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Registered User
Join Date: Feb 2009
Posts: 10
OS: XP
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Windows Media Player (and more) not working due to, I think, some kind of virus
Hi,
I have run DDS and will post the log in this message. However, for some reason bitzipper is not working for me right now so I am not able to attach the 'Attach' file in zip form. I will be able to rectify this if it is very important. Now for the backstory, if you will excuse me: About a week ago I had a lot of viruses and spyware on my computer. I got rid of lots of them using antivirus and anti-spyware programs and then sorted out my registry using a registry cleaner program. Everything seemed to be working fine after this except that windows media player will no longer rip CDs at its usual speed. In fact it is very, very slow and almost impossible to use for ripping CDs. I have also noticed that avira antivirus also takes a very long time to download updates. Another thing is that Spybot S&D keeps telling me that an important registry has been changed, usually when I turn the computer on and also at seemingly random times throughout the day. Other than this the computer works as usual. All this leads me to believe that there is still some kind of unsavoury file or something running around in my computer. Thus I have come here for the possible help of some experts. Thank you. here is the DDS log: DDS (Ver_09-02-01.01) - NTFSx86 Run by Joe at 22:35:37.25 on 22/02/2009 Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.153 [GMT 0:00] AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated) AV: avast! antivirus 4.8.1335 [VPS 090221-0] *On-access scanning disabled* (Updated) ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup svchost.exe svchost.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\stsystra.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Winamp\winampa.exe C:\Program Files\Common Files\AOL\1216407286\ee\AOLSoftware.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Canon\MyPrinter\BJMyPrt.exe C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Registry Mechanic\RegMech.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\AOL 9.0\aoltray.exe C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\LG PC Suite\LG PC Sync\LGSyncManager.exe C:\Program Files\Micronet SP907GK Wireless Network Utility\RtWLan.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Program Files\iPod\bin\iPodService.exe C:\Documents and Settings\Joe\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.co.uk/ uSearch Page = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR uSearch Bar = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR uDefault_Page_URL = http://www.google.co.uk/ig/dell?hl=e...uk&ibd=4061121 uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?} uInternet Settings,ProxyOverride = *.local uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR uURLSearchHooks: BitZipperSearch Toolbar: {97bceb59-cfcd-4b16-a863-b3f72cf9f196} - c:\program files\bitzippersearch\tbBit0.dll uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: Winamp Toolbar BHO: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - c:\program files\winamp toolbar\winamptb.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot - search & destroy\SDHelper.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: BitZipperSearch Toolbar: {97bceb59-cfcd-4b16-a863-b3f72cf9f196} - c:\program files\bitzippersearch\tbBit0.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\4.1.805.4472\swg.dll BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll BHO: NoExplorer - No File BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - c:\program files\winamp toolbar\winamptb.dll TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File TB: BitZipperSearch Toolbar: {97bceb59-cfcd-4b16-a863-b3f72cf9f196} - c:\program files\bitzippersearch\tbBit0.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [SigmatelSysTrayApp] stsystra.exe mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup mRun: [EPSON Stylus C62 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62" mRun: [Corel Photo Downloader] c:\program files\corel\corel snapfire plus\Corel Photo Downloader.exe mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName mRun: [WinampAgent] "c:\program files\winamp\winampa.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [HostManager] c:\program files\common files\aol\1216407286\ee\AOLSoftware.exe mRun: [avast!] "c:\program files\alwil software\avast4\ashDisp.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe" mRun: [avgnt] "c:\program files\avira\antivir personaledition premium\avgnt.exe" /min dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\aol90t~1.lnk - c:\program files\aol 9.0\aoltray.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dslmon.lnk - c:\program files\sagem\sagem f@st 800-840\dslmon.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\lgsync~1.lnk - c:\program files\lg pc suite\lg pc sync\LGSyncManager.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\lgsync~2.lnk - c:\program files\lg pc suite\lg pc sync\LGSyncManager.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micronet sp907gk wireless network utility.lnk - c:\program files\micronet sp907gk wireless network utility\RtWLan.exe IE: &Winamp Toolbar Search - c:\documents and settings\all users\application data\winamp toolbar\ietoolbar\resources\en-us\local\search.html IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: Open in new background tab - c:\program files\windows live toolbar\components\en-gb\msntabres.dll.mui/229?aa2581a214914817a2641556328c6cab IE: Open in new foreground tab - c:\program files\windows live toolbar\components\en-gb\msntabres.dll.mui/230?aa2581a214914817a2641556328c6cab IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot - search & destroy\SDHelper.dll LSP: avsda.dll DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll c:\progra~1\google\google~1\GoogleDesktopNetwork3.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\joe\applic~1\mozilla\firefox\profiles\apcpt3ma.default\ FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1304867&SearchSource=3&q= FF - prefs.js: browser.search.selectedEngine - Web Search FF - prefs.js: browser.startup.homepage - hxxp://en-GB.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?ei=utf-8&fr=megaup&p= FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll FF - plugin: c:\program files\google\google updater\2.4.1368.5602\npCIDetect13.dll FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll FF - plugin: c:\program files\picasa2\npPicasa2.dll FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll ---- FIREFOX POLICIES ---- FF - user.js: general.useragent.extra.zencast - Creative ZENcast v1.02.10 ============= SERVICES / DRIVERS =============== R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-8-26 114768] R1 avgio;avgio;c:\program files\avira\antivir personaledition premium\avgio.sys [2009-1-26 11840] R2 AntiVirMailService;Avira AntiVir Premium MailGuard;c:\program files\avira\antivir personaledition premium\avmailc.exe [2009-1-26 164097] R2 AntiVirScheduler;Avira AntiVir Premium Scheduler;c:\program files\avira\antivir personaledition premium\sched.exe [2009-1-26 68865] R2 AntiVirService;Avira AntiVir Premium Guard;c:\program files\avira\antivir personaledition premium\avguard.exe [2009-1-26 151297] R2 antivirwebservice;Avira AntiVir Premium WebGuard;c:\program files\avira\antivir personaledition premium\avwebgrd.exe [2009-1-26 258305] R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-8-26 20560] R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-8-26 138680] R2 AVEService;Avira AntiVir Premium MailGuard helper service;c:\program files\avira\antivir personaledition premium\avesvc.exe [2009-1-26 41217] R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2009-1-5 38144] R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [2006-1-12 13696] R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [2006-1-12 13568] R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition premium\avgntflt.sys [2009-1-26 52032] R3 RTL8187B;Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\rtl8187B.sys [2009-1-5 238976] S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-8-26 254040] S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-8-26 352920] S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-11-21 29744] S3 k600bus;Sony Ericsson 600i driver (WDM);c:\windows\system32\drivers\k600bus.sys [2005-5-11 52384] S3 k600mdfl;Sony Ericsson 600i USB WMC Modem Filter;c:\windows\system32\drivers\k600mdfl.sys [2005-5-11 6096] S3 k600mdm;Sony Ericsson 600i USB WMC Modem Drivers;c:\windows\system32\drivers\k600mdm.sys [2005-5-11 87456] S3 k600mgmt;Sony Ericsson 600i USB WMC Device Management Drivers;c:\windows\system32\drivers\k600mgmt.sys [2005-5-11 79248] S3 k600obex;Sony Ericsson 600i USB WMC OBEX Interface Drivers;c:\windows\system32\drivers\k600obex.sys [2005-5-11 77072] ============== File Associations =============== regfile="regedit.exe" "%1" =============== Created Last 30 ================ 2009-02-22 22:05 900,015 a------- c:\windows\system32\TmpA3345000 2009-02-22 21:05 <DIR> --d----- c:\program files\ACW 2009-02-22 20:53 <DIR> --d----- c:\program files\CCleaner 2009-02-16 12:51 <DIR> --d----- c:\program files\Spybot - Search & Destroy 2009-02-16 12:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy 2009-02-16 12:34 <DIR> --d----- c:\docume~1\joe\applic~1\Antispyware 2009-02-16 12:34 <DIR> --d----- c:\program files\Antispyware 2009-02-15 11:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Propellerhead Software 2009-02-15 11:48 233,472 a------- c:\windows\system32\REX Shared Library.dll 2009-02-15 11:48 <DIR> --d----- c:\docume~1\joe\applic~1\Propellerhead Software 2009-02-13 12:33 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{A7D85626-A409-49D8-A79F-BB044F909E62} 2009-02-13 12:14 225,280 a------- c:\windows\system32\rewire.dll 2009-02-13 12:14 <DIR> --d----- c:\program files\VstPlugins 2009-02-13 12:14 1,294,336 a------- c:\windows\system32\vorbis.acm 2009-02-13 12:13 <DIR> --d----- c:\program files\Outsim 2009-02-13 12:10 <DIR> --d----- c:\program files\Image-Line 2009-02-11 19:26 <DIR> --d----- c:\program files\DNA 2009-02-11 19:26 <DIR> --d----- c:\docume~1\joe\applic~1\DNA 2009-02-11 14:42 <DIR> --d----- c:\program files\Mixxx 2009-01-27 17:09 664 a------- c:\windows\system32\d3d9caps.dat 2009-01-26 20:09 <DIR> --d----- c:\program files\Avira 2009-01-26 20:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira 2009-01-25 12:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\CrucialSoft Ltd ==================== Find3M ==================== 2009-02-22 14:52 58,580 ac------ c:\docume~1\joe\applic~1\wklnhst.dat 2009-02-11 21:32 5,694 ac-sh--- c:\windows\system32\KGyGaAvL.sys 2009-01-16 21:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll 2009-01-05 11:14 21,035 a------- c:\windows\system32\drivers\AegisP.sys 2009-01-04 11:45 410,984 a------- c:\windows\system32\deploytk.dll 2008-12-19 09:10 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe 2008-12-19 09:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe 2008-12-19 05:25 634,024 a------- c:\windows\system32\dllcache\iexplore.exe 2008-12-19 05:23 161,792 a------- c:\windows\system32\dllcache\ieakui.dll 2008-12-11 10:57 333,952 -------- c:\windows\system32\dllcache\srv.sys 2008-09-03 15:33 478,720 a------- c:\documents and settings\joe\_online.exe ============= FINISH: 22:37:00.51 =============== |
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#2 (permalink) | |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,639
OS: XP SP3
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Re: Windows Media Player (and more) not working due to, I think, some kind of virus
Hello and Welcome to TSF.
We need to see all 3 logs in order to help you. It's OK if you can't zip them, just attach them. We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a Quote:
------------------------------------------------------ Please follow our pre-posting process outlined here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply. ------------------------------------------------------ |
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