Removed Virus but now have trouble with IE and Firefox

[rgcarterva]

Hello,

I sucessfully removed a nasty google/search engine hijack virus but now whenever I load IE or Firefox I get an error that says "The Application or DLL globalroot\sytemroot\system32\gxcxcirlfusovhnfxodedbshnawmnwuyvqmxm.dll is not a valid windows image. Please check this against your installation diskette.

This DLL is actually the file the virus and malware software identified and I suspect removed. How do I get rid of this warning. IE and Firefox open fine after I click OK on the warning.

Below and attached are the DDS/GMER files.

Thanks for your help!

________

DDS (Ver_09-05-14.01) - NTFSx86
Run by Jessica Carter at 22:47:59.45 on Wed 06/03/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.984 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\MozyHome\mozybackup.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\Rundll32.exe
C:\DOCUME~1\JESSIC~1\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\dlcjcoms.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware_named.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\javaws.exe
C:\Program Files\Java\jre6\bin\javaw.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jessica Carter\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.weather.com/outlook/health/general/local/20001
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - No File
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.9.0\ViewBarBHO.dll
BHO: {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar5.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar5.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.9.0\IEViewBar.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [TCOYFReminder] c:\progra~1\tcoyf\tcoyftray.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware_named.exe
mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [MemoryCardManager]
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [dlcjmon.exe] "c:\program files\dell photo aio printer 964\dlcjmon.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [Verizon_McciTrayApp] c:\program files\verizon\McciTrayApp.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\Quickset.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mozyho~1.lnk - c:\program files\mozyhome\mozystat.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: MasterCook: Select Image - c:\program files\mastercook 8\web\MCIEContext.hta
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {E6EF5071-7647-4E85-9785-87B6CF5CB561} - {C92041C1-6D22-4069-BA0E-66246AA752B0} - c:\windows\system32\shdocvw.dll
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\*.download
Trusted Zone: windowsupdate.com\download
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://virtualoffice.executiveboard.com/Citrix/ICAWEB/en/ica32/wficat.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155522688546
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198639841921
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FD68625-2346-418A-8899-67CB36B1917F} - hxxp://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {F375116A-793C-11D2-BFE1-444553540001} - hxxp://realist2.firstamres.com/mapviewer/mapviewer.cab
DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} - hxxp://216.249.24.62/code/iPIX-ImageWell-ipix.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jessic~1\applic~1\mozilla\firefox\profiles\1bdsd1c9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.weather.com/outlook/health/general/local/20001
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
FF - plugin: c:\documents and settings\jessica carter\application data\mozilla\firefox\profiles\1bdsd1c9.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-1 325896]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-7-1 27784]
R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [2008-7-1 53752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-14 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 72944]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-1 298776]
R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [2006-7-14 13824]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-10-24 24652]
R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [2006-7-14 13696]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 7408]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-5-31 40160]
S0 sxjwddz;sxjwddz;c:\windows\system32\drivers\xjnepp.sys --> c:\windows\system32\drivers\xjnepp.sys [?]
S3 EraserUtilDrv10730;EraserUtilDrv10730;\??\c:\program files\common files\symantec shared\eengine\eraserutildrv10730.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrv10730.sys [?]
S3 SCR3xx USB Smart Card Reader;SCR3xx USB Smart Card Reader;c:\windows\system32\drivers\SCR3XX2K.sys [2009-4-15 47488]

=============== Created Last 30 ================

2009-06-01 21:53 <DIR> --d----- c:\program files\iPod
2009-06-01 21:53 <DIR> --d----- c:\program files\iTunes
2009-05-31 22:08 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-31 22:08 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-26 17:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-05-26 17:18 57,344 a------- c:\windows\system32\QuickTime.qts
2009-05-20 00:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-05-20 00:33 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-05-20 00:33 <DIR> --d----- c:\docume~1\jessic~1\applic~1\SUPERAntiSpyware.com
2009-05-19 23:54 <DIR> --d----- c:\docume~1\jessic~1\applic~1\Malwarebytes
2009-05-19 23:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-19 23:50 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-05-19 14:31 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-19 14:31 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-13 13:22 249,856 a------- c:\windows\system32\pdfmona.dll
2009-05-13 13:22 51,716 a------- c:\windows\system32\pdf995mon.dll
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2008-01-14 16:47 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2007-06-01 08:21 471 a------- c:\program files\INSTALL.LOG
2007-06-02 10:25 88 ---shr-- c:\windows\system32\A222B33CD0.sys
2006-08-22 00:56 56 a--shr-- c:\windows\system32\D03CB322A2.sys
2008-04-10 22:57 4,704 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 22:48:24.84 ===============

[chemist]

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

One or more of the identified infections was a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this: How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Please post the C:\ComboFix.txt in your next reply for further review.

------------------------------------------------------

[rgcarterva]

ComboFix 09-06-05.04 - Jessica Carter 06/05/2009 18:36.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1516 [GMT -4:00]
Running from: c:\documents and settings\Jessica Carter\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\INSTALL.LOG
c:\program files\SUPERAntiSpyware\SUPERAntiSpyware_named.exe
c:\windows\IE4 Error Log.txt
c:\windows\system32\drivers\gxvxcsaiitktqlqifngwncwfrvrrlxoualjro.sys
c:\windows\system32\gxvxccounter
c:\windows\system32\gxvxcirlfusovhnfxodedbshnawmnwuyvqmxm.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_GXVXCSERV.SYS


((((((((((((((((((((((((( Files Created from 2009-05-05 to 2009-06-05 )))))))))))))))))))))))))))))))
.

2009-06-04 03:03 . 2009-06-04 03:28 -------- d-----w- c:\program files\RegCure
2009-06-04 02:51 . 2009-06-04 02:51 -------- d-----w- c:\documents and settings\Jessica Carter\Local Settings\Application Data\WinZip
2009-06-02 01:53 . 2009-06-02 01:53 -------- d-----w- c:\program files\iPod
2009-06-02 01:53 . 2009-06-02 01:54 -------- d-----w- c:\program files\iTunes
2009-06-02 01:47 . 2009-06-02 01:48 -------- d-----w- c:\program files\QuickTime
2009-06-02 01:30 . 2009-06-02 01:30 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.0.23\SetupAdmin.exe
2009-06-01 02:08 . 2009-05-26 17:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-01 02:08 . 2009-05-26 17:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-20 04:35 . 2009-06-04 04:05 117760 ----a-w- c:\documents and settings\Jessica Carter\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-05-20 04:34 . 2009-05-20 04:34 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-05-20 04:33 . 2009-06-05 22:41 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-05-20 04:33 . 2009-05-20 04:33 -------- d-----w- c:\documents and settings\Jessica Carter\Application Data\SUPERAntiSpyware.com
2009-05-20 03:54 . 2009-05-20 03:54 -------- d-----w- c:\documents and settings\Jessica Carter\Application Data\Malwarebytes
2009-05-20 03:50 . 2009-05-20 03:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-20 03:50 . 2009-06-01 02:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-05-17 00:20 . 2009-05-17 00:20 26694 ----a-r- c:\documents and settings\Jessica Carter\Application Data\Microsoft\Installer\{1A053A9F-2549-4544-908A-D46616D12E0B}\BlackBerry.exe
2009-05-08 01:33 . 2009-05-08 01:33 152576 ----a-w- c:\documents and settings\Rob Carter\Application Data\Sun\Java\jre1.6.0_13\lzma.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-04 03:57 . 2007-06-25 19:57 -------- d-----w- c:\program files\Common Files\Motive
2009-06-02 18:59 . 2008-07-07 22:50 -------- d-----w- c:\documents and settings\Jessica Carter\Application Data\AVGTOOLBAR
2009-06-02 01:53 . 2007-08-18 21:47 -------- d-----w- c:\program files\Common Files\Apple
2009-06-02 01:20 . 2008-07-20 01:32 -------- d-----w- c:\program files\Safari
2009-06-01 01:47 . 2007-11-09 05:48 256 ----a-w- c:\windows\system32\pool.bin
2009-05-20 04:32 . 2006-08-22 02:26 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-05-19 22:26 . 2008-06-19 13:04 -------- d-----w- c:\documents and settings\All Users\Application Data\pdf995
2009-05-19 22:25 . 2008-06-19 13:04 59 ----a-w- c:\windows\wpd99.drv
2009-05-19 18:31 . 2008-07-01 17:29 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-19 18:31 . 2008-07-01 17:29 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-19 18:31 . 2008-07-01 17:29 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-17 00:59 . 2006-08-20 06:11 29960 ----a-w- c:\documents and settings\Jessica Carter\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-17 00:20 . 2007-01-04 03:49 -------- d-----w- c:\program files\Common Files\Research In Motion
2009-05-13 17:22 . 2008-06-19 13:04 249856 ----a-w- c:\windows\system32\pdfmona.dll
2009-05-13 17:22 . 2008-06-19 13:03 51716 ----a-w- c:\windows\system32\pdf995mon.dll
2009-05-13 11:12 . 2006-08-14 18:34 -------- d-----w- c:\program files\ZipForm Desktop
2009-05-08 01:35 . 2006-08-07 04:55 -------- d-----w- c:\program files\Java
2009-04-29 18:18 . 2008-07-01 17:29 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-04-28 02:16 . 2007-04-10 20:52 -------- d--h--w- c:\documents and settings\Rob Carter\Application Data\Move Networks
2009-04-24 22:21 . 2009-04-15 14:45 -------- d-----w- c:\program files\SentrilockCardUtility
2009-04-23 04:37 . 2008-07-01 19:43 -------- d-----w- c:\program files\MozyHome
2009-04-21 21:23 . 2009-04-21 21:22 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-19 23:39 . 2008-02-17 23:07 -------- d-----w- c:\program files\AIMTunes
2009-04-18 11:53 . 2008-01-14 20:45 -------- d-----w- c:\documents and settings\Rob Carter\Application Data\Skype
2009-04-18 04:05 . 2008-01-14 20:47 -------- d-----w- c:\documents and settings\Rob Carter\Application Data\skypePM
2009-04-17 14:02 . 2007-07-16 11:54 -------- d-----w- c:\documents and settings\Rob Carter\Application Data\Canon
2009-04-17 10:49 . 2006-08-14 05:26 29960 ----a-w- c:\documents and settings\Rob Carter\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-16 22:23 . 2009-04-16 22:23 -------- d-----w- c:\program files\MSECache
2009-04-15 14:50 . 2009-04-15 14:50 -------- d-----w- c:\documents and settings\Rob Carter\Application Data\SentriLock
2009-04-15 14:45 . 2009-04-15 14:45 -------- d-----w- c:\program files\DIFX
2009-04-15 14:44 . 2009-04-15 14:44 -------- d-----w- c:\documents and settings\All Users\Application Data\SentriLock
2009-04-13 11:15 . 2007-04-01 14:52 -------- d-----w- c:\program files\Common Files\PDFView
2009-04-13 11:09 . 2007-05-19 11:56 -------- d-----w- c:\documents and settings\Rob Carter\Application Data\NewSoft
2009-04-13 10:56 . 2007-04-01 14:45 -------- d-----w- c:\program files\Canon
2009-03-21 14:25 . 2009-03-21 14:25 503808 ----a-w- c:\documents and settings\Jessica Carter\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-2996c5b0-n\msvcp71.dll
2009-03-21 14:25 . 2009-03-21 14:25 499712 ----a-w- c:\documents and settings\Jessica Carter\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-2996c5b0-n\jmc.dll
2009-03-21 14:25 . 2009-03-21 14:25 348160 ----a-w- c:\documents and settings\Jessica Carter\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-2996c5b0-n\msvcr71.dll
2009-03-19 21:56 . 2009-03-19 21:56 965344 ----a-w- c:\documents and settings\Rob Carter\Application Data\Move Networks\MoveMediaPlayer_win_mozilla_071303000006.exe
2009-03-19 20:32 . 2009-03-19 20:32 23400 ----a-w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-19 20:32 . 2008-11-30 00:27 23400 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-13 02:47 . 2009-03-13 02:47 503808 ----a-w- c:\documents and settings\Rob Carter\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-3bff42c1-n\msvcp71.dll
2009-03-13 02:47 . 2009-03-13 02:47 499712 ----a-w- c:\documents and settings\Rob Carter\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-3bff42c1-n\jmc.dll
2009-03-13 02:47 . 2009-03-13 02:47 348160 ----a-w- c:\documents and settings\Rob Carter\Application Data\Sun\Java\Deployment\cache\6.0\38\39ba6e6-3bff42c1-n\msvcr71.dll
2009-03-13 02:42 . 2009-03-13 02:42 152576 ----a-w- c:\documents and settings\Rob Carter\Application Data\Sun\Java\jre1.6.0_12\lzma.dll
2009-03-09 15:34 . 2009-04-27 03:07 971776 ----a-w- c:\documents and settings\Rob Carter\Application Data\Mozilla\Firefox\Profiles\x29wzzhb.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
2009-03-09 09:19 . 2008-12-27 17:26 410984 ----a-w- c:\windows\system32\deploytk.dll
2007-06-02 14:25 . 2006-08-15 13:28 88 --sh--r- c:\windows\system32\A222B33CD0.sys
2006-08-22 04:56 . 2006-08-14 17:54 56 --sha-r- c:\windows\system32\D03CB322A2.sys
2008-04-11 02:57 . 2006-08-14 17:54 4704 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy2]
@="{747E722C-CB46-4a9d-BDFE-192AAD5099B1}"
[HKEY_CLASSES_ROOT\CLSID\{747E722C-CB46-4a9d-BDFE-192AAD5099B1}]
2009-04-06 14:33 2823168 ----a-w- c:\program files\MozyHome\mozyshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy3]
@="{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}"
[HKEY_CLASSES_ROOT\CLSID\{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}]
2009-04-06 14:33 2823168 ----a-w- c:\program files\MozyHome\mozyshell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Creative Detector"="c:\program files\Creative\MediaSource\Detector\CTDetect.exe" [2004-12-02 102400]
"TCOYFReminder"="c:\progra~1\TCOYF\tcoyftray.exe" [2005-09-14 143360]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-27 68856]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2007-08-30 205480]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
"Aim6"="c:\program files\AIM6\aim6.exe" [2008-10-31 50480]
"SetDefaultMIDI"="MIDIDef.exe" - c:\windows\MIDIDEF.EXE [2004-12-22 24576]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VoiceCenter"="c:\program files\Creative\VoiceCenter\AndreaVC.exe" [2006-01-02 1126400]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-12 290816]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 1121792]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-09-11 86960]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2007-08-30 205480]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2006-05-03 98304]
"dlcjmon.exe"="c:\program files\Dell Photo AIO Printer 964\dlcjmon.exe" [2005-09-30 430080]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-10-31 57344]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-09-28 185896]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-10-11 75304]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2006-08-07 26112]
"Dell QuickSet"="c:\program files\Dell\QuickSet\Quickset.exe" [2006-04-06 1032192]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-07-25 823296]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-07-25 974848]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-08-16 236016]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007-11-29 583048]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-19 1947928]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-14 177472]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2006-03-24 282624]
"MBMon"="CTMBHA.DLL" - c:\windows\system32\CTMBHA.DLL [2006-03-03 1355938]

c:\documents and settings\Rob Carter\Start Menu\Programs\Startup\
Ovulation Calendar.lnk - c:\program files\Ovulation Calendar\OVUCAL.EXE [2004-8-9 377856]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-8-7 24576]
MozyHome Status.lnk - c:\program files\MozyHome\mozystat.exe [2009-4-6 2829312]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 16:05 356352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-19 18:31 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ \0

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"c:\\WINDOWS\\system32\\dlcjcoms.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Roxio\\Digital Home 9\\RoxioUPnPRenderer9.exe"=
"c:\\Program Files\\Roxio\\Media Manager 9\\MediaManager9.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\SentrilockCardUtility\\SentriLockCardUtility.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\SentrilockCardUtility\\SentriLockCardUtility2.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol
"10426:UDP"= 10426:UDP:SingleClick ICC
"135:TCP"= 135:TCP:TCP Port 135
"5000:TCP"= 5000:TCP:TCP Port 5000
"5001:TCP"= 5001:TCP:TCP Port 5001
"5002:TCP"= 5002:TCP:TCP Port 5002
"5003:TCP"= 5003:TCP:TCP Port 5003
"5004:TCP"= 5004:TCP:TCP Port 5004
"5005:TCP"= 5005:TCP:TCP Port 5005
"5006:TCP"= 5006:TCP:TCP Port 5006
"5007:TCP"= 5007:TCP:TCP Port 5007
"5008:TCP"= 5008:TCP:TCP Port 5008
"5009:TCP"= 5009:TCP:TCP Port 5009
"5010:TCP"= 5010:TCP:TCP Port 5010
"5011:TCP"= 5011:TCP:TCP Port 5011
"5012:TCP"= 5012:TCP:TCP Port 5012
"5013:TCP"= 5013:TCP:TCP Port 5013
"5014:TCP"= 5014:TCP:TCP Port 5014
"5015:TCP"= 5015:TCP:TCP Port 5015
"5016:TCP"= 5016:TCP:TCP Port 5016
"5017:TCP"= 5017:TCP:TCP Port 5017
"5018:TCP"= 5018:TCP:TCP Port 5018
"5019:TCP"= 5019:TCP:TCP Port 5019
"5020:TCP"= 5020:TCP:TCP Port 5020

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [7/1/2008 1:29 PM 325896]
R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [7/1/2008 3:43 PM 53752]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [5/14/2009 2:22 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/14/2009 2:22 PM 72944]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [7/1/2008 1:29 PM 298776]
R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [7/14/2006 1:01 AM 13824]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [10/24/2007 8:31 AM 24652]
R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [7/14/2006 1:02 AM 13696]
S0 sxjwddz;sxjwddz;c:\windows\system32\drivers\xjnepp.sys --> c:\windows\system32\drivers\xjnepp.sys [?]
S3 EraserUtilDrv10730;EraserUtilDrv10730;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrv10730.sys --> c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrv10730.sys [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [5/14/2009 2:22 PM 7408]
S3 SCR3xx USB Smart Card Reader;SCR3xx USB Smart Card Reader;c:\windows\system32\drivers\SCR3XX2K.sys [4/15/2009 10:45 AM 47488]
.
Contents of the 'Scheduled Tasks' folder

2009-06-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2009-06-05 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2008-12-29 17:58]

2009-06-04 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2008-12-29 17:58]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-SUPERAntiSpyware - c:\program files\SUPERAntiSpyware\SUPERAntiSpyware_named.exe
HKLM-Run-MemoryCardManager - (no file)
ShellExecuteHooks-{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - (no file)
SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.weather.com/outlook/health/general/local/20001
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: MasterCook: Select Image - c:\program files\MasterCook 8\Web\MCIEContext.hta
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\*.download
Trusted Zone: windowsupdate.com\download
DPF: {F375116A-793C-11D2-BFE1-444553540001} - hxxp://realist2.firstamres.com/mapviewer/mapviewer.cab
FF - ProfilePath - c:\documents and settings\Jessica Carter\Application Data\Mozilla\Firefox\Profiles\1bdsd1c9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.weather.com/outlook/health/general/local/20001
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\ToolbarFF\components\vmAVGConnector.dll
FF - plugin: c:\documents and settings\Jessica Carter\Application Data\Mozilla\Firefox\Profiles\1bdsd1c9.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Virtual Earth 3D\npVE3D.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-05 18:44
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\**! 2*]
"Path"="c:\\Documents and Settings\\Rob Carter\\Application Data\\Intel\\Wireless\\"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(848)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
Completion time: 2009-06-05 18:47
ComboFix-quarantined-files.txt 2009-06-05 22:47

Pre-Run: 30,699,905,024 bytes free
Post-Run: 34,923,347,968 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

293 --- E O F --- 2009-06-04 07:00

[chemist]

Hello rgcarterva. Please tell us how your system is behaving.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Are you aware of all those open ports on your computer?

------------------------------------------------------

Please uninstall the following via the Add or Remove Programs section of your Control Panel if they still exist:

LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Symantec Technical Support Web Controls

------------------------------------------------------

RegCure

We do not recommend the use of registry cleaners. Our colleague miekiemoes has an excellent writeup here

We suggest uninstalling them via Add or Remove Programs in your Control Panel.

------------------------------------------------------

Please uninstall the following via Start->(or My Computer)->Control Panel->Add or Remove Programs if they still exist:

Viewpoint Manager
Viewpoint Media Player
Viewpoint Toolbar

The above are considered foistware instead of malware since they are installed without users approval, but don't spy or do anything "bad". Please read here and here

------------------------------------------------------

Close any open browsers.

Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.

To open Notepad, go Start > Run and type Notepad then click 'OK'.

Open Notepad and copy/paste all the text in the quotebox below into Notepad:

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000000
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-

Driver::
sxjwddz
EraserUtilDrv10730

Save this Notepad file as CFScript.txt to your Desktop and then close the file.





Referring to the picture above, drag CFScript onto ComboFix

If you are prompted to update ComboFix, please choose Yes

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Please post that log, ComboFix.txt in your next reply.

Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.

------------------------------------------------------

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs):

J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1

These are all outdated, and security risks by having them installed still.

Leave this one as it has the latest definitions:

Java(TM) 6 Update 13

Going forward, Java will overwrite existing installs, so removing older versions should not be required after this.

When updating in the future, make sure you untick the box next to Yahoo Toolbar for Firefox/Mozilla or MSN Toolbar unless you want it.

------------------------------------------------------

Please download ATF-Cleaner by Atribune and Save it to your Desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

------------------------------------------------------

Please run this online scan to help look for remnants.

Establish an internet connection & perform an online scan at Kaspersky Online Scanner

Ensure your external and/or USB drives are inserted during the scan.

Click Accept, when prompted to download and install the program files and database of malware definitions.

• Click Run at any Security prompt.
• The program will then begin downloading and installing and will also update the database.
• Please be patient as this can take several minutes.
• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected.
• It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View scan report at the bottom.
• Click the Save Report As... button.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs.
• Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

------------------------------------------------------

Please post the following in your next reply:

ComboFix.txt
Kaspersky report
report on system behavior

[rgcarterva]

Hello,

System was performing very well for about 24-hours, but my Resident Shield for AVG just popped up with 3 alerts of a "Trojan horse rootkit-pakes.A" at c:\System Volume Information\_restore{202550A8-7A33_4BCA-9586_051D24DDBF8F}\RP588\A0192730.sys.

I clicked "remove all unhealed" one showed as moved to virus vault the other two notices remain infected but when I try to remove them it says File not Found.

I didn't do anything in your most recent post yet... was greeted to this Resident Shield alert when I was planning to do it.

Also, not sure what you mean by "Am I aware of all those open ports on my computer?" We do have a wireless network but I'm not really sure what if those ports are related.

[chemist]

System Volume Information is where Windows keeps old system restore points. Some of yours are infected. They pose no harm unless you restore to one of those points. Can you just put them in the vault? Go ahead with the instructions.

[rgcarterva]

System seems to be working fairly well. Errors were gone as of first combo fix (except for System Restore virus error I posted earlier.) My weather.com local weather home page looks a bit scrambled (pictures don't show, text is out of alignment) on Firefox but looks fine on IE. This is a new issue, don't see this issue with any other sites. The other firefox issue I immediately notice is that I can't attach files in this post via Firefox... the button to do so is gone. I had to go into IE to see it.

Attached are the files.

[rgcarterva]

My AIM Home page is also scrambled on firefox.

[chemist]

Hello again, rgcarterva. No malware is showing in your logs, and I don't see what's causing your FF issues.

Try uninstalling, and then re-installing Firefox:

http://www.mozilla.com/en-US/firefox/upgrade.html

------------------------------------------------------

[rgcarterva]

That didn't work, but I went to "Tools" "Options" "Network" "Offline Storage" "Clear Now" and cleared the cache and now the "attach" button is back and sites load normally. Maybe related to ATF-Cleaner's actions, but all is working now. Thanks!

[chemist]

When you ran ATF-Cleaner, did you choose 'Select All'?

[rgcarterva]

Yes, and then "No" when it asked about Saved Passwords.

[chemist]

Hello again, rgcarterva. Looking at ATF-Cleaner, it seems it doesn't take care of that particular chore, though I'm not sure.

Glad you got it going though. Good job!

------------------------------------------------------

Congratulations. Well done! Your logs appear clean. You should be good to go.

Please disable AVG before uninstalling ComboFix and then re-enable it after doing so.

Go to Start >> Run and Copy/Paste the following single-line command into the Run box and click OK:

combofix /u

This will uninstall ComboFix and delete ComboFix's quarantine folder. It will also implement some cleanup procedures, remove old System Restore Points which contain previous infections, and create a fresh, clean System Restore Point.

Please re-enable your antivirus program and any other antispyware programs disabled earlier if you haven't already.

You can safely delete any tools downloaded or any logs, files, and any shortcuts on your desktop that were created during this fix.

------------------------------------------------------

MICROSOFT UPDATES
It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to Microsoft and download all the critical updates to help prevent possible re-infection.

SPYWARE PREVENTION
This is a good time to set up protection against further attacks. In light of your recent problem, I'm sure you'd like to avoid any future infections. Please read these well written articles:

• How Did I Get Infected In The First Place? by TonyKlein
• How to Prevent Malware by miekiemoes

To help protect your computer in the future I recommend that you get the following free programs if you do not already have them:

• SpywareBlaster prevents the installation of ActiveX-based malware, blocks cookies, and restricts the actions of "bad" sites in Internet Explorer. See tutorial here
  
• IE-Spyad is another excellent program that places over 5000 dubious websites and domains in the IE Restricted list, which will help prevent attempts to infect your system. It basically prevents any downloads from the sites listed, although you will still be able to connect to the site. See tutorial here
  
• MVPS HOSTS FILE replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. It basically prevents your computer from connecting to those sites by redirecting the attempted connections to 127.0.0.1, which is the IP of your local computer. See guide here and for Windows Vista here
  • Download Host.zip and Save it to your Desktop.
  • Right-click hosts.zip and select 'Extract all files' or 'Extract files...'.
  • Follow the prompts and click 'Finish'.
  • This will open the newly created hosts folder on your Desktop.
  • Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated HOSTS file to the correct location on your machine.
  • Once updated you should see another prompt that the task was completed.

Keep your antivirus program and antispyware programs updated and scan with them on a regular basis.

Please respond to this thread one more time so we can mark this thread as resolved.

[rgcarterva]

Done, thanks!

[chemist]

You're welcome, rgcarterva! Glad to have helped.