Help with popups! PLEASE!

[gjeffords85]

Hello. I submitted a post about 2-3 weeks ago, and the popups have since gotten worse. Everytime Internet Explorer is opened, 2-3 popups come up. Every time you visit a website, 2-3 more come up. It's a vicious cycle.

We have an HP laptop with Windows Vista installed.

Any help would be greatly appreciated. Thank you!

[amateur]

Hello,


I guess this is the thread you're referring to. It's not like you haven't received any help. You've been helped, cleaned and given information and links on how to keep your system clean.

It is not our intent to repeatedly remove malware from the same member's machines. The idea is to get cleaned up once, and never get infected again through better system protection, education, and more sensible online behaviour.

That's why we provide links to articles and tools which should make your visit to the HijackThis Log Help section of TSF a one time event.

You'll need to take better care on the internet, and ensure everyone else using the machine is doing the same.

As for now,

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.