\windows\system32\vkzsie.dll c:\windows\system32\vmaaxswl.ini c:\windows\system32\vmqmshwb.dll c:\windows\system32\vnfaqn.dll c:\windows\system32\vniqfxdr.dll c:\windows\system32\vnlbsr.dll c:\windows\system32\vnpdhtwd.dll c:\windows\system32\vnqyhnut.ini c:\windows\system32\voxttjrj.ini c:\windows\system32\vqwtdjkx.ini c:\windows\system32\vrltxedw.dll c:\windows\system32\vrpqsiew.dll c:\windows\system32\vtczdy.dll c:\windows\system32\vtdlatps.dll c:\windows\system32\vvwalsyr.ini c:\windows\system32\vxqgbadw.ini c:\windows\system32\vxsdteuo.ini c:\windows\system32\vyjsatli.dll c:\windows\system32\wcjvsohm.dll c:\windows\system32\wdextlrv.ini c:\windows\system32\WinCtrl32.dll c:\windows\system32\wiyhrxyb.ini c:\windows\system32\wjqcywek.ini c:\windows\system32\wlbilvsi.ini c:\windows\system32\wlcmjiqa.ini c:\windows\system32\wmsoua.dll c:\windows\system32\wpejsq.dll c:\windows\system32\wqfejrak.dll c:\windows\system32\wqoqccqa.ini c:\windows\system32\wvgqlkbo.dll c:\windows\system32\wvkyjmna.dll c:\windows\system32\wwdewget.ini c:\windows\system32\wwdpwlmk.dll c:\windows\system32\wwnbce.dll c:\windows\system32\wxcbvilk.ini c:\windows\system32\wzphab.dll c:\windows\system32\wzxuqv.dll c:\windows\system32\xbywom.dll c:\windows\system32\xcwxuoon.ini c:\windows\system32\xdxrlb.dll c:\windows\system32\xgjiqcot.ini c:\windows\system32\xiavvkaf.ini c:\windows\system32\xlecwlrg.dll c:\windows\system32\xlohtv.dll c:\windows\system32\xoqaqrqi.ini c:\windows\system32\xqhoobtg.ini c:\windows\system32\xscdoiib.dll c:\windows\system32\xsqocsna.ini c:\windows\system32\xteguwug.dll c:\windows\system32\xtlxthyi.dll c:\windows\system32\xxyaxYpm.dll c:\windows\system32\xyppdeon.ini c:\windows\system32\yayunr.dll c:\windows\system32\yaywUkif.dll c:\windows\system32\yeaiacqa.dll c:\windows\system32\yfoabjoj.ini c:\windows\system32\ygocgxpi.dll c:\windows\system32\yhafd78auhd.dll c:\windows\system32\yivlrakn.ini c:\windows\system32\yjlzmu.dll c:\windows\system32\ykbuskwd.dll c:\windows\system32\ylavym.dll c:\windows\system32\yoxjnyfn.dll c:\windows\system32\yqysfsib.dll c:\windows\system32\ytegykeh.ini c:\windows\system32\yudlbl.dll c:\windows\system32\yuetolbf.dll c:\windows\system32\yvfjnm.dll c:\windows\system32\yvsftm.dll c:\windows\system32\yvyjwuct.dll c:\windows\system32\yyfxfpsh.dll c:\windows\system32\zbtzev.dll c:\windows\system32\zcqnft.dll c:\windows\system32\zctdjb.dll c:\windows\system32\zelofq.dll c:\windows\system32\zlijzg.dll c:\windows\system32\zvsoad.dll c:\windows\system32\zzqbop.dll c:\windows\vmreg.dll c:\windows\winhelp.ini C:\xcrashdump.dat c:\windows\system32\drivers\b29cf5d8.sys . . . . failed to delete . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Service_TDSSSERV.SYS -------\Legacy_TDSSSERV.SYS -------\Legacy_avast!antivirus -------\Legacy_FMEXWGHG -------\Legacy_MSUPDATE -------\Legacy_PWE86 -------\Service_avast!antivirus -------\Service_b29cf5d8 -------\Service_fmexwghg -------\Service_msupdate -------\Service_pwE86 ((((((((((((((((((((((((( Files Created from 2009-05-08 to 2009-06-08 ))))))))))))))))))))))))))))))) . 2009-06-08 22:37 . 2009-06-08 22:37 372 --sha-w- c:\windows\system32\lRstDJlm.ini2 2009-06-08 22:36 . 2009-06-08 22:36 304128 ----a-w- c:\windows\system32\mlJDtsRl.dll 2009-06-05 02:49 . 2009-06-08 22:39 99422 ----a-w- c:\windows\system32\drivers\37ced551.sys 2009-06-04 01:18 . 2009-06-04 01:48 -------- d-s---w- C:\123 2009-06-03 17:20 . 2009-06-05 02:48 29184 ----a-w- c:\windows\system32\jbnmcd.dll 2009-06-03 17:04 . 2009-06-05 02:48 124416 ----a-w- c:\windows\system32\avast!AVSControlService.exe 2009-06-03 17:04 . 2009-06-08 20:18 29184 ----a-w- c:\windows\system32\jbnmck.dll 2009-06-03 01:05 . 2009-06-03 01:05 27648 ----a-w- C:\undlh.exe 2009-06-03 00:48 . 2009-06-08 22:39 112204 ----a-w- c:\windows\system32\drivers\b29cf5d8.sys 2009-06-03 00:48 . 2009-06-03 00:48 27648 ----a-w- C:\isjtcmum.exe 2009-06-02 18:51 . 2009-06-02 18:51 36352 ----a-w- c:\documents and settings\All Users\proto.dll 2009-06-01 18:42 . 2006-04-06 00:38 110592 ----a-w- c:\documents and settings\Customer\Application Data\U3\temp\cleanup.exe 2009-06-01 17:14 . 2009-06-01 17:15 -------- d--h--w- c:\windows\system32\GroupPolicy 2009-06-01 01:16 . 2009-06-01 01:16 -------- dc----w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-06-01 00:52 . 2009-06-04 03:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-06-01 00:50 . 2009-06-01 00:50 -------- d-----w- c:\program files\AVG 2009-06-01 00:50 . 2009-06-01 00:50 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-06-08 22:39 . 2009-06-08 22:39 117760 ----a-w- c:\windows\system32\tljxbl.dll 2009-06-08 22:39 . 2009-06-08 22:39 117760 ----a-w- c:\windows\system32\yvucvwor.dll 2009-06-08 17:44 . 2008-11-27 23:36 2912 ----a-w- c:\windows\system32\TDSSriqp.dll 2009-06-04 15:58 . 2008-03-16 20:50 -------- d-----w- c:\program files\LimeWire 2009-06-04 04:56 . 2008-03-16 20:52 -------- d-----w- c:\documents and settings\Customer\Application Data\LimeWire 2009-06-03 00:50 . 2004-08-04 10:00 212480 ----a-w- c:\windows\system32\drivers\ndis.sys 2009-06-01 18:34 . 2008-03-04 00:08 -------- d-----w- c:\documents and settings\Customer\Application Data\U3 2009-06-01 01:18 . 2008-03-16 19:52 -------- d-----w- c:\program files\Google 2009-06-01 00:38 . 2008-03-04 03:04 -------- d-----w- c:\documents and settings\All Users\Application Data\avg7 . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00197914-1702-48f6-9a58-1849dc7293c5}] 2009-06-08 22:39 117760 ----a-w- c:\windows\system32\tljxbl.dll [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1a8ac21e-fec6-4b89-a86f-8c95c6d363e1}] 2009-06-08 22:36 304128 ----a-w- c:\windows\system32\mlJDtsRl.dll [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4f26bedb-d89b-44a1-948b-5d523292dadf}] 2008-06-01 00:02 33408 ----a-w- c:\windows\system32\awtrRLFW.dll [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{aff01325-0fc2-4749-8914-fbf0565ad9cc}] 2009-06-08 20:18 29184 ----a-w- c:\windows\system32\jbnmck.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360] "Aim6"="c:\program files\AIM6\aim6.exe" [2008-03-06 50528] "DiskChk help"="c:\documents and settings\All Users\proto.dll" [2009-06-02 36352] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X] "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-08-13 335872] "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792] "PCTVOICE"="pctspk.exe" - c:\windows\system32\pctspk.exe [2002-07-18 163840] "ATIModeChange"="Ati2mdxx.exe" - c:\windows\system32\Ati2mdxx.exe [2001-09-04 28672] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office Fast Start.lnk - c:\msoffice\Office\FASTBOOT.EXE [1996-3-20 14848] Microsoft Office Find Fast Indexer.lnk - c:\msoffice\Office\FINDFAST.EXE [1996-3-20 86528] Microsoft Office Shortcut Bar.lnk - c:\msoffice\Office\MSOFFICE.EXE [1996-3-20 365056] [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] "{4F26BEDB-D89B-44A1-948B-5D523292DADF}"= "c:\windows\system32\awtrRLFW.dll" [2008-06-01 33408] "{fe319530-1e2d-424a-ac3d-c242bf8d8b2d}"= "c:\windows\system32\tljxbl.dll" [2009-06-08 117760] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\awtrRLFW] 2008-06-01 00:02 33408 ----a-w- c:\windows\system32\awtrRLFW.dll [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Authentication Packages REG_MULTI_SZ msv1_0 c:\windows\system32\mlJDtsRl [HKEY_LOCAL_MACHINE\software\microsoft\security center] "UpdatesDisableNotify"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"= S1 9800d3ba;9800d3ba;c:\windows\system32\drivers\9800d3ba.sys [11/27/2008 4:48 PM 0] --- Other Services/Drivers In Memory --- *NewlyCreated* - FMEXWGHG *Deregistered* - fmexwghg . - - - - ORPHANS REMOVED - - - - <snip> . ------- Supplementary Scan ------- . uStart Page = hxxp://www.aol.com/?src=aim uInternet Settings,ProxyServer = http=localhost:7171 uInternet Settings,ProxyOverride = *.local;<local> IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html . ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-06-08 17:36 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... c:\windows\system32\lRstDJlm.ini 372 bytes c:\windows\system32\lRstDJlm.ini2 372 bytes scan completed successfully hidden files: 2 ************************************************************************** [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\37ced551] "ImagePath"="\SystemRoot\System32\drivers\37ced551.sys" -- [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\b29cf5d8] "ImagePath"="\SystemRoot\System32\drivers\b29cf5d8.sys" . --------------------- LOCKED REGISTRY KEYS --------------------- [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\BITS\Parameters] @DACL=(02 0000) "ServiceDll"=expand:"c:\\WINDOWS\\system32\\qmgr.dll" [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\BITS\Security] @DACL=(02 0000) "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02, 00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\ . --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - > 'winlogon.exe'(620) c:\windows\system32\awtrRLFW.dll - - - - - - - > 'explorer.exe'(5288) c:\windows\system32\mlJDtsRl.dll c:\windows\system32\tljxbl.dll . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ati2evxx.exe c:\windows\system32\LEXBCES.EXE c:\windows\system32\LEXPPS.EXE c:\windows\system32\avast!AVSControlService.exe c:\program files\Viewpoint\Common\ViewpointService.exe c:\windows\system32\wscntfy.exe c:\windows\system32\rundll32.exe c:\program files\AIM6\aolsoftware.exe c:\windows\system32\rundll32.exe . ************************************************************************** . Completion time: 2009-06-08 17:48 - machine was rebooted ComboFix-quarantined-files.txt 2009-06-08 22:48 Pre-Run: 152,266,080,256 bytes free Post-Run: 152,275,759,104 bytes free 1744 --- E O F --- 2008-05-28 02:21 Last edited by tetonbob; 06-08-2009 at 09:45 PM. Reason: snipped |
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#12 (permalink) | ||
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
Hi -
That went better than expected. Let's continue moving forward, and see how it goes.About this: Quote:
We have more work to do, and there are other ways to install the recovery console. While we've made good progress, there's still more work to do, and I'd feel better having it installed. Also, Combofix will not perform some of it's repairs without the Recovery Console installed. About this: Quote:
It's best to hit this hard and fast now....we may get it back into order after all.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#13 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
When I got the message that the recovery console was not installed on the PC, I clicked on Yes to download. I was connected through a wireless connection, but a message appeared saying something about:
An internet connect in order to download recovery console, connect to the internet before you click ok. I made sure the internet connection was connected and clicked ok. Then it said: Could not download recovery console. So there was some sort of error preventing me from downloading it. As for the discs I received from my friend, he gave me the disc to give him a fresh OS and the Drivers and Utilities Disc which isn't necessary at this point. The error messages that I received are close to what I remember, but they are not word for word. I hope they help you. Thanks, Rocco |
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#14 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
OK....since having Recovery Console installed is critical to fixing some of the infection, let's have you use the manual install method.
Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. --------------------------------------------------------------------------------------------- Please do this: Go to Microsoft's website => http://support.microsoft.com/kb/310994 Select the download that's appropriate for your Operating System ![]() For this machine, it's this file: http://www.microsoft.com/downloads/d...displaylang=en Download the file & save it as it's originally named, next to ComboFix.exe.
Please return with logs from: C:\CF_RC.txt ComboFix (C:\ComboFix.txt if it's been closed)
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#15 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
Ok,
here are the logs you asked for. Everything ran very smoothly and ComboFix ran a lot quicker than the previous time it scanned. ComboFix 09-06-07.07 - Customer 06/09/2009 23:34.2 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.789 [GMT -5:00] Running from: c:\documents and settings\Customer\Desktop\comfxx.exe Command switches used :: c:\documents and settings\Customer\Desktop\CFScript.txt FILE :: "c:\windows\system32\lRstDJlm.ini" "c:\windows\system32\lRstDJlm.ini2" file zipped: c:\documents and settings\All Users\proto.dll file zipped: C:\isjtcmum.exe file zipped: C:\undlh.exe file zipped: c:\windows\system32\avast!AVSControlService.exe file zipped: c:\windows\system32\awtrRLFW.dll file zipped: c:\windows\system32\drivers\37ced551.sys file zipped: c:\windows\system32\drivers\9800d3ba.sys file zipped: c:\windows\system32\drivers\b29cf5d8.sys file zipped: c:\windows\system32\jbnmcd.dll file zipped: c:\windows\system32\jbnmck.dll file zipped: c:\windows\system32\mlJDtsRl.dll file zipped: c:\windows\system32\TDSSriqp.dll file zipped: c:\windows\system32\tljxbl.dll file zipped: c:\windows\system32\yvucvwor.dll . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\documents and settings\All Users\proto.dll C:\isjtcmum.exe C:\undlh.exe c:\windows\system32\avast!AVSControlService.exe c:\windows\system32\awtrRLFW.dll c:\windows\system32\drivers\37ced551.sys c:\windows\system32\drivers\9800d3ba.sys c:\windows\system32\drivers\b29cf5d8.sys c:\windows\system32\jbnmcd.dll c:\windows\system32\jbnmck.dll c:\windows\system32\lRstDJlm.ini c:\windows\system32\lRstDJlm.ini2 c:\windows\system32\mlJDtsRl.dll c:\windows\system32\sft.res c:\windows\system32\TDSSriqp.dll c:\windows\system32\tljxbl.dll c:\windows\system32\yvucvwor.dll c:\windows\system32\drivers\ndis.sys . . . is infected!! . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Service_37ced551 -------\Service_9800d3ba -------\Service_b29cf5d8 -------\Legacy_avast!avscontrolservice -------\Service_avast!avscontrolservice ((((((((((((((((((((((((( Files Created from 2009-05-10 to 2009-06-10 ))))))))))))))))))))))))))))))) . 2009-06-04 01:18 . 2009-06-04 01:48 -------- d-s---w- C:\123 2009-06-01 18:42 . 2006-04-06 00:38 110592 ----a-w- c:\documents and settings\Customer\Application Data\U3\temp\cleanup.exe 2009-06-01 17:14 . 2009-06-01 17:15 -------- d--h--w- c:\windows\system32\GroupPolicy 2009-06-01 01:16 . 2009-06-01 01:16 -------- dc----w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-06-01 00:52 . 2009-06-04 03:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-06-01 00:50 . 2009-06-01 00:50 -------- d-----w- c:\program files\AVG 2009-06-01 00:50 . 2009-06-01 00:50 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-06-04 15:58 . 2008-03-16 20:50 -------- d-----w- c:\program files\LimeWire 2009-06-04 04:56 . 2008-03-16 20:52 -------- d-----w- c:\documents and settings\Customer\Application Data\LimeWire 2009-06-03 00:50 . 2004-08-04 10:00 212480 ----a-w- c:\windows\system32\drivers\ndis.sys 2009-06-01 18:34 . 2008-03-04 00:08 -------- d-----w- c:\documents and settings\Customer\Application Data\U3 2009-06-01 01:18 . 2008-03-16 19:52 -------- d-----w- c:\program files\Google 2009-06-01 00:38 . 2008-03-04 03:04 -------- d-----w- c:\documents and settings\All Users\Application Data\avg7 . ------- Sigcheck ------- [-] 2009-06-03 00:50 212480 1DDCD4F10C093B87A59A0FBA97E8462D c:\windows\system32\drivers\ndis.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360] "Aim6"="c:\program files\AIM6\aim6.exe" [2008-03-06 50528] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X] "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-08-13 335872] "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792] "PCTVOICE"="pctspk.exe" - c:\windows\system32\pctspk.exe [2002-07-18 163840] "ATIModeChange"="Ati2mdxx.exe" - c:\windows\system32\Ati2mdxx.exe [2001-09-04 28672] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office Fast Start.lnk - c:\msoffice\Office\FASTBOOT.EXE [1996-3-20 14848] Microsoft Office Find Fast Indexer.lnk - c:\msoffice\Office\FINDFAST.EXE [1996-3-20 86528] Microsoft Office Shortcut Bar.lnk - c:\msoffice\Office\MSOFFICE.EXE [1996-3-20 365056] [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"= R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [3/16/2008 2:43 PM 24652] . - - - - ORPHANS REMOVED - - - - BHO-{00197914-1702-48f6-9a58-1849dc7293c5} - c:\windows\system32\tljxbl.dll BHO-{575040f7-571f-4302-a657-6d4e448eeb35} - c:\windows\system32\mlJDtsRl.dll BHO-{aff01325-0fc2-4749-8914-fbf0565ad9cc} - jbnmck.dll HKCU-Run-DiskChk help - c:\documents and settings\All Users\proto.dll ShellExecuteHooks-{fe319530-1e2d-424a-ac3d-c242bf8d8b2d} - c:\windows\system32\tljxbl.dll Notify-awtrRLFW - awtrRLFW.dll . ------- Supplementary Scan ------- . uStart Page = hxxp://www.aol.com/?src=aim IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html . ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-06-09 23:48 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- LOCKED REGISTRY KEYS --------------------- [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\BITS\Parameters] @DACL=(02 0000) "ServiceDll"=expand:"c:\\WINDOWS\\system32\\qmgr.dll" [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\BITS\Security] @DACL=(02 0000) "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02, 00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\ . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ati2evxx.exe c:\windows\system32\LEXBCES.EXE c:\windows\system32\LEXPPS.EXE c:\windows\system32\wscntfy.exe c:\program files\AIM6\aolsoftware.exe . ************************************************************************** . Completion time: 2009-06-10 23:50 - machine was rebooted ComboFix-quarantined-files.txt 2009-06-10 04:50 ComboFix2.txt 2009-06-08 22:48 Pre-Run: 152,282,529,792 bytes free Post-Run: 152,268,288,000 bytes free 145 --- E O F --- 2008-05-28 02:21 |
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#16 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
Hi -
ComboFix is updated frequently. Please delete your existing version, download a fresh copy from one of the links below, disable any protections as before, and run ComboFix one more time. Post the log produced.
Also, let me know if you have the Windows XP Installation CD in hand; we may need it to replace a file.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#17 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
Ok,
Deleted and installed ComboFix. Here is the log. I do have the Windows re-installation CD handy so that we can replace a file if needed. ComboFix 09-06-09.06 - Customer 06/10/2009 1:30.3 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.700 [GMT -5:00] Running from: c:\documents and settings\Customer\Desktop\ComboFix.exe AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\documents and settings\LocalService\Application Data\1458931097.exe C:\ipkc.exe C:\ldpmwlum.exe c:\program files\Internet Explorer\setupapi.dll c:\windows\system32\avast!Antivirus.exe c:\windows\system32\avast!AVSControlService.exe c:\windows\system32\jbnmcd.dll c:\windows\system32\sft.res Infected copy of c:\windows\system32\drivers\ndis.sys was found and disinfected Restored copy from - The cat ate it :) . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_AVAST!ANTIVIRUS -------\Service_avast!Antivirus ((((((((((((((((((((((((( Files Created from 2009-05-10 to 2009-06-10 ))))))))))))))))))))))))))))))) . 2009-06-10 06:17 . 2009-06-10 06:17 -------- d--h--w- C:\$AVG8.VAULT$ 2009-06-10 05:17 . 2009-06-10 05:32 -------- d-----w- c:\windows\system32\drivers\Avg 2009-06-10 05:17 . 2009-06-10 05:17 10520 ----a-w- c:\windows\system32\avgrsstx.dll 2009-06-10 05:17 . 2009-06-10 05:17 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys 2009-06-10 05:17 . 2009-06-10 05:17 325640 ----a-w- c:\windows\system32\drivers\avgldx86.sys 2009-06-10 05:17 . 2009-06-10 05:17 27656 ----a-w- c:\windows\system32\drivers\avgmfx86.sys 2009-06-10 05:08 . 2009-06-10 05:08 3371383 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe 2009-06-10 05:07 . 2009-06-10 05:07 -------- d-----w- c:\documents and settings\Customer\Application Data\Malwarebytes 2009-06-10 05:07 . 2009-05-26 18:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-06-10 05:07 . 2009-05-26 18:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-06-10 05:06 . 2009-06-10 05:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes 2009-06-10 05:01 . 2009-06-10 06:36 99422 ----a-w- c:\windows\system32\drivers\71ff3351.sys 2009-06-04 01:18 . 2009-06-04 01:48 -------- d-s---w- C:\123 2009-06-01 18:42 . 2006-04-06 00:38 110592 ----a-w- c:\documents and settings\Customer\Application Data\U3\temp\cleanup.exe 2009-06-01 17:14 . 2009-06-01 17:15 -------- d--h--w- c:\windows\system32\GroupPolicy 2009-06-01 01:16 . 2009-06-01 01:16 -------- dc----w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-06-01 00:52 . 2009-06-10 05:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-06-01 00:50 . 2009-06-01 00:50 -------- d-----w- c:\program files\AVG 2009-06-01 00:50 . 2009-06-10 06:28 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-06-10 06:32 . 2004-08-04 10:00 182912 ----a-w- c:\windows\system32\drivers\ndis.sys 2009-06-04 15:58 . 2008-03-16 20:50 -------- d-----w- c:\program files\LimeWire 2009-06-04 04:56 . 2008-03-16 20:52 -------- d-----w- c:\documents and settings\Customer\Application Data\LimeWire 2009-06-01 18:34 . 2008-03-04 00:08 -------- d-----w- c:\documents and settings\Customer\Application Data\U3 2009-06-01 01:18 . 2008-03-16 19:52 -------- d-----w- c:\program files\Google . ((((((((((((((((((((((((((((( SnapShot@2009-06-08_22.37.51 ))))))))))))))))))))))))))))))))))))))))) . + 2004-08-04 10:00 . 2009-06-10 06:29 182912 c:\windows\system32\dllcache\ndis.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AFF01325-0FC2-4749-8914-FBF0565AD9CC}] jbnmcd.dll [BU] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360] "Aim6"="c:\program files\AIM6\aim6.exe" [2008-03-06 50528] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X] "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-08-13 335872] "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792] "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-10 1932568] "PCTVOICE"="pctspk.exe" - c:\windows\system32\pctspk.exe [2002-07-18 163840] "ATIModeChange"="Ati2mdxx.exe" - c:\windows\system32\Ati2mdxx.exe [2001-09-04 28672] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office Fast Start.lnk - c:\msoffice\Office\FASTBOOT.EXE [1996-3-20 14848] Microsoft Office Find Fast Indexer.lnk - c:\msoffice\Office\FINDFAST.EXE [1996-3-20 86528] Microsoft Office Shortcut Bar.lnk - c:\msoffice\Office\MSOFFICE.EXE [1996-3-20 365056] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter] 2009-06-10 05:17 10520 ----a-w- c:\windows\system32\avgrsstx.dll [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"= "c:\\Program Files\\AVG\\AVG8\\avgemc.exe"= "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"= "c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"= R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [6/10/2009 12:17 AM 325640] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [6/10/2009 12:17 AM 108552] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [6/10/2009 12:17 AM 908056] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [6/10/2009 12:17 AM 298264] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [3/16/2008 2:43 PM 24652] S2 avast!AVSControlService;avast!AVSControlService;c:\windows\System32\avast!AVSControlService.exe -k netsvcs --> c:\windows\System32\avast!AVSControlService.exe -k netsvcs [?] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.aol.com/?src=aim IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html . ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-06-10 01:35 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\71ff3351] "ImagePath"="\SystemRoot\System32\drivers\71ff3351.sys" . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ati2evxx.exe c:\windows\system32\LEXBCES.EXE c:\windows\system32\LEXPPS.EXE c:\program files\AVG\AVG8\avgrsx.exe c:\progra~1\AVG\AVG8\avgnsx.exe c:\windows\system32\wscntfy.exe c:\program files\AVG\AVG8\avgcsrvx.exe . ************************************************************************** . Completion time: 2009-06-10 1:37 - machine was rebooted ComboFix-quarantined-files.txt 2009-06-10 06:37 ComboFix2.txt 2009-06-10 04:50 ComboFix3.txt 2009-06-08 22:48 Pre-Run: 152,062,468,096 bytes free Post-Run: 152,059,195,392 bytes free 131 --- E O F --- 2008-05-28 02:21 |
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#18 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
The CD should not be necessary now...the kitty was hungry.
We're making progress.Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. ---------------------------------------------------------------------------------------------
Please go to Start > Run and copy/paste the following, then press Enter: C:\QooBox\ComboFix-quarantined-files.txt Post the contents of the logfile which will open. Please go to Start > Run and copy/paste the following, then press Enter: C:\QooBox\Add-Remove Programs.txt A text file should open. Please post the contents of that file in your next reply.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#19 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 21
OS: xp home
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Re: Malware Help Please
Ok,
I posted the .zip file to the site you asked me to and here is the ComboFix log: ComboFix 09-06-09.06 - Customer 06/10/2009 1:30.3 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.700 [GMT -5:00] Running from: c:\documents and settings\Customer\Desktop\ComboFix.exe AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\documents and settings\LocalService\Application Data\1458931097.exe C:\ipkc.exe C:\ldpmwlum.exe c:\program files\Internet Explorer\setupapi.dll c:\windows\system32\avast!Antivirus.exe c:\windows\system32\avast!AVSControlService.exe c:\windows\system32\jbnmcd.dll c:\windows\system32\sft.res Infected copy of c:\windows\system32\drivers\ndis.sys was found and disinfected Restored copy from - The cat ate it :) . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_AVAST!ANTIVIRUS -------\Service_avast!Antivirus ((((((((((((((((((((((((( Files Created from 2009-05-10 to 2009-06-10 ))))))))))))))))))))))))))))))) . 2009-06-10 06:17 . 2009-06-10 06:17 -------- d--h--w- C:\$AVG8.VAULT$ 2009-06-10 05:17 . 2009-06-10 05:32 -------- d-----w- c:\windows\system32\drivers\Avg 2009-06-10 05:17 . 2009-06-10 05:17 10520 ----a-w- c:\windows\system32\avgrsstx.dll 2009-06-10 05:17 . 2009-06-10 05:17 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys 2009-06-10 05:17 . 2009-06-10 05:17 325640 ----a-w- c:\windows\system32\drivers\avgldx86.sys 2009-06-10 05:17 . 2009-06-10 05:17 27656 ----a-w- c:\windows\system32\drivers\avgmfx86.sys 2009-06-10 05:08 . 2009-06-10 05:08 3371383 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe 2009-06-10 05:07 . 2009-06-10 05:07 -------- d-----w- c:\documents and settings\Customer\Application Data\Malwarebytes 2009-06-10 05:07 . 2009-05-26 18:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys 2009-06-10 05:07 . 2009-05-26 18:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2009-06-10 05:06 . 2009-06-10 05:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes 2009-06-10 05:01 . 2009-06-10 06:36 99422 ----a-w- c:\windows\system32\drivers\71ff3351.sys 2009-06-04 01:18 . 2009-06-04 01:48 -------- d-s---w- C:\123 2009-06-01 18:42 . 2006-04-06 00:38 110592 ----a-w- c:\documents and settings\Customer\Application Data\U3\temp\cleanup.exe 2009-06-01 17:14 . 2009-06-01 17:15 -------- d--h--w- c:\windows\system32\GroupPolicy 2009-06-01 01:16 . 2009-06-01 01:16 -------- dc----w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-06-01 00:52 . 2009-06-10 05:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2009-06-01 00:50 . 2009-06-01 00:50 -------- d-----w- c:\program files\AVG 2009-06-01 00:50 . 2009-06-10 06:28 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-06-10 06:32 . 2004-08-04 10:00 182912 ----a-w- c:\windows\system32\drivers\ndis.sys 2009-06-04 15:58 . 2008-03-16 20:50 -------- d-----w- c:\program files\LimeWire 2009-06-04 04:56 . 2008-03-16 20:52 -------- d-----w- c:\documents and settings\Customer\Application Data\LimeWire 2009-06-01 18:34 . 2008-03-04 00:08 -------- d-----w- c:\documents and settings\Customer\Application Data\U3 2009-06-01 01:18 . 2008-03-16 19:52 -------- d-----w- c:\program files\Google . ((((((((((((((((((((((((((((( SnapShot@2009-06-08_22.37.51 ))))))))))))))))))))))))))))))))))))))))) . + 2004-08-04 10:00 . 2009-06-10 06:29 182912 c:\windows\system32\dllcache\ndis.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AFF01325-0FC2-4749-8914-FBF0565AD9CC}] jbnmcd.dll [BU] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360] "Aim6"="c:\program files\AIM6\aim6.exe" [2008-03-06 50528] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X] "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-08-13 335872] "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792] "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-10 1932568] "PCTVOICE"="pctspk.exe" - c:\windows\system32\pctspk.exe [2002-07-18 163840] "ATIModeChange"="Ati2mdxx.exe" - c:\windows\system32\Ati2mdxx.exe [2001-09-04 28672] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office Fast Start.lnk - c:\msoffice\Office\FASTBOOT.EXE [1996-3-20 14848] Microsoft Office Find Fast Indexer.lnk - c:\msoffice\Office\FINDFAST.EXE [1996-3-20 86528] Microsoft Office Shortcut Bar.lnk - c:\msoffice\Office\MSOFFICE.EXE [1996-3-20 365056] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter] 2009-06-10 05:17 10520 ----a-w- c:\windows\system32\avgrsstx.dll [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"= "c:\\Program Files\\AVG\\AVG8\\avgemc.exe"= "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"= "c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"= R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [6/10/2009 12:17 AM 325640] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [6/10/2009 12:17 AM 108552] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [6/10/2009 12:17 AM 908056] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [6/10/2009 12:17 AM 298264] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [3/16/2008 2:43 PM 24652] S2 avast!AVSControlService;avast!AVSControlService;c:\windows\System32\avast!AVSControlService.exe -k netsvcs --> c:\windows\System32\avast!AVSControlService.exe -k netsvcs [?] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.aol.com/?src=aim IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html . ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-06-10 01:35 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** [HKEY_LOCAL_MACHINE\System\ControlSet003\Services\71ff3351] "ImagePath"="\SystemRoot\System32\drivers\71ff3351.sys" . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ati2evxx.exe c:\windows\system32\LEXBCES.EXE c:\windows\system32\LEXPPS.EXE c:\program files\AVG\AVG8\avgrsx.exe c:\progra~1\AVG\AVG8\avgnsx.exe c:\windows\system32\wscntfy.exe c:\program files\AVG\AVG8\avgcsrvx.exe . ************************************************************************** . Completion time: 2009-06-10 1:37 - machine was rebooted ComboFix-quarantined-files.txt 2009-06-10 06:37 ComboFix2.txt 2009-06-10 04:50 ComboFix3.txt 2009-06-08 22:48 Pre-Run: 152,062,468,096 bytes free Post-Run: 152,059,195,392 bytes free 131 --- E O F --- 2008-05-28 02:21 The other files are attached. Thanks, Rocco |
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#20 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Malware Help Please
Hi Rocco -
Thanks for uploading the one file. I'll have more work for you to do after I review the attached logs. The ComboFix log posted is from the previous run, not the most recent run. That new log should be located at C:\ComboFix.txt Please post it whilst I review the attached logs.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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