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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 04-28-2009, 11:58 PM   #1 (permalink)
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Join Date: Feb 2009
Posts: 7
OS: XP


Problems with Unistall

Hello. My computer is slow at the moment and I think it has something to do with Roxio Media Manager / BlackBerry Desktop Manager. Tonight I tried to install Blackberry Desktop Manager 4.7 (with Roxio Media Manager) and not only does the program not work, but now my computer is running very slow.

After install, Software Manager (by MacroVision) showed up on my program list and a window keeps appearing with something that has to do with Roxio Media Manager.

I'd like to have both BlackBerry Desktop Manager removed from my computer and all Roxio components. I haven't been able to remove the deskstop manager via the control panel because it stalls out and I don't see a Roxio Program or Software Manager program on the program list (within Add/Remove Software).


PEALSE HELP!!!!

and thank you for your help and time in advance. Attached below are DDS, Attach, and GMER

--tavarum





DDS (Ver_09-03-16.01) - NTFSx86
Run by Tista at 1:39:38.73 on Wed 04/29/2009
Internet Explorer: 8.0.6001.18372 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.342 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\DAEMON TOOLS\daemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Professional Premier\DkService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Tista\LOCALS~1\Temp\Temporary Directory 1 for GMER Rootkit Scanner.zip\gmer.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe
C:\Documents and Settings\Tista\Local Settings\Temporary Internet Files\Content.IE5\RF8ZHI7N\dds[1].scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=localhost:7070
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\acrobat\AdobeUpdateManager.exe" AcPro7_0_7 -reboot 1
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [DiskeeperSystray] "c:\program files\diskeeper professional premier\DkIcon.exe"
mRun: [DAEMON Tools-1033] "c:\program files\daemon tools\daemon.exe" -lang 1033
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} - ftp://ftp.ca.com/pub/Opal/plugins/x_...alplayerx5.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {95D88B35-A521-472B-A182-BB1A98356421} - hxxp://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {EEC9DBCC-04AD-4A1B-BEA7-C6DAD9515D5A} - hxxp://asp.mathxl.com/books/_Players/EconPlayer.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: KATRACK.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-04-28 23:22 <DIR> --d----- c:\program files\Roxio
2009-04-28 23:22 <DIR> --d----- c:\program files\common files\Sonic Shared
2009-04-28 23:02 <DIR> --d----- c:\program files\MSXML 6.0
2009-04-24 09:29 <DIR> --d----- c:\program files\Microsoft ActiveSync
2009-04-24 09:29 <DIR> --d----- c:\windows\SHELLNEW

==================== Find3M ====================

2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 10:44 283,648 a------- c:\windows\system32\pdh.dll
2009-02-09 06:20 723,456 a------- c:\windows\system32\lsasrv.dll
2009-02-09 06:20 399,360 a------- c:\windows\system32\rpcss.dll
2009-02-09 06:20 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 06:20 616,960 a------- c:\windows\system32\advapi32.dll
2009-02-09 06:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-06 13:24 2,180,480 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 13:14 110,592 a------- c:\windows\system32\services.exe
2009-02-06 12:54 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 12:49 2,057,728 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 16:08 55,808 a------- c:\windows\system32\secur32.dll
2007-06-23 22:46 256 a------- c:\documents and settings\tista\pool.bin
2008-10-25 17:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008102520081026\index.dat

============= FINISH: 1:41:45.06 ===============
Attached Files
File Type: zip Attach.zip (56.8 KB, 3 views)
File Type: txt DDS.txt (8.8 KB, 2 views)

Last edited by amateur; 04-29-2009 at 07:54 AM. Reason: DDS.txt pasted
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Old 05-20-2009, 10:44 PM   #2 (permalink)
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Re: Problems with Unistall

Hello and welcome to TSF.

Sorry for not being able to have replied to your topic earlier. If you still need help, please start a new thread and post a fresh set of logs requested in our pre-posting process outlined below, as it has been quite a while since you posted:

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