ntoskrl- hook and uac........dll problems

[joop27]

cant install avg as it is saying cnnot create registry key...tried mcaffee trial found these viruses but cant delete them.so i deleted mcafee again..malaware bytes or spy bot will not run after dowwnloaded....currently with no anti virus scanner

any help would be highly appriciated

Im giving up after 10 hours.......

hope someone can help me

joris

also im redirected in google if i click on a webpage to go to. computer works ok......just getting redirected and having fake alerts...so my computer actually works like ****

installing avg wont work and malaware bytes and spybot dont run after being installed?


(ntoskrnl-hook) and (uac.........dll)

thanks

anyone???

[tetonbob]

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

[joop27]

thanks for the attention..after 2 days i seem to have it under control....

win32/alureon.bf and packed generic 200....deleted by free trail of norton....

[tetonbob]

I would be happily surprised if Norton could remove that rootkit completely. If you please, run the scans to help me confirm that. It would be good to know, and the scans will only take a short while.

[joop27]

thanks tetonbob,

i was able to run malaware bytes now after an infection was delete and it seems this program found some more traces and infections. Nortons scan cant find anything anymore. attached is the log from malaware bytes. and the infections deleted. also ran adaware...it found notihng. firewall is up. Anything i can do to make sure my computer is now free from viruses trojans etc.........

Thanks.

joop

[joop27]

bam log file...

[tetonbob]

Anything i can do to make sure my computer is now free from viruses trojans etc.........

Yes, as I already stated...begin by posting the logs we request in our sticky topic. It is not without good reason we start there.

[tetonbob]

Since this issue appears to be resolved, this topic will now be archived. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help