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#1 (permalink) |
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Registered User
Join Date: Apr 2009
Posts: 1
OS: Vista
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pc slow/wmp will not play/virus...?
Maybe a few weeks back I was looking for something on the net and I clicked on the link and there was a popup and WOT said not a safe website. So I exited out the window. Now I've done that a few times but have never actually gone to the website but okay.
When I try to view Windows Explorer my avg will pop up saying my webcam is not safe and to send the info to my avg and Windows Explorer shuts down. Don't know why now but I can view things without it closing. So today I was trying to play a movie on wmp and there was no sound. Then as I'm trying to figure out the problem the screen goes black. I had to reboot. I try to open up wmp and go to tools to attempt to fix it and it says I have an unauthorized version or something like that and to download the file from the Microsoft website. I click no. I try to open up wmp and it says "The file wmploc.dll has a version number of 11.0.6001.7000 where 11.0.6001.7004 was expected. Windows Media Player is not installed properly and must be reinstalled. Do you want to install the Player from the Microsoft Web site?" Figure I shouldn't download anything else lest something else happens. Also over the past two my avg has been shutdown when in idle. Whenever I wake it I have to click on the icon and it magically comes back to life. I don't know names and locations of so called problem. Hopefully this is of some help. DDS (Ver_09-03-16.01) - NTFSx86 Run by keL at 14:04:41.67 on Thu 04/09/2009 Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13 Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1977.966 [GMT -4:00] AV: Sunbelt VIPRE *On-access scanning disabled* (Updated) FW: Sunbelt Personal Firewall *disabled* ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\agrsmsvc.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Program Files\Acer\Empowering Technology\Service\ETService.exe C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe C:\Windows\system32\svchost.exe -k hpdevmgmt C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Acer\Mobility Center\MobilityService.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Cyberlink\Shared files\RichVideo.exe C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\svchost.exe -k HPService C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe C:\Windows\system32\taskeng.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Users\keL\Program Files\DNA\btdna.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Windows\system32\igfxsrvc.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Users\keL\AppData\Local\Temp\RtkBtMnt.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Apoint2K\ApMsgFwd.exe C:\Program Files\Apoint2K\Apntex.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Windows\explorer.exe C:\Users\keL\AppData\Local\Temp\wz534e\gmer.exe C:\Program Files\Microsoft Works\wkswp.exe c:\Program Files\Microsoft Works\WkDStore.exe C:\Program Files\Microsoft Works\wkgdcach.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\keL\Downloads\dds.scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=vb32&d=0808&m=aspire_4330 uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=vb32&d=0808&m=aspire_4330 mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=vb32&d=0808&m=aspire_4330 uInternet Settings,ProxyOverride = *.local BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: CKeyScramblerBHO Object: {2b9f5787-88a5-4945-90e7-c4b18563bc5e} - c:\program files\keyscrambler\KeyScramblerIE.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [BitTorrent DNA] "c:\users\kel\program files\dna\btdna.exe" mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [LManager] c:\progra~1\launch~1\LManager.exe mRun: [Apoint] c:\program files\apoint2k\Apoint.exe mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe mRun: [eRecoveryService] mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe" mRun: [CLMLServer] "c:\program files\acer arcade deluxe\acer arcade deluxe\kernel\clml\CLMLSvc.exe" mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe" mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [SBAMTray] c:\program files\sunbelt software\vipre\SBAMTray.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" StartupFolder: c:\users\kel\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - {B745F984-EF2E-40D6-A9AC-D8CED7230E61} - c:\program files\keyscrambler\KeyScramblerIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL ================= FIREFOX =================== FF - ProfilePath - c:\users\kel\appdata\roaming\mozilla\firefox\profiles\oh6e8h4b.default\ FF - component: c:\users\kel\appdata\roaming\mozilla\firefox\profiles\oh6e8h4b.default\extensions\keyscrambler@qfx.software.corporation\components\KeyScramblerIE.dll FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll FF - plugin: c:\users\kel\program files\dna\plugins\npbtdna.dll ============= SERVICES / DRIVERS =============== R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [2008-10-31 270888] R1 sbhips;Sunbelt HIPS Driver;c:\windows\system32\drivers\sbhips.sys [2008-6-21 66600] R1 sbtis;sbtis;c:\windows\system32\drivers\sbtis.sys [2008-12-8 202928] R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-8-31 61424] R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384] R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-8-31 81504] R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-8-19 24576] R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-7-17 161064] R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-26 45056] R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-8-31 122368] R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-26 131072] R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2009-3-4 69936] R2 SbPF.Launcher;SbPF.Launcher;c:\program files\sunbelt software\personal firewall\SbPFLnch.exe [2008-10-31 95528] R2 SPF4;Sunbelt Personal Firewall 4;c:\program files\sunbelt software\personal firewall\SbPFSvc.exe [2008-10-31 1365288] R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-8-19 84240] R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [2008-10-23 113896] R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [2008-12-25 65576] S2 SBAMSvc;VIPRE Antivirus + Antispyware;c:\program files\sunbelt software\vipre\SBAMSvc.exe [2009-3-17 894248] S3 GoogleDesktopManager-080708-050100;Google Desktop Manager 5.7.808.7150;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-10-9 24064] S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2008-10-22 92464] =============== Created Last 30 ================ 2009-04-09 13:20 <DIR> --d----- c:\program files\Trend Micro 2009-04-09 13:05 <DIR> --d----- c:\windows\pss 2009-04-06 17:20 107,368 a------- c:\windows\system32\GEARAspi.dll 2009-04-06 17:20 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys 2009-04-06 17:20 <DIR> --d----- c:\program files\iPod 2009-04-06 17:20 <DIR> --d----- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906} 2009-04-06 17:20 <DIR> --d----- c:\program files\iTunes 2009-04-06 17:20 <DIR> --d----- c:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906} 2009-03-29 05:43 <DIR> --d----- c:\programdata\WinZip 2009-03-28 16:14 <DIR> --d----- c:\programdata\FamilyFlights 2009-03-28 16:14 <DIR> --d----- c:\progra~2\FamilyFlights 2009-03-20 16:11 <DIR> --d----- c:\programdata\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3} 2009-03-20 16:11 <DIR> --d----- c:\progra~2\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3} 2009-03-20 16:10 <DIR> --d----- c:\program files\Bonjour 2009-03-17 13:26 65,320 a------- c:\windows\system32\sbbd.exe 2009-03-16 21:28 <DIR> --d----- c:\users\kel\{0dddd485-afa0-43b4-88c4-09fc97351b77} 2009-03-11 08:08 7,680 a------- c:\windows\system32\spwmp.dll 2009-03-11 08:08 8,147,456 a------- c:\windows\system32\wmploc.DLL 2009-03-11 08:08 4,096 a------- c:\windows\system32\msdxm.ocx 2009-03-11 08:08 4,096 a------- c:\windows\system32\dxmasf.dll 2009-03-11 08:08 268,288 a------- c:\windows\system32\schannel.dll 2009-03-11 08:08 2,033,152 a------- c:\windows\system32\win32k.sys ==================== Find3M ==================== 2009-04-09 14:02 432 a------- c:\users\kel\appdata\roaming\wklnhst.dat 2009-04-06 17:17 143,360 a------- c:\windows\inf\infstrng.dat 2009-04-06 17:17 51,200 a------- c:\windows\inf\infpub.dat 2009-03-20 16:05 86,016 a------- c:\windows\inf\infstor.dat 2009-03-10 14:41 0 a------- c:\windows\system32\drivers\lvuvc.hs 2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll 2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll 2009-03-05 23:59 36,864 a------- c:\windows\system32\drivers\usbaapl.sys 2009-03-04 23:30 69,936 a------- c:\windows\system32\drivers\sbapifs.sys 2009-02-16 09:48 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf 2009-01-15 02:11 827,392 a------- c:\windows\system32\wininet.dll 2008-12-08 18:55 87 a------- c:\users\kel\appdata\roaming\netstat.bat 2008-08-19 02:35 665,600 a------- c:\windows\inf\drvindex.dat 2008-01-20 22:57 174 a--sh--- c:\program files\desktop.ini 2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 14 21.23 ===============
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#2 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: USA
Posts: 7,463
OS: XP SP3
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Re: pc slow/wmp will not play/virus...?
Hello and welcome to TSF.
Sorry for not being able to have replied to your topic. If you still need help, please start a new thread and post a fresh set of logs requested in our pre-posting process outlined below, as it has been quite a while since you posted: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help
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