NTOSKRNL-HOOK Please help

tskubel_jr · 05-18-2009, 10:12 PM

Hello All, I would first like to say I hope I am posting this in the right place. I am having a lot of little trouble with the computer and therefore I couldn't even tell you how long it has been here. I am sure the above mentioned virus is here because McAfee has found it a few times...

I am not illierate when it comes to computers, I can hold my mind most of the time.

I first noticed it tonight. I tried to install software for my Zune 120GB. It was missing an update from Windows. Everytime I tried to load windows update it takes me to Google. I obviously still have use of my internet, but have lost McAfee and any website I attempt that would help this problem (i.e. Windows update) it redirects me to a junk site of some sort. I have also attempted to install Spybot Search & Destroy, and Malware bytes' I couldn't get either to even as much as open.

I have been reading previous threads all night trying to help myself, I know that is why they are there... or at least while they stay around for a little while, but I have had not really any luck. I found a thread that said save as and run a program called DDS.scr I did that and I will attach the reports. Thank you in advance for all your help.

Tom
[ATTACH]Attach.txt[/ATTACH]

tskubel_jr · 05-19-2009, 08:24 PM

I would also like to add that I am sure it is this virus. I started it up tonight and still no real change. But I am running McAfee initially when I thought it was something that was that easy to get rid of and it continued to pop-up...

Any ideas, PLEASE HELP!!

Ried · 05-21-2009, 05:38 PM

Hello tskubel_jr,

We also require a report from gmer.exe. Please refer to our sticky topic New Instructions - Read This Before Posting for Malware Removal Help for download link and instructions for running the tool. Attach the requested log in your next reply.

05-19-2009, 08:24 PM	#2 (permalink)
tskubel_jr Registered User Join Date: May 2009 Posts: 2 OS: Windows XP w/ SP3	Re: NTOSKRNL-HOOK Please help I would also like to add that I am sure it is this virus. I started it up tonight and still no real change. But I am running McAfee initially when I thought it was something that was that easy to get rid of and it continued to pop-up... Any ideas, PLEASE HELP!!

05-21-2009, 05:38 PM	#3 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 26,886 OS: WinXP and Vista	Re: NTOSKRNL-HOOK Please help Hello tskubel_jr, We also require a report from gmer.exe. Please refer to our sticky topic New Instructions - Read This Before Posting for Malware Removal Help for download link and instructions for running the tool. Attach the requested log in your next reply. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."