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#1 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 12
OS: xp sp2
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win32/vundo.azw
Hi gang. I need a little help. I managed to get trojaned and my anti virus found it. My anti virus is CA and it finds win32/vundo.azw in c:\WINDOWS\system32\wvULMcab.dll but can not remove it. I found that file but can not rename or remove it. so where do I go from here. I have run several vundo tools and none have worked. I have also run hjthis and gmer and have logs to post if needed. Some symptoms, I have access to internet but can not update anti virus or go to any legitimate anti virus site. If I run a google search, another search engine takes over. Also, the dreaded popups for ad ware spy ware anti virus and Maxim.com (that ones not so annoying). Thanx in advance!
Ben |
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#3 (permalink) |
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Analyst, Security Team
Join Date: Jun 2006
Posts: 714
OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti
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Re: win32/vundo.azw
Hi benhal9,
Step 1 Please download DDS from Tech Support Forum and save it to your desktop. Double click on dds to run it. When done, DDS.txt will open. Click Yes at the prompt. It will take another few minutes to scan. When done, Attach.txt will open. Please attach Attach.txt in your next reply by scrolling down and click on Manage Attachments. An image is below for your reference: ![]() Step 2 Please download gmer.zip from Gmer and save it to your desktop.
Note: Do not run any programs while Gmer is running. In your next reply, please post:
__________________
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#5 (permalink) |
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Analyst, Security Team
Join Date: Jun 2006
Posts: 714
OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti
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Re: win32/vundo.azw
Hi benhal9,
Step 1
Step 2 Please download Combofix from one of these locations: Link 1 Link 2 Link 3 Save it to your desktop.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: ![]() Click on Yes to continue scanning for malware. When finished, a log will be produced. Please post this log in your next reply. Do not mouse click on Combofix while it is running. That may cause it to stall. Please post the Combofix log (C:\Combofix.txt) in your next reply.
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#6 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 12
OS: xp sp2
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Re: win32/vundo.azw
What an amazing program to watch in action. I thank you kindly. Attached its log. For the record I am sending this via my pc and not my wifes, so it appears to be working. I have been reading your other forums while I waited for responses and am finding this site a wealth of information!
Ben |
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#7 (permalink) |
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Analyst, Security Team
Join Date: Jun 2006
Posts: 714
OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti
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Re: win32/vundo.azw
Hi benhal9,
If Ask Toolbar is still installed, please uninstall it via Add/Remove Programs in Control Panel. Next... please disable CA Antivirus temporarily as per previous instructions. Open Notepad and copy and paste the following in the Code box into Notepad: Code:
File:: c:\program files\Uninstall Ask Toolbar.dll Folder:: c:\program files\AskPBar Registry:: [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"="" Click on File > Save As.... In the File Name field, copy and paste in CFScript.txt. Do not change the file name. Click Save. Referring to the picture below, drag CFScript into Combofix. ![]() Combofix will start running. When done, a log will be produced. Please post this log in your next reply. Do not mouse click on Combofix while it is running. That may cause it to stall. In your next reply, please post the Combofix log.
__________________
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#9 (permalink) |
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Analyst, Security Team
Join Date: Jun 2006
Posts: 714
OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti
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Re: win32/vundo.azw
You can skip the uninstalling of Ask Toolbar. Please proceed with the rest.
__________________
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#11 (permalink) |
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Analyst, Security Team
Join Date: Jun 2006
Posts: 714
OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti
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Re: win32/vundo.azw
Hi benhal9,
Please go to Kaspersky website and perform an online antivirus scan.
In your next reply, please post:
__________________
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#14 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 12
OS: xp sp2
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Re: win32/vundo.azw
For some reason my files arent getting through, so I will ct and paste them...sry...
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:07:10 AM, on 11/18/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0013) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe C:\WINDOWS\CTHELPER.EXE C:\WINDOWS\system32\CTXFIHLP.EXE C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe C:\Program Files\Transform XP to Vista\Yahoo! Widgets\Widgets\YahooWidgetEngine.exe C:\Program Files\Transform XP to Vista\Vista Start Menu\VistaStartMenu.exe C:\Program Files\Electronic Arts\EADM\Core.exe C:\WINDOWS\SYSTEM32\CTXFISPI.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe C:\Program Files\Transform XP to Vista\Yahoo! Widgets\Widgets\YahooWidgetEngine.exe C:\Program Files\Transform XP to Vista\Yahoo! Widgets\Widgets\YahooWidgetEngine.exe C:\Program Files\Transform XP to Vista\Yahoo! Widgets\Widgets\YahooWidgetEngine.exe C:\Program Files\Transform XP to Vista\Yahoo! Widgets\Widgets\YahooWidgetEngine.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PnkBstrB.exe C:\Program Files\CyberLink\Shared files\RichVideo.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Light\CAGlobalLight.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CAGlobal.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://eveleth.mediacomtoday.com/community/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: CA Toolbar - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll" O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0" O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" O4 - HKCU\..\Run: [YahooWidgetEngine.exe] "C:\Program Files\Transform XP to Vista\Yahoo! Widgets\Widgets\YahooWidgetEngine.exe" O4 - HKCU\..\Run: [VistaStartMenu] "C:\Program Files\Transform XP to Vista\Vista Start Menu\VistaStartMenu.exe" O4 - HKCU\..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe -silent O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [\\TERRY\EPSON Stylus CX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE /FU "C:\DOCUME~1\Ben\LOCALS~1\Temp\E_S7.tmp" /EF "HKCU" O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1222776987765 O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=23100 O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupda...5106/CTPID.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe O24 - Desktop Component 0: (no name) - http://images.mmosite.com/photo/2007...227257K6tJ.jpg -- End of file - 9327 bytes -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Tuesday, November 18, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Monday, November 17, 2008 20:48:48 Records in database: 1390341 -------------------------------------------------------------------------------- Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: A:\ C:\ D:\ E:\ Scan statistics: Files scanned: 125936 Threat name: 6 Infected objects: 11 Suspicious objects: 0 Duration of the scan: 01:44:22 File name / Threat name / Threats count C:\Qoobox\Quarantine\C\Program Files\Uninstall Ask Toolbar.dll.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.a 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\bpwcshxk.dll.vir Infected: Trojan.Win32.Monder.yis 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\bqhvlefo.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.etv 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\cqfueafa.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.esw 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\gchhieqm.dll.vir Infected: Trojan.Win32.BHO.iaz 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\imwvdr.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.etv 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\kexjet.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.esw 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\ktatnt.dll.vir Infected: Trojan.Win32.Monder.yis 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\nmshiwyv.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.esw 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\roksfbmq.dll.vir Infected: Trojan.Win32.Monder.yir 1 C:\Qoobox\Quarantine\C\WINDOWS\system32\szmdvc.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.esw 1 The selected area was scanned. |
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#16 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 12
OS: xp sp2
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Re: win32/vundo.azw
Only issue I can see is that my pc sometimes is not booting properly, making me restart it up to 3 times before I get a proper boot. Other than that, my pc does and goes where I tell it to now.
Thank you so much Ben |
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#17 (permalink) |
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Analyst, Security Team
Join Date: Jun 2006
Posts: 714
OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti
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Re: win32/vundo.azw
Can I have more details?
Did Windows get stuck at certain stage of booting? Or something else happened? When did you notice this problem?
__________________
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#18 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 12
OS: xp sp2
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Re: win32/vundo.azw
It started happening 2 months ago after I installed my new super hard drive, but before I got virused. It happens after the windows logo loading black screen and before the windows blueish screen. I shut off all non essential start up programs on boot up. Not sure what can be causing it.
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#19 (permalink) |
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Analyst, Security Team
Join Date: Jun 2006
Posts: 714
OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti
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Re: win32/vundo.azw
That appears to be a hardware problem.
You can get help from the Hard Drive Support forum here. ![]() But before that, we need to remove the tools that we have downloaded. Remove Combofix Click on Start > Run. Copy and paste in ComboFix /u and click OK. An image is below for reference. Here are some tips to keep the computer clean. Keep your system updated Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Please ensure that you visit the following websites regularly or do update your system regularly. Install the updates immediately if they are found. Reboot your computer if necessary, revisit Windows Update and Office update sites until there are no more updates to be installed. To update Windows Go to Start > All Programs > Windows Update To update Office Open up any Office program. Go to Help > Check for Updates Alternatively, you can visit the links below to update Windows and Office products. Windows Update Office Update If you are forgetful, you can change some settings so that you will be informed of updates. Here's how:
Besides Windows that needs regular updating, antivirus, anti-spyware and firewall programs update regularly too. Please make sure that you update your antivirus, firewall and anti-spyware programs at least once a week. Be careful when opening attachments and downloading files.
Surf safely Many of the exploits are directed to users of Internet Explorer and Firefox. Using Firefox with NoScript add-on helps to prevent most exploits from running as NoScript by default disables all scripts on all websites. If you trust the website, you can manually allow it. If you prefer to use Internet Explorer, here are some settings to change to improve the security of Internet Explorer. For Internet Explorer 7 Please read this article to configure Internet Explorer 7 properly. Stop malicious scripts Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts. Backup regularly You never know when your PC will become unstable or become so infected that you can't recover it. Follow this Microsoft article to learn how to backup. Follow this article by Microsoft to restore your backups. Alternatively, you can use 3rd-party programs to back up your data. One example can be found at Bleeping Computer. Avoid P2P P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. If you do need to use them, use them sparingly. Check this list of clean and infected P2P programs if you need to use one. Prevent a re-infection
Here are some more things to read about: List of clean and infected download managers Securing Skype Greater email safety Phishing - what is it? Configuring Outlook Express 80 Super Security Tips
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