![]() |
![]() |
![]() |
|||||
![]() |
![]() |
![]() |
![]() |
![]() |
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| Resolved HJT Threads Resolved spyware and popup issues. |
|
|
LinkBack | Thread Tools |
|
|
#1 (permalink) |
|
Registered User
Join Date: Nov 2008
Posts: 3
OS: Windows Vista
|
[SOLVED] Trojan Horse PSW.Generic6.AQPD
My antivirus (AVG) detected trojan horse PSW.Generic6.AQPD this morning.
Here is my HiijackThis Log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:34:31 AM, on 14/11/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\RtHDVCpl.exe C:\hp\support\hpsysdrv.exe C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\winsim\ConnectionManager\Simply.SystemTrayIcon.exe C:\Program Files\Portrait Displays\Pivot Software\wpCtrl.exe C:\Program Files\Portrait Displays\HP My Display\dthtml.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\Program Files\Portrait Displays\Pivot Software\floater.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe C:\Windows\System32\rundll32.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Internet Explorer\IEUser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\hp\kbd\kbd.exe C:\Users\Owner\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY......&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cbc.ca/news/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY......&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY......&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [ConnectionManager] C:\Program Files\Winsim\ConnectionManager\Simply.SystemTrayIcon.exe O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe" O4 - HKLM\..\Run: [DT HPW] C:\Program Files\Portrait Displays\HP My Display\DTHtml.exe -startup_folder O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORAN O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe O23 - Service: Google Desktop Manager 5.7.805.16405 (GoogleDesktopManager-051608-133132) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: Oracle Lite Multiuser Service (OliteService) - Unknown owner - C:\Program Files\VCD\BIN\olsv2040.exe O23 - Service: Simply Accounting Database Connection Manager - Sage Software - C:\Program Files\Winsim\ConnectionManager\SimplyConnectionManager.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 9521 bytes Here is my uninstall list: 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) Adobe Flash Player 10 ActiveX Adobe Flash Player Plugin Adobe Reader 8.1.2 Apple Mobile Device Support Apple Software Update AVG Free 8.0 Bonjour Brother HL-4040CN Compatibility Pack for the 2007 Office system CyberLink DVD Suite Deluxe Electronic Shipping Tools Enhanced Multimedia Keyboard Solution ERUNT 1.1j Google Desktop Google Earth Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer Google Updater Hardware Diagnostic Tools Hewlett-Packard Active Check Hewlett-Packard Asset Agent for Health Check HijackThis 2.0.2 HP Customer Experience Enhancements HP Customer Feedback HP Demo HP Easy Setup - Frontend HP My Display HP On-Screen Cap/Num/Scroll Lock Indicator HP Photosmart Essential 2.5 HP Picasso Media Center Add-In HP Total Care Advisor HP Update iTunes Java™ SE Runtime Environment 6 Update 1 LabelPrint LightScribe System Software 1.10.23.1 LightScribeTemplateLabeler Malwarebytes' Anti-Malware Maxtor Manager Maxtor Manager Microsoft Office Excel MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Small Business 2007 Microsoft Office Small Business 2007 Microsoft Office Word MUI (English) 2007 Microsoft Visual C++ 2005 Redistributable Microsoft Works MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) muvee autoProducer 6.1 My HP Games MySQL Connector/ODBC 3.51 NVIDIA Drivers Pivot Software Power2Go PowerDirector Python 2.5 QuickTime Realtek High Definition Audio Driver Safari SDK Security Update for 2007 Microsoft Office System (KB951550) Security Update for 2007 Microsoft Office System (KB951944) Security Update for 2007 Microsoft Office System (KB955936) Security Update for Microsoft Office Excel 2007 (KB955470) Security Update for Microsoft Office PowerPoint 2007 (KB951338) Security Update for Microsoft Office Publisher 2007 (KB950114) Security Update for Microsoft Office system 2007 (KB951808) Security Update for Microsoft Office system 2007 (KB954326) Security Update for Microsoft Office Word 2007 (KB950113) Simply Accounting by Sage 2008 Snapfish Picture Mover Soft Data Fax Modem with SmartCP Update for Microsoft Office Outlook 2007 (KB952142) Update for Microsoft Office Publisher 2007 Help (KB957249) Update for Microsoft Script Editor Help (KB957253) Update for Office 2007 (KB946691) Update for Outlook 2007 Junk Email Filter (kb957829) WeatherBug Gadget Yahoo! Toolbar I also downloaded Malwarebytes' Anti-Malware and performed a quick scan; here is that log: Malwarebytes' Anti-Malware 1.30 Database version: 1397 Windows 6.0.6001 Service Pack 1 14/11/2008 10:28:04 AM mbam-log-2008-11-14 (10-28-04).txt Scan type: Quick Scan Objects scanned: 47855 Time elapsed: 3 minute(s), 42 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) This is the AVG warning that appears when I open the internet: Multiple Threat Detection: 1 File name: C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe Process name: C:\Windows\system32\svchost.exe Process ID: 928 Threat name: Trojan horse PSW.Generic6.AQPD 2 File name: C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe Process name: C:\Windows\system32\svchost.exe Process ID: 928 Threat name: Trojan horse PSW.Generic6.AQPD 3 etc etc (has appeared with up to 7 listings of this sort) ------------------------------------------------------------------------------------------- Any help would be GREATLY APPRECIATED. Thanks in advance! |
|
|
| Important Information |
|
Join the #1 Tech Support Forum Today - It's Totally Free!
TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free. Join TechSupportforum.com Today - Click Here |
|
|
#2 (permalink) |
|
Registered User
Join Date: Nov 2008
Posts: 3
OS: Windows Vista
|
Re: Trojan Horse PSW.Generic6.AQPD
I did some more reasearch on the net, and read that only AVG users are getting these Trojan Horse PSW.Generic6.AQPD warnings. Apparently it is a "false positive" situation. I downloaded the latest AVG updates and no longer get the warnings.
It is safe to assume I do not have a trojan? Please advise. |
|
|
|
|
#3 (permalink) |
|
Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,255
OS: 2000 Pro; XP Pro; XP Home
|
Re: Trojan Horse PSW.Generic6.AQPD
Correct, that was a false positive detection by AVG which has been fixed.
Your log looks clear of malware. Your version of SunJava is outdated. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
--------------------------------------------------------------------------------------------- Scan here http://secunia.com/software_inspector/ for out of date & vulnerable common applications on your computer. It's free, and you can use it as often as you like. Surf Safely, and Think Prevention!
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
|
|
|
| Thread Tools | |
|
|