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#1 (permalink) |
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Registered User
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Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
Whenever I log on, my EKRN.EXE for ESET Smart Security jumps to 50% CPU usage on my quad core, which makes everything else hang for ages until I end up ending it. Don'T know why it's starting to do this, I have stupid amounts of security i just don't get these silly things that slip through...how the HELL did none of my software pick it up!?
Anyway yeah, as well as that I cant get rid of "Zlob.DNSChanger" Trojan SpyBot keeps telling me about either =[. Also...pages on the Internet, like when searching for something...the links are all in italic Like this, www.microsoftupdate.com for example would all be in italics...and it would take me to MSN.com...and other pages link of to other odd sites too. Except it doesn't do this all the time, only randomly. I have things like WOT Firefox Addon, NoSciprt Addons, Adblock Plus etc etc Sypware guard, SpywareBlaster, ESETNOD32 Smart Security Business, do regular defrags, disk checks, temp cleans you name I take care of it, I try to look after my machine as best I can. Anywho, here's my log: Logfile of HijackThis v1.99.1 Scan saved at 13:51:02, on 11/11/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16735) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Creative\Shared Files\CTAudSvc.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Kontiki\KService.exe C:\Program Files\LogMeIn\x86\RaMaint.exe C:\Program Files\LogMeIn\x86\LogMeIn.exe C:\Program Files\LogMeIn\x86\LMIGuardian.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe E:\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE E:\RivaTuner v2.11\RivaTuner.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Kontiki\KHost.exe E:\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe C:\WINDOWS\CTHELPER.EXE C:\WINDOWS\SYSTEM32\CTXFISPI.EXE E:\ESET\ESET Smart Security\egui.exe C:\WINDOWS\system32\CTXFIHLP.EXE C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Electronic Arts\EADM\Core.exe E:\SpywareGuard\sgmain.exe E:\SpywareGuard\sgbhp.exe E:\ESET\ESET Smart Security\ekrn.exe E:\Spybot - Search & Destroy\SpybotSD.exe D:\My Documents\Computer Components\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - E:\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\SpywareGuard\dlprotect.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - E:\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7CC95A61-E194-4D9B-80D5-C6756513564E} - C:\WINDOWS\system32\hgGvTnOF.dll (file missing) O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\xRaidSetup.exe boot O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [RivaTuner] "E:\RivaTuner v2.11\RivaTuner.exe" /T O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "E:\RivaTuner v2.11\RivaTuner.exe" /S O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [kdx] "C:\Program Files\Kontiki\KHost.exe" -all O4 - HKLM\..\Run: [VolPanel] "E:\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll" O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [egui] "E:\ESET\ESET Smart Security\egui.exe" /hide /waitservice O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DAEMON Tools] "E:\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKCU\..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe -silent O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all O4 - Startup: SpywareGuard.lnk = E:\SpywareGuard\sgmain.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://dev.srtest.com/srl_bin/sysreqlab3.cab O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1212886842827 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1212932699687 O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pu...sh/swflash.cab O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/pla.../installer.exe O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...35/mcfscan.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupda...5103/CTPID.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing) O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O21 - SSODL: DrvAlrt - {1f96baa4-a5e4-4a76-85a6-3fd8a732d3db} - C:\WINDOWS\Resources\DrvAlrt.dll (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - E:\ESET\ESET Smart Security\EHttpSrv.exe O23 - Service: Eset Service (ekrn) - ESET - E:\ESET\ESET Smart Security\ekrn.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit (mi-raysat_3dsMax2009_32) - Unknown owner - E:\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe Any ideas? Thanks in advance |
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#4 (permalink) |
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Registered User
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My computer will hang upon log-on, my EKRN.EXE for my ESET SS Business edition will go up as far as 50% CPU usage of my 4 cores and mess everything up, only ending the task will suffice any other activity.
As well as that, microsoft update re-directs to MSN and all the links or Italic like this www.microsoft.com < etc. And of course they lead to an odd blank page of sorts each time on each case. Scanning with software revealed a Zlob.DNSChanger in the registry but now its not being picked up, but the symptums are still their. ![]() I have Noscript (Firefox), ESET, WOT(Firefox), Spywareguard, Spywareblaster, Spybot, MalwareBytes (Full edition) and do tons of disk cheks and degrafs and full scans regularily, and cant figure out why this has happened... As far as i can tell it MUST be an infection of some kind...here's all the desired logs etc and yes I have subscribed to this thread :------------------- DDS (Version 1.0) - NTFSx86 Run by Greg at 0:31:33.03 on 14/11/2008 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1306 [GMT 0:00] ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Creative\Shared Files\CTAudSvc.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Kontiki\KService.exe C:\Program Files\LogMeIn\x86\RaMaint.exe C:\Program Files\LogMeIn\x86\LogMeIn.exe C:\Program Files\LogMeIn\x86\LMIGuardian.exe E:\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe E:\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\System32\svchost.exe -k imgsvc C:\WINDOWS\Explorer.EXE E:\RivaTuner v2.11\RivaTuner.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Kontiki\KHost.exe E:\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe C:\WINDOWS\CTHELPER.EXE C:\WINDOWS\system32\CTXFIHLP.EXE C:\WINDOWS\SYSTEM32\CTXFISPI.EXE C:\WINDOWS\system32\RUNDLL32.EXE E:\Malwarebytes' Anti-Malware\mbamgui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Electronic Arts\EADM\Core.exe E:\SpywareGuard\sgmain.exe E:\SpywareGuard\sgbhp.exe E:\ESET\ESET Smart Security\egui.exe C:\WINDOWS\system32\taskmgr.exe E:\ESET\ESET Smart Security\ekrn.exe E:\Mozilla Firefox\firefox.exe C:\Documents and Settings\Greg\Desktop\dds.scr C:\DOCUME~1\Greg\LOCALS~1\Temp\RarSFX0\FI.exe ============== Psuedo HJT Report =============== uStart Page = hxxp://www.google.co.uk/ uInternet Settings,ProxyOverride = *.local BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: {3049C3E9-B461-4BC5-8870-4C09146192CA} - e:\real\realplayer\rpbrowserrecordplugin.dll BHO: {4A368E80-174F-4872-96B5-0B27DDD11DB2} - e:\spywareguard\dlprotect.dll BHO: {53707962-6F74-2D53-2644-206D7942484F} - e:\spybot~1\SDHelper.dll BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll BHO: {7CC95A61-E194-4D9B-80D5-C6756513564E} - c:\windows\system32\hgGvTnOF.dll BHO: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe uRun: [DAEMON Tools] "e:\daemon tools\daemon.exe" -lang 1033 uRun: [EA Core] c:\program files\electronic arts\eadm\Core.exe -silent uRun: [kdx] c:\program files\kontiki\KHost.exe -all mRun: [JMB36X IDE Setup] c:\windows\raidtool\xInsIDE.exe mRun: [36X Raid Configurer] c:\windows\system32\xRaidSetup.exe boot mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe mRun: [RivaTuner] "e:\rivatuner v2.11\RivaTuner.exe" /T mRun: [Adobe Reader Speed Launcher] "e:\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [RivaTunerStartupDaemon] "e:\rivatuner v2.11\RivaTuner.exe" /S mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe" mRun: [kdx] "c:\program files\kontiki\KHost.exe" -all mRun: [VolPanel] "e:\creative\sound blaster x-fi\volume panel\VolPanlu.exe" /r mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll" mRun: [CTHelper] CTHELPER.EXE mRun: [UpdReg] c:\windows\UpdReg.EXE mRun: [CTxfiHlp] CTXFIHLP.EXE mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /install mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe mRun: [Malwarebytes' Anti-Malware] "e:\malwarebytes' anti-malware\mbamgui.exe" /starttray mRun: [egui] "e:\eset\eset smart security\egui.exe" /hide /waitservice dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE StartupFolder: c:\docume~1\greg\startm~1\programs\startup\spywar~1.lnk - e:\spywareguard\sgmain.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE uPolicies-system: NoDispScrSavPage = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - e:\spybot~1\SDHelper.dll IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe Notify: LMIinit -LMIinit.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SSODL: DrvAlrt - {1f96baa4-a5e4-4a76-85a6-3fd8a732d3db} - c:\windows\resources\DrvAlrt.dll SEH: {81559C35-8464-49F7-BB0E-07A383BEF910} - e:\spywareguard\spywareguard.dll LSA: Authentication Packages = msv1_0 c:\windows\system32\hgGvTnOF ============= SERVICES / DRIVERS =============== R0 hotcore3;hotcore3;c:\windows\system32\drivers\hotcore3.sys R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys R2 CTAudSvcService;Creative Audio Service;c:\program files\creative\shared files\CTAudSvc.exe R2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\RaInfo.sys R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\c:\windows\system32\drivers\LMIRfsDriver.sys R2 MBAMService;MBAMService;"e:\malwarebytes' anti-malware\mbamservice.exe" R2 mi-raysat_3dsMax2009_32;mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit;"e:\autodesk\3ds max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe" R3 ha20x2k;Creative 20X HAL Driver;c:\windows\system32\drivers\ha20x2k.sys R3 MBAMProtector;MBAMProtector;\??\c:\windows\system32\drivers\mbam.sys S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;"c:\program files\common files\creative labs shared\service\CTAELicensing.exe" S3 RTLWUSB;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys S3 USB-100;Realtek RTL8150 USB 10/100 Fast Ethernet Adapter;c:\windows\system32\drivers\RTL8150.SYS S4 hpt3xx;hpt3xx; S4 LMIRfsClientNP;LMIRfsClientNP; =============== Created Last 30 ================ 2008-11-14 00:13 250 a------- c:\windows\gmer.ini 2008-11-13 14:42 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys 2008-11-13 14:42 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll 2008-11-12 21:14 <DIR> --d----- c:\docume~1\greg\applic~1\Malwarebytes 2008-11-12 21:14 15,504 a------- c:\windows\system32\drivers\mbam.sys 2008-11-12 21:14 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2008-11-12 21:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes 2008-11-11 22:27 <DIR> --d----- c:\program files\common files\Creative Labs Shared 2008-11-11 20:34 28,544 a------- c:\windows\system32\drivers\pavboot.sys 2008-11-05 22:27 32 a------- c:\windows\0 2008-11-05 22:27 0 a------- c:\windows\system32\0 2008-11-04 17:07 <DIR> --d----- c:\docume~1\greg\applic~1\SecondLife 2008-11-03 19:29 <DIR> --d----- c:\docume~1\greg\applic~1\Red Alert 3 2008-11-01 13:54 <DIR> --d----- c:\windows\A7E07C2B2220441587E3784D5814BC93.TMP 2008-11-01 13:54 202,208 a------- c:\windows\system32\nvapps.xml 2008-11-01 13:54 453,152 a------- c:\windows\system32\nvudisp.exe 2008-11-01 13:54 18,477 a------- c:\windows\system32\nvdisp.nvu 2008-11-01 13:54 <DIR> --d----- c:\windows\nview 2008-11-01 13:53 453,152 a------- c:\windows\system32\NVUNINST.EXE 2008-11-01 13:53 <DIR> --d----- C:\NVIDIA 2008-11-01 10:40 509,448 a------- c:\windows\system32\XAudio2_2.dll 2008-11-01 10:40 68,616 a------- c:\windows\system32\XAPOFX1_1.dll 2008-11-01 10:40 238,088 a------- c:\windows\system32\xactengine3_2.dll 2008-11-01 10:40 1,493,528 a------- c:\windows\system32\D3DCompiler_39.dll 2008-11-01 10:40 467,984 a------- c:\windows\system32\d3dx10_39.dll 2008-11-01 10:40 3,851,784 a------- c:\windows\system32\D3DX9_39.dll 2008-10-27 17:37 <DIR> --d----- c:\windows\95FC26FB19FD4A96BBB1B1062E8648F5.TMP 2008-10-27 09:18 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll 2008-10-15 19:10 333,824 -c------ c:\windows\system32\dllcache\srv.sys 2008-10-15 19:10 1,846,400 -c------ c:\windows\system32\dllcache\win32k.sys 2008-10-15 19:10 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe 2008-10-15 19:10 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe 2008-10-15 19:10 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe 2008-10-15 19:10 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe ==================== Find3M ==================== 2008-11-14 00:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kontiki 2008-11-14 00:01 <DIR> --d----- c:\program files\LogMeIn 2008-11-13 23:22 <DIR> --d----- c:\docume~1\greg\applic~1\Azureus 2008-11-11 22:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Creative 2008-11-02 02:20 <DIR> --d----- c:\docume~1\greg\applic~1\InstallShield Installation Information 2008-11-01 13:54 <DIR> --d----- c:\program files\common files\Wise Installation Wizard 2008-10-27 23:20 107,832 a------- c:\windows\system32\PnkBstrB.exe 2008-10-27 20:01 2,506,752 a------- c:\windows\system32\pbsvc.exe 2008-10-27 18:57 66,872 a------- c:\windows\system32\PnkBstrA.exe 2008-10-23 01:20 <DIR> --d----- c:\docume~1\greg\applic~1\uTorrent 2008-10-20 23:55 <DIR> --d----- c:\program files\common files\Autodesk Shared 2008-10-20 23:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Autodesk 2008-10-17 20:56 87,352 a------- c:\windows\system32\LMIinit.dll 2008-10-17 20:56 83,288 a------- c:\windows\system32\LMIRfsClientNP.dll 2008-10-17 20:56 28,984 a------- c:\windows\system32\LMIport.dll 2008-10-17 20:56 23,736 a------- c:\windows\system32\lmimirr.dll 2008-10-17 20:56 10,040 a------- c:\windows\system32\lmimirr2.dll 2008-10-17 01:46 <DIR> --d----- c:\docume~1\greg\applic~1\SPORE 2008-10-14 16:12 <DIR> --d----- c:\docume~1\greg\applic~1\Autodesk 2008-10-14 15:42 <DIR> --d----- c:\program files\Autodesk 2008-10-14 10:24 7,342 a------- c:\windows\system32\ealregsnapshot1.reg 2008-10-13 09:56 70,936 a------- c:\windows\system32\PhysXLoader.dll 2008-10-11 22:38 <DIR> --d----- c:\docume~1\greg\applic~1\SPORE Creature Creator 2008-10-09 16:45 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{0151C9FC-719D-4459-B1E2-4685CC6E62A8} 2008-10-07 09:13 288,024 a------- c:\windows\system32\PhysXCplUI.exe 2008-10-07 09:13 23,320 a------- c:\windows\system32\PhysXDevice.dll 2008-10-07 09:13 288,024 a------- c:\windows\system32\PhysXCompatCplUI.exe 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelTraditionalChinese.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelSwedish.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelSpanish.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelSimplifiedChinese.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelPortugese.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelKorean.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelJapanese.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelGerman.dll 2008-10-07 09:13 58,648 a------- c:\windows\system32\AgCPanelFrench.dll 2008-10-03 17:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6} 2008-10-03 17:43 <DIR> --d----- c:\program files\iPod 2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll 2008-09-24 14:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Codemasters 2008-09-24 13:42 444,952 a------- c:\windows\system32\wrap_oal.dll 2008-09-24 13:42 109,080 a------- c:\windows\system32\OpenAL32.dll 2008-09-15 12:12 1,846,400 a------- c:\windows\system32\win32k.sys 2008-09-13 08:39 107,888 a------- c:\windows\system32\CmdLineExt.dll 2008-09-10 01:14 1,307,648 a------- c:\windows\system32\msxml6.dll 2008-09-04 17:15 1,106,944 a------- c:\windows\system32\msxml3.dll 2008-09-01 14:06 21,504 a------- c:\windows\jestertb.dll 2008-08-31 21:33 <DIR> --d----- c:\docume~1\greg\applic~1\Download Manager 2008-08-29 09:18 87,336 a------- c:\windows\system32\dns-sd.exe 2008-08-29 08:53 61,440 a------- c:\windows\system32\dnssd.dll 2008-08-27 12:05 <DIR> --d----- c:\docume~1\greg\applic~1\SystemRequirementsLab 2008-08-26 07:24 826,368 a------- c:\windows\system32\wininet.dll 2008-08-25 09:41 <DIR> --ds---- c:\docume~1\greg\applic~1\My Videos 2008-08-21 00:19 499,712 a------- c:\windows\system32\msvcp71.dll 2008-08-21 00:19 348,160 a------- c:\windows\system32\msvcr71.dll 2008-08-19 16:08 <DIR> --d----- c:\docume~1\greg\applic~1\Xfire 2008-08-17 20:15 <DIR> --d----- c:\docume~1\greg\applic~1\Sahmon Games 2008-08-14 14:30 <DIR> --d----- c:\docume~1\greg\applic~1\Alawar 2008-08-01 21:22 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Creative Labs 2008-07-27 15:32 <DIR> --d----- c:\docume~1\greg\applic~1\Windows Search 2008-07-23 16:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Slam Games 2008-07-17 18:40 <DIR> --d----- c:\docume~1\greg\applic~1\Move Networks 2008-07-13 23:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Sky 2008-07-13 10:16 <DIR> --d----- c:\docume~1\greg\applic~1\ESET 2008-07-08 18:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Lavasoft 2008-07-08 18:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy 2008-06-25 16:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Age of Empires 3 2008-06-22 18:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Trymedia 2008-06-12 19:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Hot Lava Games 2008-06-12 11:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Funcom 2008-06-10 14:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avg8 2008-06-10 12:53 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Azureus 2008-06-08 13:42 <DIR> --d----- c:\docume~1\greg\applic~1\AVGTOOLBAR 2008-06-08 13:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\LogMeIn ============= FINISH: 0:31:44.98 =============== Last edited by †TYRANICK†™; 11-13-2008 at 04:46 PM. |
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#5 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 23,952
OS: WinXP and Vista
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Re: Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
Hello †TYRANICK†™. I had seen your first thread and knew you'd be back.
![]() I've merged that thread with this one for continuity. It will require more than one round to properly clean your system. Please stay with me until given the 'all clear' even if symptoms seemingly abate. Read through this entire procedure and if you have any questions, please ask them before you begin. Then either print out, or copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions. *************************************************** Download ComboFix from one of these locations: Link 1 Link 2 Link 3 * IMPORTANT !!! Save ComboFix.exe to your Desktop
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. ![]() Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: ![]() Click on Yes, to continue scanning for malware. When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with an update on system behavior. |
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#6 (permalink) |
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Registered User
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Re: Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
Ah yes sorry about that ><! I wanted to delete the other thread lol but umm yeah thanks for not shouting at me hehe.
Here's the log: ComboFix 08-11-12.02 - Greg 2008-11-14 11:42:59.1 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1432 [GMT 0:00] Running from: c:\documents and settings\Greg\Desktop\ComboFix.exe * Created a new restore point * Resident AV is active . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\windows\jestertb.dll c:\windows\system32\FOnTvGgh.ini c:\windows\system32\Memman.vxd c:\windows\system32\MSINET.oca c:\windows\system32\skinboxer43.dll . ((((((((((((((((((((((((( Files Created from 2008-10-14 to 2008-11-14 ))))))))))))))))))))))))))))))) . 2008-11-14 00:13 . 2008-11-14 00:13 250 --a------ c:\windows\gmer.ini 2008-11-13 14:42 . 2008-09-04 17:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll 2008-11-13 14:42 . 2008-10-24 11:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys 2008-11-12 21:14 . 2008-11-12 21:14 <DIR> d-------- c:\documents and settings\Greg\Application Data\Malwarebytes 2008-11-12 21:14 . 2008-11-12 21:14 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes 2008-11-12 21:14 . 2008-10-22 16:10 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys 2008-11-12 21:14 . 2008-10-22 16:10 15,504 --a------ c:\windows\system32\drivers\mbam.sys 2008-11-11 22:27 . 2008-11-11 22:27 <DIR> d-------- c:\program files\Common Files\Creative Labs Shared 2008-11-11 20:34 . 2008-06-19 17:24 28,544 --a------ c:\windows\system32\drivers\pavboot.sys 2008-11-05 22:30 . 2008-11-05 22:31 <DIR> d-------- c:\documents and settings\All Users\Application Data\Bluetooth 2008-11-05 22:27 . 2008-11-05 22:29 32 --a------ c:\windows\0 2008-11-05 22:27 . 2008-11-05 22:27 0 --a------ c:\windows\system32\0 2008-11-04 17:07 . 2008-11-04 17:08 <DIR> d-------- c:\documents and settings\Greg\Application Data\SecondLife 2008-11-03 19:29 . 2008-11-04 11:32 <DIR> d-------- c:\documents and settings\Greg\Application Data\Red Alert 3 2008-11-01 13:54 . 2008-11-01 13:54 <DIR> d-------- c:\windows\nview 2008-11-01 13:54 . 2008-11-01 13:54 <DIR> d-------- c:\windows\A7E07C2B2220441587E3784D5814BC93.TMP 2008-11-01 13:54 . 2008-10-07 13:33 453,152 --a------ c:\windows\system32\nvudisp.exe 2008-11-01 13:54 . 2008-11-14 11:32 202,208 --a------ c:\windows\system32\nvapps.xml 2008-11-01 13:54 . 2008-10-07 13:33 18,477 --a------ c:\windows\system32\nvdisp.nvu 2008-11-01 13:53 . 2008-11-01 13:53 <DIR> d-------- C:\NVIDIA 2008-11-01 13:53 . 2008-10-02 10:07 453,152 --a------ c:\windows\system32\NVUNINST.EXE 2008-11-01 10:40 . 2008-07-12 08:18 3,851,784 --a------ c:\windows\system32\D3DX9_39.dll 2008-11-01 10:40 . 2008-07-12 08:18 1,493,528 --a------ c:\windows\system32\D3DCompiler_39.dll 2008-11-01 10:40 . 2008-07-31 10:40 509,448 --a------ c:\windows\system32\XAudio2_2.dll 2008-11-01 10:40 . 2008-07-12 08:18 467,984 --a------ c:\windows\system32\d3dx10_39.dll 2008-11-01 10:40 . 2008-07-31 10:41 238,088 --a------ c:\windows\system32\xactengine3_2.dll 2008-11-01 10:40 . 2008-07-31 10:41 68,616 --a------ c:\windows\system32\XAPOFX1_1.dll 2008-10-27 17:37 . 2008-10-27 17:37 <DIR> d-------- c:\windows\95FC26FB19FD4A96BBB1B1062E8648F5.TMP 2008-10-27 09:18 . 2008-10-15 16:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll 2008-10-15 19:10 . 2008-08-14 10:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe 2008-10-15 19:10 . 2008-08-14 10:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe 2008-10-15 19:10 . 2008-08-14 09:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe 2008-10-15 19:10 . 2008-08-14 09:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe 2008-10-15 19:10 . 2008-09-15 12:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys 2008-10-15 19:10 . 2008-09-08 10:41 333,824 -----c--- c:\windows\system32\dllcache\srv.sys 2008-10-14 16:11 . 2008-10-14 16:12 <DIR> d-------- c:\documents and settings\Greg\Application Data\Autodesk 2008-10-14 15:42 . 2008-10-14 15:42 <DIR> d-------- c:\program files\Autodesk 2008-10-14 15:41 . 2008-10-20 23:55 <DIR> d-------- c:\program files\Common Files\Autodesk Shared 2008-10-14 15:41 . 2008-10-20 23:55 <DIR> d-------- c:\documents and settings\All Users\Application Data\Autodesk 2008-10-14 15:40 . 2008-10-14 15:40 <DIR> d-------- c:\program files\MSBuild 2008-10-14 15:38 . 2008-10-27 09:22 <DIR> d-------- c:\windows\system32\XPSViewer 2008-10-14 15:37 . 2008-10-14 15:37 <DIR> d-------- c:\program files\Reference Assemblies 2008-10-14 15:37 . 2006-06-29 13:07 14,048 --------- c:\windows\system32\spmsg2.dll 2008-10-14 15:03 . 2008-11-04 23:51 26,864 --a------ c:\documents and settings\Greg\Application Data\GDIPFONTCACHEV1.DAT 2008-10-14 10:25 . 2008-10-17 01:46 <DIR> d-------- c:\documents and settings\Greg\Application Data\SPORE 2008-10-14 10:24 . 2008-10-14 10:24 <DIR> d-------- c:\program files\Electronic Arts 2008-10-14 10:24 . 2008-10-14 10:24 7,342 --a------ c:\windows\system32\ealregsnapshot1.reg . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-11-14 11:50 --------- d-----w c:\documents and settings\All Users\Application Data\Kontiki 2008-11-14 00:01 --------- d-----w c:\program files\LogMeIn 2008-11-13 23:22 --------- d-----w c:\documents and settings\Greg\Application Data\Azureus 2008-11-13 22:27 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP 2008-11-11 22:27 --------- d--h--w c:\program files\InstallShield Installation Information 2008-11-11 22:27 --------- d-----w c:\documents and settings\All Users\Application Data\Creative 2008-11-02 02:20 --------- d-----w c:\documents and settings\Greg\Application Data\InstallShield Installation Information 2008-11-01 13:54 --------- d-----w c:\program files\Common Files\Wise Installation Wizard 2008-10-27 23:20 22,328 ----a-w c:\windows\system32\drivers\PnkBstrK.sys 2008-10-27 23:20 107,832 ----a-w c:\windows\system32\PnkBstrB.exe 2008-10-27 20:01 22,328 ----a-w c:\documents and settings\Greg\Application Data\PnkBstrK.sys 2008-10-27 20:01 2,506,752 ----a-w c:\windows\system32\pbsvc.exe 2008-10-27 18:57 66,872 ----a-w c:\windows\system32\PnkBstrA.exe 2008-10-27 10:20 --------- d-----w c:\program files\AGEIA Technologies 2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys 2008-10-23 01:20 --------- d-----w c:\documents and settings\Greg\Application Data\uTorrent 2008-10-21 09:23 --------- d-----w c:\program files\Microsoft Silverlight 2008-10-17 20:56 87,352 ----a-w c:\windows\system32\LMIinit.dll 2008-10-17 20:56 83,288 ----a-w c:\windows\system32\LMIRfsClientNP.dll 2008-10-17 20:56 47,640 ----a-w c:\windows\system32\drivers\LMIRfsDriver.sys 2008-10-17 20:56 28,984 ----a-w c:\windows\system32\LMIport.dll 2008-10-17 20:56 23,736 ----a-w c:\windows\system32\lmimirr.dll 2008-10-17 20:56 10,040 ----a-w c:\windows\system32\lmimirr2.dll 2008-10-13 09:56 70,936 ----a-w c:\windows\system32\PhysXLoader.dll 2008-10-11 22:38 --------- d-----w c:\documents and settings\Greg\Application Data\SPORE Creature Creator 2008-10-09 16:45 --------- dc-h--w c:\documents and settings\All Users\Application Data\{0151C9FC-719D-4459-B1E2-4685CC6E62A8} 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelTraditionalChinese.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelSwedish.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelSpanish.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelSimplifiedChinese.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelPortugese.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelKorean.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelJapanese.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelGerman.dll 2008-10-07 09:13 58,648 ----a-w c:\windows\system32\AgCPanelFrench.dll 2008-10-07 09:13 288,024 ----a-w c:\windows\system32\PhysXCplUI.exe 2008-10-07 09:13 288,024 ----a-w c:\windows\system32\PhysXCompatCplUI.exe 2008-10-07 09:13 23,320 ----a-w c:\windows\system32\PhysXDevice.dll 2008-10-03 17:43 --------- d-----w c:\program files\iPod 2008-10-03 17:43 --------- d-----w c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6} 2008-10-01 10:22 --------- d-----w c:\documents and settings\Greg\Application Data\Creative 2008-09-30 16:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll 2008-09-24 14:01 --------- d-----w c:\documents and settings\All Users\Application Data\Codemasters 2008-09-24 13:42 444,952 ----a-w c:\windows\system32\wrap_oal.dll 2008-09-24 13:42 109,080 ----a-w c:\windows\system32\OpenAL32.dll 2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys 2008-09-13 08:39 107,888 ----a-w c:\windows\system32\CmdLineExt.dll 2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll 2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll 2008-08-29 09:18 87,336 ----a-w c:\windows\system32\dns-sd.exe 2008-08-29 08:53 61,440 ----a-w c:\windows\system32\dnssd.dll 2008-08-26 07:24 826,368 ----a-w c:\windows\system32\wininet.dll 2008-08-21 00:19 499,712 ----a-w c:\windows\system32\msvcp71.dll 2008-08-21 00:19 348,160 ----a-w c:\windows\system32\msvcr71.dll 2008-08-14 10:09 2,145,280 ----a-w c:\windows\system32\ntoskrnl.exe 2008-08-14 09:33 2,023,936 ----a-w c:\windows\system32\ntkrnlpa.exe 2008-06-08 12:57 32,768 ------w c:\windows\inf\UpdateUSB.exe . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "CTFMON.EXE"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360] "DAEMON Tools"="e:\daemon tools\daemon.exe" [2007-08-16 167368] "EA Core"="c:\program files\Electronic Arts\EADM\Core.exe" [2008-07-21 2752512] "kdx"="c:\program files\Kontiki\KHost.exe" [2008-02-27 1032376] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "JMB36X IDE Setup"="c:\windows\RaidTool\xInsIDE.exe" [2008-06-08 36864] "36X Raid Configurer"="c:\windows\system32\xRaidSetup.exe" [2008-06-08 1953792] "NeroCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648] "RivaTuner"="e:\rivatuner v2.11\RivaTuner.exe" [2008-09-16 2715648] "Adobe Reader Speed Launcher"="e:\adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792] "RivaTunerStartupDaemon"="e:\rivatuner v2.11\RivaTuner.exe" [2008-09-16 2715648] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784] "kdx"="c:\program files\Kontiki\KHost.exe" [2008-02-27 1032376] "VolPanel"="e:\creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2006-07-13 122880] "AudioDrvEmulator"="c:\program files\Creative\Shared Files\Module Loader\DLLML.exe" [2005-11-04 49152] "UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696] "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-10-01 111936] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-10-07 13574144] "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-10-07 86016] "Malwarebytes' Anti-Malware"="e:\malwarebytes' anti-malware\mbamgui.exe" [2008-10-22 399504] "egui"="e:\eset\ESET Smart Security\egui.exe" [2008-06-10 1447168] "CTHelper"="CTHELPER.EXE" [2006-05-24 c:\windows\CTHELPER.EXE] "CTxfiHlp"="CTXFIHLP.EXE" [2008-07-11 c:\windows\system32\Ctxfihlp.exe] "nwiz"="nwiz.exe" [2008-10-07 c:\windows\system32\nwiz.exe] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360] c:\documents and settings\Greg\Start Menu\Programs\Startup\ SpywareGuard.lnk - e:\spywareguard\sgmain.exe [2003-08-29 360448] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit] 2008-10-17 20:56 87352 c:\windows\system32\LMIinit.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "VIDC.XFR1"= xfcodec.dll [HKLM\~\startupfolder\C:^Documents and Settings^Greg^Start Menu^Programs^Startup^Registration Driver Parallel Lines.LNK] path=c:\documents and settings\Greg\Start Menu\Programs\Startup\Registration Driver Parallel Lines.LNK backup=c:\windows\pss\Registration Driver Parallel Lines.LNKStartup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] --a------ 2008-10-01 17:57 289576 e:\itunes\iTunesHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn GUI] --------- 2008-02-28 14:31 63048 c:\program files\LogMeIn\x86\LogMeInSystray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] --a------ 2008-08-21 00:19 185896 c:\program files\Common Files\Real\Update_OB\realsched.exe [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "UpdatesDisableNotify"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\MSN Messenger\\msnmsgr.exe"= "c:\\Program Files\\MSN Messenger\\livecall.exe"= "c:\\WINDOWS\\system32\\PnkBstrA.exe"= "c:\\WINDOWS\\system32\\PnkBstrB.exe"= "g:\\Electronic Arts\\Crytek\\Crysis\\Bin32\\Crysis.exe"= "g:\\Electronic Arts\\Crytek\\Crysis\\Bin32\\CrysisDedicatedServer.exe"= "c:\\Program Files\\Kontiki\\KService.exe"= "g:\\Microsoft Games\\Age of Empires III\\age3x.exe"= "e:\\Azureus\\Azureus.exe"= "g:\\Microsoft Games\\Age of Empires III\\age3y.exe"= "g:\\Unreal Tournament 3\\Binaries\\UT3.exe"= "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= "g:\\Codemasters\\GRID\\GRID.exe"= "e:\\uTorrent\\uTorrent.exe"= "e:\\iTunes\\iTunes.exe"= "e:\\Autodesk\\Backburner\\monitor.exe"= "e:\\Autodesk\\Backburner\\manager.exe"= "e:\\Autodesk\\Backburner\\server.exe"= "e:\\Autodesk\\3ds Max 2009\\3dsmax.exe"= "e:\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"= "c:\\Program Files\\Electronic Arts\\EADM\\Core.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "55665:TCP"= 55665:TCP:vuze "55665:UDP"= 55665:UDP:vuze "40178:TCP"= 40178:TCP:utorernt "40178:UDP"= 40178:UDP:utorren R0 hotcore3;hotcore3;c:\windows\system32\drivers\hotcore3.sys [2008-03-03 39472] R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-06-19 28544] R2 CTAudSvcService;Creative Audio Service;c:\program files\Creative\Shared Files\CTAudSvc.exe [2008-04-30 417792] R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\RaInfo.sys [2008-02-28 12856] R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-10-17 47640] R2 MBAMService;MBAMService;e:\malwarebytes' anti-malware\mbamservice.exe [2008-10-22 170640] R2 mi-raysat_3dsMax2009_32;mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit;e:\autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe [2008-03-09 65536] R3 ha20x2k;Creative 20X HAL Driver;c:\windows\system32\drivers\ha20x2k.sys [2008-07-15 1173016] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2008-10-22 15504] S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2008-11-11 79360] S3 RTLWUSB;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187.sys [2008-06-27 332928] S3 USB-100;Realtek RTL8150 USB 10/100 Fast Ethernet Adapter;c:\windows\system32\DRIVERS\RTL8150.SYS [2006-05-10 22842] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\I] \Shell\AutoRun\command - I:\FalloutLauncher.exe [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\J] \Shell\AutoRun\command - J:\CDCheck.exe [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\K] \Shell\AutoRun\command - K:\CDCheck.exe [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\L] \Shell\AutoRun\command - L:\autorun.exe \Shell\setup\command - L:\setup.exe . Contents of the 'Scheduled Tasks' folder 2008-11-13 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34] 2008-10-09 c:\windows\Tasks\Crysis Wars(R) Updates.job - c:\windows\Installer\Crysis Wars(R) Updates for All Users.lnk [2008-10-09 16:42] 2008-11-14 c:\windows\Tasks\Malwarebytes' Scheduled Update for Greg.job - e:\malwarebytes' anti-malware\mbam.exe [2008-10-22 16:10] . - - - - ORPHANS REMOVED - - - - BHO-{7CC95A61-E194-4D9B-80D5-C6756513564E} - c:\windows\system32\hgGvTnOF.dll HKLM-Run-SoundMAXPnP - c:\program files\Analog Devices\Core\smax4pnp.exe SSODL-DrvAlrt-{1f96baa4-a5e4-4a76-85a6-3fd8a732d3db} - c:\windows\Resources\DrvAlrt.dll MSConfigStartUp-lphcjh3j0el0e - c:\windows\system32\lphcjh3j0el0e.exe . ------- Supplementary Scan ------- . FireFox -: Profile - c:\documents and settings\Greg\Application Data\Mozilla\Firefox\Profiles\4741yiyq.default\ FireFox -: prefs.js - SEARCH.DEFAULTURL - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q= FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.google.co.uk/ FF -: plugin - c:\program files\Microsoft Silverlight\2.0.31005.0\npctrl.1.0.30716.0.dll FF -: plugin - c:\program files\Microsoft Silverlight\2.0.31005.0\npctrl.dll FF -: plugin - c:\program files\Real\RhapsodyPlayerEngine\nprhapengine.dll FF -: plugin - e:\adobe\Reader 8.0\Reader\browser\nppdf32.dll FF -: plugin - e:\divx\DivX Web Player\npdivx32.dll FF -: plugin - e:\itunes\Mozilla Plugins\npitunes.dll FF -: plugin - e:\mozilla firefox\plugins\np32dsw.dll FF -: plugin - e:\mozilla firefox\plugins\npnul32.dll FF -: plugin - e:\mozilla firefox\plugins\nppl3260.dll FF -: plugin - e:\mozilla firefox\plugins\npqtplugin.dll FF -: plugin - e:\mozilla firefox\plugins\npqtplugin2.dll FF -: plugin - e:\mozilla firefox\plugins\npqtplugin3.dll FF -: plugin - e:\mozilla firefox\plugins\npqtplugin4.dll FF -: plugin - e:\mozilla firefox\plugins\npqtplugin5.dll FF -: plugin - e:\mozilla firefox\plugins\npqtplugin6.dll FF -: plugin - e:\mozilla firefox\plugins\npqtplugin7.dll FF -: plugin - e:\mozilla firefox\plugins\nprjplug.dll FF -: plugin - e:\mozilla firefox\plugins\nprpjplug.dll FF -: plugin - e:\real\RealPlayer\Netscape6\nppl3260.dll FF -: plugin - e:\real\RealPlayer\Netscape6\nprjplug.dll FF -: plugin - e:\real\RealPlayer\Netscape6\nprpjplug.dll . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-11-14 11:46:59 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . ------------------------ Other Running Processes ------------------------ . c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\program files\Common Files\Autodesk Shared\Service\AdskScSrv.exe c:\program files\Bonjour\mDNSResponder.exe c:\windows\system32\CTSVCCDA.EXE c:\program files\Kontiki\KService.exe c:\program files\LogMeIn\x86\ramaint.exe c:\program files\LogMeIn\x86\LogMeIn.exe c:\program files\LogMeIn\x86\LMIGuardian.exe c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe c:\windows\system32\nvsvc32.exe c:\windows\system32\PnkBstrA.exe c:\windows\system32\CTxfispi.exe c:\windows\system32\rundll32.exe c:\windows\system32\taskmgr.exe e:\spywareguard\sgbhp.exe e:\eset\ESET Smart Security\ekrn.exe . ************************************************************************** . Completion time: 2008-11-14 11:52:09 - machine was rebooted ComboFix-quarantined-files.txt 2008-11-14 11:52:06 Pre-Run: 15,342,346,240 bytes free Post-Run: 15,358,984,192 bytes free WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn 314 --- E O F --- 2008-11-13 14:53:58 Well as far as boot up is concerned, again it took absolutely AGES to produce the log once again because of EKRN.EXE (From my AV) constantly causing my machine to hang because it's using up to 25-50% CPU usage each time I do anything... As for the Zlob...hmm not sure i think that may of gone again for now, but can't figure out how/why it keeps slipping through. So webpages = Ok for now. Boot = still hang due to to AV |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 23,952
OS: WinXP and Vista
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Re: Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
You're welcome, †TYRANICK†™. : )
Delete these 2 files: (note, these are files without an extension--not folders. Also, it is the numeral zero, not the letter O) c:\windows\0 c:\windows\system32\0 -------------------------------------------------------------- Quote:
Quote:
It likely first got onto your system likely through P2P/torrent downloads. (Azureus) It didn't really keep slipping through, it simply wasn't completely removed by the steps you had taken. -------------------------------------------------------------- It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course: Using Internet Explorer or Firefox, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html 1. Click Accept, when prompted to download and install the program files and database of malware definitions. 2. To optimize scanning time and produce a more sensible report for review:
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.
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#8 (permalink) |
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Registered User
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Re: Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
Ok here we go. Right I know exactly what this file is, I believe it's my mates stupid hack files he got for CSS...such an idiot, I thought i got rid of it, anyway this is all their is:
-------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Friday, November 14, 2008 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Friday, November 14, 2008 16:18:57 Records in database: 1384976 -------------------------------------------------------------------------------- Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: A:\ C:\ D:\ E:\ F:\ G:\ Scan statistics: Files scanned: 234968 Threat name: 1 Infected objects: 4 Suspicious objects: 0 Duration of the scan: 02:48:22 File name / Threat name / Threats count G:\Downloads\Neferty CSS 3.1 BETA(2).rar.part Infected: Trojan-Downloader.Win32.Delf.nhj 1 G:\Downloads\Neferty CSS 3.1 BETA(3).rar.part Infected: Trojan-Downloader.Win32.Delf.nhj 1 G:\Downloads\Neferty CSS 3.1 BETA(4).rar Infected: Trojan-Downloader.Win32.Delf.nhj 1 G:\Downloads\Neferty CSS 3.1 BETA.rar.part Infected: Trojan-Downloader.Win32.Delf.nhj 1 The selected area was scanned. ------------------------------------- As for the ESET thing, I may have the solution to it being because of an old version of my software so, I'll try uninstalling the one I've got and and updating. Do you need any other scans being run in the mean time? What happened to hijack-this logs? |
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#9 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 23,952
OS: WinXP and Vista
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Re: Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
Go ahead and delete all those files listed by Kaspersky.
No other scans are needed. The scans we use give a more complete view of what's going on with your system. Your logs are clean. If there aren't any more problems, please continue with these final instructions and helpful links: The following procedure will clear out the backups and quarantines created by the fix. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point. Click Start > Run and copy/paste, or type the following bolded text into the Run box and click OK: ComboFix /u -------------------------------------------------------------------- To help protect your computer in the future I recommend that you get the following free programs if you do not already have them: McAfee Site Advisor--free version. The folks there check out websites and based on their findings, rate it as Safe, Unknown, Caution, or Bad. SpywareBlaster 4.0 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items.
IESpyAD Zoned Out to block access to malicious websites so you cannot be redirected to them from an infected site or email. This severely impairs attempts to infect your system as it basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. Update, and scan with your onboard Anti Malware and Anti Virus programs regularly. Without regular updates you will not be protected when new malicious programs are released. In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles: PC Safety and Security--What Do I Need? Think Prevention **Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them. ----------------------------------------------------- Follow the list above and the potential for infection will reduce dramatically. **Kindly respond one more time and let me know if we may consider this thread resolved. |
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#10 (permalink) |
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Registered User
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Re: Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
Thank You for the tools, I already have all of those + newer versions.
Well...yes the zlob issue is resolved completely but...I still can't find any help on what to do about EKRN.exe hanging all the time during boot up, add/remove/Internet etc. I really don't want to use any other AV because I've NEVER had a problem with with NOD32 SS before...this has only started to happen in the last week or so...hmmm. Even with the newest version of the whole software the issue still persists If you have any ideas about that then great, otherwise yeah i believe the main zlob issue is resolved, thanks again :) |
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#11 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 23,952
OS: WinXP and Vista
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Re: Anti Virus Hanging, Possible Zlob.DNS Changer and other odd activity
You're welcome.
![]() No, I don't have any ideas other than for you to contact Eset Support forum as it is their program. Take care.
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