FPS drops in games caused by virus/spyware

[daltonw]

When I first bought my laptop, I did not have a problem with fps drops while playing games on it. I always had 100fps constantly, but some months after purchasing the laptop, I started to experience major fps fluxuation and drops during areas of high action in games. I believe this is being caused by virus/spyware on my computer, but even after installing anti-virus/malware protection, the problem still exists. Please help.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 21:44:55.83 on Sat 04/11/2009
Internet Explorer: 7.0.6000.16809
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.2046.719 [GMT -5:00]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Outdated)
AV: Kaspersky Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Compal Electronics, INC\Smart Watchdog\SWDsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Compal\Wireless Select Switch\WLSS.exe
C:\Windows\vsnp2uvc.exe
C:\Program Files\Compal\Wow Video&Audio\WVAMain.exe
C:\Program Files\Compal\Smart Battery\SMBTray.exe
C:\Program Files\Compal\Smart Tracing\SmLaunch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Common Files\Steam\SteamService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\Dwm.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol\aim toolbar 5.0\AolTbServer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Users\Administrator\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.aol.com/?src=aim
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\ievkbd.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Power2GoExpress] "c:\program files\cyberlink\power2go\Power2GoExpress.exe" /Startup
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [WLSS] c:\program files\compal\wireless select switch\WLSS.exe
mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [Wow Video&Audio] c:\program files\compal\wow video&audio\WVAMain.exe
mRun: [SMBTray] c:\program files\compal\smart battery\SMBTray.exe
mRun: [Smart Watch Dog] -c:\program files\compal electronics, inc\smart watchdog\SmartWD.exe
mRun: [SmtLauncher] c:\program files\compal\smart tracing\SmLaunch.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_04\bin\jusched.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [MSConfig] "c:\windows\system32\msconfig.exe" /auto
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\cleana~1.lnk - c:\program files\cisco systems\clean access agent\CCAAgentLauncher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
mPolicies-system: DisableCAD = 1 (0x1)
IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
Notify: klogon - c:\windows\system32\klogon.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd.dll
LSA: Notification Packages = scecli psqlpwd

============= SERVICES / DRIVERS ===============

R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2007-2-13 11776]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2008-3-26 20496]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2008-8-12 809296]
R2 Smart Watchdog;Smart Watchdog Service;c:\program files\compal electronics, inc\smart watchdog\SWDsvc.exe [2007-5-15 118784]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-2-8 179712]
R3 CamFilter;CamFilter;c:\windows\system32\drivers\Camfilter.sys [2007-5-11 17408]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-1-22 32256]
R3 netr28;Ralink 802.11n Wireless Driver for Windows Vista;c:\windows\system32\drivers\netr28.sys [2007-11-21 327168]
S3 tapgamerail;GameRail Adapter;c:\windows\system32\drivers\tapgamerail.sys [2008-1-10 32280]

=============== Created Last 30 ================

2009-04-11 21:42 <DIR> --d----- c:\program files\ESEA
2009-04-10 19:24 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_LHidFilt_01005.Wdf

==================== Find3M ====================

2009-04-11 16:00 28,599 a------- c:\users\admini~1\appdata\roaming\nvModes.dat
2009-04-10 19:27 3,322,400 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-04-10 19:27 598,048 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-04-10 19:27 27,036 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-04-10 19:27 3,124 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-04-10 19:24 86,016 a------- c:\windows\inf\infstrng.dat
2009-04-10 19:24 51,200 a------- c:\windows\inf\infpub.dat
2009-04-10 19:24 86,016 a------- c:\windows\inf\infstor.dat
2009-03-10 17:47 149,024 a------- c:\windows\hpoins19.dat
2009-02-19 00:27 84,496 a------- c:\windows\system32\KemXML.dll
2009-02-19 00:27 117,264 a------- c:\windows\system32\KemWnd.dll
2009-02-19 00:27 145,936 a------- c:\windows\system32\KemUtil.dll
2009-02-19 00:27 170,512 a------- c:\windows\system32\kemutb.dll
2009-02-19 00:26 301,656 a------- c:\windows\system32\BtCoreIf.dll
2009-02-08 20:59 2,028,032 a------- c:\windows\system32\win32k.sys
2009-01-14 23:16 826,368 a------- c:\windows\system32\wininet.dll
2009-01-14 23:16 56,320 a------- c:\windows\system32\iesetup.dll
2009-01-14 23:16 52,736 a------- c:\windows\apppatch\iebrshim.dll
2009-01-14 23:15 26,624 a------- c:\windows\system32\ieUnatt.exe
2008-12-13 23:36 174 a--sh--- c:\program files\desktop.ini
2008-07-05 06:37 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 21:46:58.81 ===============

[tetonbob]

Hi -

I think this is your main issue:

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Outdated)
AV: Kaspersky Anti-Virus *On-access scanning enabled* (Updated)

Two AV can cause a machine to run more slowly than it should and cause conflicts. Pick one, uninstall the other.

I don't see anything to suggest malware is the cause of the machine's issues.

[tetonbob]

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

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