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02-21-2009, 11:17 AM
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#1 (permalink) |
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Registered User
Join Date: Feb 2009
Posts: 5
OS: Window XP sp2
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Antivirus virus problem and IE 7 google redirect
I have recently been encountering the fake anitvirus problem. I have not actually seen this happen myself but my husband has seen it several times.
In the last day however, a new problem surfaced. IE 7 would not load. When I would click in the IE icon the cursor would turn to an hourglass shortly but nothing loads. I am currently use Firefox as my browser. I have run Norton antivirus and am not getting any hits. I have also run Adaware and removed any threats that it showed. At this point I have even tried running in Safe Mode with network capabilities thinking that I would be able to download a new version of spybot. Spybot will not install. Any help would be appreciated since what I am doing is not working. Thanks. I am including the text from the file DDS.txt: DDS (Ver_09-02-01.01) - NTFSx86 NETWORK Run by Coan at 11:52:26.45 on Sat 02/21/2009 Internet Explorer: 7.0.5730.13 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.710 [GMT -6:00] AV: Norton AntiVirus *On-access scanning disabled* (Updated) FW: Norton Internet Worm Protection *enabled* FW: ZoneAlarm Firewall *enabled* ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\notepad.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Coan\Desktop\dds.scr ============== Pseudo HJT Report =============== uSearch Bar = hxxp://www.google.com/ie uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/ uInternet Settings,ProxyOverride = localhost uInternet Settings,ProxyServer = proxy_server:8080 uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com BHO: rsion - No File BHO: Explorer - No File BHO: Browser Helper Objects - No File BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn5\yt.dll BHO: NoExplorer - No File BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: CNavExtBho Class: {a8f38d8d-e480-4d52-b7a2-731bb6995fdd} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll BHO: NoExplorer - No File BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll BHO: EWPP - No File BHO: ZoneAlarm Spy Blocker BHO: {f0d4b231-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL TB: Norton AntiVirus: {c4069e3a-68f1-403e-b40e-20066696354b} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn5\yt.dll TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll TB: ZoneAlarm Spy Blocker: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup uRun: [EPSON Stylus Photo RX680 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticja.exe /fu "c:\windows\temp\E_S20B.tmp" /EF "HKCU" uRunOnce: [Shockwave Updater] "c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE" -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2; .NET CLR 2.0.50727; Zune 3.0)" -"http://www.msnbc.msn.com/id/20044245/?cat=uj" mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r mRun: [BCMSMMSG] BCMSMMSG.exe mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe" mRun: [<NO NAME>] mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe" mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll" mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_04\bin\jusched.exe" mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe" mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe" mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\backWeb-7288971.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\norton~1.lnk - c:\program files\norton systemworks\norton goback\GBTray.exe uPolicies-explorer: NoViewOnDrive = 0 (0x0) IE: {5E638779-1818-4754-A595-EF1C63B87A56} - c:\program files\norton systemworks\norton cleanup\WCQuick.lnk IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://active.macromedia.com/director6/cabs/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204 DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1138416026187 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxp://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab DPF: {CAFEEFAC-0014-0002-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - hxxp://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL LSA: Notification Packages = scecli ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\coan\applic~1\mozilla\firefox\profiles\p2ha7rdq.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/ FF - component: c:\program files\mozilla firefox\components\iamfamous.dll FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll FF - plugin: c:\program files\mozilla firefox\plugins\NPZoneSB.dll ============= SERVICES / DRIVERS =============== R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-1-31 394952] R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664] S1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2008-7-10 127768] S1 SAVRT;SAVRT;c:\program files\norton systemworks\norton antivirus\savrt.sys [2005-8-26 334984] S1 SAVRTPEL;SAVRTPEL;c:\program files\norton systemworks\norton antivirus\Savrtpel.sys [2005-8-26 53896] S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2005-9-17 191848] S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2005-9-17 169320] S2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton systemworks\norton antivirus\NAVAPSVC.EXE [2005-9-23 139888] S2 NProtectService;Norton UnErase Protection;c:\progra~1\norton~1\norton~3\NPROTECT.EXE [2005-10-3 95832] S2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-1-31 1251720] S2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-4 99376] S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090220.004\NAVENG.Sys [2009-2-20 89104] S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090220.004\NavEx15.Sys [2009-2-20 876144] S3 SAVScan;Symantec AVScan;c:\program files\norton systemworks\norton antivirus\SAVScan.exe [2005-8-26 198368] =============== Created Last 30 ================ 2009-02-21 11:20 <DIR> --d----- C:\fixwareout 2009-02-21 10:46 <DIR> --d----- c:\docume~1\coan\applic~1\Malwarebytes 2009-02-21 10:46 15,504 a------- c:\windows\system32\drivers\mbam.sys 2009-02-21 10:46 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-02-21 10:46 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2009-02-21 10:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-02-21 09:46 <DIR> --d----- c:\windows\pss 2009-02-20 19:30 <DIR> --d----- c:\windows\system32\scripting 2009-02-20 19:30 <DIR> --d----- c:\windows\l2schemas 2009-02-20 19:29 <DIR> --d----- c:\windows\system32\en 2009-02-20 19:22 1,033,216 a------- c:\windows\system32\dllcache\explorer.exe ==================== Find3M ==================== 2009-02-20 21:50 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS 2009-02-20 21:50 60,808 a------- c:\windows\system32\S32EVNT1.DLL 2009-02-20 21:50 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT 2009-02-20 21:50 806 a------- c:\windows\system32\drivers\SYMEVENT.INF 2009-02-20 00:10 98,361,376 a--sh--- c:\windows\system32\drivers\fidbox.dat 2009-02-20 00:10 1,153,748 a--sh--- c:\windows\system32\drivers\fidbox.idx 2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll 2008-12-11 05:57 333,184 a------- c:\windows\system32\dllcache\srv.sys 2008-02-18 15:53 32 a----r-- c:\documents and settings\all users\hash.dat ============= FINISH: 11:53:19.90 =============== |
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02-22-2009, 02:47 PM
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#2 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,633
OS: XP SP3
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Re: Antivirus virus problem and IE 7 google redirect
Hello and Welcome to TSF.
Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription. Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed. ------------------------------------------------------ It appears that you have two firewall programs installed and running, Norton Internet Worm Protection and ZoneAlarm. While this may seem like better protection, they can actually conflict with one another and cause system instability or even system hangs. Please choose one to keep and uninstall the other via Add or Remove Programs in your Control Panel. ------------------------------------------------------
Please visit this webpage for download links, and instructions for running ComboFix: http://www.bleepingcomputer.com/comb...o-use-combofix * Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix. Get help here Please post the C:\ComboFix.txt in your next reply for further review. ------------------------------------------------------ Last edited by chemist; 02-22-2009 at 02:48 PM. |
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02-22-2009, 10:03 PM
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#3 (permalink) |
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Registered User
Join Date: Feb 2009
Posts: 5
OS: Window XP sp2
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Re: Antivirus virus problem and IE 7 google redirect
Here are the results from ComboFix:
ComboFix 09-02-21.01 - Coan 2009-02-22 22:22:45.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.723 [GMT -6:00] Running from: c:\documents and settings\Coan\Desktop\ComboFix.exe AV: Norton AntiVirus *On-access scanning disabled* (Updated) FW: Norton Internet Worm Protection *enabled* . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\windows\IE4 Error Log.txt c:\windows\system32\_005767_.tmp.dll c:\windows\system32\_005768_.tmp.dll c:\windows\system32\_005769_.tmp.dll c:\windows\system32\_005770_.tmp.dll c:\windows\system32\_005777_.tmp.dll c:\windows\system32\_005778_.tmp.dll c:\windows\system32\_005779_.tmp.dll c:\windows\system32\_005780_.tmp.dll c:\windows\system32\_005782_.tmp.dll c:\windows\system32\_005783_.tmp.dll c:\windows\system32\_005786_.tmp.dll c:\windows\system32\_005787_.tmp.dll c:\windows\system32\_005789_.tmp.dll c:\windows\system32\_005790_.tmp.dll c:\windows\system32\_005791_.tmp.dll c:\windows\system32\_005793_.tmp.dll c:\windows\system32\_005796_.tmp.dll c:\windows\system32\_005797_.tmp.dll c:\windows\system32\_005801_.tmp.dll c:\windows\system32\_005802_.tmp.dll c:\windows\system32\_005804_.tmp.dll c:\windows\system32\_005807_.tmp.dll c:\windows\system32\_005809_.tmp.dll c:\windows\system32\_005810_.tmp.dll c:\windows\system32\_005811_.tmp.dll c:\windows\system32\_005812_.tmp.dll c:\windows\system32\_005813_.tmp.dll c:\windows\system32\_005816_.tmp.dll c:\windows\system32\_005817_.tmp.dll c:\windows\system32\_005818_.tmp.dll c:\windows\system32\_005819_.tmp.dll c:\windows\system32\_005820_.tmp.dll c:\windows\system32\_005825_.tmp.dll c:\windows\system32\_005827_.tmp.dll c:\windows\system32\_005828_.tmp.dll c:\windows\system32\drivers\gaopdxwawfdtpy.sys c:\windows\system32\gaopdxcounter c:\windows\system32\gaopdxwvtrfqav.dll G:\Autorun.inf g:\recycler\S-0-4-62-100016561-100002162-100016488-5386.com . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Service_gaopdxserv.sys ((((((((((((((((((((((((( Files Created from 2009-01-23 to 2009-02-23 ))))))))))))))))))))))))))))))) . 2009-02-21 11:55 . 2009-02-21 11:55 250 --a------ c:\windows\gmer.ini 2009-02-21 11:20 . 2009-02-21 11:24 <DIR> d-------- C:\fixwareout 2009-02-21 10:46 . 2009-02-21 10:46 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware 2009-02-21 10:46 . 2009-02-21 10:46 <DIR> d-------- c:\documents and settings\Coan\Application Data\Malwarebytes 2009-02-21 10:46 . 2009-02-21 10:46 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes 2009-02-21 10:46 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys 2009-02-21 10:46 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys 2009-02-20 19:30 . 2009-02-20 19:33 <DIR> d-------- c:\windows\system32\scripting 2009-02-20 19:30 . 2009-02-20 19:33 <DIR> d-------- c:\windows\l2schemas 2009-02-20 19:29 . 2009-02-20 19:33 <DIR> d-------- c:\windows\system32\en 2009-02-20 19:22 . 2007-10-25 21:34 8,460,288 --a------ c:\windows\system32\dllcache\shell32.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-02-21 06:25 --------- d-----w c:\program files\Common Files\Symantec Shared 2009-02-21 03:50 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF 2009-02-21 03:50 60,808 ----a-w c:\windows\system32\S32EVNT1.DLL 2009-02-21 03:50 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS 2009-02-21 03:50 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT 2009-02-21 03:50 --------- d-----w c:\program files\Symantec 2008-12-27 20:51 --------- d-----w c:\documents and settings\Coan\Application Data\ArcSoft 2008-12-27 20:17 --------- d--h--w c:\program files\InstallShield Installation Information 2008-12-27 20:16 --------- d-----w c:\program files\epson 2008-12-27 20:07 --------- d-----w c:\documents and settings\All Users\Application Data\ArcSoft 2008-12-27 20:06 --------- d-----w c:\program files\Common Files\ArcSoft 2008-12-27 20:06 --------- d-----w c:\program files\ArcSoft 2008-12-27 20:04 --------- d-----w c:\program files\EPSON Print CD 2008-12-27 20:03 --------- d-----w c:\documents and settings\All Users\Application Data\EPSON 2008-12-27 20:02 --------- d-----w c:\documents and settings\Coan\Application Data\InstallShield 2008-12-13 06:40 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll 2008-12-11 11:57 333,184 ----a-w c:\windows\system32\dllcache\srv.sys 2008-02-18 21:53 32 ----a-r c:\documents and settings\All Users\hash.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352] "Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-03-27 4670968] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-11-24 68856] "EasyLinkAdvisor"="c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe" [2007-03-15 454784] "EPSON Stylus Photo RX680 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATICJA.EXE" [2007-04-13 182272] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-04-24 4616192] "dla"="c:\windows\system32\dla\tfswctrl.exe" [2003-08-06 114741] "StorageGuard"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-13 155648] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-01-08 53096] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2005-09-16 274432] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-01-31 155648] "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344] "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 517768] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_04\bin\jusched.exe" [2007-12-14 144784] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016] "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-09-12 160160] "ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2007-11-13 72192] "BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696] Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2003-06-25 614531] KODAK Software Updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe [2003-06-08 16432] NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2006-04-06 118784] Norton GoBack.lnk - c:\program files\Norton SystemWorks\Norton GoBack\GBTray.exe [2005-10-03 857728] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoViewOnDrive"= 0 (0x0) [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\backWeb-7288971.exe"= "c:\\Program Files\\MSN Messenger\\msnmsgr.exe"= "c:\\Program Files\\MSN Messenger\\livecall.exe"= "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"= "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"= "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"= "c:\\Program Files\\LimeWire\\LimeWire.exe"= R2 NProtectService;Norton UnErase Protection;c:\progra~1\NORTON~1\NORTON~3\NPROTECT.EXE [2005-10-03 95832] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-04 99376] . Contents of the 'Scheduled Tasks' folder 2009-02-23 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job - c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2006-10-10 23:25] 2009-02-19 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Coan.job - c:\progra~1\NORTON~1\NORTON~2\Navw32.exe [2007-05-23 11:13] 2006-02-02 c:\windows\Tasks\Norton AntiVirus - Run Norton QuickScan - Coan.job - c:\progra~1\NORTON~1\NORTON~2\NAVW32.EXE [2007-05-23 11:13] 2009-02-23 c:\windows\Tasks\RegCure Program Check.job - c:\program files\RegCure\RegCure.exe [2007-06-25 12:08] 2009-02-20 c:\windows\Tasks\RegCure.job - c:\program files\RegCure\RegCure.exe [2007-06-25 12:08] 2009-02-22 c:\windows\Tasks\Symantec Drmc.job - c:\program files\Common Files\Symantec Shared\SymDrmc.exe [2005-10-03 20:20] . - - - - ORPHANS REMOVED - - - - Notify-dimsntfy - (no file) . ------- Supplementary Scan ------- . uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/ uInternet Settings,ProxyOverride = localhost uInternet Settings,ProxyServer = proxy_server:8080 uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com FF - ProfilePath - c:\documents and settings\Coan\Application Data\Mozilla\Firefox\Profiles\p2ha7rdq.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/ FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\NPZoneSB.dll . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-02-22 22:35:22 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... ************************************************************************** . ------------------------ Other Running Processes ------------------------ . c:\program files\Common Files\Symantec Shared\CCSETMGR.EXE c:\program files\Common Files\Symantec Shared\CCEVTMGR.EXE c:\program files\Common Files\Symantec Shared\SNDSrvc.exe c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\program files\Lavasoft\Ad-Aware\aawservice.exe c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe c:\program files\Norton SystemWorks\Norton GoBack\GBPoll.exe c:\windows\system32\drivers\KodakCCS.exe c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\program files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMNTOR.EXE c:\windows\system32\nvsvc32.exe c:\windows\system32\ScsiAccess.EXE c:\progra~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.exe c:\windows\system32\ZuneBusEnum.exe c:\program files\Canon\CAL\CALMAIN.exe c:\program files\iPod\bin\iPodService.exe c:\program files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE c:\program files\Yahoo!\Messenger\Ymsgr_tray.exe c:\program files\Java\jre1.6.0_04\bin\jucheck.exe c:\windows\SoftwareDistribution\Download\385cb67dda0ffd4dea8c0d990dc65796\update\update.exe c:\program files\Messenger\msmsgs.exe . ************************************************************************** . Completion time: 2009-02-22 22:49:50 - machine was rebooted ComboFix-quarantined-files.txt 2009-02-23 04:48:17 Pre-Run: 33,027,084,288 bytes free Post-Run: 32,416,899,072 bytes free WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn 224 --- E O F --- 2009-02-21 01:41:19 Also the result of the mbr.log Stealth MBR rootkit detector 0.2.4 by Gmer, http://www.gmer.net device: opened successfully user: MBR read successfully kernel: MBR read successfully |
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02-23-2009, 06:27 AM
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#4 (permalink) | |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,633
OS: XP SP3
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Re: Antivirus virus problem and IE 7 google redirect
Hello dustyc63. Please tell us how your system is behaving.
Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions. Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. ------------------------------------------------------ Quote:
We suggest uninstalling them via Add or Remove Programs in your Control Panel. ------------------------------------------------------ Open Notepad and copy/paste the entire contents of the codebox below into Notepad (don't forget to copy and paste REGEDIT4): Code:
REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000000 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "c:\\Program Files\\LimeWire\\LimeWire.exe"=- It should look like this:  Double-click on fix.reg and choose Yes to merge/add it to the registry. Please delete the file afterwards. ------------------------------------------------------ Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
Please download ATF-Cleaner by Atribune and Save it to your Desktop.
For Technical Support, double-click the e-mail address located at the bottom of each menu. ------------------------------------------------------ Please run this online scan to help look for remnants. Establish an internet connection & perform an online scan at Kaspersky Online Scanner Ensure your external and/or USB drives are inserted during the scan. Click Accept, when prompted to download and install the program files and database of malware definitions.
 **Note** To optimize scanning time and produce a more sensible report for review:
------------------------------------------------------ Please post the following in your next reply: Kaspersky report report on system behavior |
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02-23-2009, 09:45 PM
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#5 (permalink) |
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Registered User
Join Date: Feb 2009
Posts: 5
OS: Window XP sp2
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Re: Antivirus virus problem and IE 7 google redirect
nternet Explore 7 is now working. Things seem a little slow in IE but maybe that is to be expected. I uninstalled the RegCure software and old Java versions. I have downloaded the latest version of Java. Thanks for your help.
Kaspersky Report: |
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02-24-2009, 06:14 AM
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#6 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,633
OS: XP SP3
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Re: Antivirus virus problem and IE 7 google redirect
Hello again, dustyc63. All the finds by Kaspersky have been quarantined by Norton except one, which has been quarantined by ComboFix. That one will get deleted when we uninstall ComboFix.
Depending on the version of Norton you have, you may be able to delete all those files from the Quarantine folder from within Norton. If you have trouble, please use Symantec's guide to remove the Norton Quarantine files. Let me know when you have removed the Norton Quarantine files. ------------------------------------------------------ |
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02-24-2009, 06:29 AM
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#8 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,633
OS: XP SP3
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Re: Antivirus virus problem and IE 7 google redirect
Congratulations. Well done! Your logs appear clean. You should be good to go.
As far as those infected objects listed in the Kaspersky report, those are safely tucked away in ComboFix's quarantine folder or in old System Restore Points, which we will be taking care of now. Please disable Norton before uninstalling ComboFix and then re-enable it after doing so. Go to Start >> Run and Copy/Paste the following single-line command into the Run box and click OK: combofix /u This will uninstall ComboFix and delete ComboFix's quarantine folder. It will also implement some cleanup procedures, remove old System Restore Points which contain previous infections, and create a fresh, clean System Restore Point. Please re-enable your antivirus program and any other antispyware programs disabled earlier if you haven't already. You can safely delete any tools downloaded or any logs, files, and any shortcuts on your desktop that were created during this fix. ------------------------------------------------------ MICROSOFT UPDATES It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to Microsoft and download all the critical updates to help prevent possible re-infection. SPYWARE PREVENTION This is a good time to set up protection against further attacks. In light of your recent problem, I'm sure you'd like to avoid any future infections. Please read these well written articles: To help protect your computer in the future I recommend that you get the following free programs if you do not already have them:
Please respond to this thread one more time so we can mark this thread as resolved. |
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02-24-2009, 04:39 PM
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#9 (permalink) |
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Registered User
Join Date: Feb 2009
Posts: 5
OS: Window XP sp2
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Re: Antivirus virus problem and IE 7 google redirect
I have done all that you requested. I downloaded the suggested programs since I did not have those. Is there anything special I need to know about them besides getting regular updates for them?
Also, since I have Norton running on my computer do I still need some kind of firewall installed? Thanks, Dustcy63 |
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02-24-2009, 06:00 PM
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#10 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,633
OS: XP SP3
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Re: Antivirus virus problem and IE 7 google redirect
That's about it, regular updates.
Unless this is a laptop, you should be OK without a third-party firewall. Windows Firewall should suffice as long as you are behind a router. You're welcome, Dustyc63! Glad to have helped. 
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