hacktool.rootkit found

[SpencerD]

Hey guys!
Yesturday, after opening a suspicious email, I logged onto my Symantec antivirus, did a definition update, and ran a scan. It immediatly caught a hacktool.rootkit infection, and a trojan cleaned (unbenounced to me) during normal scans two days earlier. I disconnected my network connection, and re-ran the test. It would remove the virus, but it kept coming back. So, after some research... I did the following: (let me apologize now for the length of this thread). I went into safe mode, allowed my system folders to be viewed, hidden files and folders to be viewed, and allowed protected folders and files to be viewed. I then deleted all temporary internet files. I deleted the Java cache. I also turned off system restore (which deleted my restore points). I downloaded both Malwarebytes Anti-Malware software, and Super Anti-Spyware on another computer and installed them. In safe mode, I ran both and found only one infected file (which Malwarebytes deleted). I ran both again, and found nothing. I did not want to risk updating both by connecting to the internet... so I also ran my symantec again (which I had updated after I got the suspect email). Symantec would not run in safe mode (which I have been told is normal), but I ran it in normal mode and nothing was found. I have not reconnected to the internet to update Malware or Super Anti-Spyware out of fear that I may make my info available if I still have the virus. Any suggestions? Again, several scans in both safe mode and normal mode with Super Anti-Spyware and the Malware Bytes software came up with nothing, as did a scan with Symantec in normsl mode (Symantec, updated yesturday, originally found the infected files, so I know it can find them) Am I oay to go back online and update the other two and scan, or do i need to do more
Thanks in advance,
Speence
P.S. Running vista premium on a new dell i7 studio xps

[amateur]

Hello and welcome to TSF.

I deleted the Java cache. I also turned off system restore (which deleted my restore points).

It's never a good idea to flush your system restore cache before making sure the system is clean. A bad restore point is ALWAYS better than no restore points, should some kind of a hazard to happen.

Without any logs, it would not be possible to say anything one way or the other.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.