Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help > Resolved HJT Threads
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Resolved HJT Threads Resolved spyware and popup issues.

 
 
LinkBack Thread Tools
Old 05-24-2009, 12:40 AM   #1 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Pencil Windows takes an hour to boot and then gives a BSOD message

Quotes taken from XP support thread here:

Desktop takes hours to load

Quote:
Problem:
Upon boot windows seems to start normally, but only until it loads my desktop picture, then it stops/slows and it can take up to an hour or more to complete the load and place all icons etc. on the deskop. During this process nothing else works; afterwards all seems fine. This started a month or so ago and at first it took just a few extra minutes to load. That has gotten progressively longer. I used to be able to launch task manager to break in and open a separate program, but that doesn't work anymore. F8-ing into safemode works fine and the load goes quickly as expected.

Virus scans do not detect anything abnormal.

One interesting note is that once the slow load puts the clock in the lower right corner of the task bar, the clock stops keeping time until things return to normal, then it shows the correct time.

The only major change I've made recently in my system that is timed close to the start of this problem was the installation of Bump Top.

http://bumptop.com/

I have since uninstalled that software.

System:
OS XP pro SP 2
Dell Dimension E520
Zone alarm
Bit Defender
Opera 9
Desktop system
Quote:
Ok I unchecked everything in the msconfig startup and rebooted without any network cable conection (to modem and internet). There was no change, so I left it running and went to do errands. When I got back I had a blue screen with the following fatal error message: irql_not_less_or_equal. so i tried it again and watched the process.

rebooted at 3:55
3:59 task bar and clock appear
3 icons appear at 4:10
2 more icons at 4:08
22 total by 4:19 some though have a generic image
4:23 all icons showing many with generic image
Right click on desktop creates hourglass but no menu
5:10 same blue screen appears again
reboot in safe mode to post results

The blue screen was new I have not seen it before.
Quote:
Speed fan results:

HDO: 39C
Core1: 58C
Core 2: 58C
DSS file:

DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by David at 21:43:56.15 on Sat 05/23/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.681 [GMT -6:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Opera\opera.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\Documents and Settings\David\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uDefault_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=3070409
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: ZoneAlarm Spy Blocker BHO: {f0d4b231-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2009\IEToolbar.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: ZoneAlarm Spy Blocker: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2009\IEShow.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2009\bdagent.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [1157840481] c:\progra~1\egames\bricks~1\register\egames~1.exe /r "c:\progra~1\egames\bricks~1\register\EGAMES~1.rpd"
StartupFolder: c:\docume~1\david\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google updater\GoogleUpdater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp officejet g series\bin\hpoavn07.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: turbotax.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {2F8963E7-0A09-48DE-AF71-8D6F46864C10} = 207.69.188.185,207.69.188.186
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-8-17 353672]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S2 gupdate1c94e76a7df3360;Google Update Service (gupdate1c94e76a7df3360);c:\program files\google\update\GoogleUpdate.exe [2008-11-24 133104]
S2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
S2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-1-15 204800]
S3 ALSysIO;ALSysIO;\??\c:\docume~1\david\locals~1\temp\alsysio.sys --> c:\docume~1\david\locals~1\temp\ALSysIO.sys [?]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2009-1-20 172032]
S3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]

=============== Created Last 30 ================

2009-05-23 21:07 <DIR> --d----- c:\program files\SpeedFan
2009-05-23 20:35 45 a------- c:\windows\system32\initdebug.nfo
2009-05-20 00:11 552 a------- c:\windows\system32\d3d8caps.dat
2009-05-10 11:40 <DIR> --d----- c:\docume~1\david\applic~1\BitDefender
2009-05-10 11:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\BitDefender
2009-05-10 11:38 <DIR> --d----- c:\program files\common files\BitDefender

==================== Find3M ====================

2009-05-23 11:12 81,984 a------- c:\windows\system32\bdod.bin
2009-04-06 17:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-25 18:57 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-03-21 08:18 986,112 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-08 14:09 638,816 a------- c:\windows\system32\dllcache\iexplore.exe
2009-03-08 14:09 391,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-03-08 04:41 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-03-08 04:39 11,063,808 a------- c:\windows\system32\dllcache\ieframe.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\dllcache\wininet.dll
2009-03-08 04:34 1,206,784 a------- c:\windows\system32\dllcache\urlmon.dll
2009-03-08 04:34 236,544 a------- c:\windows\system32\dllcache\webcheck.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 04:34 105,984 a------- c:\windows\system32\dllcache\url.dll
2009-03-08 04:34 193,536 a------- c:\windows\system32\dllcache\msrating.dll
2009-03-08 04:34 109,568 a------- c:\windows\system32\dllcache\occache.dll
2009-03-08 04:33 759,296 a------- c:\windows\system32\dllcache\VGX.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\dllcache\corpol.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-03-08 04:33 726,528 a------- c:\windows\system32\dllcache\jscript.dll
2009-03-08 04:33 229,376 a------- c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\dllcache\vbscript.dll
2009-03-08 04:33 125,952 a------- c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\dllcache\admparse.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-03-08 04:32 163,840 a------- c:\windows\system32\dllcache\ieakui.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\dllcache\iesetup.dll
2009-03-08 04:32 55,808 a------- c:\windows\system32\dllcache\iernonce.dll
2009-03-08 04:32 128,512 a------- c:\windows\system32\dllcache\advpack.dll
2009-03-08 04:32 94,720 a------- c:\windows\system32\dllcache\inseng.dll
2009-03-08 04:32 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-08 04:32 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-03-08 04:32 611,840 a------- c:\windows\system32\dllcache\mstime.dll
2009-03-08 04:24 68,608 a------- c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\dllcache\msls31.dll
2009-03-08 04:11 445,952 a------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-06 08:00 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 08:00 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-02-27 22:55 105,984 -------- c:\windows\system32\dllcache\iecompat.dll
2008-08-10 14:21 88 ---shr-- c:\windows\system32\DF5A5AA58E.sys
2008-08-10 14:21 4,076 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 21:44:25.56 ===============
Attached Files
File Type: zip Attach.zip (6.2 KB, 4 views)
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 05-24-2009, 08:44 AM   #2 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
Ried's Avatar
 
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista


Re: Windows takes an hour to boot and then gives a BSOD message

Hello birdjaguar,

I'm not seeing any malware in your logs.

Quote:
The blue screen was new I have not seen it before.
What is the exact error message?
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:48 AM   #3 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

irql_not_less_or_equal
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:49 AM   #4 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
Ried's Avatar
 
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista


Re: Windows takes an hour to boot and then gives a BSOD message

Often times it references a file/driver as well. Do you recall seeing anything more than that? Load Windows again, and see if you can catch a file name along with that error.
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:51 AM   #5 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

I first raised this problem in XP support yesterday and after several hours of effort was sent to the virus forum.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:51 AM   #6 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
Ried's Avatar
 
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista


Re: Windows takes an hour to boot and then gives a BSOD message

I understand that, and I read through that thread. Is there a file that is referenced along with that error message?
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:52 AM   #7 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

Quote:
Originally Posted by Ried View Post
Often times it references a file/driver as well. Do you recall seeing anything more than that? Load Windows again, and see if you can catch a file name along with that error.
I can load normally and take better notes. Yesterday it took over an hour to get to the blue screen.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:56 AM   #8 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

I be back as soon as I get the blue screen. Thanks for your help.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 09:00 AM   #9 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
Ried's Avatar
 
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista


Re: Windows takes an hour to boot and then gives a BSOD message

Let's hope there is a file referenced as it would give a major clue as to what the problem is. While malware will often produce irql_not_less_or_equal errors, I am not seeing anything in your gmer scan results. Windows loads in Safe Mode. Both things considered, your error is pointing to a driver issue, not malware
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 09:32 AM   #10 (permalink)
Analyst, Security Team
 
Join Date: Jun 2008
Location: Midwest, U.S.A.
Posts: 557
OS: Dual Boot Setup, Vista SP2 and XPSP3


Re: Windows takes an hour to boot and then gives a BSOD message

Oh my...I'm very sorry. I've made a terrible mistake sending my post. It seems me and "Reid" were on the same page at the same time. I've removed my recommendations.
Please carry on with your help. You are indeed in very good hands.
Again, very sorry.
__________________
Disabled Veteran, U.S.C.G. 1972 - 1978

Windows XP Performance and Maintenance
Windows Vista Performance and Maintenance


Last edited by 1972vet; 05-24-2009 at 09:37 AM.
1972vet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 10:56 AM   #11 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

It took an hour and 45 minutes to boot and this time it did not give me a blue screen. It loaded "without a problem", but everything is moving very slowly. During the loading process the icons loaded first. They took about an hour. The task bar took the another 45 minutes. During the process windows start key and Cntrl alt Del did not work nor did double clicking on an app. But once it was finished loading, all the commands I had previously tried happened.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 11:14 AM   #12 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
Ried's Avatar
 
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista


Re: Windows takes an hour to boot and then gives a BSOD message

I still don't believe this to be malware related. I don't know if you saw 1972Vet's post before he edited it, but it had some very good points and suggestions. Instead of sending you back to your other thread, I've asked 1972Vet to take over here. He'll respond as soon as he has the chance.
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 03:13 PM   #13 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

Thanks, I did not see his post pre edit, but look forward to his comments.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 06:43 PM   #14 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

I've been using this computer since the successful 1:45 boot process and most things seem normal, except my mouse. It tends to jump about (especially to the top left cornter of the screen) on its own; it highlights things as I move it around without any input on my part. Mouse clicks seem to be ineffective about 30% of the time and I have to click multiple times to have it take effect.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 06:57 PM   #15 (permalink)
Analyst, Security Team
 
Join Date: Jun 2008
Location: Midwest, U.S.A.
Posts: 557
OS: Dual Boot Setup, Vista SP2 and XPSP3


Re: Windows takes an hour to boot and then gives a BSOD message

Greetings birdjaguar,

"Ried" has requested that I restore the information I posted originally and take over this thread. Below you'll find my original response:

Quote:
This started a month or so ago
...Did you by chance, reinstall the operating system about a month ago, or perhaps use a restore point? If so, in the event that you reinstalled, have you since reinstalled all the software that relates to your installed hardware?

Even if you just used a restore point, you may have selected a date prior to the date of some installed software relating to one or more pieces of your connected hardware. The reason I've asked about this is based upon your description of events. On boot up, your system's bios is looking for instructions as to what it should do with any hardware that it finds connected to your computer. If it finds no instructions (which happens to be the related software), then it can indeed take an extraordinarily long time before the system starts up. In this scenario, the system behaves normal when it loads, just exactly as you have described.

Nevertheless, I did make some notes regarding the information in the logs you provided. I've been studying these for the last hour or so...

There are some "Event Log" issues that you should look into.
Quote:
The following boot-start or system-start driver(s) failed to load: Fips intelppm
Fips must be part of a program you have installed that involves or uses "Federal Information Processing Standards" (FIPS)
Check to see if you've disabled this using msconfig or if the software just needs to be updated...then again, This may apply. You would know that, I would not.

This one indicates what I've asked about above. It seems to be a driver for some "still camera" attached for which there is either no installed software, or perhaps you've disabled this using msconfig:
Quote:
DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server
...and this one
Quote:
The USB-IDE Bridge service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
...may also relate to something you'ved disabled in msconfig.

While we troubleshoot this issue with you, please return to your msconfig utility and re-enable everything that you disabled.

Additionally, I've noted that you have some installed software that will cause you some security problems:
Java(TM) 6 Update 3
Java(TM) 6 Update 7
<--These two Java instlallations are both outdated and unnecessary...in time, some youngster will find a way to exploit them
LimeWire 4.18.8 <--and this one is a file sharing program that is widely known for causing heartburn
...please uninstall them.

Another installed software problem I noted is McAfee spamkiller...which is no longer supported. McAfee recommends removing it and upgrading...of course, that will cost you. I personally would recommend uninstalling it and using one of the many time tested "Free" applications available on the public domain.

Finally, this program:
Core Temp
...is free so you can reinstall it later if you like but for the time being, let's uninstall it too. I could be wrong, but I believe it's still in beta. Regardless, there have been users report problems with the application and with having "SpeedFan" installed, it seems to me you wouldn't need it anyway.

Post back and let us know if after following these recommendations you've noticed any improvement. Thanks!
__________________
Disabled Veteran, U.S.C.G. 1972 - 1978

Windows XP Performance and Maintenance
Windows Vista Performance and Maintenance

1972vet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 07:27 PM   #16 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

Hello and thanks!
Quote:
Originally Posted by 1972vet View Post
Greetings birdjaguar,

"Ried" has requested that I restore the information I posted originally and take over this thread. Below you'll find my original response:


...Did you by chance, reinstall the operating system about a month ago, or perhaps use a restore point? If so, in the event that you reinstalled, have you since reinstalled all the software that relates to your installed hardware?

Even if you just used a restore point, you may have selected a date prior to the date of some installed software relating to one or more pieces of your connected hardware. The reason I've asked about this is based upon your description of events. On boot up, your system's bios is looking for instructions as to what it should do with any hardware that it finds connected to your computer. If it finds no instructions (which happens to be the related software), then it can indeed take an extraordinarily long time before the system starts up. In this scenario, the system behaves normal when it loads, just exactly as you have described.
I do not vbelieve that I have used restore points in the last few months. Is there a way to check this? I did have Bit defender problems and had to install and remove it several times recently.

Quote:
Originally Posted by 1972vet View Post
Nevertheless, I did make some notes regarding the information in the logs you provided. I've been studying these for the last hour or so...

There are some "Event Log" issues that you should look into.

Fips must be part of a program you have installed that involves or uses "Federal Information Processing Standards" (FIPS)
Check to see if you've disabled this using msconfig or if the software just needs to be updated...then again, This may apply. You would know that, I would not.

This one indicates what I've asked about above. It seems to be a driver for some "still camera" attached for which there is either no installed software, or perhaps you've disabled this using msconfig:


...and this one

...may also relate to something you'ved disabled in msconfig.

While we troubleshoot this issue with you, please return to your msconfig utility and re-enable everything that you disabled.
Fips is unknown to me. Could it be part of filing taxes with the IRS?

"DCOM got error "%1084" attempting to start the service StiSvc" No clue on this either, but I will look through MSconfig for it.

The USB-IDE bridge is for an old external hard drive that I do use from time to time. Should these items be checked or unchecked in MS config?

Quote:
Originally Posted by 1972vet View Post
Additionally, I've noted that you have some installed software that will cause you some security problems:
Java(TM) 6 Update 3
Java(TM) 6 Update 7
<--These two Java instlallations are both outdated and unnecessary...in time, some youngster will find a way to exploit them
LimeWire 4.18.8 <--and this one is a file sharing program that is widely known for causing heartburn
...please uninstall them.
OK.

Quote:
Originally Posted by 1972vet View Post
Another installed software problem I noted is McAfee spamkiller...which is no longer supported. McAfee recommends removing it and upgrading...of course, that will cost you. I personally would recommend uninstalling it and using one of the many time tested "Free" applications available on the public domain.
I do not use any McAfee programs. I will uninstall it.

Quote:
Originally Posted by 1972vet View Post
Finally, this program:
Core Temp
...is free so you can reinstall it later if you like but for the time being, let's uninstall it too. I could be wrong, but I believe it's still in beta. Regardless, there have been users report problems with the application and with having "SpeedFan" installed, it seems to me you wouldn't need it anyway.

Post back and let us know if after following these recommendations you've noticed any improvement. Thanks!
Ok I check back soon.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 07:34 PM   #17 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

Core temp does not show up in my programs list or in add/remove programs
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 07:43 PM   #18 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

McAfee does not show up in add/remove, but is in the start up tab of msconfig; I unchecked it.

Last edited by birdjaguar; 05-24-2009 at 07:50 PM.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:02 PM   #19 (permalink)
Quark Habitat
 
birdjaguar's Avatar
 
Join Date: Jul 2008
Posts: 248
OS: Win xp sp2


Re: Windows takes an hour to boot and then gives a BSOD message

dcom and StiSvc are related to Windows Image acquisition. It is checked in services. I will reboot now and we'll see what happens. My last reboot took 1:45 minutes. cross your fingers.
birdjaguar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 05-24-2009, 08:06 PM   #20 (permalink)
Analyst, Security Team
 
Join Date: Jun 2008
Location: Midwest, U.S.A.
Posts: 557
OS: Dual Boot Setup, Vista SP2 and XPSP3


Re: Windows takes an hour to boot and then gives a BSOD message

Goodness. You get back here pretty quick!
Quote:
McAfee does not show up in add/remove, but is in the start up tab of msconfig; I unchecked it. Core temp does not show up in my programs list or in add/remove programs
Please don't adjust any more programs using msconfig. Please return to msconfig and check everything that you have previously unchecked, then leave it the way it is during this troubleshooting effort.

The McAfee program and Core Temp program were both shown in the logs you provided. If neither show up in "add/remove" programs, look for an uninstall string in the programs folder. If none are found there, then please reinstall both of them, then simply uninstall them again.

Quote:
Fips is unknown to me. Could it be part of filing taxes with the IRS?
I have serious doubts about that. Did you check the Microsoft Article?

Quote:
"DCOM got error "%1084" attempting to start the service StiSvc" No clue on this either, but I will look through MSconfig for it.
The "StiSvc" is the service relating an executable which is installed by Windows together with digital cameras, scanners or another graphical input devices. Hardware device drivers use this service and it should not be terminated while these devices are used. If you've disabled this using msconfig, your boot time will slow substantially while the system tries to reconcile the argument.

Quote:
The USB-IDE bridge is for an old external hard drive that I do use from time to time. Should these items be checked or unchecked in MS config?
It may not be an issue unless you've disabled it via msconfig. If the external hard drive is not connected, obviously the "associated" device is not present. To be certain, the service should most assuredly be enabled as long as you still plan to occasionally use the external hard drive.

Additionally, I noted the following from your postings in the other forum:
Quote:
I did not wait anhour for the BSOD, but when things did not go as normal, I shut it down and restarted in safe mode.
...and I suspect this was not the first time. While I can agree that waiting for the system to load as you have, it can indeed be frustrating but by stopping the system's reading and writing process during it's attempt to load will terribly scatter data on the hard disk and badly fragment the disk, even perhaps corrupt some portions to an extent that you will need to correct it to allow the system to boot properly. You might also suffer some corruption to windows core files. The exact same thing can be expected for example, during a thunder storm. If you are in the middle of something and experience a power failure then you should expect to also perform these steps outlined below...

You will need to do the following at the C:\ prompt:
chkdsk /f

when it completes, perform this one:
chkdsk /r

When that completes, perform this one:
sfc /scannow

You will need your windows installation CD for that one. Insert it when prompted and allow the scan to complete. When it does, the progress bar will disappear and you will be left with just the command window open. When you see that, the scan has completed. If indeed you were prompted to insert the windows installation CD, it is because windows found that there are either missing or corrupted core files that it wants to replace. You might want to reboot at this point to see if you've now found some positive results.

Also, can you tell me what you use this for?:
pixma extended survey
...it's installed with your camera but may not be necessary for it's use.
__________________
Disabled Veteran, U.S.C.G. 1972 - 1978

Windows XP Performance and Maintenance
Windows Vista Performance and Maintenance

1972vet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
 


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 03:58 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85