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Old 03-26-2009, 11:35 AM   #1 (permalink)
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Join Date: Jan 2008
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Laptop woes

Gkids got on my laptop and now its running like mud, and my wife and myself were playing a word game and i could hear voices in the background.
Today i fired it up and some audio was running again.
So I have the attach.txt and the dds.txt zipped and sittin on the desktop,
but i can't get the gmer to run. I unzipped it and double clicked the gmer file and i get the hourglass but thats it, nothing else happens.
Can someone help me out?

Thanks
Tony
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Old 03-26-2009, 12:49 PM   #2 (permalink)
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Re: Laptop woes

I think i have found whats causing the audio problem.
I found two expolore.exe's running in my task manager. I stoped one and the audio went away, so in searching as i type to find it and i'll repost when its located.

thanks
tony
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Old 03-26-2009, 01:56 PM   #3 (permalink)
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Re: Laptop woes

I found the folder that the expolore.exe was in. it was called prefetch
It was created last friday when the GKids were here.
So I deleted it....
I restarted and the ghost audio's still there.

so im going to wait for the pro's for help

thanks
tony
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Old 03-26-2009, 04:52 PM   #4 (permalink)
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Re: Laptop woes

OK i think i got rid of the Ghost audio problem, i deleted the folder but there was a shortcut on my desktop and i deleted that and it seems to be gone. However i still think i have something going on with this Laptop.
Thanks
tony
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Old 03-26-2009, 05:11 PM   #5 (permalink)
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Re: Laptop woes

OK disregard the Ghost audio problem being fixed..... its not.
Im going to wait for the pro's
like i said i was going to above but didn't
Im really going to this time though

Thanks
tony
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Old 03-27-2009, 06:27 PM   #6 (permalink)
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Re: Laptop woes

I got the GMER to run, i remembered about changing the name to a exe file and heres the scan

GMER 1.0.15.14966 - http://www.gmer.net
Rootkit scan 2009-03-27 17:17:08
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

INT 0x3A ? 865EFF00
INT 0x3B ? 865EFF00
INT 0x3B ? 865EFF00
INT 0x3B ? 865EFF00
INT 0x3E ? 8676BBF8
INT 0x3F ? 8676BBF8

Code 864A7EB8 ZwEnumerateKey
Code 861B1538 ZwFlushInstructionCache
Code 861D6CFE IofCallDriver
Code 8617EB2E IofCompleteRequest

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 8676A1F8

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Company)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Company)

Device \Driver\usbuhci \Device\USBPDO-0 865B7500
Device \Driver\usbuhci \Device\USBPDO-1 865B7500
Device \Driver\usbuhci \Device\USBPDO-2 865B7500
Device \Driver\usbehci \Device\USBPDO-3 865EB500

AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\Ftdisk \Device\HarddiskVolume1 867DA1F8
Device \Driver\Cdrom \Device\CdRom0 865EC500
Device \Driver\NetBT \Device\NetBt_Wins_Export 861BC500
Device \Driver\NetBT \Device\NetBT_Tcpip_{338645A1-92D1-4603-9E24-CA3BFD913B77} 861BC500
Device \Driver\NetBT \Device\NetbiosSmb 861BC500

AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\NetBT \Device\NetBT_Tcpip_{0D83D885-81B7-49A4-8CDF-E18C3270BC3B} 861BC500
Device \Driver\usbuhci \Device\USBFDO-0 865B7500
Device \Driver\usbuhci \Device\USBFDO-1 865B7500
Device \Driver\usbuhci \Device\USBFDO-2 865B7500
Device \Driver\usbehci \Device\USBFDO-3 865EB500
Device \Driver\Ftdisk \Device\FtControl 867DA1F8
Device \FileSystem\Cdfs \Cdfs 861C2500

---- Modules - GMER 1.0.15 ----

Module \systemroot\system32\drivers\UACpavbbiyh.sys (*** hidden *** ) ED59E000-ED5B1000 (77824 bytes)
---- Processes - GMER 1.0.15 ----

Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Norton AntiVirus\navapsvc.exe [156] 0x00BF0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\System32\svchost.exe [176] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\System32\svchost.exe [224] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Norton AntiVirus\SAVScan.exe [288] 0x00B00000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [460] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe [528] 0x00B10000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\winlogon.exe [640] 0x00890000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\services.exe [688] 0x00990000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\lsass.exe [700] 0x00A50000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\System32\alg.exe [812] 0x00A30000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Messenger\msmsgs.exe [828] 0x00C60000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [936] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\System32\svchost.exe [976] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe [1028] 0x00E30000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [1048] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [1084] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Synaptics\SynTP\SynTPLpr.exe [1152] 0x00D40000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1176] 0x00E60000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Internet Explorer\iexplore.exe [1312] 0x00E90000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\hphmon05.exe [1340] 0x00DF0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe [1424] 0x00BF0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe [1464] 0x00AF0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe [1496] 0x00AF0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\spoolsv.exe [1652] 0x00CB0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [1740] 0x00AF0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [1784] 0x00AE0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Bonjour\mDNSResponder.exe [1804] 0x00B20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [1868] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Java\jre6\bin\jqs.exe [1908] 0x00AF0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe [1972] 0x01110000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [2168] 0x00D90000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\iTunes\iTunesHelper.exe [2344] 0x00D90000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\wuauclt.exe [2472] 0x00A30000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\System32\svchost.exe [2564] 0x00A20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\iPod\bin\iPodService.exe [2756] 0x00B60000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\Explorer.EXE [2960] 0x00D20000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Program Files\Internet Explorer\Iexplore.exe [3008] 0x00E90000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\ctfmon.exe [3212] 0x00CC0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\WINDOWS\system32\wuauclt.exe [3736] 0x00CB0000
Library \\?\globalroot\systemroot\system32\UAClxrqerxe.dll (*** hidden *** ) @ C:\Documents and Settings\Sales5\Desktop\gmer\gmer.exe.exe [3772] 0x00DF0000

---- Services - GMER 1.0.15 ----

Service C:\WINDOWS\system32\drivers\UACpavbbiyh.sys (*** hidden *** ) [SYSTEM] UACd.sys <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0x47 0xB9 0x71 0xA0 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACpavbbiyh.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@group file system
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@UACd \\?\globalroot\systemroot\system32\drivers\UACpavbbiyh.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@UACc \\?\globalroot\systemroot\system32\UACkljnsrvk.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@uacsr \\?\globalroot\systemroot\system32\UACvyxumqlo.dat
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@uaclog \\?\globalroot\systemroot\system32\UACqmppgfqj.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@uacmask \\?\globalroot\systemroot\system32\UACnkrodulk.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@uacserf \\?\globalroot\systemroot\system32\UACsrddrjxd.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@uacbbr \\?\globalroot\systemroot\system32\UAClxrqerxe.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@UACproc \\?\globalroot\systemroot\system32\UACwqvilyfw.log
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@uacurls \\?\globalroot\systemroot\system32\UACasmpybuf.log
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@uacerrors \\?\globalroot\systemroot\system32\UACnavvseop.log
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0x47 0xB9 0x71 0xA0 ...
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@start 1
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACpavbbiyh.sys
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys@group file system
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@UACd \\?\globalroot\systemroot\system32\drivers\UACpavbbiyh.sys
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@UACc \\?\globalroot\systemroot\system32\UACkljnsrvk.dll
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@uacsr \\?\globalroot\systemroot\system32\UACvyxumqlo.dat
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@uaclog \\?\globalroot\systemroot\system32\UACqmppgfqj.dll
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@uacmask \\?\globalroot\systemroot\system32\UACnkrodulk.dll
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@uacserf \\?\globalroot\systemroot\system32\UACsrddrjxd.dll
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@uacbbr \\?\globalroot\systemroot\system32\UAClxrqerxe.dll
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@UACproc \\?\globalroot\systemroot\system32\UACwqvilyfw.log
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@uacurls \\?\globalroot\systemroot\system32\UACasmpybuf.log
Reg HKLM\SYSTEM\ControlSet003\Services\UACd.sys\modules@uacerrors \\?\globalroot\systemroot\system32\UACnavvseop.log

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\Sales5\Local Settings\Temp\UACd7b1.tmp 343040 bytes executable
File C:\Documents and Settings\Sales5\Local Settings\Temp\nsi25.tmp\uac.dll 16896 bytes executable
File C:\Documents and Settings\Sales5\Local Settings\Temp\nsl19.tmp\uac.dll 16896 bytes executable
File C:\Documents and Settings\Sales5\Local Settings\Temp\nsuDD.tmp\uac.dll 16896 bytes executable
File C:\Documents and Settings\Sales5\Local Settings\Temp\nsw26.tmp\uac.dll 16896 bytes executable
File C:\Documents and Settings\Sales5\Local Settings\Temp\nsw9A.tmp\uac.dll 16896 bytes executable
File C:\Documents and Settings\Sales5\Local Settings\Temp\fla14.tmp 0 bytes
File C:\Documents and Settings\Sales5\Local Settings\Temporary Internet Files\Content.IE5\13CSOON9\-[2].swf 0 bytes
File C:\Documents and Settings\Sales5\Local Settings\Temporary Internet Files\Content.IE5\13CSOON9\1[1].xml 0 bytes
File C:\Documents and Settings\Sales5\Local Settings\Temporary Internet Files\Content.IE5\1JLR1X1C\init[1].js 0 bytes
File C:\WINDOWS\system32\drivers\UACpavbbiyh.sys 65536 bytes executable <-- ROOTKIT !!!
File C:\WINDOWS\system32\uacinit.dll 5497 bytes
File C:\WINDOWS\system32\UACkljnsrvk.dll 31232 bytes executable
File C:\WINDOWS\system32\UAClxrqerxe.dll 66048 bytes
File C:\WINDOWS\system32\UACnkrodulk.dll 24576 bytes executable
File C:\WINDOWS\system32\UACqmppgfqj.dll 27136 bytes executable
File C:\WINDOWS\system32\UACsrddrjxd.dll 18944 bytes executable
File C:\WINDOWS\system32\UACvyxumqlo.dat 127 bytes
File C:\WINDOWS\system32\UACwqvilyfw.log 37982 bytes
File C:\WINDOWS\Temp\UACa183.tmp 66048 bytes
File C:\WINDOWS\Temp\UACa20c.tmp 61440 bytes
File C:\WINDOWS\Temp\UACbff2.tmp 66048 bytes

---- EOF - GMER 1.0.15 ----
Thanks Guys

Tony

I have a problem with "snappy ads poping up
computer randomly restarts
i get the ghost audio
and it seems to redirect me to ads when i go on the web


Thanks
tony
Attached Files
File Type: zip attach.txt.zip (4.1 KB, 1 views)
File Type: zip DDS.txt.zip (3.8 KB, 2 views)
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Old 03-27-2009, 07:19 PM   #7 (permalink)
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,665
OS: XP SP3


Re: Laptop woes

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this: How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Please post the C:\ComboFix.txt in your next reply for further review.

------------------------------------------------------
__________________
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Old 03-27-2009, 08:05 PM   #8 (permalink)
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Join Date: Jan 2008
Location: S Calif
Posts: 174
OS: xp


Re: Laptop woes

Thanks for your help.

I've downloaded combofix to my desktop and i double click it hit run and nothing else happens.
Should i try and redownload it?
Or what would you suggest.

Tony


I'll look back for a reply and try a couple things as well


Thanks again
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Old 03-27-2009, 08:16 PM   #9 (permalink)
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Join Date: Oct 2007
Location: Georgia
Posts: 10,665
OS: XP SP3


Re: Laptop woes

Hello tinner105. Delete ComboFix.exe from your desktop.

------------------------------------------------------

Download ComboFix from any of the links below. You must rename it to Combo-Fix before saving it. Save it to your Desktop.

If you are using Firefox, go to Tools > Options > Main and select 'Always ask me where to save files' and click OK.

Link 1
Link 2
Link 3





* IMPORTANT !!! Save Combo-Fix.exe to your Desktop

------------------------------------------------------
  • Disable your AntiVirus and AntiSpyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with our tools.
  • Get help here
  • Double-click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

------------------------------------------------------
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Old 03-27-2009, 08:33 PM   #10 (permalink)
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Location: S Calif
Posts: 174
OS: xp


Re: Laptop woes

I restarted my computer and got combofix to run and heres the results
ComboFix 09-03-26.03 - Sales5 2009-03-27 19:22:33.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.990.665 [GMT -7:00]
Running from: c:\documents and settings\Sales5\Desktop\ComboFix.exe.exe
AV: Norton AntiVirus *On-access scanning disabled* (Outdated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\UACpavbbiyh.sys
c:\windows\system32\UACasmpybuf.log
c:\windows\system32\uacinit.dll
c:\windows\system32\UACkljnsrvk.dll
c:\windows\system32\UAClxrqerxe.dll
c:\windows\system32\UACnavvseop.log
c:\windows\system32\UACnkrodulk.dll
c:\windows\system32\UACqmppgfqj.dll
c:\windows\system32\UACsrddrjxd.dll
c:\windows\system32\UACvyxumqlo.dat
c:\windows\system32\UACwqvilyfw.log

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-02-28 to 2009-03-28 )))))))))))))))))))))))))))))))
.

2009-03-22 17:32 . 2009-03-22 17:40 <DIR> d-------- c:\program files\Bookworm Deluxe
2009-03-22 17:29 . 2009-03-22 17:29 <DIR> d-------- c:\program files\bfgclient
2009-03-22 17:27 . 2009-03-25 20:45 <DIR> d-------- c:\documents and settings\All Users\Application Data\BigFishGamesCache
2009-03-20 10:16 . 2009-03-20 10:16 627,712 --a------ c:\windows\system32\bvfrltsejf.dll
2009-03-19 20:59 . 2009-03-19 20:59 85,665 --a------ c:\windows\system32\13a124a0-9e84-46da-c975-f33effbda14f.exe
2009-03-19 20:59 . 2009-03-23 08:26 69,194 --a------ c:\windows\system32\bvfrltsejf.dll-uninst.exe
2009-03-16 21:15 . 2008-04-17 12:12 107,368 --a------ c:\windows\system32\GEARAspi.dll
2009-03-16 21:15 . 2009-01-15 12:19 23,848 --a------ c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-16 21:14 . 2009-03-16 21:15 <DIR> d-------- c:\program files\iTunes
2009-03-16 21:14 . 2009-03-16 21:14 <DIR> d-------- c:\program files\iPod
2009-03-16 21:14 . 2009-03-16 21:14 <DIR> d-------- c:\program files\Bonjour
2009-03-16 21:14 . 2009-03-16 21:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-16 21:13 . 2009-03-16 21:13 <DIR> d-------- c:\program files\Apple Software Update
2009-03-16 21:13 . 2009-03-05 23:59 1,900,544 --a------ c:\windows\system32\usbaaplrc.dll
2009-03-16 21:13 . 2009-03-05 23:59 36,864 --a------ c:\windows\system32\drivers\usbaapl.sys
2009-03-16 21:12 . 2009-03-16 21:14 <DIR> d-------- c:\program files\Common Files\Apple
2009-03-15 20:41 . 2009-01-09 12:19 1,089,593 --------- c:\windows\system32\dllcache\ntprint.cat
2009-03-15 19:51 . 2009-03-15 19:51 <DIR> d-------- c:\windows\system32\XPSViewer
2009-03-15 19:51 . 2009-03-15 19:51 <DIR> d-------- c:\program files\Reference Assemblies
2009-03-15 19:51 . 2009-03-15 19:51 <DIR> d-------- c:\program files\MSBuild
2009-03-15 19:31 . 2009-03-15 19:37 <DIR> d-------- c:\windows\SxsCaPendDel
2009-03-15 19:31 . 2009-03-15 19:32 <DIR> d-------- C:\ccdb3f65a4f18b71cb2102bb2f
2009-03-15 19:31 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\xpssvcs.dll
2009-03-15 19:31 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-15 19:31 . 2008-07-06 03:50 597,504 --------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-15 19:31 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\xpsshhdr.dll
2009-03-15 19:31 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-15 19:31 . 2008-07-06 05:06 117,760 --------- c:\windows\system32\prntvpt.dll
2009-03-15 19:31 . 2008-07-06 05:06 89,088 --------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-15 19:24 . 2009-03-15 19:24 <DIR> d-------- C:\95be615289d4b82cd2ac19c6adc5
2009-03-15 19:23 . 2009-03-15 19:30 <DIR> d-------- C:\a5fd7135e307e30df1895eb79bba
2009-03-15 19:02 . 2009-03-15 19:01 73,728 --a------ c:\windows\system32\javacpl.cpl
2009-03-15 13:07 . 2001-08-17 14:56 66,048 --a------ c:\windows\system32\dllcache\s3legacy.dll
2009-03-15 10:37 . 2009-03-26 21:10 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP
2009-03-09 21:24 . 2009-03-10 12:34 <DIR> d-------- C:\winxp2
2009-03-09 20:26 . 2009-03-09 21:23 <DIR> d-------- C:\WINXP
2009-03-09 16:06 . 2009-03-09 16:06 <DIR> d-------- c:\program files\obj
2009-03-09 16:05 . 2009-03-09 16:06 <DIR> d-------- c:\windows\GBD
2009-03-08 12:39 . 2009-03-10 12:40 <DIR> d-------- c:\program files\nLite
2009-03-08 11:44 . 2009-03-09 16:26 16,608 --a------ c:\windows\gdrv.sys
2009-03-06 13:37 . 2009-03-06 13:37 <DIR> d-------- c:\documents and settings\All Users\Application Data\TomTom
2009-03-06 13:35 . 2009-03-06 13:35 <DIR> d-------- c:\documents and settings\Sales5\Application Data\TomTom
2009-03-06 13:34 . 2009-03-06 13:34 <DIR> d-------- c:\program files\TomTom HOME 2

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-26 20:04 --------- d-----w c:\documents and settings\Sales5\Application Data\LimeWire
2009-03-26 17:53 --------- d-----w c:\program files\Google
2009-03-25 23:37 --------- d-----w c:\program files\Norton AntiVirus
2009-03-17 04:15 --------- d-----w c:\documents and settings\Sales5\Application Data\Apple Computer
2009-03-16 03:48 --------- d-----w c:\program files\Common Files\Adobe
2009-03-16 02:01 410,984 ----a-w c:\windows\system32\deploytk.dll
2009-03-08 23:12 --------- d-----w c:\documents and settings\Sales5\Application Data\U3
2009-02-28 05:18 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-27 13:58 641,536 ----a-w c:\windows\system32\nsg26.dll
2009-02-25 19:42 --------- d-----w c:\program files\LimeWire
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 ------w c:\windows\system32\dllcache\win32k.sys
2009-02-08 21:09 --------- d-----w c:\program files\Windows Media Connect 2
2009-02-05 01:27 --------- d-----w c:\program files\QuickTime
2009-02-05 01:26 --------- d-----w c:\documents and settings\All Users\Application Data\Apple Computer
2009-01-17 04:35 3,594,752 ------w c:\windows\system32\dllcache\mshtml.dll
2005-05-18 21:14 56 --sh--r c:\windows\system32\8569E710AB.sys
2008-12-26 01:19 1,838 --sha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{ecdee021-0d17-467f-a1ff-c7a115230949}"= "c:\program files\free-downloads.net\tbfree.dll" [2007-12-10 1510424]

[HKEY_CLASSES_ROOT\clsid\{ecdee021-0d17-467f-a1ff-c7a115230949}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{79E4A038-363F-699D-FA3E-6F1DC08E5D97}]
2009-03-20 10:16 627712 --a------ c:\windows\system32\bvfrltsejf.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{cf64e1bc-d4f1-ae3d-641c-41a39e714d56}]
2009-02-27 06:58 641536 --a------ c:\windows\system32\nsg26.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{ecdee021-0d17-467f-a1ff-c7a115230949}]
2007-12-10 14:46 1510424 --a------ c:\program files\free-downloads.net\tbfree.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{ecdee021-0d17-467f-a1ff-c7a115230949}"= "c:\program files\free-downloads.net\tbfree.dll" [2007-12-10 1510424]

[HKEY_CLASSES_ROOT\clsid\{ecdee021-0d17-467f-a1ff-c7a115230949}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{ECDEE021-0D17-467F-A1FF-C7A115230949}"= "c:\program files\free-downloads.net\tbfree.dll" [2007-12-10 1510424]

[HKEY_CLASSES_ROOT\clsid\{ecdee021-0d17-467f-a1ff-c7a115230949}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\HOMERunner.exe" [2008-12-09 234856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-26 98304]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-26 536576]
"HPHUPD05"="c:\program files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-05-22 49152]
"HPHmon05"="c:\windows\system32\hphmon05.exe" [2003-05-22 483328]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-03-09 71328]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-04-30 208958]
"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-07-30 286720]
"ACTSyncServiceUI"="c:\program files\ACT\ACT for Win 7\ACT Network Sync\Act.Framework.Synchronization.Service.UI.exe" [2004-12-22 102400]
"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2008-12-20 95960]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2008-11-20 178688]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"="1"
"UpdatesDisableNotify"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Microsoft SQL Server\\MSSQL$ACT7\\Binn\\sqlservr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\dllhost.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"\\\\THECREATOR\\LIMEWIRE\\LimeWire.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\ACT\\ACT for Win 7\\Act7.exe"=
"c:\\Program Files\\ACT\\ACT for Win 7\\ACT Network Sync\\Act.Framework.Synchronization.Service.UI.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 MSSQL$ACT7;MSSQL$ACT7;c:\program files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -sACT7 --> c:\program files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe -sACT7 [?]
S2 ACT! Network Sync Service;ACT! Network Sync Service;c:\program files\ACT\ACT for Win 7\ACT Network Sync\Act.Framework.Synchronization.Service.exe [2004-12-22 24576]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-12-26 33752]
S3 SQLAgent$ACT7;SQLAgent$ACT7;c:\program files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -i ACT7 --> c:\program files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlagent.EXE -i ACT7 [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-03-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-19 c:\windows\Tasks\EasyShare Registration Task.job
- c:\docume~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.9.20.1.sxt _RegistrationOffer@16 []

2009-03-21 c:\windows\Tasks\Norton AntiVirus - Scan my computer - Sales5.job
- c:\progra~1\NORTON~1\Navw32.exe [2003-11-24 16:46]

2009-03-28 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2003-08-13 18:38]
.
- - - - ORPHANS REMOVED - - - -

BHO-{549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
HKCU-Run-sysav - c:\documents and settings\Sales5\Application Data\pcdefender.exe
MSConfigStartUp-CTFMON - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
uInternet Settings,ProxyOverride = *.local
IE: &ieSpell Options - c:\program files\ieSpell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\ieSpell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Lookup on Merriam Webster - file://c:\program files\ieSpell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\ieSpell\wikipedia.HTM
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-27 19:28:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????2?0?6?7??????? ???B???????????????B? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-03-27 19:30:08
ComboFix-quarantined-files.txt 2009-03-28 02:30:02

Pre-Run: 25,616,297,984 bytes free
Post-Run: 26,052,849,664 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

220 --- E O F --- 2009-03-24 15:56:22
Thank You for your time and effort

Tony
tinner105 is offline  
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Old 03-27-2009, 09:40 PM   #11 (permalink)
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,665
OS: XP SP3


Re: Laptop woes

Hello again, tinner105.

Please go to: VirusTotal
  • On the page you'll find a Browse button.
  • Next to the Browse button you'll see a box to enter text.
  • Please copy/paste the following bolded text into the box:

    c:\windows\system32\bvfrltsejf.dll

  • Then click the Send File button just below.
  • This will scan the file. Please be patient.
  • If you get a message saying File has already been analysed: click Reanalyse file now
  • Once scanned, copy and paste the results in your next reply.
------------------------------------------------------
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chemist is offline  
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Old 03-27-2009, 09:58 PM   #12 (permalink)
I helped the forums.
 
Join Date: Jan 2008
Location: S Calif
Posts: 174
OS: xp


Re: Laptop woes

Here you go

File bvfrltsejf.dll_ received on 03.28.2009 04:55:21 (CET)Antivirus Version Last Update Result
a-squared 4.0.0.101 2009.03.28 Trojan.Zlob!IK
AhnLab-V3 5.0.0.2 2009.03.27 -
AntiVir 7.9.0.129 2009.03.27 -
Antiy-AVL 2.0.3.1 2009.03.28 -
Authentium 5.1.2.4 2009.03.27 -
Avast 4.8.1335.0 2009.03.27 Win32:Wegit-C
AVG 8.5.0.285 2009.03.27 -
BitDefender 7.2 2009.03.28 -
CAT-QuickHeal 10.00 2009.03.26 -
ClamAV 0.94.1 2009.03.28 -
Comodo 1086 2009.03.27 -
DrWeb 4.44.0.09170 2009.03.27 -
eSafe 7.0.17.0 2009.03.27 -
eTrust-Vet 31.6.6421 2009.03.27 -
F-Prot 4.4.4.56 2009.03.27 -
F-Secure 8.0.14470.0 2009.03.28 -
Fortinet 3.117.0.0 2009.03.27 -
GData 19 2009.03.28 Win32:Wegit-C
Ikarus T3.1.1.48.0 2009.03.28 Trojan.Zlob
K7AntiVirus 7.10.683 2009.03.27 -
Kaspersky 7.0.0.125 2009.03.28 -
McAfee 5566 2009.03.27 -
McAfee+Artemis 5566 2009.03.27 -
McAfee-GW-Edition 6.7.6 2009.03.27 -
Microsoft 1.4502 2009.03.27 -
NOD32 3969 2009.03.27 -
Norman 6.00.06 2009.03.27 -
nProtect 2009.1.8.0 2009.03.28 -
Panda 10.0.0.10 2009.03.27 -
PCTools 4.4.2.0 2009.03.27 -
Prevx1 V2 2009.03.28 Medium Risk Malware
Rising 21.22.50.00 2009.03.28 -
Sophos 4.40.0 2009.03.28 -
Sunbelt 3.2.1858.2 2009.03.28 -
Symantec 1.4.4.12 2009.03.28 -
TheHacker 6.3.3.8.293 2009.03.28 -
TrendMicro 8.700.0.1004 2009.03.28 -
VBA32 3.12.10.1 2009.03.27 -
ViRobot 2009.3.27.1666 2009.03.27 -

Additional information
File size: 627712 bytes
MD5...: e332daccc3875feeb91b35160d6c949c
SHA1..: 8a0009acb2f3f1730ec089e721cb1c90d0eafcab
SHA256: 613e51b25bb599f35a8f82a45106062075c928e4f8992d1bff7a04b4d31e1bf4
SHA512: f23cdda1c63c95d05ba4461531cacd2b0bd4c19483414cb8108d9ef4c5031d38<BR>2cb3ff3ca8b1fc4abb2357e25084a589e81ee81d5fb63dbed04af40078268e10
ssdeep: 12288:26OKKJ2jIx1ottq5BZp8XuBEpuV1xHbcH1zo4uNaXS8JSfWcbA3vUJpy4:<BR>26OKKJ2jIx1QaBZp8XOEpM7cH168YfW9<BR>
PEiD..: -
TrID..: File type identification<BR>Win32 Executable MS Visual C++ (generic) (75.0%)<BR>Win32 Executable Generic (16.9%)<BR>Generic Win/DOS Executable (3.9%)<BR>DOS Executable Generic (3.9%)<BR>Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)
PEInfo: PE Structure information<BR><BR>( base data )<BR>entrypointaddress.: 0x5a8e2<BR>timedatestamp.....: 0x49c3cf7c (Fri Mar 20 17:16:44 2009)<BR>machinetype.......: 0x14c (I386)<BR><BR>( 5 sections )<BR>name viradd virsiz rawdsiz ntrpy md5<BR>.text 0x1000 0x7388c 0x73a00 6.61 b0b4d428b095b7332f406486cf0a644e<BR>.rdata 0x75000 0x11a12 0x11c00 4.91 7f4492bf3a836f6e2789ecd3d718e64f<BR>.data 0x87000 0x7838 0x2e00 4.45 97999a2995086b17a23faa636c5999c6<BR>.rsrc 0x8f000 0x68c 0x800 4.28 bcb09ea522dab643e0c46a05e40fe40f<BR>.reloc 0x90000 0x1020e 0x10400 4.16 bef60ba6ca855d16ce09ac31f72952c4<BR><BR>( 9 imports ) <BR>&gt; KERNEL32.dll: RtlUnwind, RaiseException, TerminateProcess, UnhandledExceptionFilter, SetUnhandledExceptionFilter, IsDebuggerPresent, HeapFree, GetCommandLineA, HeapAlloc, HeapSize, HeapReAlloc, Sleep, ExitProcess, VirtualProtect, VirtualAlloc, GetSystemInfo, VirtualQuery, GetStdHandle, GetModuleFileNameA, HeapCreate, HeapDestroy, VirtualFree, SetHandleCount, GetFileType, GetStartupInfoA, FreeEnvironmentStringsA, GetFileTime, FreeEnvironmentStringsW, GetEnvironmentStringsW, QueryPerformanceCounter, GetSystemTimeAsFileTime, GetCPInfo, GetACP, GetOEMCP, IsValidCodePage, LCMapStringW, InitializeCriticalSectionAndSpinCount, GetTimeZoneInformation, GetLocaleInfoA, GetConsoleCP, GetConsoleMode, LCMapStringA, GetStringTypeA, GetStringTypeW, SetStdHandle, WriteConsoleA, GetConsoleOutputCP, WriteConsoleW, CreateFileA, SetEnvironmentVariableA, GetFileSizeEx, GetFileAttributesW, FileTimeToLocalFileTime, CreateFileW, GetFullPathNameW, GetVolumeInformationW, FindFirstFileW, FindClose, GetCurrentProcess, DuplicateHandle, GetFileSize, SetEndOfFile, UnlockFile, LockFile, FlushFileBuffers, SetFilePointer, WriteFile, ReadFile, GetTickCount, FileTimeToSystemTime, lstrlenA, GetCurrentProcessId, lstrcmpA, CompareStringA, InterlockedExchange, GlobalFlags, SetErrorMode, TlsFree, DeleteCriticalSection, LocalReAlloc, TlsSetValue, TlsAlloc, InitializeCriticalSection, GlobalHandle, GlobalReAlloc, EnterCriticalSection, TlsGetValue, LeaveCriticalSection, LocalAlloc, GetModuleHandleA, GlobalLock, GlobalUnlock, FormatMessageW, LocalFree, MulDiv, GetModuleFileNameW, GlobalAlloc, GlobalFree, GetThreadLocale, lstrlenW, FreeResource, GetCurrentThreadId, GlobalAddAtomW, GlobalFindAtomW, GlobalDeleteAtom, GetVersionExW, CompareStringW, GetLastError, SetLastError, lstrcmpW, GetModuleHandleW, GetVersionExA, FindResourceW, LoadResource, LockResource, SizeofResource, FreeLibrary, LoadLibraryW, WideCharToMultiByte, OpenMutexW, CreateMutexW, WaitForSingleObject, ReleaseMutex, CloseHandle, MultiByteToWideChar, LoadLibraryA, GetProcAddress, InterlockedDecrement, GetEnvironmentStrings, InterlockedIncrement<BR>&gt; USER32.dll: PostThreadMessageW, MessageBeep, GetNextDlgGroupItem, ReleaseCapture, SetCapture, InvalidateRgn, SetRect, IsRectEmpty, CopyAcceleratorTableW, LoadCursorW, GetSysColorBrush, GetWindowThreadProcessId, PostQuitMessage, DestroyMenu, UnregisterClassW, GetMessageW, TranslateMessage, ValidateRect, GetDesktopWindow, GetActiveWindow, CreateDialogIndirectParamW, GetNextDlgTabItem, EndDialog, EndPaint, BeginPaint, GetWindowDC, ReleaseDC, GetDC, ClientToScreen, GrayStringW, DrawTextExW, DrawTextW, TabbedTextOutW, MapDialogRect, CharNextW, IsWindowEnabled, MoveWindow, SetWindowTextW, SetMenuItemBitmaps, GetMenuCheckMarkDimensions, LoadBitmapW, ModifyMenuW, GetMenuState, EnableMenuItem, CheckMenuItem, RegisterWindowMessageW, LoadIconW, SendDlgItemMessageW, SendDlgItemMessageA, WinHelpW, IsChild, GetCapture, SetWindowsHookExW, CallNextHookEx, GetClassLongW, GetClassNameW, SetPropW, GetFocus, IsWindow, SetFocus, GetForegroundWindow, GetLastActivePopup, SetActiveWindow, DispatchMessageW, GetDlgItem, GetTopWindow, DestroyWindow, UnhookWindowsHookEx, GetMessageTime, GetMessagePos, PeekMessageW, MapWindowPoints, EnableWindow, SendMessageW, RemovePropW, SetWindowLongW, GetKeyState, SetMenu, SetForegroundWindow, IsWindowVisible, UpdateWindow, PostMessageW, CharUpperW, RegisterClipboardFormatW, IsDialogMessageW, CallWindowProcW, GetPropW, GetWindowTextW, BringWindowToTop, GetWindowRect, GetClientRect, GetParent, ShowWindow, InvalidateRect, GetWindow, GetSystemMetrics, GetWindowPlacement, IsIconic, SystemParametersInfoA, IntersectRect, OffsetRect, SetWindowPos, GetWindowLongW, GetMenu, DefWindowProcW, GetDlgCtrlID, PtInRect, CopyRect, EqualRect, ScreenToClient, AdjustWindowRectEx, GetSysColor, RegisterClassW, GetClassInfoW, GetClassInfoExW, CreateWindowExW, MessageBoxW, GetMenuItemCount, GetMenuItemID, GetSubMenu, SetWindowContextHelpId<BR>&gt; GDI32.dll: ExtSelectClipRgn, DeleteDC, CreateRectRgnIndirect, GetRgnBox, GetMapMode, ScaleWindowExtEx, SetWindowExtEx, ScaleViewportExtEx, SetViewportExtEx, OffsetViewportOrgEx, SetViewportOrgEx, SelectObject, Escape, ExtTextOutW, TextOutW, PtVisible, GetWindowExtEx, GetViewportExtEx, DeleteObject, SetMapMode, RestoreDC, SaveDC, GetTextColor, GetBkColor, GetDeviceCaps, GetStockObject, CreateBitmap, GetObjectW, SetBkColor, SetTextColor, GetClipBox, RectVisible<BR>&gt; COMDLG32.dll: GetFileTitleW<BR>&gt; WINSPOOL.DRV: DocumentPropertiesW, ClosePrinter, OpenPrinterW<BR>&gt; SHLWAPI.dll: UrlUnescapeW, PathFindFileNameW, PathFindExtensionW, PathRemoveFileSpecW, PathStripToRootW, PathIsUNCW<BR>&gt; oledlg.dll: OleUIBusyW<BR>&gt; ole32.dll: OleFlushClipboard, OleIsCurrentClipboard, CoRevokeClassObject, OleInitialize, CoFreeUnusedLibraries, OleUninitialize, CreateILockBytesOnHGlobal, StgCreateDocfileOnILockBytes, StgOpenStorageOnILockBytes, CoGetClassObject, CoRegisterMessageFilter, CoTaskMemAlloc, CoTaskMemFree, CLSIDFromString, CLSIDFromProgID<BR>&gt; OLEAUT32.dll: -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -<BR><BR>( 4 exports ) <BR>DllCanUnloadNow, DllGetClassObject, DllRegisterServer, DllUnregisterServer<BR>
RDS...: NSRL Reference Data Set<BR>-
Prevx info: &lt;a href='http://info.prevx.com/aboutprogramtext.asp?PX5=C0CB1F0F002D4BA8944509CE162B30004EDAA95D' target='_blank'&gt;http://info.prevx.com/aboutprogramte...A95D&lt;/a&gt;



And once again
Thank You for your time

Tony

Last edited by tinner105; 03-27-2009 at 10:01 PM.
tinner105 is offline  
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Old 03-27-2009, 10:15 PM   #13 (permalink)
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,665
OS: XP SP3


Re: Laptop woes

Hello again, tinner105.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Your antivirus appears to be outdated. If you cannot update it, I can suggest a good, free one.

------------------------------------------------------

Please uninstall the following via Start->(or My Computer)->Control Panel->Add or Remove Programs if it still exists:

Search Assistant Mysidesearch<<Please read this

----------------------------------------------------

I see you have P2P software ( LimeWire ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

References for the risk of these programs are here, here, and here.

I would strongly recommend that you uninstall it, however that choice is up to you. If you choose to remove this program, you can do so via Control Panel >> Add or Remove Programs.

------------------------------------------------------

Close any open browsers.

Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.

Open Notepad and copy/paste all the text in the codebox below into Notepad:

Code:
http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/360269-laptop-woes.html#post2047795

Collect::
c:\windows\system32\bvfrltsejf.dll
c:\windows\system32\13a124a0-9e84-46da-c975-f33effbda14f.exe
c:\windows\system32\bvfrltsejf.dll-uninst.exe
c:\windows\system32\nsg26.dll

File::
c:\windows\Tasks\EasyShare Registration Task.job

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000000
"UpdatesDisableNotify"=dword:00000000

Driver::
MSSQL$ACT7
SQLAgent$ACT7
Save this Notepad file as CFScript.txt to your Desktop and then close the file.





Referring to the picture above, drag CFScript onto ComboFix

If you are prompted to update ComboFix and have an internet connection, please choose Yes

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Please post that log, ComboFix.txt in your next reply.

Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.


**Note**

When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.
If you do not get a message box, please do the following:

There should be a file named [4]-Submit_date@time.zip with today's date, located here:

C:\QooBox\Quarantine\[4]-Submit_date@time.zip

Using the 'Browse' button, please submit it to this site ==> http://www.bleepingcomputer.com/subm....php?channel=4

Please let me know if you successfully submitted the file. Thanks.

------------------------------------------------------
__________________
Our help is free but please donate

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Old 03-27-2009, 10:44 PM   #14 (permalink)
I helped the forums.
 
Join Date: Jan 2008
Location: S Calif
Posts: 174
OS: xp


Re: Laptop woes

Here's the log
ComboFix 09-03-26.03 - Sales5 2009-03-27 21:32:09.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.990.556 [GMT -7:00]
Running from: c:\documents and settings\Sales5\Desktop\ComboFix.exe.exe
Command switches used :: c:\documents and settings\Sales5\Desktop\CFScript.txt
AV: Norton AntiVirus *On-access scanning disabled* (Outdated)
* Created a new restore point

FILE ::
c:\windows\Tasks\EasyShare Registration Task.job
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\13a124a0-9e84-46da-c975-f33effbda14f.exe
c:\windows\system32\nsg26.dll
c:\windows\Tasks\EasyShare Registration Task.job

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_MSSQL$ACT7
-------\Legacy_SQLAGENT$ACT7
-------\Service_MSSQL$ACT7
-------\Service_SQLAgent$ACT7


((((((((((((((((((((((((( Files Created from 2009-02-28 to 2009-03-28 )))))))))))))))))))))))))))))))
.

2009-03-22 17:32 . 2009-03-22 17:40 <DIR> d-------- c:\program files\Bookworm Deluxe
2009-03-22 17:29 . 2009-03-22 17:29 <DIR> d-------- c:\program files\bfgclient
2009-03-22 17:27 . 2009-03-27 21:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\BigFishGamesCache
2009-03-16 21:15 . 2008-04-17 12:12 107,368 --a------ c:\windows\system32\GEARAspi.dll
2009-03-16 21:15 . 2009-01-15 12:19 23,848 --a------ c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-16 21:14 . 2009-03-16 21:15 <DIR> d-------- c:\program files\iTunes
2009-03-16 21:14 . 2009-03-16 21:14 <DIR> d-------- c:\program files\iPod
2009-03-16 21:14 . 2009-03-16 21:14 <DIR> d-------- c:\program files\Bonjour
2009-03-16 21:14 . 2009-03-16 21:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-16 21:13 . 2009-03-16 21:13 <DIR> d-------- c:\program files\Apple Software Update
2009-03-16 21:13 . 2009-03-05 23:59 1,900,544 --a------ c:\windows\system32\usbaaplrc.dll
2009-03-16 21:13 . 2009-03-05 23:59 36,864 --a------ c:\windows\system32\drivers\usbaapl.sys
2009-03-16 21:12 . 2009-03-16 21:14 <DIR> d-------- c:\program files\Common Files\Apple
2009-03-15 20:41 . 2009-01-09 12:19 1,089,593 --------- c:\windows\system32\dllcache\ntprint.cat
2009-03-15 19:51 . 2009-03-15 19:51 <DIR> d-------- c:\windows\system32\XPSViewer
2009-03-15 19:51 . 2009-03-15 19:51 <DIR> d-------- c:\program files\Reference Assemblies
2009-03-15 19:51 . 2009-03-15 19:51 <DIR> d-------- c:\program files\MSBuild
2009-03-15 19:31 . 2009-03-15 19:37 <DIR> d-------- c:\windows\SxsCaPendDel
2009-03-15 19:31 . 2009-03-15 19:32 <DIR> d-------- C:\ccdb3f65a4f18b71cb2102bb2f
2009-03-15 19:31 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\xpssvcs.dll
2009-03-15 19:31 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-15 19:31 . 2008-07-06 03:50 597,504 --------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-15 19:31 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\xpsshhdr.dll
2009-03-15 19:31 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-15 19:31 . 2008-07-06 05:06 117,760 --------- c:\windows\system32\prntvpt.dll
2009-03-15 19:31 . 2008-07-06 05:06 89,088 --------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-15 19:24 . 2009-03-15 19:24 <DIR> d-------- C:\95be615289d4b82cd2ac19c6adc5
2009-03-15 19:23 . 2009-03-15 19:30 <DIR> d-------- C:\a5fd7135e307e30df1895eb79bba
2009-03-15 19:02 . 2009-03-15 19:01 73,728 --a------ c:\windows\system32\javacpl.cpl
2009-03-15 13:07 . 2001-08-17 14:56 66,048 --a------ c:\windows\system32\dllcache\s3legacy.dll
2009-03-15 10:37 . 2009-03-27 21:22 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP
2009-03-09 21:24 . 2009-03-10 12:34 <DIR> d-------- C:\winxp2
2009-03-09 20:26 . 2009-03-09 21:23 <DIR> d-------- C:\WINXP
2009-03-09 16:06 . 2009-03-09 16:06 <DIR> d-------- c:\program files\obj
2009-03-09 16:05 . 2009-03-09 16:06 <DIR> d-------- c:\windows\GBD
2009-03-08 12:39 . 2009-03-10 12:40 <DIR> d-------- c:\program files\nLite
2009-03-08 11:44 . 2009-03-09 16:26 16,608 --a------ c:\windows\gdrv.sys
2009-03-06 13:37 . 2009-03-06 13:37 <DIR> d-------- c:\documents and settings\All Users\Application Data\TomTom
2009-03-06 13:35 . 2009-03-06 13:35 <DIR> d-------- c:\documents and settings\Sales5\Application Data\TomTom
2009-03-06 13:34 . 2009-03-06 13:34 <DIR> d-------- c:\program files\TomTom HOME 2

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-26 20:04 --------- d-----w c:\documents and settings\Sales5\Application Data\LimeWire
2009-03-26 17:53 --------- d-----w c:\program files\Google
2009-03-25 23:37 --------- d-----w c:\program files\Norton AntiVirus
2009-03-17 04:15 --------- d-----w c:\documents and settings\Sales5\Application Data\Apple Computer
2009-03-16 03:48 --------- d-----w c:\program files\Common Files\Adobe
2009-03-08 23:12 --------- d-----w c:\documents and settings\Sales5\Application Data\U3
2009-02-28 05:18 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-25 19:42 --------- d-----w c:\program files\LimeWire
2009-02-08 21:09 --------- d-----w c:\program files\Windows Media Connect 2
2009-02-05 01:27 --------- d-----w c:\program files\QuickTime
2009-02-05 01:26 --------- d-----w c:\documents and settings\All Users\Application Data\Apple Computer
2005-05-18 21:14 56 --sh--r c:\windows\system32\8569E710AB.sys
2008-12-26 01:19 1,838 --sha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-03-27_19.28.56.95 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-21 03:02:28 163,328 ----a-w c:\windows\ERDNT\subs\ERDNT.EXE
- 2009-03-28 02:25:54 123,434 ----a-w c:\windows\system32\perfc009.dat
+ 2009-03-28 02:31:20 123,748 ----a-w c:\windows\system32\perfc009.dat
- 2009-03-28 02:25:54 568,530 ----a-w c:\windows\system32\perfh009.dat
+ 2009-03-28 02:31:20 569,076 ----a-w c:\windows\system32\perfh009.dat
+ 2009-03-28 04:35:35 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_734.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{ecdee021-0d17-467f-a1ff-c7a115230949}"= "c:\program files\free-downloads.net\tbfree.dll" [2007-12-10 1510424]

[HKEY_CLASSES_ROOT\clsid\{ecdee021-0d17-467f-a1ff-c7a115230949}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{ecdee021-0d17-467f-a1ff-c7a115230949}]
2007-12-10 14:46 1510424 --a------ c:\program files\free-downloads.net\tbfree.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{ecdee021-0d17-467f-a1ff-c7a115230949}"= "c:\program files\free-downloads.net\tbfree.dll" [2007-12-10 1510424]

[HKEY_CLASSES_ROOT\clsid\{ecdee021-0d17-467f-a1ff-c7a115230949}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{ECDEE021-0D17-467F-A1FF-C7A115230949}"= "c:\program files\free-downloads.net\tbfree.dll" [2007-12-10 1510424]

[HKEY_CLASSES_ROOT\clsid\{ecdee021-0d17-467f-a1ff-c7a115230949}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\HOMERunner.exe" [2008-12-09 234856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-26 98304]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-26 536576]
"HPHUPD05"="c:\program files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-05-22 49152]
"HPHmon05"="c:\windows\system32\hphmon05.exe" [2003-05-22 483328]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-03-09 71328]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-04-30 208958]
"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-07-30 286720]
"ACTSyncServiceUI"="c:\program files\ACT\ACT for Win 7\ACT Network Sync\Act.Framework.Synchronization.Service.UI.exe" [2004-12-22 102400]
"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2008-12-20 95960]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2008-11-20 178688]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Microsoft SQL Server\\MSSQL$ACT7\\Binn\\sqlservr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\dllhost.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"\\\\THECREATOR\\LIMEWIRE\\LimeWire.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\ACT\\ACT for Win 7\\Act7.exe"=
"c:\\Program Files\\ACT\\ACT for Win 7\\ACT Network Sync\\Act.Framework.Synchronization.Service.UI.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

S2 ACT! Network Sync Service;ACT! Network Sync Service;c:\program files\ACT\ACT for Win 7\ACT Network Sync\Act.Framework.Synchronization.Service.exe [2004-12-22 24576]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-12-26 33752]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-03-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-28 c:\windows\Tasks\Norton AntiVirus - Scan my computer - Sales5.job
- c:\progra~1\NORTON~1\Navw32.exe [2003-11-24 16:46]

2009-03-28 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2003-08-13 18:38]
.
- - - - ORPHANS REMOVED - - - -

BHO-{cf64e1bc-d4f1-ae3d-641c-41a39e714d56} - c:\windows\system32\nsg26.dll


.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
uInternet Settings,ProxyOverride = *.local
IE: &ieSpell Options - c:\program files\ieSpell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\ieSpell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Lookup on Merriam Webster - file://c:\program files\ieSpell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\ieSpell\wikipedia.HTM
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-27 21:36:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????2?0?6?7??????? ???B???????????????B? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\CCSETMGR.EXE
c:\program files\Common Files\Symantec Shared\CCEVTMGR.EXE
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Norton AntiVirus\NAVAPSVC.EXE
c:\program files\Norton AntiVirus\SAVSCAN.EXE
c:\program files\Common Files\Symantec Shared\Security Center\symwsc.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Messenger\msmsgs.exe
.
**************************************************************************
.
Completion time: 2009-03-27 21:40:33 - machine was rebooted [Sales5]
ComboFix-quarantined-files.txt 2009-03-28 04:40:28
ComboFix2.txt 2009-03-28 02:30:10

Pre-Run: 26,028,339,200 bytes free
Post-Run: 25,957,343,232 bytes free

209 --- E O F --- 2009-03-24 15:56:22
Thanks So Much for your help

Tony
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Old 03-28-2009, 12:00 AM   #15 (permalink)
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Join Date: Oct 2007
Location: Georgia
Posts: 10,665
OS: XP SP3


Re: Laptop woes

Hello again, tinner105. Please tell us how your system is behaving.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

It appears you didn't submit the file.

There should be a file named [4]-Submit_date@time.zip located here:

C:\QooBox\Quarantine\[4]-Submit_date@time.zip

Using the 'Browse' button, please submit it to this site ==> http://www.bleepingcomputer.com/subm....php?channel=4

Please let me know if you successfully submitted the file. Thanks.

------------------------------------------------------

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 and Save it to your Desktop.
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 13 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement
  • Click Continue The page will refresh.
  • Click on the link to download Windows Offline Installation and Save the file to your Desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start(or My Computer) > Control Panel and double-click on Add or Remove Programs and remove all older versions of Java.
  • Click (highlight) any item with Java Runtime Environment (JRE, J2SE, Java(TM) SE or Java(TM) 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version.
  • After the install is complete, go back to your Control Panel(using Classic View) and click the Java icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button.
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
      • Trace and Log Files
    • Click OK on Delete Temporary Files Window.
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
    • Click OK to leave the Temporary Files Window.
    • Click OK to leave the Java Control Panel.
    • Delete jre-6u13-windows-i586-p.exe from your desktop.
------------------------------------------------------

Please download ATF-Cleaner by Atribune and Save it to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

------------------------------------------------------

Please run this online scan to help look for remnants.

Establish an internet connection & perform an online scan at Kaspersky Online Scanner

Ensure your external and/or USB drives are inserted during the scan.

Click Accept, when prompted to download and install the program files and database of malware definitions.
  • Click Run at any Security prompt.
  • The program will then begin downloading and installing and will also update the database.
  • Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected.
  • It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
  • Click the Save Report As... button.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.


**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

------------------------------------------------------

Please post the following in your next reply:

Kaspersky report
report on system behavior
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Old 03-28-2009, 12:18 AM   #16 (permalink)
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OS: xp


Re: Laptop woes

Sorry about that the file has been submited

Thanks so much
Tony
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Old 03-28-2009, 06:54 AM   #17 (permalink)
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Location: Georgia
Posts: 10,665
OS: XP SP3


Re: Laptop woes

Thanks for submitting the file. I need to see the Kaspersky report. How is your system behaving?
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Old 03-28-2009, 10:13 AM   #18 (permalink)
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Location: S Calif
Posts: 174
OS: xp


Re: Laptop woes

Good Morning
Yes the computer does seem to be running alot better now. You guys/and girls have saved me again.
Thanks So much.
Tony

Heres the Kaspersky report

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, March 28, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, March 28, 2009 06:17:16
Records in database: 1979613
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 67836
Threat name: 5
Infected objects: 7
Suspicious objects: 0
Duration of the scan: 02:19:55


File name / Threat name / Threats count
C:\Program Files\Norton AntiVirus\Quarantine\30135640.exe Infected: Trojan-Downloader.Win32.VB.dck 1
C:\Program Files\Norton AntiVirus\Quarantine\490946A0.wma Infected: Trojan-Downloader.WMA.GetCodec.a 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_UACpavbbiyh_.sys.zip Infected: Rootkit.Win32.TDSS.gwh 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACkljnsrvk.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACnkrodulk.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACqmppgfqj.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACsrddrjxd.dll.vir Infected: Trojan.Win32.Tdss.ror 1

The selected area was scanned


And while i have you on the line... could you help me get rid of some programs that I dont think I use or would ever need?
I got this Laptop in a barter deal and it was a company computer.
My Norton antivirus expired recently and im going to address that issue after i see what else is out there, I'm not hellbent to keep Norton but i have used it in my other computers and I'm comfortable in knowing how to use it.
Thanks So Much

Tony
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Old 03-28-2009, 11:58 AM   #19 (permalink)
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Join Date: Oct 2007
Location: Georgia
Posts: 10,665
OS: XP SP3


Re: Laptop woes

Hello again, Tony. All the finds by Kaspersky have been quarantined by Norton or ComboFix. QooBox will get deleted when we uninstall ComboFix.

Please delete those files in Norton quarantine.

If you have trouble, please use Symantec's guide to remove the Norton Quarantine files.

------------------------------------------------------

Try this to uninstall unwanted programs:

http://www.revouninstaller.com/unins..._programs.html

------------------------------------------------------

As far as a purchased antivirus, you can't go wrong with ESET's NOD32:

www.eset.com/download/

You can try if free for 30 days.

If you uninstall Norton, run this removal tool after uninstalling:

Please download the Norton Removal Tool and Save it to your Desktop.
  • Close all programs and double-click the Norton_Removal_Tool.exe then click Run
  • Follow the on-screen instructions.
  • Restart the computer if asked.
  • Then delete Norton_Removal_Tool.exe from your desktop.
------------------------------------------------------
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Old 03-28-2009, 12:39 PM   #20 (permalink)
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Join Date: Jan 2008
Location: S Calif
Posts: 174
OS: xp


Re: Laptop woes

I'm trying to delete the quarantined items in Norton but when i click the View the report button i get an error message " Norton AntiVirus Quarantine Consol has encountered a problem and needs to close." then asks about sending an error report.

Thanks
Tony

one more thing... I have windows set up to tell me when there are updates to be installed
I keep getting a messsage that security update KB954430 needs to be installed.....
This makes about the 10th time ive seen this message and ive installed it a few times including a few minutes ago along with a couple other recomended updates.... I just got the message again that i need to install it again...
so what am i doing wrong?
Do i need to disable auto protect?

Thanks
tony

Last edited by tinner105; 03-28-2009 at 12:58 PM.
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