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#1 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Infected with Trojans, Pop ups, and Viruses
Thanks for helping.
A while back Antivirus 2008 tried to install but I semi-stopped it mid process. Currently, there are a few random pop-ups, and the spy bot program is constantly popping up asking me if I want to deny or allow changes made to my system. Sometimes it does not even give me the option to deny. I continually have run malware and spybot but everytime the programs reinstall themselves or avoid detection. I have attached two files, just tell me what else i need to do. DDS (Ver_09-02-01.01) - NTFSx86 Run by HP_Administrator at 19:47:38.27 on Fri 03/13/2009 Internet Explorer: 7.0.5730.11 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1280 [GMT -5:00] FW: Norton Internet Worm Protection *disabled* ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe C:\Program Files\HP\HP Software Update\HPwuSchd2.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\eHome\ehmsas.exe C:\HP\KBD\KBD.EXE c:\windows\system\hpsysdrv.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\DISC\DISCover.exe C:\Program Files\DISC\DiscUpdMgr.exe C:\Program Files\DISC\DiscStreamHub.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\HP_Administrator\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.netflix.com/MemberHome uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uInternet Connection Wizard,ShellNext = iexplore mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: {1906908c-f869-4af0-ab50-a5ac68a13efa} - c:\windows\system32\yoyikofu.dll BHO: {4D34AC66-2F23-4D7D-8571-F9C8A8506412} - No File BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll BHO: {7d5706d2-843b-42cb-803e-cff7a9d23989} - No File BHO: {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - No File BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll BHO: {03ca55ff-1fc4-9d88-9b74-832d38e9150f}: {f0519e83-d238-47b9-88d9-4cf1ff55ac30} - c:\windows\system32\qcmypl.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe mRun: [ehTray] c:\windows\ehome\ehtray.exe mRun: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe mRun: [DMAScheduler] "c:\program files\hp digitalmedia archive\DMAScheduler.exe" mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE mRun: [PCDrProfiler] mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll" mRun: [RTHDCPL] RTHDCPL.EXE mRun: [Alcmtr] ALCMTR.EXE mRun: [hefiyivego] Rundll32.exe "c:\windows\system32\rifoseyo.dll",s mRun: [c47ddc06] rundll32.exe "c:\windows\system32\tuhezolo.dll",b mRun: [CPMc74eef9a] Rundll32.exe "c:\windows\system32\ruginefo.dll",a StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\9972322\program\Updates from HP.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000 IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll Trusted Zone: trymedia.com DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162605016015 DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1163077941421 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab Notify: igfxcui - igfxdev.dll AppInit_DLLs: xkydsi.dll hjmsff.dll dgkpah.dll hyzbzf.dll qstjlt.dll vcakbd.dll c:\windows\system32\fuwonelu.dll hgqdfq.dll jybzcj.dll c:\windows\system32\mihobibi.dll npogto.dll ovgswk.dll ircdtp.dll rrfmel.dll epzknw.dll qcmypl.dll c:\windows\system32\ruginefo.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\ruginefo.dll STS: STS: {ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} - c:\windows\system32\ruginefo.dll LSA: Notification Packages = scecli c:\windows\system32\fuwonelu.dll ============= SERVICES / DRIVERS =============== R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328] R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-9-1 1251720] S3 W8100PCI;D-Link AirPlus G Wireless Driver;c:\windows\system32\drivers\MRV8K51.sys [2008-6-1 297984] =============== Created Last 30 ================ 2009-03-13 16:09 1,912,193 ---sh--- c:\windows\system32\olozehut.ini 2009-03-13 16:09 122,880 a--sh--- c:\windows\system32\qcmypl.dll 2009-03-13 04:09 122,880 a--sh--- c:\windows\system32\epzknw.dll 2009-03-13 04:09 1,807,293 ---sh--- c:\windows\system32\ulajatiz.ini 2009-03-12 22:01 87,608 a------- c:\docume~1\hp_adm~1\applic~1\inst.exe 2009-03-12 22:01 47,360 a------- c:\windows\system32\drivers\pcouffin.sys 2009-03-12 22:01 47,360 a------- c:\docume~1\hp_adm~1\applic~1\pcouffin.sys 2009-03-12 22:00 <DIR> --d----- c:\program files\DVDFab 5 2009-03-12 16:09 1,807,280 ---sh--- c:\windows\system32\eyuvesez.ini 2009-03-12 16:09 122,880 a--sh--- c:\windows\system32\cqwfpk.dll 2009-03-12 04:09 123,392 a--sh--- c:\windows\system32\mhtaos.dll 2009-03-12 04:08 1,807,293 ---sh--- c:\windows\system32\omihimay.ini 2009-03-11 16:08 1,807,293 ---sh--- c:\windows\system32\ekimibes.ini 2009-03-11 16:08 123,392 a--sh--- c:\windows\system32\lghqii.dll 2009-03-11 04:08 123,392 a--sh--- c:\windows\system32\lgzinh.dll 2009-03-11 04:08 1,807,293 ---sh--- c:\windows\system32\ipatomam.ini 2009-03-10 16:08 1,807,289 ---sh--- c:\windows\system32\uferesay.ini 2009-03-10 16:08 123,392 a--sh--- c:\windows\system32\rrfmel.dll 2009-03-10 04:07 123,392 a--sh--- c:\windows\system32\ircdtp.dll 2009-03-09 11:03 123,392 a--sh--- c:\windows\system32\ovgswk.dll 2009-03-09 11:03 2,713 ---sh--- c:\windows\system32\neyuvena.dll 2009-03-08 23:01 123,392 a--sh--- c:\windows\system32\npogto.dll 2009-03-07 23:01 123,392 a--sh--- c:\windows\system32\jybzcj.dll ==================== Find3M ==================== 2009-03-13 16:09 81,408 a--sh--- c:\windows\system32\tuhezolo.dll 2009-03-13 16:09 122,880 a--sh--- c:\windows\system32\kofipulo.dll 2009-03-13 16:09 86,016 a--sh--- c:\windows\system32\ruginefo.dll 2009-03-13 04:09 86,016 a--sh--- c:\windows\system32\ziwediya.dll 2009-03-13 04:09 122,880 a--sh--- c:\windows\system32\hefihiru.dll 2009-03-13 04:09 80,896 -------- c:\windows\system32\zitajalu.dll 2009-03-12 16:09 86,016 a--sh--- c:\windows\system32\vejidoza.dll 2009-03-12 16:09 122,880 a--sh--- c:\windows\system32\vehefutu.dll 2009-03-12 16:09 80,896 -------- c:\windows\system32\zesevuye.dll 2009-03-12 04:09 123,392 a--sh--- c:\windows\system32\detovina.dll 2009-03-12 04:08 86,016 a--sh--- c:\windows\system32\vobovuna.dll 2009-03-11 16:08 80,896 -------- c:\windows\system32\sebimike.dll 2009-03-11 16:08 123,392 a--sh--- c:\windows\system32\vibohaji.dll 2009-03-11 16:08 86,016 a--sh--- c:\windows\system32\zeladugu.dll 2009-03-11 04:08 86,016 a--sh--- c:\windows\system32\pulagawi.dll 2009-03-11 04:08 123,392 a--sh--- c:\windows\system32\tuburavi.dll 2009-03-11 04:08 80,896 -------- c:\windows\system32\mamotapi.dll 2009-03-10 16:08 80,896 -------- c:\windows\system32\yaserefu.dll 2009-03-10 16:08 123,392 a--sh--- c:\windows\system32\tegawula.dll 2009-03-10 16:08 86,016 a--sh--- c:\windows\system32\zuyukibe.dll 2009-03-10 04:07 123,392 a--sh--- c:\windows\system32\wonupago.dll 2009-03-09 11:03 123,392 a--sh--- c:\windows\system32\huginoke.dll 2009-03-08 23:01 123,392 a--sh--- c:\windows\system32\pedisasa.dll 2009-03-07 23:01 86,016 a--sh--- c:\windows\system32\hiyokovu.dll 2009-03-07 23:01 123,392 a--sh--- c:\windows\system32\tarovepe.dll 2009-02-11 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-02-11 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys 2008-08-05 09:11 54,168 a------- c:\docume~1\hp_adm~1\applic~1\GDIPFONTCACHEV1.DAT 2006-11-25 16:57 22 ac-sh--- c:\windows\sminst\HPCD.sys 0000-00-00 00:00 49,152 a--sh--- c:\windows\system32\fuwonelu.dll ============= FINISH: 19:48:33.15 =============== |
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#2 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Hello, and Welcome to TSF.
Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. ---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#3 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
I ran combofix. Whenever the computer restarted a pop up showed that it could not load c:/WINDOWS .....dll file. I could not write it down fast enough so it doesn't help much.
Spybot asked me to confirm deleting some system changes which i allowed. The log is attached below. ComboFix 09-03-13.02 - HP_Administrator 2009-03-14 9:19:15.1 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1412 [GMT -5:00] Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe FW: Norton Internet Worm Protection *disabled* * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat c:\documents and settings\HP_Administrator\Application Data\inst.exe c:\documents and settings\HP_Administrator\Local Settings\Temporary Internet Files\fbk.sts c:\windows\system32\cqwfpk.dll c:\windows\system32\detovina.dll c:\windows\system32\dubolaho.dll c:\windows\system32\eaahpj.dll c:\windows\system32\ekimibes.ini c:\windows\system32\ekuwolit.ini c:\windows\system32\epzknw.dll c:\windows\system32\eyuvesez.ini c:\windows\system32\fiyefeje.dll c:\windows\system32\fuwonelu.dll c:\windows\system32\hefihiru.dll c:\windows\system32\hiyokovu.dll c:\windows\system32\huginoke.dll c:\windows\system32\ipatomam.ini c:\windows\system32\ircdtp.dll c:\windows\system32\jybzcj.dll c:\windows\system32\kofipulo.dll c:\windows\system32\lghqii.dll c:\windows\system32\lgzinh.dll c:\windows\system32\mamotapi.dll c:\windows\system32\mhtaos.dll c:\windows\system32\npogto.dll c:\windows\system32\olozehut.ini c:\windows\system32\omihimay.ini c:\windows\system32\ovgswk.dll c:\windows\system32\pedisasa.dll c:\windows\system32\pulagawi.dll c:\windows\system32\qcmypl.dll c:\windows\system32\rrfmel.dll c:\windows\system32\ruginefo.dll c:\windows\system32\sebimike.dll c:\windows\system32\tarovepe.dll c:\windows\system32\tegawula.dll c:\windows\system32\tilowuke.dll c:\windows\system32\tuburavi.dll c:\windows\system32\tuhezolo.dll c:\windows\system32\uferesay.ini c:\windows\system32\ulajatiz.ini c:\windows\system32\vehefutu.dll c:\windows\system32\vejidoza.dll c:\windows\system32\vibohaji.dll c:\windows\system32\vobovuna.dll c:\windows\system32\wonupago.dll c:\windows\system32\x64 c:\windows\system32\yaserefu.dll c:\windows\system32\zeladugu.dll c:\windows\system32\zesevuye.dll c:\windows\system32\zitajalu.dll c:\windows\system32\ziwediya.dll c:\windows\system32\zuyukibe.dll c:\windows\wiaserviv.log D:\Autorun.inf ----- BITS: Possible infected sites ----- hxxp://82.98.235.205 . ((((((((((((((((((((((((( Files Created from 2009-02-14 to 2009-03-14 ))))))))))))))))))))))))))))))) . 2009-03-12 22:01 . 2009-03-12 22:01 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Vso 2009-03-12 22:01 . 2009-03-12 22:01 47,360 --a------ c:\windows\system32\drivers\pcouffin.sys 2009-03-12 22:01 . 2009-03-12 22:01 47,360 --a------ c:\documents and settings\HP_Administrator\Application Data\pcouffin.sys 2009-03-12 22:00 . 2009-03-12 22:00 <DIR> d-------- c:\program files\DVDFab 5 2009-03-09 11:03 . 2009-03-09 11:03 2,713 ---hs---- c:\windows\system32\neyuvena.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-03-13 18:49 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Move Networks 2009-03-08 16:28 --------- d-----w c:\program files\Spybot - Search & Destroy 2009-03-08 16:28 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2009-03-07 23:51 --------- d-----w c:\program files\Malwarebytes' Anti-Malware 2009-02-11 16:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys 2009-02-11 16:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys 2008-08-05 14:11 54,168 ----a-w c:\documents and settings\HP_Administrator\Application Data\GDIPFONTCACHEV1.DAT 2006-11-25 21:57 22 -csha-w c:\windows\SMINST\HPCD.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208] "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-06-23 86016] "Persistence"="c:\windows\system32\igfxpers.exe" [2006-06-23 81920] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552] "DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-04-13 90112] "Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568] "HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 249856] "HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-02-17 49152] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-05-23 98304] "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048] "ftutil2"="ftutil2.dll" [2004-06-07 c:\windows\system32\ftutil2.dll] "RTHDCPL"="RTHDCPL.EXE" [2006-06-13 c:\windows\RTHDCPL.EXE] c:\documents and settings\Default User\Start Menu\Programs\Startup\ Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-09-01 27136] PinMcLnk.lnk - c:\hp\bin\cloaker.exe [2006-09-01 27136] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-09-01 36903] [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "UpdatesDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\DISC\\DISCover.exe"= "c:\\Program Files\\DISC\\DiscStreamHub.exe"= "c:\\Program Files\\DISC\\myFTP.exe"= "c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= S3 W8100PCI;D-Link AirPlus G Wireless Driver;c:\windows\system32\drivers\MRV8K51.sys [2008-06-01 297984] . - - - - ORPHANS REMOVED - - - - BHO-{1906908c-f869-4af0-ab50-a5ac68a13efa} - c:\windows\system32\yoyikofu.dll BHO-{4D34AC66-2F23-4D7D-8571-F9C8A8506412} - (no file) BHO-{5d1fe950-65fd-4ffd-91b3-19c59013ea7e} - c:\windows\system32\eaahpj.dll BHO-{7d5706d2-843b-42cb-803e-cff7a9d23989} - (no file) BHO-{f0519e83-d238-47b9-88d9-4cf1ff55ac30} - (no file) HKLM-Run-PCDrProfiler - (no file) . ------- Supplementary Scan ------- . uStart Page = hxxp://www.netflix.com/MemberHome uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uInternet Connection Wizard,ShellNext = iexplore IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000 Trusted Zone: trymedia.com . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-03-14 09:22:50 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . ------------------------ Other Running Processes ------------------------ . c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe c:\windows\ehome\ehrecvr.exe c:\windows\ehome\ehSched.exe c:\program files\Intel\Intel Matrix Storage Manager\IAANTmon.exe c:\program files\Common Files\LightScribe\LSSrvc.exe c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\windows\ehome\mcrdsvc.exe c:\program files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\ELService.exe c:\windows\system32\dllhost.exe c:\windows\ehome\ehmsas.exe . ************************************************************************** . Completion time: 2009-03-14 9:25:21 - machine was rebooted ComboFix-quarantined-files.txt 2009-03-14 14:25:19 Pre-Run: 69,376,921,600 bytes free Post-Run: 70,172,098,560 bytes free 177 --- E O F --- 2009-03-07 08:01:51 |
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#4 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders. * Uncheck the Hide protected operating system files (recommended) option. * Also make sure there is no checkmark beside Hide file extensions for known file types * Click Yes to confirm and then click OK. Using Windows Explorer, or Windows Search, locate and delete the following file: c:\windows\system32\neyuvena.dll --------------------------------------------------------------------------------------------- These indicate some settings have been changed These are "Change the way Security Center Alerts Me" in Control Panel > Security Center. [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "UpdatesDisableNotify"=dword:00000001 This means they are turned off. If that's your choice, that's fine, otherwise tick the boxes to turn the notifications back on. Ensure TeaTimer allows the changes. ============================ Please go to Start > Run and copy/paste the following, then press Enter: C:\QooBox\Add-Remove Programs.txt A text file should open. Please post the contents of that file in your next reply.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#5 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
Got It!
Adobe Flash Player ActiveX Adobe Reader 7.0.5 AOL Instant Messenger AutoUpdate BufferChm CP_AtenaShokunin1Config CP_CalendarTemplates1 cp_LightScribeConfig cp_OnlineProjectsConfig CP_Package_Basic1 CP_Package_Variety1 CP_Package_Variety2 CP_Package_Variety3 CP_Panorama1Config cp_PosterPrintConfig cp_UpdateProjectsConfig CueTour Customer Experience Enhancement Data Fax SoftModem with SmartCP Destinations DeviceManagementQFolder DISCover DivX DivX Web Player DVD Shrink 3.2 DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.2.3.2 Easy Internet Sign-up Empire Earth II Enhanced Multimedia Keyboard Solution FullDPAppQFolder GemMaster Mystic High Definition Audio Driver Package - KB888111 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 10 (KB910393) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB888795) Hotfix for Windows XP (KB891593) Hotfix for Windows XP (KB893357) Hotfix for Windows XP (KB895961) Hotfix for Windows XP (KB899337) Hotfix for Windows XP (KB899510) Hotfix for Windows XP (KB902841) Hotfix for Windows XP (KB906569) Hotfix for Windows XP (KB912024) Hotfix for Windows XP (KB914440) Hotfix for Windows XP (KB915865) Hotfix for Windows XP (KB926239) Hotfix for Windows XP (KB935448) Hotfix for Windows XP (KB952287) HP Boot Optimizer HP DigitalMedia Archive HP DVD Play 2.1 HP Imaging Device Functions 7.0 HP Photosmart for Media Center PC HP Photosmart Premier Software 6.5 HP Software Update HP Web Helper HPPhotoSmartExpress HpSdpAppCoreApp InstantShareDevices Intel(R) Graphics Media Accelerator Driver Intel(R) Matrix Storage Manager Intel(R) PRO Network Connections Drivers Intel(R) Quick Resume Technology Drivers Intel® Viiv™ Software iPod for Windows 2005-02-22 iTunes J2SE Runtime Environment 5.0 Update 6 LightScribe 1.4.105.1 LiveUpdate 3.0 (Symantec Corporation) LiveUpdate Notice (Symantec Corporation) Macromedia Flash Player 8 Malwarebytes' Anti-Malware Microsoft .NET Framework 1.0 Hotfix (KB887998) Microsoft .NET Framework 1.0 Hotfix (KB930494) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Age of Empires II Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office XP Standard for Students and Teachers Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Works Move Networks Media Player for Internet Explorer MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) muvee autoProducer 5.0 Netflix Movie Viewer OptionalContentQFolder Otto PC-Doctor 5 for Windows PhotoGallery QuickTime RandMap RealPlayer Realtek High Definition Audio Driver Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899589) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB908531) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922760) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB941693) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB945553) Security Update for Windows XP (KB946026) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB948590) Security Update for Windows XP (KB948881) Security Update for Windows XP (KB950749) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) SkinsHP1 SlideShow SlideShowMusic Sonic Express Labeler Sonic MyDVD Plus Sonic RecordNow Audio Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager Sonic_PrimoSDK Spybot - Search & Destroy Symantec KB-DocID:2003093015493306 Unload Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB912945) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB932823-v3) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB951072-v2) Update Rollup 2 for Windows XP Media Center Edition 2005 Updates from HP (remove only) Viewpoint Media Player WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB883667 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB885884 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB892050 Windows XP Hotfix - KB893066 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB925766 Windows XP Service Pack 3 Yahoo! Toolbar Yahoo! Toolbar for Internet Explorer |
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#6 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Hi woody5 -
What is your current AntiVirus solution? I see a few references to Norton, but it doesn't seem to be fully installed. Is Norton installed and functioning correctly?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#7 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
I currently do not have antivirus. I was going to get a Pc antivirus tools for free from downloads. com when we were done. And try to download an outgoing firewall.
NEW PROBLEM!!! a pop up window appeared myFTP.exe - BAD IMAGE c:/windows/system32/mcenspc.dll is not a valid window image Also antivirus 2009 has installed on my computer. Constant pop ups arrive now about being protected and the classic shield looking thing is in the task bar. Also i cannot visit other websites because "i need to purchase antivirus 2009 to protect me." |
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#8 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Please do not surf as normal until this is resolved.
Double click on ComboFix.exe to run it once again. Post the log when it's done. Please use the instructions on this page to completely uninstall your Norton Products. I'd recommend installing this free AntiVirus next Install this FREE AntiVirus program, update it, and run a full system scan. Avira AntiVir Personal Here is a tutorial on it's setup and use: http://www.techsupportforum.com/cont...ticles/64.html When the scan is complete, click on the Report button. A log file will open. Please post that in your next reply. Do not install more than one antivirus program because they will conflict with each other. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out. ---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#9 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
The link you sent me for Avira will not work. Says the webpage cannot be found.
I unistialled Norton .. i think. Here is the ComboFix Report: ComboFix 09-03-13.02 - HP_Administrator 2009-03-14 18:07:58.2 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1638 [GMT -5:00] Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\windows\syssvc.exe . ((((((((((((((((((((((((( Files Created from 2009-02-14 to 2009-03-14 ))))))))))))))))))))))))))))))) . 2009-03-14 18:03 . 2009-03-14 18:03 <DIR> d-------- c:\documents and settings\All Users\Application Data\NortonInstaller 2009-03-12 22:01 . 2009-03-12 22:01 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Vso 2009-03-12 22:01 . 2009-03-12 22:01 47,360 --a------ c:\windows\system32\drivers\pcouffin.sys 2009-03-12 22:01 . 2009-03-12 22:01 47,360 --a------ c:\documents and settings\HP_Administrator\Application Data\pcouffin.sys 2009-03-12 22:00 . 2009-03-12 22:00 <DIR> d-------- c:\program files\DVDFab 5 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-03-14 23:04 --------- d-----w c:\program files\Common Files\Symantec Shared 2009-03-13 18:49 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Move Networks 2009-03-08 16:28 --------- d-----w c:\program files\Spybot - Search & Destroy 2009-03-08 16:28 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2009-03-07 23:51 --------- d-----w c:\program files\Malwarebytes' Anti-Malware 2009-02-11 16:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys 2009-02-11 16:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys 2008-08-05 14:11 54,168 ----a-w c:\documents and settings\HP_Administrator\Application Data\GDIPFONTCACHEV1.DAT 2006-11-25 21:57 22 -csha-w c:\windows\SMINST\HPCD.sys . ((((((((((((((((((((((((((((( SnapShot@2009-03-14_ 9.24.31.10 ))))))))))))))))))))))))))))))))))))))))) . + 2004-08-09 21:00:00 19,456 ----a-w c:\windows\msagent\intl\agt0401.dll + 2004-08-09 21:00:00 19,456 ----a-w c:\windows\msagent\intl\agt040d.dll + 2004-08-09 21:00:00 10,752 ----a-w c:\windows\system32\c_iscii.dll - 2004-08-10 04:00:00 19,456 -c--a-w c:\windows\system32\dllcache\agt0401.dll + 2004-08-09 21:00:00 19,456 ----a-w c:\windows\system32\dllcache\agt0401.dll - 2004-08-10 04:00:00 19,456 -c--a-w c:\windows\system32\dllcache\agt040d.dll + 2004-08-09 21:00:00 19,456 ----a-w c:\windows\system32\dllcache\agt040d.dll - 2004-08-10 04:00:00 10,752 -c----w c:\windows\system32\dllcache\c_iscii.dll + 2004-08-09 21:00:00 10,752 ----a-w c:\windows\system32\dllcache\c_iscii.dll - 2004-08-10 04:00:00 6,144 -c----w c:\windows\system32\dllcache\ftlx041e.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\dllcache\ftlx041e.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbda1.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbda1.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbda2.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbda2.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbda3.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbda3.dll - 2004-08-10 11:00:00 5,120 -c----w c:\windows\system32\dllcache\kbdarme.dll + 2004-08-09 21:00:00 5,120 ----a-w c:\windows\system32\dllcache\kbdarme.dll - 2004-08-10 11:00:00 5,120 -c----w c:\windows\system32\dllcache\kbdarmw.dll + 2004-08-09 21:00:00 5,120 ----a-w c:\windows\system32\dllcache\kbdarmw.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbddiv1.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbddiv1.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbddiv2.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbddiv2.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdfa.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdfa.dll - 2004-08-10 11:00:00 5,120 -c----w c:\windows\system32\dllcache\kbdgeo.dll + 2004-08-09 21:00:00 5,120 ----a-w c:\windows\system32\dllcache\kbdgeo.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdheb.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdheb.dll - 2004-08-10 04:00:00 6,144 ----a-w c:\windows\system32\dllcache\kbdinbe1.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\dllcache\kbdinbe1.dll - 2004-08-10 04:00:00 6,656 ----a-w c:\windows\system32\dllcache\kbdinben.dll + 2004-08-09 21:00:00 6,656 ----a-w c:\windows\system32\dllcache\kbdinben.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdindev.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdindev.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdinguj.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdinguj.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdinhin.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdinhin.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdinkan.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdinkan.dll - 2004-08-10 04:00:00 6,656 ----a-w c:\windows\system32\dllcache\kbdinmal.dll + 2004-08-09 21:00:00 6,656 ----a-w c:\windows\system32\dllcache\kbdinmal.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdinmar.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdinmar.dll - 2004-08-10 11:00:00 6,144 -c----w c:\windows\system32\dllcache\kbdinpun.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\dllcache\kbdinpun.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdintam.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdintam.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdintel.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdintel.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdsyr1.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdsyr1.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdsyr2.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdsyr2.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdth0.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdth0.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdth1.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdth1.dll - 2004-08-10 11:00:00 6,144 -c----w c:\windows\system32\dllcache\kbdth2.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\dllcache\kbdth2.dll - 2004-08-10 11:00:00 6,144 -c----w c:\windows\system32\dllcache\kbdth3.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\dllcache\kbdth3.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdurdu.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdurdu.dll - 2004-08-10 04:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdusa.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdusa.dll - 2004-08-10 11:00:00 5,632 -c----w c:\windows\system32\dllcache\kbdvntc.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\dllcache\kbdvntc.dll - 2004-08-10 04:00:00 185,344 -c----w c:\windows\system32\dllcache\thawbrkr.dll + 2004-08-09 21:00:00 185,344 ----a-w c:\windows\system32\dllcache\thawbrkr.dll - 2008-12-03 02:54:07 204,120 ----a-w c:\windows\system32\FNTCACHE.DAT + 2009-03-14 23:05:40 263,824 ----a-w c:\windows\system32\FNTCACHE.DAT + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\ftlx041e.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbda1.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbda2.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbda3.dll + 2004-08-09 21:00:00 5,120 ----a-w c:\windows\system32\kbdarme.dll + 2004-08-09 21:00:00 5,120 ----a-w c:\windows\system32\kbdarmw.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbddiv1.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbddiv2.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdfa.dll + 2004-08-09 21:00:00 5,120 ----a-w c:\windows\system32\kbdgeo.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdheb.dll - 2004-08-10 04:00:00 6,144 -c--a-w c:\windows\system32\kbdinbe1.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\kbdinbe1.dll - 2004-08-10 04:00:00 6,656 -c--a-w c:\windows\system32\kbdinben.dll + 2004-08-09 21:00:00 6,656 ----a-w c:\windows\system32\kbdinben.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdindev.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdinguj.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdinhin.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdinkan.dll - 2004-08-10 04:00:00 6,656 -c--a-w c:\windows\system32\kbdinmal.dll + 2004-08-09 21:00:00 6,656 ----a-w c:\windows\system32\kbdinmal.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdinmar.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\kbdinpun.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdintam.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdintel.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdsyr1.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdsyr2.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdth0.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdth1.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\kbdth2.dll + 2004-08-09 21:00:00 6,144 ----a-w c:\windows\system32\kbdth3.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdurdu.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdusa.dll + 2004-08-09 21:00:00 5,632 ----a-w c:\windows\system32\kbdvntc.dll + 2004-08-09 21:00:00 185,344 ----a-w c:\windows\system32\Thawbrkr.dll . -- Snapshot reset to current date -- . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208] "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-06-23 86016] "Persistence"="c:\windows\system32\igfxpers.exe" [2006-06-23 81920] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552] "DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-04-13 90112] "Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568] "HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 249856] "HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-02-17 49152] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-05-23 98304] "ftutil2"="ftutil2.dll" [2004-06-07 c:\windows\system32\ftutil2.dll] "RTHDCPL"="RTHDCPL.EXE" [2006-06-13 c:\windows\RTHDCPL.EXE] c:\documents and settings\Default User\Start Menu\Programs\Startup\ Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-09-01 27136] PinMcLnk.lnk - c:\hp\bin\cloaker.exe [2006-09-01 27136] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-09-01 36903] [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "UpdatesDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\DISC\\DISCover.exe"= "c:\\Program Files\\DISC\\DiscStreamHub.exe"= "c:\\Program Files\\DISC\\myFTP.exe"= "c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= S3 W8100PCI;D-Link AirPlus G Wireless Driver;c:\windows\system32\drivers\MRV8K51.sys [2008-06-01 297984] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.netflix.com/MemberHome uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uInternet Connection Wizard,ShellNext = iexplore IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000 Trusted Zone: trymedia.com . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-03-14 18:09:29 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2009-03-14 18:10:32 ComboFix-quarantined-files.txt 2009-03-14 23:10:30 ComboFix2.txt 2009-03-14 14:25:22 Pre-Run: 69,635,764,224 bytes free Post-Run: 70,241,681,408 bytes free 212 --- E O F --- 2009-03-14 14:26:36 |
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#10 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Sorry about that, they must have recently changed that link
http://www.free-av.com/ Edit: Direct link to the English installer file http://dlce.antivir.com/down/windows..._winu_en_h.exe
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#11 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
Alright. Avira was installed and ran ... i saved the .txt file if needed. 102 files or something were deleted.
I ran combofix again when Avira was finished and here are the results: Thanks again. ComboFix 09-03-13.02 - HP_Administrator 2009-03-14 20:48:33.3 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1585 [GMT -5:00] Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated) . ((((((((((((((((((((((((( Files Created from 2009-02-15 to 2009-03-15 ))))))))))))))))))))))))))))))) . 2009-03-14 18:54 . 2009-03-14 18:54 <DIR> d-------- c:\program files\Avira 2009-03-14 18:54 . 2009-03-14 18:54 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avira 2009-03-14 18:03 . 2009-03-14 18:03 <DIR> d-------- c:\documents and settings\All Users\Application Data\NortonInstaller 2009-03-12 22:01 . 2009-03-12 22:01 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Vso 2009-03-12 22:01 . 2009-03-12 22:01 47,360 --a------ c:\windows\system32\drivers\pcouffin.sys 2009-03-12 22:01 . 2009-03-12 22:01 47,360 --a------ c:\documents and settings\HP_Administrator\Application Data\pcouffin.sys 2009-03-12 22:00 . 2009-03-12 22:00 <DIR> d-------- c:\program files\DVDFab 5 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-03-14 23:04 --------- d-----w c:\program files\Common Files\Symantec Shared 2009-03-13 18:49 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Move Networks 2009-03-08 16:28 --------- d-----w c:\program files\Spybot - Search & Destroy 2009-03-08 16:28 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2009-03-07 23:51 --------- d-----w c:\program files\Malwarebytes' Anti-Malware 2009-02-11 16:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys 2009-02-11 16:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys 2008-08-05 14:11 54,168 ----a-w c:\documents and settings\HP_Administrator\Application Data\GDIPFONTCACHEV1.DAT 2006-11-25 21:57 22 -csha-w c:\windows\SMINST\HPCD.sys . ((((((((((((((((((((((((((((( SnapShot_2009-03-14_18.09.49.90 ))))))))))))))))))))))))))))))))))))))))) . + 2008-05-09 17:15:51 45,376 ----a-w c:\windows\system32\drivers\avgntdd.sys + 2008-01-21 22:11:28 22,336 ----a-w c:\windows\system32\drivers\avgntmgr.sys + 2008-10-30 15:21:03 75,072 ----a-w c:\windows\system32\drivers\avipbb.sys + 2007-03-01 14:34:22 28,352 ----a-w c:\windows\system32\drivers\ssmdrv.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208] "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-06-23 86016] "Persistence"="c:\windows\system32\igfxpers.exe" [2006-06-23 81920] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552] "DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-04-13 90112] "Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568] "HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 249856] "HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-02-17 49152] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-05-23 98304] "avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497] "ftutil2"="ftutil2.dll" [2004-06-07 c:\windows\system32\ftutil2.dll] "RTHDCPL"="RTHDCPL.EXE" [2006-06-13 c:\windows\RTHDCPL.EXE] c:\documents and settings\Default User\Start Menu\Programs\Startup\ Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-09-01 27136] PinMcLnk.lnk - c:\hp\bin\cloaker.exe [2006-09-01 27136] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-09-01 36903] [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "UpdatesDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\DISC\\DISCover.exe"= "c:\\Program Files\\DISC\\DiscStreamHub.exe"= "c:\\Program Files\\DISC\\myFTP.exe"= "c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= S3 W8100PCI;D-Link AirPlus G Wireless Driver;c:\windows\system32\drivers\MRV8K51.sys [2008-06-01 297984] --- Other Services/Drivers In Memory --- *NewlyCreated* - ANTIVIRSCHEDULER *NewlyCreated* - ANTIVIRSERVICE *NewlyCreated* - AVGIO *NewlyCreated* - AVGNTFLT *NewlyCreated* - AVIPBB . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.netflix.com/MemberHome uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uInternet Connection Wizard,ShellNext = iexplore IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000 Trusted Zone: trymedia.com . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-03-14 20:50:04 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2009-03-14 20:51:18 ComboFix-quarantined-files.txt 2009-03-15 01:51:16 ComboFix2.txt 2009-03-14 23:10:33 ComboFix3.txt 2009-03-14 14:25:22 Pre-Run: 70,135,472,128 bytes free Post-Run: 70,151,630,848 bytes free 111 --- E O F --- 2009-03-14 14:26:36 |
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#12 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Yes, please, I'd like to see the report from Avira. If it's too large to post, just attach it. Also let me know how the machine is currently behaving.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#13 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
I have attached the Avira report. The machine is currently running fine. I ran an anti-malware and no malicious items were found.
Pop ups have stopped and I no longer see the anti-virus 2009 shield in the task bar, nor does it pop up on IE. Windows Updates are ready to install on my computer so i am going to do that also. |
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#14 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Looks good, those were items in ComboFix quarantine or System Restore points. Still a bit of work to do.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
--------------------------------------------------------------------------------------------- While we just did a full system scan with Avira, because the system had been unprotected, I'd like you to run an online scan with Kaspersky. One vendor's definitions may find what another's did not. Please perform this online scan to help look for remnants Establish an internet connection & perform an online scan with Firefox or Internet Explorer at Kaspersky Online Scanner **Note** To optimize scanning time and produce a more sensible report for review:
Click Accept, when prompted to download and install the program files and database of malware definitions.
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__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#15 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
Sorry its taken me a few days. I cannot uninstall the updated version of Java 2. "It could not correctly acess the uninstall program or it was not installed corectly. Contact someone."
Any ideas? |
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#16 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
Quote:
Do you mean you can't uninstall this one? J2SE Runtime Environment 5.0 Update 6 If so, that's ok for now, we'll come back to it.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#17 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
I have tried to update Java. Delete Java. And have tried to install the link you had me download and get the same error message.
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Cotact your support personnel for assistance." The kapersky scan is running and i will post it later this evening. Ideas? |
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#18 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
Also ... probably related. Windows updates are ready to install. Specifically secrutiy update for Microsoft excell 2002, Word 2002, and updates for microsoft silverlight.
When i try to update and install these its a no go and cannot be successfully completed. |
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#19 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,513
OS: 2000 Pro; XP Pro; XP Home
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Re: Infected with Trojans, Pop ups, and Viruses
MS solution for that issue
http://support.microsoft.com/kb/315353 http://support.microsoft.com/kb/315346 If still no joy... Let's try dial-a-fix http://wiki.djlizard.net/Dial-a-fix
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#20 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 13
OS: Windows XP
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Re: Infected with Trojans, Pop ups, and Viruses
JAVA is unistalled, the correct one was reinstalled and the cache and temp. internet files were deleted.
Karpersky ran (before Java was unistalled) and here is the report. Last edited by woody5; 03-17-2009 at 05:07 PM. |
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