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| Resolved HJT Threads Resolved spyware and popup issues. |
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#1 (permalink) |
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Registered User
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Several popups, issues running reports... please help
I have been having problems with popups coming non-stop for the past three weeks. I ran the free version of Ad-Ware, but they still continue. I deleted Limewire, which I am certain was the cause of this issue (it was downloaded by my son). I downloaded both GMER.EXE and RSIT.EXE and began the steps to scan my computer.
While I am running GMER.EXE, the "blue screen of death" stating that a serious error occurs and gives me an error code of "PAGE_FAULT_IN_NONPAGED_AREA." I can't get past that. I am not sure what to do. Can anyone please help me figure out what steps I need to do to get my issue fixed? Thanks in advance! Sonya |
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#2 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
I've continued working to try to this situation resolved, but still haven't been successful. I have managed to slow the rate I am receiving pop-ups, but they are still coming, and still annoying. I'm attaching a copy of my Hijack log... hope that is OK to do.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:37:18 PM, on 11/9/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16735) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe C:\Program Files\Scansoft\PaperPort\pptd40nt.exe C:\Program Files\Visioneer OneTouch\OneTouchMon.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe C:\Program Files\DellSupport\DSAgnt.exe C:\PROGRA~1\WALGRE~1\WALGRE~1\data\xtras\mssysmgr.exe C:\PROGRA~1\WALGRE~1\WALGRE~1\data\xtras\mssysmgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\HOTALBUMMyBOX\MediaChecker.exe C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe C:\Program Files\ppcbooster\ppcbooster.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60327 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60327 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CenturyTel R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O1 - Hosts: 1.1.1.1 ftp.f-secure.com O1 - Hosts: 1.1.1.1 ftp.sophos.com O1 - Hosts: 1.1.1.1 support.microsoft.com O1 - Hosts: 1.1.1.1 viruslist.com O1 - Hosts: 1.1.1.1 free.grisoft.com O1 - Hosts: 1.1.1.1 housecall.trendmicro.com O1 - Hosts: 1.1.1.1 www.pandasoftware.com O1 - Hosts: 1.1.1.1 usa.kaspersky.com O1 - Hosts: 1.1.1.1 ewido.net O1 - Hosts: 1.1.1.1 www.ewido.net O1 - Hosts: 1.1.1.1 www.zonelabs.com O1 - Hosts: 1.1.1.1 bitdefender.com O1 - Hosts: 1.1.1.1 www.bitdefender.com O1 - Hosts: 1.1.1.1 download.bitdefender.com O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com O1 - Hosts: 1.1.1.1 spywareinfo.com O1 - Hosts: 1.1.1.1 www.spywareinfo.com O1 - Hosts: 1.1.1.1 www.merijn.org O1 - Hosts: 1.1.1.1 sysinternals.com O1 - Hosts: 1.1.1.1 www.sysinternals.com O1 - Hosts: 1.1.1.1 onguardonline.gov O1 - Hosts: 1.1.1.1 www.onguardonline.gov O1 - Hosts: 1.1.1.1 avast.com O1 - Hosts: 1.1.1.1 www.avast.com O1 - Hosts: 1.1.1.1 safety.live.com O1 - Hosts: 1.1.1.1 www.paretologic.com O1 - Hosts: 1.1.1.1 paretologic.com O1 - Hosts: 1.1.1.1 virusscan.jotti.org O1 - Hosts: 1.1.1.1 services.google.com O1 - Hosts: 1.1.1.1 www.webroot.com O1 - Hosts: 1.1.1.1 webroot.com O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\YahooMusicEngine.exe" -preload O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKLM\..\Run: [MBBalloon] C:\Program Files\HOTALBUMMyBOX\MBBalloon.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe" O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\xtras\mssysmgr.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Startup: lsass.lnk = ? O4 - Startup: ppcbooster.lnk = C:\Program Files\ppcbooster\ppcbooster.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: MediaChecker.lnk = C:\Program Files\HOTALBUMMyBOX\MediaChecker.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/BookWorm/Images/stg_drm.ocx O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/W...gPublisher.exe O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/BookWorm/Images/armhelper.ocx O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 14447 bytes |
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#3 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
Hello sonyaflower,
The HijackThis is not telling us enough. Please download dds.scr and save it to your desktop. Double click dds.scr to run the tool.
Please include the contents of the following in your next reply: dds.txt Attach the following report to your post by clicking the Manage Attachments button under Additonal Options>Attach Files on teh composition page. Browse to where you saved the file, and click Upload. Attach.txt Last edited by Ried; 11-10-2008 at 08:42 AM. |
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#4 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
Hi Ried,
I attached the Attach.txt report. Here is the DDS.txt report: DDS (Version 1.0) - NTFSx86 Run by Steve at 18:37:18.23 on Mon 11/10/2008 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.125 [GMT -6:00] =============== Created Last 30 ================ 2008-11-09 07:15 <DIR> --d----- c:\program files\Spybot - Search & Destroy 2008-11-09 07:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy 2008-11-09 07:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com 2008-11-09 07:07 <DIR> --d----- c:\program files\SUPERAntiSpyware 2008-11-09 07:07 <DIR> --d----- c:\docume~1\steve\applic~1\SUPERAntiSpyware.com 2008-11-09 06:53 <DIR> --d----- c:\program files\Trend Micro 2008-11-08 10:38 250 a------- c:\windows\gmer.ini 2008-10-23 15:31 337,408 -------- c:\windows\system32\dllcache\netapi32.dll 2008-10-22 23:31 262,144 a------- C:\ntuser.dat 2008-10-22 23:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Yahoo! Companion 2008-10-20 17:07 <DIR> --d----- c:\docume~1\steve\applic~1\MxBoost 2008-10-20 17:05 <DIR> --d----- c:\program files\Maxthon2 2008-10-15 14:55 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe 2008-10-15 14:55 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe 2008-10-15 14:55 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe 2008-10-15 14:55 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe 2008-10-15 14:54 333,824 -------- c:\windows\system32\dllcache\srv.sys 2008-10-15 14:50 1,846,400 -------- c:\windows\system32\dllcache\win32k.sys 2008-10-13 20:24 <DIR> --d----- c:\docume~1\steve\applic~1\.wyzo 2008-10-13 20:17 70,603 a------- c:\windows\vntb9283.exe 2008-10-13 20:15 70,603 a------- c:\windows\dwtb2837.exe 2008-10-13 20:15 <DIR> --d----- c:\program files\ppcbooster 2008-10-13 20:15 77,913 a------- c:\windows\system32\qvvetjtfuikuh.exe ================== Find3M ================== 2008-11-10 12:14 <DIR> --d----- c:\program files\common files\Wise Installation Wizard 2008-11-09 19:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec 2008-11-09 12:56 <DIR> --d----- c:\program files\common files\Symantec Shared 2008-10-25 17:15 <DIR> --d----- c:\program files\LimeWire 2008-10-25 17:07 <DIR> --d----- c:\docume~1\steve\applic~1\LimeWire 2008-10-22 23:31 <DIR> --d----- c:\program files\Yahoo! 2008-10-15 20:22 <DIR> --d----- c:\program files\Hero Editor 2008-10-15 20:22 <DIR> --d----- c:\program files\PopCap Games 2008-10-05 08:25 <DIR> --d----- c:\program files\Messenger 2008-10-05 08:22 77,915 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat 2008-10-05 08:14 <DIR> --d----- c:\program files\Windows NT 2008-10-03 11:41 6,066,176 -------- c:\windows\system32\dllcache\ieframe.dll 2008-09-15 06:12 1,846,400 a------- c:\windows\system32\win32k.sys 2008-09-13 21:11 <DIR> --d----- c:\program files\HOTALBUMMyBOX 2008-09-01 21:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Lavasoft 2008-08-27 02:24 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll 2008-08-25 02:38 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe 2008-08-25 02:37 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe 2008-08-22 23:56 635,848 -------- c:\windows\system32\dllcache\iexplore.exe 2008-08-22 23:54 161,792 -------- c:\windows\system32\dllcache\ieakui.dll 2008-08-14 04:09 2,145,280 a------- c:\windows\system32\ntoskrnl.exe 2008-08-14 04:04 138,496 -------- c:\windows\system32\dllcache\afd.sys 2008-08-14 03:33 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe 2008-08-05 15:09 <DIR> --d----- c:\docume~1\steve\applic~1\W Photo Studio Viewer 2008-08-05 14:20 <DIR> --d----- c:\docume~1\steve\applic~1\Walgreens 2008-05-29 06:06 <DIR> --d----- c:\docume~1\steve\applic~1\Command & Conquer 3 Tiberium Wars 2008-05-29 06:02 <DIR> --d-hr-- c:\docume~1\steve\applic~1\SecuROM 2008-04-28 19:59 <DIR> --d----- c:\docume~1\steve\applic~1\SpinTop 2008-03-24 20:31 <DIR> --d----- c:\docume~1\steve\applic~1\AdobeAUM 2008-01-16 17:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AOL 2008-01-16 17:24 <DIR> --d----- c:\docume~1\steve\applic~1\AOL 2007-12-20 12:52 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SupportSoft 2007-12-18 22:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Dell 2007-12-06 21:13 <DIR> --d----- c:\docume~1\steve\applic~1\Symantec 2007-12-06 21:01 <DIR> --d----- c:\docume~1\steve\applic~1\Simple Star 2007-12-04 11:57 <DIR> --d----- c:\docume~1\steve\applic~1\SlipStream 2007-12-04 11:57 <DIR> --d----- c:\docume~1\steve\applic~1\Jasc Software Inc 2007-09-05 20:54 <DIR> --d----- c:\docume~1\steve\applic~1\MSNInstaller 2007-04-27 07:04 <DIR> --d----- c:\docume~1\steve\applic~1\Viewpoint 2007-04-27 06:53 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Viewpoint 2006-09-17 19:22 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ScanSoft 2006-08-06 14:09 <DIR> --d----- c:\docume~1\steve\applic~1\Ulead Systems 2006-07-20 19:20 <DIR> --d----- c:\docume~1\steve\applic~1\VideoEgg 2006-07-20 19:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\VideoEgg 2006-06-12 08:41 <DIR> --d----- c:\docume~1\steve\applic~1\Creative 2006-05-16 21:18 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Windows Genuine Advantage 2005-05-20 14:26 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Intuit 2005-05-20 13:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SBSI ============== Psuedo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ uSearch Page = hxxp://www.google.com uDefault_Page_URL = hxxp://www.dell4me.com/myway uSearch Bar = hxxp://www.google.com/ie uWindow Title = Microsoft Internet Explorer provided by CenturyTel uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?} mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/yme/*http://www.yahoo.com/ext/search/search.html mWindow Title = Microsoft Internet Explorer provided by CenturyTel BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\tfswshx.dll BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\common files\symantec shared\coshared\browser\2.0\coIEPlg.dll BHO: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll BHO: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll BHO: {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - c:\program files\windows live toolbar\msntb.dll BHO: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\common files\symantec shared\coshared\browser\2.0\CoIEPlg.dll TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - c:\program files\windows live toolbar\msntb.dll TB: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - c:\program files\windows live toolbar\msntb.dll TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\common files\symantec shared\coshared\browser\2.0\CoIEPlg.dll TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\walgre~1\walgre~1\data\xtras\mssysmgr.exe uRun: [lsass] uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe" mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe" mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [ymetray] "c:\program files\yahoo!\yahoo! music engine\YahooMusicEngine.exe" -preload mRun: [Ulead AutoDetector] c:\program files\ulead systems\ulead photo explorer 8.0 se basic\Monitor.exe mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe mRun: [OneTouch Monitor] c:\program files\visioneer onetouch\OneTouchMon.exe mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe" mRun: [lsass] mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe" mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe" mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe" mRun: [MBBalloon] c:\program files\hotalbummybox\MBBalloon.exe mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe" mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe" dRunOnce: [RunNarrator] Narrator.exe StartupFolder: c:\docume~1\steve\startm~1\programs\startup\lsass.lnk - StartupFolder: c:\docume~1\steve\startm~1\programs\startup\ppcbooster.lnk - c:\program files\ppcbooster\ppcbooster.exe uPolicies-system: NoAdminPage = 1 IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe Notify: igfxcui -igfxsrvc.dll SSODL: {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ============= SERVICES / DRIVERS ============== S2 Ca536av;DV 5100M(Video);c:\windows\system32\drivers\Ca536av.sys S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys R3 GT680xNT;Visioneer OneTouch 7300 Driver;c:\windows\system32\drivers\gt680x.sys R0 PzWDM;PzWDM;c:\windows\system32\drivers\PzWDM.sys S3 USBCamera;DV 5100M(Still);c:\windows\system32\drivers\Bulk536.sys S3 USB_RNDIS_XP;Westell WireSpeed Dual Connect Modem;c:\windows\system32\drivers\usb8023.sys R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\ccSvcHst.exe ============= FINISH: 18:37:54.93 =============== |
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#5 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
Thank you. : )
It will require more than one round to properly clean your system. Please stay with me until given the 'all clear' even if symptoms seemingly abate. Read through this entire procedure and if you have any questions, please ask them before you begin. Then either print out, or copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions. *************************************************** Download ComboFix from one of these locations: Link 1 Link 2 Link 3 * IMPORTANT !!! Save ComboFix.exe to your Desktop
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. ![]() Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: ![]() Click on Yes, to continue scanning for malware. When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply. |
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#6 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
Ried,
Again, so many thanks for your quick replies and help. Here is the ComboFix log... ComboFix 08-11-10.01 - Steve 2008-11-10 23:14:31.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.112 [GMT -6:00] Running from: c:\documents and settings\Steve\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\program files\ppcbooster c:\program files\ppcbooster\ppcbooster-uninst.exe c:\program files\ppcbooster\ppcbooster.exe . ((((((((((((((((((((((((( Files Created from 2008-10-11 to 2008-11-11 ))))))))))))))))))))))))))))))) . 2008-11-09 07:15 . 2008-11-10 12:17 <DIR> d-------- c:\program files\Spybot - Search & Destroy 2008-11-09 07:15 . 2008-11-10 12:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2008-11-09 07:08 . 2008-11-09 07:08 <DIR> d-------- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com 2008-11-09 07:07 . 2008-11-10 12:14 <DIR> d-------- c:\program files\SUPERAntiSpyware 2008-11-09 07:07 . 2008-11-10 12:14 <DIR> d-------- c:\documents and settings\Steve\Application Data\SUPERAntiSpyware.com 2008-11-09 06:53 . 2008-11-09 06:53 <DIR> d-------- c:\program files\Trend Micro 2008-11-08 10:38 . 2008-11-08 10:48 250 --a------ c:\windows\gmer.ini 2008-10-25 17:10 . 2008-10-25 17:11 <DIR> d-------- c:\documents and settings\Cody\Music 2008-10-23 15:31 . 2008-10-15 10:34 337,408 --------- c:\windows\SYSTEM32\DLLCACHE\netapi32.dll 2008-10-22 23:31 . 2008-10-22 23:31 262,144 --a------ C:\ntuser.dat 2008-10-22 23:30 . 2008-10-25 14:26 <DIR> d-------- c:\documents and settings\Steve\Application Data\Yahoo! 2008-10-22 23:30 . 2008-10-22 23:37 <DIR> d-------- c:\documents and settings\All Users\Application Data\Yahoo! Companion 2008-10-20 17:07 . 2008-10-21 12:42 <DIR> d-------- c:\documents and settings\Steve\Application Data\MxBoost 2008-10-20 17:05 . 2008-10-27 20:01 <DIR> d-------- c:\program files\Maxthon2 2008-10-15 14:55 . 2008-08-14 04:11 2,189,184 --------- c:\windows\SYSTEM32\DLLCACHE\ntoskrnl.exe 2008-10-15 14:55 . 2008-08-14 04:09 2,145,280 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrnlmp.exe 2008-10-15 14:55 . 2008-08-14 03:33 2,066,048 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrnlpa.exe 2008-10-15 14:55 . 2008-08-14 03:33 2,023,936 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrpamp.exe 2008-10-15 14:54 . 2008-09-08 04:41 333,824 --------- c:\windows\SYSTEM32\DLLCACHE\srv.sys 2008-10-15 14:50 . 2008-09-15 06:12 1,846,400 --------- c:\windows\SYSTEM32\DLLCACHE\win32k.sys 2008-10-13 20:24 . 2008-10-13 20:24 <DIR> d-------- c:\documents and settings\Steve\Application Data\.wyzo 2008-10-13 20:17 . 2008-10-13 20:17 70,603 --a------ c:\windows\vntb9283.exe 2008-10-13 20:15 . 2008-11-03 21:22 77,913 --a------ c:\windows\SYSTEM32\qvvetjtfuikuh.exe 2008-10-13 20:15 . 2008-10-13 20:17 70,603 --a------ c:\windows\dwtb2837.exe . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-11-11 05:19 --------- d-----w c:\program files\Common Files\Symantec Shared 2008-11-11 04:27 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec 2008-11-10 18:14 --------- d-----w c:\program files\Common Files\Wise Installation Wizard 2008-10-30 16:47 25,182 ----a-w c:\documents and settings\Steve\Application Data\wklnhst.dat 2008-10-25 23:15 --------- d-----w c:\program files\LimeWire 2008-10-25 23:07 --------- d-----w c:\documents and settings\Steve\Application Data\LimeWire 2008-10-23 05:31 --------- d-----w c:\program files\Yahoo! 2008-10-16 02:22 --------- d-----w c:\program files\PopCap Games 2008-10-16 02:22 --------- d-----w c:\program files\Hero Editor 2008-09-14 03:11 --------- d-----w c:\program files\HOTALBUMMyBOX 2008-06-18 13:36 95,928 -c--a-w c:\documents and settings\Steve\Application Data\GDIPFONTCACHEV1.DAT 2007-07-20 02:57 1,012 -c--a-w c:\documents and settings\Cody\Application Data\wklnhst.dat 2006-12-20 05:51 142 -c--a-w c:\documents and settings\Ryan\Application Data\wklnhst.dat 2003-08-29 18:12 61,440 -c--a-w c:\windows\INF\i386\Viz7300.dll 2003-08-29 18:12 17,376 -c--a-w c:\windows\INF\i386\Gt680x.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}] 2008-07-28 04:46 160496 --a------ c:\program files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784] "PhotoShow Deluxe Media Manager"="c:\progra~1\WALGRE~1\WALGRE~1\data\xtras\mssysmgr.exe" [2005-05-19 176128] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360] "Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976] "SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784] "IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184] "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344] "UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592] "MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2004-09-14 131072] "mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 53248] "RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-05-20 26112] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-05-20 98304] "dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035] "ymetray"="c:\program files\Yahoo!\Yahoo! Music Engine\YahooMusicEngine.exe" [2006-10-03 6104568] "Ulead AutoDetector"="c:\program files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe" [2003-11-18 45056] "PaperPort PTD"="c:\program files\Scansoft\PaperPort\pptd40nt.exe" [2002-09-23 45108] "IndexSearch"="c:\program files\Scansoft\PaperPort\IndexSearch.exe" [2002-09-23 36864] "OneTouch Monitor"="c:\program files\Visioneer OneTouch\OneTouchMon.exe" [2003-11-20 106496] "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2006-10-31 20752] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048] "osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2007-08-24 714608] "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384] "MBBalloon"="c:\program files\HOTALBUMMyBOX\MBBalloon.exe" [2007-02-09 789120] "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce] "RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\SYSTEM32\narrator.exe] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696] MediaChecker.lnk - c:\program files\HOTALBUMMyBOX\MediaChecker.exe [2007-02-13 915096] Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] Ulead Photo Express 4.0 SE Calendar Checker .lnk - c:\program files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe [2005-07-19 69632] ymetray.lnk - c:\program files\Yahoo!\Yahoo! Music Engine\ymetray.exe [2006-10-03 54776] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "VIDC.SP54"= SP5X_32.DLL "VIDC.SP55"= SP5X_32.DLL "VIDC.SP56"= SP5X_32.DLL "VIDC.SP57"= SP5X_32.DLL "VIDC.SP58"= SP5X_32.DLL [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"= "c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"= "c:\\Program Files\\LimeWire\\LimeWire.exe"= R0 PzWDM;PzWDM;c:\windows\system32\Drivers\PzWDM.sys [2008-03-03 15172] R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352] R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888] R3 GT680xNT;Visioneer OneTouch 7300 Driver;c:\windows\system32\drivers\gt680x.sys [2003-08-29 17376] S2 Ca536av;DV 5100M(Video);c:\windows\system32\Drivers\Ca536av.sys [ ] S3 USB_RNDIS_XP;Westell WireSpeed Dual Connect Modem;c:\windows\system32\DRIVERS\usb8023.sys [2008-04-13 12800] S3 USBCamera;DV 5100M(Still);c:\windows\system32\Drivers\Bulk536.sys [ ] *Newly Created Service* - COMHOST *Newly Created Service* - PROCEXP90 . Contents of the 'Scheduled Tasks' folder 2008-11-11 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job - c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20] 2008-10-28 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Steve.job - c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2007-08-26 19:19] . . ------- Supplementary Scan ------- . FireFox -: Profile - c:\documents and settings\Steve\Application Data\Mozilla\Firefox\Profiles\rwz6juxw.default\ FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll FF -: plugin - c:\program files\VideoEgg\Loader\2364\npvideoegg-loader.dll FF -: plugin - c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-11-10 23:20:29 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\PopularSites.xml.bin 11054 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Redirectors.xml.bin 88705 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Resources.xml.bin 556 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\SafeList.xml.bin 709905 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\SearchServices.xml.bin 22840 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Throttle.xml.bin 454 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\TrustedDomains.xml.bin 265388 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\URLAnalysis.xml.bin 985009 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Identifiers.xml.bin 3427635 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Indicators.xml.bin 77358 bytes scan completed successfully hidden files: 10 ************************************************************************** . Completion time: 2008-11-10 23:27:42 ComboFix-quarantined-files.txt 2008-11-11 05:27:20 Pre-Run: 53,666,988,032 bytes free Post-Run: 53,831,909,376 bytes free WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect 182 --- E O F --- 2008-10-24 03:50:47 |
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#7 (permalink) | |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
You're welcome, sonyaflower. : )
Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions. It's IMPORTANT to carry out the instructions in the sequence listed below. *************************************************** Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. --------------------------------------------------------------------- Open notepad and copy/paste the text in the code box below into it: Quote:
in the same location as ComboFix.exe ![]() Refering to the picture above, drag CFScript into ComboFix.exe When finished, it shall produce a log for you. Post that log in your next reply. **Note** When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
Please post the C:\ComboFix.txt along with an update on system behavior. |
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#8 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
Hey Ried,
I didn't want you to think I forgot about you. I had to go back to school, so I won't be able to get to the fixing until I go home in a couple weeks. I'll report back then - if that is OK. Thanks, Sonya |
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#9 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
Thanks for letting me know. I'll remain subscribed.
Will anyone be using this computer while you're gone? Until you've at least carried out the last step, it's best to keep this computer off the internet. |
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#10 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
Hi Ried,
The computer was used very litter over this past dead time. I've been on the computer the last couple days and there have been ZERO pop-ups. I had to install a new version of ComboFix, and I hope this gives us the right information we're looking for: ComboFix 08-11-10.01 - Steve 2008-11-10 23:14:31.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.112 [GMT -6:00] Running from: c:\documents and settings\Steve\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\program files\ppcbooster c:\program files\ppcbooster\ppcbooster-uninst.exe c:\program files\ppcbooster\ppcbooster.exe . ((((((((((((((((((((((((( Files Created from 2008-10-11 to 2008-11-11 ))))))))))))))))))))))))))))))) . 2008-11-09 07:15 . 2008-11-10 12:17 <DIR> d-------- c:\program files\Spybot - Search & Destroy 2008-11-09 07:15 . 2008-11-10 12:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2008-11-09 07:08 . 2008-11-09 07:08 <DIR> d-------- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com 2008-11-09 07:07 . 2008-11-10 12:14 <DIR> d-------- c:\program files\SUPERAntiSpyware 2008-11-09 07:07 . 2008-11-10 12:14 <DIR> d-------- c:\documents and settings\Steve\Application Data\SUPERAntiSpyware.com 2008-11-09 06:53 . 2008-11-09 06:53 <DIR> d-------- c:\program files\Trend Micro 2008-11-08 10:38 . 2008-11-08 10:48 250 --a------ c:\windows\gmer.ini 2008-10-25 17:10 . 2008-10-25 17:11 <DIR> d-------- c:\documents and settings\Cody\Music 2008-10-23 15:31 . 2008-10-15 10:34 337,408 --------- c:\windows\SYSTEM32\DLLCACHE\netapi32.dll 2008-10-22 23:31 . 2008-10-22 23:31 262,144 --a------ C:\ntuser.dat 2008-10-22 23:30 . 2008-10-25 14:26 <DIR> d-------- c:\documents and settings\Steve\Application Data\Yahoo! 2008-10-22 23:30 . 2008-10-22 23:37 <DIR> d-------- c:\documents and settings\All Users\Application Data\Yahoo! Companion 2008-10-20 17:07 . 2008-10-21 12:42 <DIR> d-------- c:\documents and settings\Steve\Application Data\MxBoost 2008-10-20 17:05 . 2008-10-27 20:01 <DIR> d-------- c:\program files\Maxthon2 2008-10-15 14:55 . 2008-08-14 04:11 2,189,184 --------- c:\windows\SYSTEM32\DLLCACHE\ntoskrnl.exe 2008-10-15 14:55 . 2008-08-14 04:09 2,145,280 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrnlmp.exe 2008-10-15 14:55 . 2008-08-14 03:33 2,066,048 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrnlpa.exe 2008-10-15 14:55 . 2008-08-14 03:33 2,023,936 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrpamp.exe 2008-10-15 14:54 . 2008-09-08 04:41 333,824 --------- c:\windows\SYSTEM32\DLLCACHE\srv.sys 2008-10-15 14:50 . 2008-09-15 06:12 1,846,400 --------- c:\windows\SYSTEM32\DLLCACHE\win32k.sys 2008-10-13 20:24 . 2008-10-13 20:24 <DIR> d-------- c:\documents and settings\Steve\Application Data\.wyzo 2008-10-13 20:17 . 2008-10-13 20:17 70,603 --a------ c:\windows\vntb9283.exe 2008-10-13 20:15 . 2008-11-03 21:22 77,913 --a------ c:\windows\SYSTEM32\qvvetjtfuikuh.exe 2008-10-13 20:15 . 2008-10-13 20:17 70,603 --a------ c:\windows\dwtb2837.exe . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-11-11 05:19 --------- d-----w c:\program files\Common Files\Symantec Shared 2008-11-11 04:27 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec 2008-11-10 18:14 --------- d-----w c:\program files\Common Files\Wise Installation Wizard 2008-10-30 16:47 25,182 ----a-w c:\documents and settings\Steve\Application Data\wklnhst.dat 2008-10-25 23:15 --------- d-----w c:\program files\LimeWire 2008-10-25 23:07 --------- d-----w c:\documents and settings\Steve\Application Data\LimeWire 2008-10-23 05:31 --------- d-----w c:\program files\Yahoo! 2008-10-16 02:22 --------- d-----w c:\program files\PopCap Games 2008-10-16 02:22 --------- d-----w c:\program files\Hero Editor 2008-09-14 03:11 --------- d-----w c:\program files\HOTALBUMMyBOX 2008-06-18 13:36 95,928 -c--a-w c:\documents and settings\Steve\Application Data\GDIPFONTCACHEV1.DAT 2007-07-20 02:57 1,012 -c--a-w c:\documents and settings\Cody\Application Data\wklnhst.dat 2006-12-20 05:51 142 -c--a-w c:\documents and settings\Ryan\Application Data\wklnhst.dat 2003-08-29 18:12 61,440 -c--a-w c:\windows\INF\i386\Viz7300.dll 2003-08-29 18:12 17,376 -c--a-w c:\windows\INF\i386\Gt680x.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}] 2008-07-28 04:46 160496 --a------ c:\program files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784] "PhotoShow Deluxe Media Manager"="c:\progra~1\WALGRE~1\WALGRE~1\data\xtras\mssysmgr.exe" [2005-05-19 176128] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360] "Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976] "SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784] "IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184] "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344] "UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592] "MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2004-09-14 131072] "mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 53248] "RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-05-20 26112] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-05-20 98304] "dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035] "ymetray"="c:\program files\Yahoo!\Yahoo! Music Engine\YahooMusicEngine.exe" [2006-10-03 6104568] "Ulead AutoDetector"="c:\program files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe" [2003-11-18 45056] "PaperPort PTD"="c:\program files\Scansoft\PaperPort\pptd40nt.exe" [2002-09-23 45108] "IndexSearch"="c:\program files\Scansoft\PaperPort\IndexSearch.exe" [2002-09-23 36864] "OneTouch Monitor"="c:\program files\Visioneer OneTouch\OneTouchMon.exe" [2003-11-20 106496] "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2006-10-31 20752] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048] "osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2007-08-24 714608] "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384] "MBBalloon"="c:\program files\HOTALBUMMyBOX\MBBalloon.exe" [2007-02-09 789120] "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce] "RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\SYSTEM32\narrator.exe] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696] MediaChecker.lnk - c:\program files\HOTALBUMMyBOX\MediaChecker.exe [2007-02-13 915096] Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] Ulead Photo Express 4.0 SE Calendar Checker .lnk - c:\program files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe [2005-07-19 69632] ymetray.lnk - c:\program files\Yahoo!\Yahoo! Music Engine\ymetray.exe [2006-10-03 54776] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "VIDC.SP54"= SP5X_32.DLL "VIDC.SP55"= SP5X_32.DLL "VIDC.SP56"= SP5X_32.DLL "VIDC.SP57"= SP5X_32.DLL "VIDC.SP58"= SP5X_32.DLL [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"= "c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"= "c:\\Program Files\\LimeWire\\LimeWire.exe"= R0 PzWDM;PzWDM;c:\windows\system32\Drivers\PzWDM.sys [2008-03-03 15172] R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352] R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888] R3 GT680xNT;Visioneer OneTouch 7300 Driver;c:\windows\system32\drivers\gt680x.sys [2003-08-29 17376] S2 Ca536av;DV 5100M(Video);c:\windows\system32\Drivers\Ca536av.sys [ ] S3 USB_RNDIS_XP;Westell WireSpeed Dual Connect Modem;c:\windows\system32\DRIVERS\usb8023.sys [2008-04-13 12800] S3 USBCamera;DV 5100M(Still);c:\windows\system32\Drivers\Bulk536.sys [ ] *Newly Created Service* - COMHOST *Newly Created Service* - PROCEXP90 . Contents of the 'Scheduled Tasks' folder 2008-11-11 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job - c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20] 2008-10-28 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Steve.job - c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2007-08-26 19:19] . . ------- Supplementary Scan ------- . FireFox -: Profile - c:\documents and settings\Steve\Application Data\Mozilla\Firefox\Profiles\rwz6juxw.default\ FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll FF -: plugin - c:\program files\VideoEgg\Loader\2364\npvideoegg-loader.dll FF -: plugin - c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-11-10 23:20:29 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\PopularSites.xml.bin 11054 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Redirectors.xml.bin 88705 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Resources.xml.bin 556 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\SafeList.xml.bin 709905 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\SearchServices.xml.bin 22840 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Throttle.xml.bin 454 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\TrustedDomains.xml.bin 265388 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\URLAnalysis.xml.bin 985009 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Identifiers.xml.bin 3427635 bytes c:\program files\Common Files\Symantec Shared\SymcData\nco1.0defs\BinHub\Indicators.xml.bin 77358 bytes scan completed successfully hidden files: 10 ************************************************************************** . Completion time: 2008-11-10 23:27:42 ComboFix-quarantined-files.txt 2008-11-11 05:27:20 Pre-Run: 53,666,988,032 bytes free Post-Run: 53,831,909,376 bytes free WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect 182 --- E O F --- 2008-10-24 03:50:47 |
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#11 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
You did the correct thing in updating Combofix, and welcome back.
![]() However... I needed you to create and run a CFScript. Kindly refer back to Post #7 and follow those steps. After ComboFix has completed, post the C:\ComboFix.txt in your next reply. |
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#12 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
Hi Ried,
Hope you had a good Thanksgiving. I followed the instructions in post #7, but no matter what I do, I am not gettting the end part where an internet browser opens. I am not sure what I am doing wrong. Regardless, here is a post of my ComboFix.txt log... ComboFix 08-11-29.03 - Steve 2008-11-29 19:38:03.8 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.125 [GMT -6:00] Running from: c:\documents and settings\Steve\Desktop\ComboFix.exe Command switches used :: c:\documents and settings\Steve\Desktop\CFScript.txt * Created a new restore point FILE :: c:\windows\dwtb2837.exe . ((((((((((((((((((((((((( Files Created from 2008-10-28 to 2008-11-30 ))))))))))))))))))))))))))))))) . 2008-11-17 19:12 . 2008-11-17 19:12 <DIR> d-------- c:\program files\Windows Media Connect 2 2008-11-13 21:51 . 2008-10-24 05:21 455,296 --------- c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys 2008-11-13 21:50 . 2008-09-04 11:15 1,106,944 --------- c:\windows\SYSTEM32\DLLCACHE\msxml3.dll 2008-11-09 07:15 . 2008-11-10 12:17 <DIR> d-------- c:\program files\Spybot - Search & Destroy 2008-11-09 07:15 . 2008-11-10 12:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2008-11-09 07:08 . 2008-11-09 07:08 <DIR> d-------- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com 2008-11-09 07:07 . 2008-11-10 12:14 <DIR> d-------- c:\program files\SUPERAntiSpyware 2008-11-09 07:07 . 2008-11-10 12:14 <DIR> d-------- c:\documents and settings\Steve\Application Data\SUPERAntiSpyware.com 2008-11-09 06:53 . 2008-11-09 06:53 <DIR> d-------- c:\program files\Trend Micro 2008-11-08 10:38 . 2008-11-08 10:48 250 --a------ c:\windows\gmer.ini 2008-10-25 17:10 . 2008-10-25 17:11 <DIR> d-------- c:\documents and settings\Cody\Music 2008-10-23 15:31 . 2008-10-15 10:34 337,408 --------- c:\windows\SYSTEM32\DLLCACHE\netapi32.dll 2008-10-22 23:31 . 2008-10-22 23:31 262,144 --a------ C:\ntuser.dat 2008-10-22 23:30 . 2008-10-25 14:26 <DIR> d-------- c:\documents and settings\Steve\Application Data\Yahoo! 2008-10-22 23:30 . 2008-10-22 23:37 <DIR> d-------- c:\documents and settings\All Users\Application Data\Yahoo! Companion 2008-10-20 17:07 . 2008-10-21 12:42 <DIR> d-------- c:\documents and settings\Steve\Application Data\MxBoost 2008-10-20 17:05 . 2008-10-27 20:01 <DIR> d-------- c:\program files\Maxthon2 2008-10-15 14:55 . 2008-08-14 04:11 2,189,184 --------- c:\windows\SYSTEM32\DLLCACHE\ntoskrnl.exe 2008-10-15 14:55 . 2008-08-14 04:09 2,145,280 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrnlmp.exe 2008-10-15 14:55 . 2008-08-14 03:33 2,066,048 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrnlpa.exe 2008-10-15 14:55 . 2008-08-14 03:33 2,023,936 --------- c:\windows\SYSTEM32\DLLCACHE\ntkrpamp.exe 2008-10-15 14:54 . 2008-09-08 04:41 333,824 --------- c:\windows\SYSTEM32\DLLCACHE\srv.sys 2008-10-15 14:50 . 2008-09-15 06:12 1,846,400 --------- c:\windows\SYSTEM32\DLLCACHE\win32k.sys 2008-10-07 20:32 . 2008-10-25 17:15 <DIR> d-------- c:\program files\LimeWire 2008-10-05 19:53 . 2008-10-05 19:53 <DIR> d-------- C:\Valve 2008-10-05 08:19 . 2008-10-05 08:19 <DIR> d-------- c:\windows\SYSTEM32\scripting 2008-10-05 08:19 . 2008-10-05 08:19 <DIR> d-------- c:\windows\SYSTEM32\en 2008-10-05 08:19 . 2008-10-05 08:19 <DIR> d-------- c:\windows\SYSTEM32\bits 2008-10-05 08:19 . 2008-10-05 08:19 <DIR> d-------- c:\windows\l2schemas 2008-10-05 08:15 . 2008-10-05 08:19 <DIR> d-------- c:\windows\ServicePackFiles 2008-10-05 08:03 . 2008-10-05 08:03 <DIR> d-------- c:\windows\EHome . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-11-30 00:33 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec 2008-11-21 04:18 --------- d-----w c:\program files\Common Files\Symantec Shared 2008-11-19 00:54 25,502 ----a-w c:\documents and settings\Steve\Application Data\wklnhst.dat 2008-11-10 18:14 --------- d-----w c:\program files\Common Files\Wise Installation Wizard 2008-10-25 23:07 --------- d-----w c:\documents and settings\Steve\Application Data\LimeWire 2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys 2008-10-23 05:31 --------- d-----w c:\program files\Yahoo! 2008-10-16 20:13 202,776 ----a-w c:\windows\SYSTEM32\wuweb.dll 2008-10-16 20:13 202,776 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuweb.dll 2008-10-16 20:13 1,809,944 ----a-w c:\windows\SYSTEM32\wuaueng.dll 2008-10-16 20:13 1,809,944 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuaueng.dll 2008-10-16 20:12 561,688 ----a-w c:\windows\SYSTEM32\wuapi.dll 2008-10-16 20:12 561,688 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuapi.dll 2008-10-16 20:12 323,608 ----a-w c:\windows\SYSTEM32\wucltui.dll 2008-10-16 20:12 323,608 ----a-w c:\windows\SYSTEM32\DLLCACHE\wucltui.dll 2008-10-16 20:09 92,696 ----a-w c:\windows\SYSTEM32\DLLCACHE\cdm.dll 2008-10-16 20:09 92,696 ----a-w c:\windows\SYSTEM32\cdm.dll 2008-10-16 20:09 51,224 ----a-w c:\windows\SYSTEM32\wuauclt.exe 2008-10-16 20:09 51,224 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuauclt.exe 2008-10-16 20:09 43,544 ----a-w c:\windows\SYSTEM32\wups2.dll 2008-10-16 20:08 34,328 ----a-w c:\windows\SYSTEM32\wups.dll 2008-10-16 20:08 34,328 ----a-w c:\windows\SYSTEM32\DLLCACHE\wups.dll 2008-10-16 20:06 268,648 ----a-w c:\windows\SYSTEM32\mucltui.dll 2008-10-16 20:06 208,744 ----a-w c:\windows\SYSTEM32\muweb.dll 2008-10-16 02:22 --------- d-----w c:\program files\PopCap Games 2008-10-16 02:22 --------- d-----w c:\program files\Hero Editor 2008-10-03 17:41 6,066,176 ------w c:\windows\SYSTEM32\DLLCACHE\ieframe.dll 2008-09-30 22:43 1,286,152 ----a-w c:\windows\SYSTEM32\msxml4.dll 2008-09-15 12:12 1,846,400 ----a-w c:\windows\SYSTEM32\win32k.sys 2008-09-10 01:14 1,307,648 ----a-w c:\windows\SYSTEM32\msxml6.dll 2008-09-10 01:14 1,307,648 ------w c:\windows\SYSTEM32\DLLCACHE\msxml6.dll 2008-09-04 17:15 1,106,944 ----a-w c:\windows\SYSTEM32\msxml3.dll 2008-08-27 08:24 3,593,216 ------w c:\windows\SYSTEM32\DLLCACHE\mshtml.dll 2008-08-25 08:38 13,824 ------w c:\windows\SYSTEM32\DLLCACHE\ieudinit.exe 2008-08-25 08:37 70,656 ------w c:\windows\SYSTEM32\DLLCACHE\ie4uinit.exe 2008-08-23 05:56 635,848 ------w c:\windows\SYSTEM32\DLLCACHE\iexplore.exe 2008-08-23 05:54 161,792 ------w c:\windows\SYSTEM32\DLLCACHE\ieakui.dll 2008-08-14 10:09 2,145,280 ----a-w c:\windows\SYSTEM32\ntoskrnl.exe 2008-08-14 10:04 138,496 ------w c:\windows\SYSTEM32\DLLCACHE\afd.sys 2008-08-14 09:33 2,023,936 ----a-w c:\windows\SYSTEM32\ntkrnlpa.exe 2008-06-18 13:36 95,928 -c--a-w c:\documents and settings\Steve\Application Data\GDIPFONTCACHEV1.DAT 2007-07-20 02:57 1,012 -c--a-w c:\documents and settings\Cody\Application Data\wklnhst.dat 2006-12-20 05:51 142 -c--a-w c:\documents and settings\Ryan\Application Data\wklnhst.dat 2003-08-29 18:12 61,440 -c--a-w c:\windows\INF\i386\Viz7300.dll 2003-08-29 18:12 17,376 -c--a-w c:\windows\INF\i386\Gt680x.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}] 2008-07-28 04:46 160496 --a------ c:\program files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784] "PhotoShow Deluxe Media Manager"="c:\progra~1\WALGRE~1\WALGRE~1\data\xtras\mssysmgr.exe" [2005-05-19 176128] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360] "Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976] "SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784] "IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184] "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344] "UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592] "MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2004-09-14 131072] "mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 53248] "RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-05-20 26112] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-05-20 98304] "dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035] "ymetray"="c:\program files\Yahoo!\Yahoo! Music Engine\YahooMusicEngine.exe" [2006-10-03 6104568] "Ulead AutoDetector"="c:\program files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe" [2003-11-18 45056] "PaperPort PTD"="c:\program files\Scansoft\PaperPort\pptd40nt.exe" [2002-09-23 45108] "IndexSearch"="c:\program files\Scansoft\PaperPort\IndexSearch.exe" [2002-09-23 36864] "OneTouch Monitor"="c:\program files\Visioneer OneTouch\OneTouchMon.exe" [2003-11-20 106496] "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2006-10-31 20752] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048] "osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2007-08-24 714608] "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384] "MBBalloon"="c:\program files\HOTALBUMMyBOX\MBBalloon.exe" [2007-02-09 789120] "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344] "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce] "RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\SYSTEM32\narrator.exe] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696] MediaChecker.lnk - c:\program files\HOTALBUMMyBOX\MediaChecker.exe [2007-02-13 915096] Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360] Ulead Photo Express 4.0 SE Calendar Checker .lnk - c:\program files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe [2005-07-19 69632] ymetray.lnk - c:\program files\Yahoo!\Yahoo! Music Engine\ymetray.exe [2006-10-03 54776] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "VIDC.SP54"= SP5X_32.DLL "VIDC.SP55"= SP5X_32.DLL "VIDC.SP56"= SP5X_32.DLL "VIDC.SP57"= SP5X_32.DLL "VIDC.SP58"= SP5X_32.DLL [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"= "c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"= "c:\\Program Files\\LimeWire\\LimeWire.exe"= R0 PzWDM;PzWDM;c:\windows\system32\Drivers\PzWDM.sys [2008-03-03 15172] R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2007-08-24 149352] R3 GT680xNT;Visioneer OneTouch 7300 Driver;c:\windows\system32\drivers\gt680x.sys [2006-09-17 17376] S2 Ca536av;DV 5100M(Video);c:\windows\system32\Drivers\Ca536av.sys [] S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2007-05-29 23888] S3 USB_RNDIS_XP;Westell WireSpeed Dual Connect Modem;c:\windows\system32\DRIVERS\usb8023.sys [2004-08-04 12800] S3 USBCamera;DV 5100M(Still);c:\windows\system32\Drivers\Bulk536.sys [] *Newly Created Service* - COMHOST . Contents of the 'Scheduled Tasks' folder 2008-11-29 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job - c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20] 2008-11-25 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Steve.job - c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2007-08-26 19:19] . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-11-29 19:40:22 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2008-11-29 19:41:51 ComboFix-quarantined-files.txt 2008-11-30 01:41:32 ComboFix2.txt 2008-11-30 01:31:20 ComboFix3.txt 2008-11-30 01:22:12 ComboFix4.txt 2008-11-30 01:14:21 ComboFix5.txt 2008-11-30 01:37:10 Pre-Run: 52,947,877,888 bytes free Post-Run: 52,934,864,896 bytes free 194 --- E O F --- 2008-11-21 05:28:22 |
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#13 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
This is odd. The 2 files I wanted to collect were present in the ComboFix.txt you posted when you returned, but I do not see them in this latest run, nor in the deletions list.
Click Start>Run and copy/paste the following bolded text into the Run box and click OK: C:\Qoobox\ComboFix-quarantined-files.txt A report should pop open for you. Please post the contents of that report. |
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#14 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
Ried,
Per your instructions, here is the report: 2008-10-08 09:28:14 A------- 24,576 C:\Qoobox\Quarantine\C\Program Files\ppcbooster\ppcbooster.exe.vir 2008-10-13 20:15:34 A------- 77,913 C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\qvvetjtfuikuh.exe.vir 2008-10-13 20:15:49 A------- 56,649 C:\Qoobox\Quarantine\C\Program Files\ppcbooster\ppcbooster-uninst.exe.vir 2008-10-13 20:15:49 A------- 70,603 C:\Qoobox\Quarantine\C\WINDOWS\dwtb2837.exe.vir 2008-10-13 20:15:50 A------- 990 C:\Qoobox\Quarantine\C\Documents and Settings\Steve\Start Menu\Programs\Startup\ppcbooster.lnk.vir 2008-10-13 20:17:23 A------- 70,603 C:\Qoobox\Quarantine\C\WINDOWS\vntb9283.exe.vir 2008-11-10 23:08:02 A------- 684 C:\Qoobox\Quarantine\catchme.log 2008-11-10 23:18:14 A------- 9,163 C:\Qoobox\Quarantine\Registry_backups\tcpip.reg 2008-11-10 23:26:38 A------- 2 C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-CFSServ.exe.reg.dat 2008-11-10 23:26:38 A------- 2 C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-NDSTray.exe.reg.dat 2008-11-10 23:26:38 A------- 2 C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-TFncKy.reg.dat 2008-11-28 18:34:37 A------- 136,427 C:\Qoobox\Quarantine\[4]-Submit_2008-11-28@18.34.zip 2008-11-29 18:42:15 A------- 1,040 C:\Qoobox\Quarantine\catchme.txt |
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#15 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
Something was indeed collected.
Please visit this site and follow the instructions for uploading the C:\Qoobox\Quarantine\[4]-Submit_2008-11-28@18.34.zip . All you need do is copy/paste the text I bolded for you, into the 'Browse to file to submit' box, then click 'Send File'. Please let me know once it's been uploaded. Last edited by Ried; 11-29-2008 at 07:03 PM. |
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#17 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
Upload received and files are within. Thank you, it's much appreciated.
![]() Your system should be doing fine now, still, it's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course: Using Internet Explorer or Firefox, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html 1. Click Accept, when prompted to download and install the program files and database of malware definitions. 2. To optimize scanning time and produce a more sensible report for review:
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.
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#18 (permalink) |
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Registered User
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Re: Several popups, issues running reports... please help
Phew, that report was a long one. Here are the results...
-------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Saturday, November 29, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Sunday, November 30, 2008 00:29:43 Records in database: 1428286 -------------------------------------------------------------------------------- Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Files scanned: 83624 Threat name: 4 Infected objects: 5 Suspicious objects: 0 Duration of the scan: 01:56:29 File name / Threat name / Threats count C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\15317EEE.exe Infected: IM-Worm.Win32.VB.dy 1 C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\171F68B5.tmp Infected: Trojan-Downloader.Win32.IstBar.gen 1 C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\172212B1.tmp Infected: Trojan-Downloader.Win32.Adload.jm 1 C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\23EF5B23.tmp Infected: Trojan-Downloader.Win32.Adload.jm 1 C:\Documents and Settings\Cody\Incomplete\T-3545425-tonight will be the night i fall for you.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1 The selected area was scanned. |
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#19 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,798
OS: WinXP and Vista
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Re: Several popups, issues running reports... please help
It is.
![]() Delete this file: (which incidentally, is a source of the infection you sustained) C:\Documents and Settings\Cody\Incomplete\T-3545425-tonight will be the night i fall for you.mp3 Please note: Even if you are using a "safe" P2P program, it is only the program itself that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares, thus, engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. Clear out Norton's Quarantine folder. If you're unsure on how to do it, you can use Symantec's guide. -------------------------------------------------------- Your logs are clean. If there aren't any more problems, please continue with these final instructions and helpful links: The following procedure will clear out the backups and quarantines created by the fix. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point. Click Start > Run and copy/paste, or type the following bolded text into the Run box and click OK: ComboFix /u -------------------------------------------------------------------- To help protect your computer in the future I recommend that you get the following free programs if you do not already have them: McAfee Site Advisor--free version. The folks there check out websites and based on their findings, rate it as Safe, Unknown, Caution, or Bad. SpywareBlaster 4.0 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items.
IESpyAD Zoned Out to block access to malicious websites so you cannot be redirected to them from an infected site or email. This severely impairs attempts to infect your system as it basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. Update, and scan with your onboard Anti Malware and Anti Virus programs regularly. Without regular updates you will not be protected when new malicious programs are released. In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles: PC Safety and Security--What Do I Need? Think Prevention **Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them. ----------------------------------------------------- Follow the list above and the potential for infection will reduce dramatically. **Kindly respond one more time and let me know if we may consider this thread resolved. |
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