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#1 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Virus Suspected - Computer slow and programs closing unexpectedly
Hello,
My computer (XP Op system) has been running slowly for about a month. Programs are constantly closing unexpectedly (especially Yahoo Messenger and Gmail email notifier). Many times IE won't even open. I have AT&T Yahoo DSL which provides online protection (anti-spyware, anti-virus, pop-up blocker), but it doesn't detect anything. Last week I ran a virus remover program that supposedly removed a couple Trojan viruses, but not I notice similarly named files are back in my C:\WINDOWS\system32 folder (__c008D1F2.dat and __c002224A.dat), which I suspect are new Trojan viruses, but they cannot be deleted - Access is denied. Please help me get my computer back! Thank you for helping! Here is my dds report: DDS (Version 1.0) - NTFSx86 Run by HP_Administrator at 23:36:15.50 on Thu 11/13/2008 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1351 [GMT -5:00] ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Yahoo!\Antivirus\CAVTray.exe C:\Program Files\Yahoo!\Antivirus\CAVRID.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\PROGRA~1\Yahoo!\YOP\yop.exe C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe C:\Program Files\Google\Gmail Notifier\gnotify.exe C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\AWS\WeatherBug\Weather.exe C:\Program Files\Playskool\MADE FOR ME Software\HbDetect.exe C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe C:\WINDOWS\arservice.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Yahoo!\Antivirus\ISafe.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\WINDOWS\system32\nvsvc32.exe svchost.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Yahoo!\Antivirus\VetMsg.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\eHome\ehmsas.exe C:\HP\KBD\KBD.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE c:\windows\system\hpsysdrv.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\DISC\DISCover.exe C:\Program Files\DISC\DiscUpdMgr.exe C:\Program Files\DISC\DiscStreamHub.exe C:\Documents and Settings\HP_Administrator\Desktop\gmer.exe C:\Documents and Settings\HP_Administrator\Desktop\dds.scr ============== Psuedo HJT Report =============== uStart Page = hxxp://cm.my.yahoo.com/ uSearch Page = hxxp://www.google.com uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uSearch Bar = hxxp://www.google.com/ie mDefault_Search_URL = hxxp://www.google.com/ie mSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html uInternet Connection Wizard,ShellNext = iexplore uInternet Settings,ProxyOverride = 127.0.0.1 uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mSearchAssistant = hxxp://www.google.com/ie BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll BHO: {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\4.1.805.4472\swg.dll BHO: {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll TB: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1 uRun: [HbDetect.exe] c:\program files\playskool\made for me software\HbDetect.exe uRun: [A00F59DDC49.exe] c:\docume~1\hp_adm~1\locals~1\temp\_A00F59DDC49.exe uRun: [A00F5A5A803.exe] c:\docume~1\hp_adm~1\locals~1\temp\_A00F5A5A803.exe mRun: [ehTray] c:\windows\ehome\ehtray.exe mRun: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode mRun: [RTHDCPL] RTHDCPL.EXE mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /install mRun: [DMAScheduler] "c:\program files\hp digitalmedia archive\DMAScheduler.exe" mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE mRun: [<NO NAME>] mRun: [PCDrProfiler] mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe mRun: [Motive SmartBridge] c:\progra~1\sbclig~1\smartb~1\MotiveSB.exe mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll" mRun: [CaAvTray] "c:\program files\yahoo!\antivirus\CAVTray.exe" mRun: [CAVRID] "c:\program files\yahoo!\antivirus\CAVRID.exe" mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe" mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\windows\installer\{00000409-78e1-11d2-b60f-006097c998e7}\outicon.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\9972322\program\Updates from HP.exe IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe LSP: c:\windows\system32\VetRedir.dll Notify: __c002224A - c:\windows\system32\__c002224A.dat Notify: __c00280F1 - c:\windows\system32\__c00280F1.dat Notify: __c0069664 - c:\windows\system32\__c0069664.dat Notify: __c008D1F2 - c:\windows\system32\__c008D1F2.dat Notify: __c009B5E0 - c:\windows\system32\__c009B5E0.dat Notify: __c00CC610 - c:\windows\system32\__c00CC610.dat ============= SERVICES / DRIVERS =============== R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe =============== Created Last 30 ================ 2008-11-13 23:21 250 a------- c:\windows\gmer.ini 2008-11-11 19:58 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys 2008-11-11 19:57 1,106,944 -------- c:\windows\system32\dllcache\msxml3.dll 2008-10-29 20:27 25,088 a------- c:\windows\system32\__c008D1F2.dat 2008-10-29 20:27 25,088 a------- c:\windows\system32\__c002224A.dat 2008-10-29 13:42 <DIR> --d----- c:\windows\system32\NtmsData 2008-10-28 08:35 663 a------- C:\xcrashdump.dat 2008-10-26 10:19 35,328 a------- c:\windows\system32\~.exe 2008-10-24 00:32 337,408 -------- c:\windows\system32\dllcache\netapi32.dll 2008-10-18 11:28 56 a---h--- c:\windows\system32\ezsidmv.dat 2008-10-18 11:24 <DIR> --d----- c:\program files\Skype 2008-10-15 11:40 <DIR> --d----- c:\windows\BBSTORE 2008-10-15 11:40 <DIR> --d----- c:\program files\The Learning Company 2008-10-15 11:39 0 a------- c:\windows\SETUP32.INI 2008-10-15 06:10 333,824 -------- c:\windows\system32\dllcache\srv.sys 2008-10-15 06:10 1,846,400 -------- c:\windows\system32\dllcache\win32k.sys 2008-10-15 06:09 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe 2008-10-15 06:09 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe 2008-10-15 06:09 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe 2008-10-15 06:09 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe ==================== Find3M ==================== 2008-11-08 12:02 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Move Networks 2008-11-06 12:08 <DIR> --d----- c:\program files\HP 2008-11-03 15:10 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\WeatherBug 2008-10-28 22:45 <DIR> --d----- c:\program files\GemMaster 2008-10-15 11:47 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Digital Interactive Systems Corporation 2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll 2008-09-15 07:12 1,846,400 a------- c:\windows\system32\win32k.sys 2008-09-09 20:14 1,307,648 a------- c:\windows\system32\msxml6.dll 2008-09-09 20:14 1,307,648 -------- c:\windows\system32\dllcache\msxml6.dll 2008-09-04 12:15 1,106,944 a------- c:\windows\system32\msxml3.dll 2008-08-20 00:30 3,067,904 -------- c:\windows\system32\dllcache\mshtml.dll 2008-08-20 00:30 619,520 -------- c:\windows\system32\dllcache\urlmon.dll 2008-08-20 00:30 666,112 a------- c:\windows\system32\wininet.dll 2008-08-20 00:30 1,499,136 -------- c:\windows\system32\dllcache\shdocvw.dll 2008-08-20 00:30 666,112 -------- c:\windows\system32\dllcache\wininet.dll 2008-08-19 16:52 92,947 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat 2008-04-09 16:51 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Download Manager 2008-03-28 09:42 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Snapfish 2008-03-11 13:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\espionServerData 2008-01-14 20:58 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Playskool 2007-12-19 23:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\WildTangent 2007-10-10 22:11 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\WinBatch 2007-09-11 23:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec 2007-09-11 22:53 <DIR> --d----- c:\docume~1\alluse~1\applic~1\CA 2007-09-10 20:03 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\HPQ 2006-08-24 02:17 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Intuit 2006-08-24 02:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Intuit 2006-08-24 01:56 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SBSI ============= FINISH: 23:36:37.04 =============== |
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#2 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,355
OS: N/A
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/comb...o-use-combofix Download & save ComboFix to your Desktop but don't run it yet Open notepad and copy/paste the text in the quotebox below into it: Code:
File:: c:\windows\system32\__c008D1F2.dat c:\windows\system32\__c002224A.dat C:\xcrashdump.dat c:\windows\system32\~.exe c:\windows\system32\ezsidmv.dat DDS:: uRun: [A00F59DDC49.exe] c:\docume~1\hp_adm~1\locals~1\temp\_A00F59DDC49.exe uRun: [A00F5A5A803.exe] c:\docume~1\hp_adm~1\locals~1\temp\_A00F5A5A803.exe mRun: [<NO NAME>] Notify: __c002224A - c:\windows\system32\__c002224A.dat Notify: __c00280F1 - c:\windows\system32\__c00280F1.dat Notify: __c0069664 - c:\windows\system32\__c0069664.dat Notify: __c008D1F2 - c:\windows\system32\__c008D1F2.dat Notify: __c009B5E0 - c:\windows\system32\__c009B5E0.dat Notify: __c00CC610 - c:\windows\system32\__c00CC610.dat ![]() Referring to the picture above, drag CFScript.txt into ComboFix.exe When finished, it shall produce a log for you, C:\ComboFix.txt. ------------ Using Internet Explorer, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html Answer Yes, when prompted to install an ActiveX component.
--------------- In your next post, please include logs from:
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#3 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Hello, Thanks for your response. I am already havings problems - sorry! I cannot drag the CFScript.txt file into the ComboFix.exe icon. It just sits on top of it, but isn't deposited inside it. Thanks again for your help!
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#4 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,355
OS: N/A
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Drag cfscript to the ComboFix icon. When you see the ComboFix icon change color, release your mouse click.
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#6 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Hello, I could not get the CFScript file icon to drag and drop into the ComboFix icon, but here my the Kapersky Online Scan Report, below. I will try to restart my computer in Safe Mode with Networking to download the ComboFix program again. Hopefully this works.
-------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Friday, November 14, 2008 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Friday, November 14, 2008 15:18:08 Records in database: 1384926 -------------------------------------------------------------------------------- Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ G:\ H:\ I:\ Scan statistics: Files scanned: 139778 Threat name: 3 Infected objects: 36 Suspicious objects: 0 Duration of the scan: 01:51:11 File name / Threat name / Threats count C:\WINDOWS\system32\__c002224A.dat/C:\WINDOWS\system32\__c002224A.dat Infected: Trojan-Downloader.Win32.Agent.ansp 22 C:\Documents and Settings\HP_Administrator\Application Data\Yahoo!\Mail\attach\__c00280F1.dat Infected: Trojan-Downloader.Win32.Agent.ansp 1 C:\Documents and Settings\HP_Administrator\Application Data\Yahoo!\Mail\attach\__c009B5E0.dat Infected: Trojan-Downloader.Win32.Agent.ansp 1 C:\Documents and Settings\HP_Administrator\Application Data\Yahoo!\Mail\attach\__c00BF5E4.dat Infected: Trojan-Downloader.Win32.Agent.ansp 1 C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Downloader.Win32.Agent.ansp 3 C:\Documents and Settings\HP_Administrator\Local Settings\Temp\sst_inst.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 2 C:\WINDOWS\system32\__c002224A.dat Infected: Trojan-Downloader.Win32.Agent.ansp 1 C:\WINDOWS\system32\__c008D1F2.dat Infected: Trojan-Downloader.Win32.Agent.ansp 1 D:\I386\APPS\APP24364\src\CompaqPresario_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2 D:\I386\APPS\APP24364\src\HPPavillion_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2 The selected area was scanned. |
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#8 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Thank you for your response. I ran the ComboFix (see the log below). My firewall kept trying to block it from running, so I had to disable the firewall while I ran it. The computer seems to be running okay when I am on the internet (IE), but many programs and still closing ontheir own (Yahoo! Messenger, Gmail notifier, Outlook, etc.). Thanks again for your help!
Here's the Combo Fix log: ComboFix 08-11-16.05 - HP_Administrator 2008-11-17 9:24:32.1 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1512 [GMT -5:00] Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\documents and settings\Administrator\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML c:\windows\IE4 Error Log.txt c:\windows\system32\__c002224A.dat c:\windows\system32\__c008D1F2.dat C:\xcrashdump.dat D:\Autorun.inf . ((((((((((((((((((((((((( Files Created from 2008-10-17 to 2008-11-17 ))))))))))))))))))))))))))))))) . 2008-11-14 15:23 . 2008-11-14 15:23 <DIR> d---s---- c:\documents and settings\Administrator\UserData 2008-11-14 08:41 . 2008-11-14 08:41 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Comodo 2008-11-14 01:11 . 2008-11-14 01:11 <DIR> d-------- c:\program files\COMODO 2008-11-14 01:11 . 2008-11-14 08:34 <DIR> d-------- c:\documents and settings\All Users\Application Data\comodo 2008-11-14 01:11 . 2008-11-14 01:11 143,096 --a------ c:\windows\system32\guard32.dll 2008-11-14 01:11 . 2008-11-14 01:11 99,856 --a------ c:\windows\system32\drivers\cmdguard.sys 2008-11-14 01:11 . 2008-11-14 01:11 31,504 --a------ c:\windows\system32\drivers\cmdhlp.sys 2008-11-13 23:21 . 2008-11-13 23:21 250 --a------ c:\windows\gmer.ini 2008-11-11 19:58 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys 2008-11-11 19:57 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll 2008-10-29 14:16 . 2008-10-29 16:55 <DIR> d-------- c:\windows\BDOSCAN8 2008-10-29 13:42 . 2008-11-14 09:48 <DIR> d-------- c:\windows\system32\NtmsData 2008-10-29 09:01 . 2008-10-29 20:28 <DIR> d-------- c:\documents and settings\All Users\Application Data\TEMP 2008-10-24 00:32 . 2008-10-15 11:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll 2008-10-18 11:28 . 2008-10-28 07:50 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\skypePM 2008-10-18 11:28 . 2008-10-18 11:28 56 --ah----- c:\windows\system32\ezsidmv.dat 2008-10-18 11:24 . 2008-10-28 13:36 <DIR> d-------- c:\program files\Skype 2008-10-18 11:24 . 2008-10-28 13:36 <DIR> d-------- c:\documents and settings\All Users\Application Data\Skype . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-11-16 20:54 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater 2008-11-08 17:02 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Move Networks 2008-11-06 17:08 --------- d-----w c:\program files\HP 2008-11-06 17:07 --------- d-----w c:\program files\Hewlett-Packard 2008-10-29 14:42 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Yahoo! 2008-10-29 03:45 --------- d-----w c:\program files\GemMaster 2008-10-24 11:21 455,296 ------w c:\windows\system32\drivers\mrxsmb.sys 2008-10-15 16:47 --------- d-----w c:\documents and settings\All Users\Application Data\Digital Interactive Systems Corporation 2008-10-15 16:40 --------- d-----w c:\program files\The Learning Company 2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll 2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys 2008-09-15 12:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys 2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll 2008-09-10 01:14 1,307,648 ------w c:\windows\system32\dllcache\msxml6.dll 2008-09-08 10:41 333,824 ------w c:\windows\system32\dllcache\srv.sys 2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll 2008-08-20 05:30 666,112 ----a-w c:\windows\system32\wininet.dll 2008-08-20 05:30 666,112 ------w c:\windows\system32\dllcache\wininet.dll 2008-08-20 05:30 619,520 ------w c:\windows\system32\dllcache\urlmon.dll 2008-08-20 05:30 3,067,904 ------w c:\windows\system32\dllcache\mshtml.dll 2008-08-20 05:30 1,499,136 ------w c:\windows\system32\dllcache\shdocvw.dll 2007-01-19 01:21 150 ----a-w c:\documents and settings\HP_Administrator\Application Data\wklnhst.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-06-07 4670968] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-13 68856] "HbDetect.exe"="c:\program files\Playskool\MADE FOR ME Software\HbDetect.exe" [2006-10-26 65536] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-09 7311360] "DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-04-13 90112] "Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568] "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-08-24 180269] "YBrowser"="c:\progra~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 129536] "Motive SmartBridge"="c:\progra~1\SBCLIG~1\SMARTB~1\MotiveSB.exe" [2003-12-10 380928] "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 517768] "CaAvTray"="c:\program files\Yahoo!\Antivirus\CAVTray.exe" [2007-09-11 230512] "CAVRID"="c:\program files\Yahoo!\Antivirus\CAVRID.exe" [2007-09-11 185456] "YOP"="c:\progra~1\Yahoo!\YOP\yop.exe" [2006-07-21 407032] "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [2007-10-02 67488] "{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="c:\program files\Google\Gmail Notifier\gnotify.exe" [2005-07-15 479232] "HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840] "COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cfp.exe" [2008-11-14 1797880] "ftutil2"="ftutil2.dll" [2004-06-07 c:\windows\system32\ftutil2.dll] "RTHDCPL"="RTHDCPL.EXE" [2006-06-13 c:\windows\RTHDCPL.EXE] "AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-02 c:\windows\arpwrmsg.exe] "nwiz"="nwiz.exe" [2006-05-09 c:\windows\system32\nwiz.exe] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Outlook.lnk - c:\windows\Installer\{00000409-78E1-11D2-B60F-006097C998E7}\outicon.exe [2007-09-13 104960] Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-08-24 36903] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"= c:\windows\system32\guard32.dll [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\DISC\\DISCover.exe"= "c:\\Program Files\\DISC\\DiscStreamHub.exe"= "c:\\Program Files\\DISC\\myFTP.exe"= "c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"= "c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"= "c:\\Program Files\\Adobe\\Photoshop Elements 6.0\\AdobePhotoshopElementsMediaServer.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\DRIVERS\cmdguard.sys [2008-11-14 99856] R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\DRIVERS\cmdhlp.sys [2008-11-14 31504] R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [2007-10-02 124832] . - - - - ORPHANS REMOVED - - - - HKLM-Run-HPBootOp - c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe HKLM-Run-PCDrProfiler - (no file) Notify-__c002224A - c:\windows\system32\__c002224A.dat Notify-__c00280F1 - c:\windows\system32\__c00280F1.dat Notify-__c0069664 - c:\windows\system32\__c0069664.dat Notify-__c008D1F2 - c:\windows\system32\__c008D1F2.dat Notify-__c009B5E0 - c:\windows\system32\__c009B5E0.dat Notify-__c00CC610 - c:\windows\system32\__c00CC610.dat . ------- Supplementary Scan ------- . uStart Page = hxxp://cm.my.yahoo.com/ uSearch Page = hxxp://www.google.com uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop uSearch Bar = hxxp://www.google.com/ie mDefault_Search_URL = hxxp://www.google.com/ie mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html uInternet Connection Wizard,ShellNext = iexplore uInternet Settings,ProxyOverride = 127.0.0.1 uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mSearchAssistant = hxxp://www.google.com/ie LSP: c:\windows\system32\VetRedir.dll O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd c:\windows\Downloaded Program Files\ewidoOnlineScan.dll - O16 -: {193C772A-87BE-4B19-A7BB-445B226FE9A1} hxxp://downloads.ewido.net/ewidoOnlineScan.cab c:\windows\system32\unicows.dll - c:\windows\Downloaded Program Files\ImageUploader5.ocx O16 -: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} hxxp://www.winkflash.com/photo/loaders/ImageUploader5.cab c:\windows\Downloaded Program Files\ImageUploader5.inf . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-11-17 09:34:42 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . ------------------------ Other Running Processes ------------------------ . c:\windows\arservice.exe c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe c:\program files\Yahoo!\Antivirus\iSafe.exe c:\program files\COMODO\COMODO Internet Security\cmdagent.exe c:\windows\system32\CTSVCCDA.exe c:\windows\system32\DVDRAMSV.exe c:\windows\ehome\ehrecvr.exe c:\progra~1\Yahoo!\browser\ycommon.exe c:\windows\ehome\ehSched.exe c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe c:\program files\Common Files\LightScribe\LSSrvc.exe c:\windows\system32\nvsvc32.exe c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\program files\Yahoo!\Antivirus\VetMsg.exe c:\program files\Canon\CAL\CALMAIN.exe c:\windows\ehome\mcrdsvc.exe c:\windows\system32\dllhost.exe c:\windows\ehome\ehmsas.exe c:\windows\system32\wscntfy.exe . ************************************************************************** . Completion time: 2008-11-17 9:41:27 - machine was rebooted ComboFix-quarantined-files.txt 2008-11-17 14:41:07 Pre-Run: 204,910,080,000 bytes free Post-Run: 207,120,961,536 bytes free 183 --- E O F --- 2008-11-12 01:03:20 |
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#9 (permalink) | |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,355
OS: N/A
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Comodo looks like a new addition to your machine. It wasn't there in your first log. I suspect that it was Comodo interfering with your earlier ComboFix runs. While Comodo may be a respectable product, it is also a highly intrusive/invasive product. Your initial complaint stated ...
Quote:
While we're on the subject of resource hogging applications, please tell me which is your security provider. I see entries for Symantec & CA Antivirus (Yahoo). Kindly take note that having more than one anti-virus programs on your machine is not a good idea!! This messes up the machine pretty badly. Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them. |
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#10 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Thank you for your response! CA Antivirus (Yahoo). is supposed to be my security provider, so I uninstalled Symantec, which I didn't realize was on my computer in the first place.
As far as the Comodo Firewall, yes you are correct, it is a new addition - I installed it because of the article "PC Safety and Security--What Do I Need?" on your website stressing the importance of having one. The computer doesn't really seem to be running more slowly with it, other than the prompts when trying to download a file. If I get rid of my Firewall, then what will be protecting my computer? Also, have all the viruses been removed from my computer? Thank you so much for all your help! |
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#11 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Hello - Just one more question regarding the Firewall issue. I did a little research and realized that my AT&T 2Wire Gateway has a firewall that is on. In addition my Windows XP also offers a Firewall, but it is turned off (probably because Comodo turned it off). So if I uninstall Comodo, should I also turn off the 2Wire Gateway or the Windows XP Firewall? Sorry, but I don't have a clue! Thanks for putting up with these stupid questions!
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#12 (permalink) | ||
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,355
OS: N/A
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Quote:
How are you connected to the net? Are you behind a router with NAT? Here's something you can use for reference. I live in a country where the ISP is inefficient at regulating security across the local networks. As a result of this, we are a renowned bot hotspot. I connect to the internet behind a router with NAT. I do not have a 3rd party firewall program installed on the machine. Instead I use the built in firewall provided by Windows. My machine loads faster & runs better. I have never experienced a bot incursion. Prior to installing Comodo, did you ever get infected by a bot? Quote:
How is the machine behaving now? Last edited by sUBs; 11-17-2008 at 10:37 PM. |
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#13 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
Okay, I got rid of Comodo and am now using the Windows Firewall. As for as my router, I am not sure if it has NAT - how do I find this out? It is a 2Wire 2701HG-B Model.
The machine seems to be running great! Thank you so much for all your help! |
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#14 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,355
OS: N/A
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
No need to check the router. If it has a hardware firewall built in, it shall have NAT too. Now that your system is clean, kindly follow these simple steps in order to keep your computer clean and secure:
Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein - http://computercops.biz/postlite7736-.html After doing all these, your system will be optimised against future threats. It's okay to delete the Hijack This folder in a couple weeks if everything is working okay. Have a safe & happy computing day. ![]() Kindly respond to this thread once more so we can mark this thread as resolved. |
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#15 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 34
OS: XP
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Re: Virus Suspected - Computer slow and programs closing unexpectedly
The computer is working great - very fast and programs aren't closing suddenly either. Thank you so much!
I have followed your prevention Steps #1-4 and will start working on the others soon. I can't thank you enough for all your help! |
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