Redirect/Jump Problems

cmeg26 · 11-03-2008, 07:13 PM

I have finally gotten irritated enough to try to get rid of this annoying problem. I just hope it hasn't done any harm to my computer. I have read other threads on this and here is my HijackThis log. Please let me know what to do to fix my computer.
Thank you.
Caroline

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9

52 PM, on 11/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\mike\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: D - {7FB4D521-5A8A-3405-9A14-961440FCA2E2} - C:\WINDOWS\system32\mwb43177.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [A00F17A26A.exe] C:\DOCUME~1\mike\LOCALS~1\Temp\_A00F17A26A.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: __c004A5F0 - C:\WINDOWS\system32\__c004A5F0.dat
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

--
End of file - 7128 bytes

cmeg26 · 11-05-2008, 07:54 AM

***BUMP***

Would someone please help me with my computer?

tetonbob · 11-05-2008, 11:25 AM

We'll be glad to help, if you'll perform the steps we've outlined in our pre-posting topic, and are indicated in the First Steps link at the top of every page.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.
---------------------------------------------------------------------------------------------

Please follow our 5 Step process outlined here:

http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

cmeg26 · 11-05-2008, 03:24 PM

Ok. I think I've gotten everything done this time. My main problem has been the redirect/jump issue when using the internet. It sends me to all kinds of sites other than what was intended.

I also have problems shutting down my computer. There seems to be something running that needs to shut down first. Unfortunately I don't know the exact names, but one was "WindowsParking...(something)" and "GrooveMonitor". I remember looking them up a while back and I believe it has something to do with MS Office. (which I recently installed)
My internet and computer tend to be a pretty sluggish on occasion but restarting fixes that problem for a while.

Thank you for taking the time to help. Please let me know if I missed anything.

Caroline

Logfile of random's system information tool 1.04 (written by random/random)
Run by mike at 2008-11-05 17:09:07
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 36 GB (66%) free of 54 GB
Total RAM: 1014 MB (63% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:09:13 PM, on 11/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Documents and Settings\mike\Desktop\RSIT.exe
C:\Documents and Settings\mike\Desktop\mike.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: D - {7FB4D521-5A8A-3405-9A14-961440FCA2E2} - C:\WINDOWS\system32\mwb43177.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [A00F17A26A.exe] C:\DOCUME~1\mike\LOCALS~1\Temp\_A00F17A26A.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: __c004A5F0 - C:\WINDOWS\system32\__c004A5F0.dat
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

--
End of file - 7171 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
DriveLetterAccess - C:\WINDOWS\System32\DLA\DLASHX_W.DLL [2006-06-13 110652]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL [2006-10-26 2210608]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll [2008-02-22 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7FB4D521-5A8A-3405-9A14-961440FCA2E2}]
D - C:\WINDOWS\system32\mwb43177.dll [2008-10-01 167936]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\BAE\BAE.dll [2006-07-26 94208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{D0943516-5076-4020-A3B5-AEFAF26AB263} - Veoh Browser Plug-in - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll [2008-02-07 352256]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"DMXLauncher"=C:\Program Files\Dell\Media Experience\DMXLauncher.exe [2005-11-01 94208]
"ISUSPM Startup"=C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [2005-06-10 249856]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2005-06-10 81920]
"MSKDetectorExe"=C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall []
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2007-03-11 49152]
"ATICCC"=C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe [2006-09-25 90112]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-10-14 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-10-14 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-10-14 114688]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe [2008-02-22 144784]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2008-05-27 413696]
"DLA"=C:\WINDOWS\System32\DLA\DLACTRLW.EXE [2006-06-13 127036]
"CanonSolutionMenu"=C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe [2007-05-14 644696]
"CanonMyPrinter"=C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2007-04-03 1603152]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2006-10-25 210472]
"OpwareSE4"=C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe [2007-02-04 79400]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2006-10-26 31016]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
""= []
"A00F17A26A.exe"=C:\DOCUME~1\mike\LOCALS~1\Temp\_A00F17A26A.exe [2008-08-24 40960]

C:\Documents and Settings\mike\Start Menu\Programs\Startup
Picture Motion Browser Media Check Tool.lnk - C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2006-12-16 110592]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-10-14 135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c004A5F0]
C:\WINDOWS\system32\__c004A5F0.dat [2008-11-05 25088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL [2006-10-26 2210608]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\WINDOWS\system32\PnkBstrA.exe"="C:\WINDOWS\system32\PnkBstrA.exe:*:Enabled:PnkBstrA"
"C:\WINDOWS\system32\PnkBstrB.exe"="C:\WINDOWS\system32\PnkBstrB.exe:*:Enabled:PnkBstrB"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe"="C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\Veoh Networks\Veoh\VeohClient.exe"="C:\Program Files\Veoh Networks\Veoh\VeohClient.exe:*:Enabled:Veoh Client"
"C:\diyonline\eDraw.exe"="C:\diyonline\eDraw.exe:*:Enabled:Sprinkler Designer"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\Internet Explorer\iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe:*:Enabled:Internet Explorer"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Microsoft Office\Office12\GROOVE.EXE"="C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 3 months======

2008-11-05 17:09:07 ----D---- C:\rsit
2008-11-05 16:57:11 ----A---- C:\WINDOWS\gmer.ini
2008-11-05 16:57:10 ----A---- C:\WINDOWS\gmer_uninstall.cmd
2008-11-05 16:57:10 ----A---- C:\WINDOWS\gmer.dll
2008-11-05 16:57:09 ----A---- C:\WINDOWS\gmer.exe
2008-11-03 21:00:55 ----D---- C:\Program Files\HijackThis
2008-10-01 12:57:45 ----A---- C:\WINDOWS\system32\wb43177.dll
2008-10-01 12:57:45 ----A---- C:\WINDOWS\system32\mwb43177.dll
2008-10-01 12:57:45 ----A---- C:\Program Files\KB45785.exe
2008-09-22 16:10:40 ----A---- C:\WINDOWS\IE4 Error Log.txt
2008-09-21 18:40:12 ----D---- C:\Documents and Settings\mike\Application Data\Sonic
2008-09-19 15:53:23 ----A---- C:\WINDOWS\system32\ww89028.dll
2008-09-19 15:53:23 ----A---- C:\WINDOWS\system32\mww89028.dll
2008-09-19 15:53:23 ----A---- C:\Program Files\KB36781.exe
2008-09-17 04:45:24 ----A---- C:\WINDOWS\system32\mx17333.dll
2008-09-17 04:45:24 ----A---- C:\WINDOWS\system32\mmx17333.dll
2008-09-17 04:45:23 ----A---- C:\WINDOWS\system32\__c00673D9.exe
2008-08-28 21:45:51 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-08-27 09:41:44 ----D---- C:\Documents and Settings\All Users\Application Data\SecTaskMan
2008-08-24 19:43:22 ----A---- C:\WINDOWS\system32\~.exe
2008-08-24 09:41:08 ----A---- C:\WINDOWS\system32\msonpmon.dll
2008-08-24 09:39:41 ----D---- C:\Program Files\Microsoft Works
2008-08-24 09:39:29 ----D---- C:\Program Files\MSBuild
2008-08-24 09:39:07 ----D---- C:\Program Files\Microsoft Visual Studio
2008-08-24 09:39:06 ----D---- C:\Program Files\Common Files\DESIGNER
2008-08-24 09:38:05 ----D---- C:\Program Files\Microsoft.NET
2008-08-24 09:35:54 ----D---- C:\Program Files\Microsoft Visual Studio 8
2008-08-24 09:34:40 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-08-23 20:56:09 ----D---- C:\Documents and Settings\mike\Application Data\ArcSoft
2008-08-09 19:58:34 ----D---- C:\Documents and Settings\mike\Application Data\Canon
2008-08-09 19

30 ----A---- C:\WINDOWS\MAXLINK.INI
2008-08-09 19

28 ----D---- C:\Documents and Settings\mike\Application Data\ScanSoft
2008-08-09 19

25 ----D---- C:\Documents and Settings\All Users\Application Data\ScanSoft
2008-08-09 19

24 ----D---- C:\Program Files\Common Files\ScanSoft Shared
2008-08-09 19

09 ----D---- C:\Program Files\ScanSoft
2008-08-09 19:05:04 ----D---- C:\Program Files\ArcSoft
2008-08-09 19:05:04 ----A---- C:\WINDOWS\PCDLIB32.DLL
2008-08-09 19:04:34 ----D---- C:\Program Files\Common Files\CANON
2008-08-09 19:01:58 ----HD---- C:\Documents and Settings\All Users\Application Data\CanonBJ
2008-08-09 19:01:55 ----A---- C:\WINDOWS\system32\CNMLM91.DLL
2008-08-09 19:01:53 ----HD---- C:\WINDOWS\system32\CanonIJ Uninstaller Information
2008-08-09 19:01:48 ----A---- C:\WINDOWS\system32\CNC970O.DLL
2008-08-09 19:01:48 ----A---- C:\WINDOWS\system32\CNC970L.DLL
2008-08-09 19:01:48 ----A---- C:\WINDOWS\system32\CNC970I.DLL
2008-08-09 19:01:48 ----A---- C:\WINDOWS\system32\CNC970C.DLL
2008-08-09 19:01:38 ----HD---- C:\Program Files\CanonBJ
2008-08-09 19:01:26 ----A---- C:\WINDOWS\system32\CNMNPUI.DLL
2008-08-09 19:01:26 ----A---- C:\WINDOWS\system32\CNMNPPM.DLL
2008-08-09 19:00:46 ----D---- C:\Program Files\Canon

======List of files/folders modified in the last 3 months======

2008-11-05 17:08:47 ----D---- C:\WINDOWS\Prefetch
2008-11-05 16:57:11 ----D---- C:\WINDOWS
2008-11-05 16:57:10 ----D---- C:\WINDOWS\system32\drivers
2008-11-05 16:47:47 ----D---- C:\WINDOWS\Temp
2008-11-05 09:56:33 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-11-04 15:27:08 ----D---- C:\WINDOWS\system32\CatRoot2
2008-11-03 21:00:55 ----D---- C:\Program Files
2008-11-02 22:31:20 ----SHD---- C:\WINDOWS\Installer
2008-11-02 22:31:17 ----HD---- C:\Config.Msi
2008-11-02 22:31:17 ----D---- C:\Program Files\Dell
2008-11-02 22:13:21 ----D---- C:\Program Files\Oberon Media
2008-11-02 13:37:13 ----D---- C:\WINDOWS\system32
2008-11-02 13:37:13 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-11-01 20:28:28 ----D---- C:\WINDOWS\system32\FxsTmp
2008-10-31 23:32:56 ----RSD---- C:\WINDOWS\Fonts
2008-10-19 19:56:26 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2008-10-19 17:56:21 ----D---- C:\Documents and Settings\mike\Application Data\Pogo Games
2008-10-13 21:48:09 ----SD---- C:\Documents and Settings\mike\Application Data\Microsoft
2008-09-14 18:59:24 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2008-09-03 07:38:10 ----D---- C:\Program Files\Common Files
2008-08-24 15:08:25 ----D---- C:\WINDOWS\system32\wbem
2008-08-24 09:41:21 ----RSD---- C:\WINDOWS\assembly
2008-08-24 09:39:36 ----D---- C:\Program Files\Common Files\Microsoft Shared
2008-08-24 09:39:18 ----D---- C:\Program Files\Microsoft Office
2008-08-24 09:39:02 ----D---- C:\WINDOWS\ShellNew
2008-08-24 09:35:25 ----A---- C:\WINDOWS\win.ini
2008-08-24 09:35:21 ----D---- C:\Program Files\Common Files\System
2008-08-10 19:54:04 ----D---- C:\Program Files\Common Files\Adobe
2008-08-10 19:33:06 ----D---- C:\Program Files\Adobe
2008-08-10 19:27:57 ----D---- C:\Documents and Settings\All Users\Application Data\Adobe
2008-08-10 19:23:04 ----HD---- C:\Program Files\InstallShield Installation Information
2008-08-10 19:23:04 ----D---- C:\Program Files\HP
2008-08-10 19:22:40 ----D---- C:\Documents and Settings\mike\Application Data\HP
2008-08-10 19:22:11 ----D---- C:\Program Files\Common Files\Sonic Shared
2008-08-10 19:21:29 ----D---- C:\Program Files\Common Files\HP
2008-08-10 19:20:17 ----D---- C:\WINDOWS\WinSxS
2008-08-10 19:18:36 ----DC---- C:\WINDOWS\system32\DRVSTORE
2008-08-10 19:18:35 ----HD---- C:\WINDOWS\inf
2008-08-09 19:02:11 ----RSHD---- C:\WINDOWS\system32\dllcache
2008-08-09 19:02:08 ----D---- C:\WINDOWS\Media
2008-08-09 19:01:52 ----D---- C:\WINDOWS\twain_32

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 DLACDBHM;DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [2006-03-17 5660]
R1 DLARTL_N;DLARTL_N; C:\WINDOWS\System32\Drivers\DLARTL_N.SYS [2006-03-17 22684]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-03 14848]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2006-08-17 8552]
R2 DLABOIOM;DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [2006-06-13 25724]
R2 DLADResN;DLADResN; C:\WINDOWS\System32\DLA\DLADResN.SYS [2006-06-13 2496]
R2 DLAIFS_M;DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [2006-06-13 86844]
R2 DLAOPIOM;DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [2006-06-13 14716]
R2 DLAPoolM;DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [2006-06-13 6364]
R2 DLAUDF_M;DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [2006-06-13 88476]
R2 DLAUDFAM;DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [2006-06-13 94460]
R2 DRVNDDM;DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [2006-03-17 40544]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2006-12-16 1918464]
R3 E100B;Intel(R) PRO Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-10-14 155648]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2004-08-12 137728]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2006-02-10 1107224]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2005-10-25 27264]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]
S3 gmer;gmer; C:\WINDOWS\System32\DRIVERS\gmer.sys [2008-11-05 85969]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2007-03-07 49920]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2007-03-07 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2007-03-07 21568]
S3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-10-14 1302812]
S3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 SONYPVU1;Sony USB Filter Driver (SONYPVU1); C:\WINDOWS\system32\DRIVERS\SONYPVU1.SYS [2001-08-17 7552]
S3 StillCam;Still Serial Digital Camera Driver; C:\WINDOWS\system32\DRIVERS\serscan.sys [2001-08-17 6784]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-03 31616]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys []
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2004-08-03 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2004-08-03 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2004-08-03 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2004-08-03 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2004-08-03 41088]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2004-08-03 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-02-18 110592]
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2006-12-16 434176]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2004-08-04 14336]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2004-08-04 14336]
R2 PnkBstrA;PnkBstrA; C:\WINDOWS\system32\PnkBstrA.exe [2008-01-05 66872]
R2 ProtexisLicensing;ProtexisLicensing; C:\WINDOWS\system32\PSIService.exe [2006-11-02 174656]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-01-28 38912]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2006-12-20 520192]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-04 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-04-13 33632]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-04-13 68952]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2006-10-26 65824]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2004-11-19 147456]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

-----------------EOF-----------------

tetonbob · 11-05-2008, 05:36 PM

Let's take care of the malware issues first, then see what we can do about the others.

I see no evidence of an AntiVirus program on your system. This must be resolved. Connecting to the Internet without antivirus protection is a "Welcome" doormat for malware. It can take as little as eight seconds to infect an unprotected computer.

We will address that during the course of this fix, after we've rid the machine of some malware.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Place combofix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
Double click on combofix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.

With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.

ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:

The Recovery Console was successfully installed.

Click on Yes, to continue scanning for malware.
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

---------------------------------------------------------------------------------------------
Ensure your AntiVirus and AntiSpyware applications are re-enabled. A reboot should have done this.
Open HijackThis (not RSIT) and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

---------------------------------------------------------------------------------------------

cmeg26 · 11-06-2008, 02:22 PM

I figured I'd need an anti-virus program at some point. I just don't know which one would be better. Would you recommend one over another?
Thanks again,
Caroline

ComboFix 08-11-05.02 - mike 2008-11-06 16:05:36.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.697 [GMT -5:00]
Running from: c:\documents and settings\mike\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Guest\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
c:\program files\Internet Explorer\msimg32.dll
c:\windows\IE4 Error Log.txt
c:\windows\system32\__c004A5F0.dat
c:\windows\system32\__c00673D9.exe
c:\windows\system32\~.exe
c:\windows\system32\AutoRun.inf
c:\windows\system32\mmx17333.dll
c:\windows\system32\mww89028.dll
c:\windows\system32\mx17333.dll
c:\windows\system32\ww89028.dll
C:\xcrashdump.dat

.
((((((((((((((((((((((((( Files Created from 2008-10-06 to 2008-11-06 )))))))))))))))))))))))))))))))
.

2008-11-05 17:09 . 2008-11-05 17:09 <DIR> d-------- C:\rsit
2008-11-05 16:57 . 2008-11-05 16:57 250 --a------ c:\windows\gmer.ini

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-03 03:31 --------- d-----w c:\program files\Dell
2008-11-03 03:13 --------- d-----w c:\program files\Oberon Media
2008-10-20 00:56 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-10-19 22:56 --------- d-----w c:\documents and settings\mike\Application Data\Pogo Games
2008-10-14 02:45 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-10-01 17:57 173,568 ----a-w c:\program files\KB45785.exe
2008-09-21 23:40 --------- d-----w c:\documents and settings\mike\Application Data\Sonic
2008-09-19 20:53 177,664 ----a-w c:\program files\KB36781.exe
2008-01-01 19:26 22,328 ----a-w c:\documents and settings\mike\Application Data\PnkBstrK.sys
2008-04-25 00:41 168 --sh--r c:\windows\system32\AC5A72621E.sys
2008-04-25 00:41 5,852 --sha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7FB4D521-5A8A-3405-9A14-961440FCA2E2}]
2008-10-01 12:57 167936 --a------ c:\windows\system32\mwb43177.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-11 49152]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-09-25 90112]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-06-13 127036]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-14 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-03 1603152]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]

c:\documents and settings\mike\Start Menu\Programs\Startup\
Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-12-10 344064]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\PnkBstrA.exe"=
"c:\\WINDOWS\\system32\\PnkBstrB.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-MSKDetectorExe - c:\program files\McAfee\SpamKiller\MSKDetct.exe
Notify-__c004A5F0 - c:\windows\system32\__c004A5F0.dat

.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.google.com/
R0 -: HKLM-Main,Start Page = hxxp://www.dell.com
R1 -: HKCU-Internet Settings,ProxyOverride = *.local
O8 -: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 -: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-06 16:08:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\ATI Technologies\ATI.ACE\CLI.exe
c:\windows\system32\PnkBstrA.exe
c:\windows\system32\PSIService.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\wscntfy.exe
c:\program files\ATI Technologies\ATI.ACE\CLI.exe
c:\program files\ATI Technologies\ATI.ACE\CLI.exe
c:\program files\Java\jre1.6.0_05\bin\jucheck.exe
.
**************************************************************************
.
Completion time: 2008-11-06 16:14:51 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-06 21:14:14

Pre-Run: 37,433,339,904 bytes free
Post-Run: 37,897,621,504 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

138 --- E O F --- 2008-03-03 03:45:42

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:16:16 PM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\mike\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: D - {7FB4D521-5A8A-3405-9A14-961440FCA2E2} - C:\WINDOWS\system32\mwb43177.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

--
End of file - 6826 bytes

tetonbob · 11-06-2008, 05:21 PM

Yes, indeed. I'll recommend one once I gather a bit more information

Please go to: VirusTotal

On the page you'll find a "Browse" button.
Next to the browse button you'll see a box to enter text.
Please copy/paste the following:

c:\Program Files\KB45785.exe
Then click the "Send File " button just below.
This will scan the file. Please be patient.
Once scanned, copy and paste the results in your next reply.
Please repeat for the following files:
- c:\Program Files\KB36781.exe

cmeg26 · 11-07-2008, 07:22 AM

File KB45785.exe received on 11.07.2008 15:14:12 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED

Result: 15/36 (41.67%)
Loading server information...
Your file is queued in position: 1.
Estimated start time is between 38 and 55 seconds.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:

Antivirus Version Last Update Result
AhnLab-V3 2008.11.7.1 2008.11.07 -
AntiVir 7.9.0.26 2008.11.07 -
Authentium 5.1.0.4 2008.11.07 -
Avast 4.8.1248.0 2008.11.06 Win32:Trojan-gen {Other}
AVG 8.0.0.161 2008.11.07 BHO.FRK
BitDefender 7.2 2008.11.07 -
CAT-QuickHeal 9.50 2008.11.07 -
ClamAV 0.94.1 2008.11.07 -
DrWeb 4.44.0.09170 2008.11.07 Trojan.MulDrop.19008
eSafe 7.0.17.0 2008.11.06 -
eTrust-Vet 31.6.6195 2008.11.06 -
Ewido 4.0 2008.11.07 -
F-Prot 4.4.4.56 2008.11.07 -
F-Secure 8.0.14332.0 2008.11.07 Trojan:W32/BHO.EUI
Fortinet 3.117.0.0 2008.11.07 -
GData 19 2008.11.07 Win32:Trojan-gen {Other}
Ikarus T3.1.1.45.0 2008.11.07 Trojan.Win32.BHO.g
K7AntiVirus 7.10.519 2008.11.07 Trojan.Win32.Malware.1
Kaspersky 7.0.0.125 2008.11.07 Trojan.Win32.BHO.hdt
McAfee 5426 2008.11.06 -
Microsoft 1.4104 2008.11.07 Trojan:Win32/BHO.G
NOD32 3594 2008.11.07 Win32/BHO.NHM
Norman 5.80.02 2008.11.06 -
Panda 9.0.0.4 2008.11.06 Suspicious file
PCTools 4.4.2.0 2008.11.07 -
Prevx1 V2 2008.11.07 Worm
Rising 21.02.42.00 2008.11.07 AdWare.Win32.Agent.cjo
SecureWeb-Gateway 6.7.6 2008.11.07 -
Sophos 4.35.0 2008.11.07 -
Sunbelt 3.1.1783.2 2008.11.05 -
Symantec 10 2008.11.07 -
TheHacker 6.3.1.1.143 2008.11.07 -
TrendMicro 8.700.0.1004 2008.11.07 -
VBA32 3.12.8.9 2008.11.06 Trojan.MulDrop.19008
ViRobot 2008.11.7.1457 2008.11.07 Trojan.Win32.Agent.177664
VirusBuster 4.5.11.0 2008.11.06 -
Additional information
File size: 173568 bytes
MD5...: 4d7821c7a90d8c5db542146214dfc60a
SHA1..: a4070cf0777a3ce7bd3f53e3346ca335bc1439ad
SHA256: 1a493f7cd6020793198be362a5818ad875b25d09ccf02296b39c52bf55c00df6
SHA512: 8e74c8f03d2fa31d3b09cd7d80f1c8b1c65351b8acef3a7539671320053e76b4
fa572b9cc59f00a13e115c6b913884374dee10de3da5924b67d9665ec6026481
PEiD..: -
TrID..: File type identification
Win32 Executable MS Visual C++ (generic) (65.2%)
Win32 Executable Generic (14.7%)
Win32 Dynamic Link Library (generic) (13.1%)
Generic Win/DOS Executable (3.4%)
DOS Executable Generic (3.4%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x401000
timedatestamp.....: 0x48e1ec8c (Tue Sep 30 09:08:28 2008)
machinetype.......: 0x14c (I386)

( 4 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x2f0 0x400 3.54 807dd8c2878d9e271d8e1c2acdfe1131
.rdata 0x2000 0x1e6 0x200 4.26 665a8bee7791abb343ad04fce602f787
.data 0x3000 0x6d0 0x800 0.15 a9746aaada8ba1a7334ea24e431821a7
.rsrc 0x4000 0x29288 0x29400 5.81 69a45d2c69c7ceb8eca0ba53704d8a4f

( 2 imports )
> SHELL32.dll: StrStrA, StrChrIA, ShellExecuteA, SHGetSpecialFolderPathA
> KERNEL32.dll: CopyFileA, lstrcpyA, lstrcatA, WriteFile, Sleep, SizeofResource, LockResource, LoadResource, GetModuleHandleA, FindResourceA, ExitProcess, CreateFileA, CloseHandle

( 0 exports )

Prevx info: http://info.prevx.com/aboutprogramte...3CBA003C52484F
packers (F-Prot): embedded

File KB36781.exe received on 11.07.2008 15:19:41 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED

Result: 15/36 (41.67%)
Loading server information...
Your file is queued in position: 5.
Estimated start time is between 70 and 100 seconds.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:

Antivirus Version Last Update Result
AhnLab-V3 2008.11.7.1 2008.11.07 -
AntiVir 7.9.0.26 2008.11.07 -
Authentium 5.1.0.4 2008.11.07 -
Avast 4.8.1248.0 2008.11.06 Win32:Trojan-gen {Other}
AVG 8.0.0.161 2008.11.07 -
BitDefender 7.2 2008.11.07 -
CAT-QuickHeal 9.50 2008.11.07 Trojan.Agent.aegc
ClamAV 0.94.1 2008.11.07 Trojan.Agent-54408
DrWeb 4.44.0.09170 2008.11.07 Trojan.MulDrop.19008
eSafe 7.0.17.0 2008.11.06 -
eTrust-Vet 31.6.6198 2008.11.07 -
Ewido 4.0 2008.11.07 Trojan.Agent.abzm
F-Prot 4.4.4.56 2008.11.07 -
F-Secure 8.0.14332.0 2008.11.07 Trojan.Win32.Agent.aegc
Fortinet 3.117.0.0 2008.11.07 -
GData 19 2008.11.07 Win32:Trojan-gen {Other}
Ikarus T3.1.1.45.0 2008.11.07 Virus.Trojan.Win32.Agent.aegc
K7AntiVirus 7.10.519 2008.11.07 Trojan.Win32.Agent.aegc
Kaspersky 7.0.0.125 2008.11.07 Trojan.Win32.Agent.aegc
McAfee 5426 2008.11.06 -
Microsoft 1.4104 2008.11.07 -
NOD32 3594 2008.11.07 Win32/BHO.NHM
Norman 5.80.02 2008.11.06 -
Panda 9.0.0.4 2008.11.06 Suspicious file
PCTools 4.4.2.0 2008.11.07 -
Prevx1 V2 2008.11.07 Worm
Rising 21.02.42.00 2008.11.07 -
SecureWeb-Gateway 6.7.6 2008.11.07 -
Sophos 4.35.0 2008.11.07 -
Sunbelt 3.1.1783.2 2008.11.05 -
Symantec 10 2008.11.07 -
TheHacker 6.3.1.1.143 2008.11.07 -
TrendMicro 8.700.0.1004 2008.11.07 -
VBA32 3.12.8.9 2008.11.06 Trojan.Win32.Agent.aegc
ViRobot 2008.11.7.1457 2008.11.07 Trojan.Win32.Agent.177664
VirusBuster 4.5.11.0 2008.11.06 -
Additional information
File size: 177664 bytes
MD5...: 6dfdba301b4e17e0ecaa2e2bf63ac680
SHA1..: 9969bbb8bf92b5d20968caa1ff69c4c08f50c6a4
SHA256: bbb2b2f2c31b9cbb69561fb8e1765f89f7a1f18492c9bdab2c13509329d6b875
SHA512: 0fcaf32604165ab548b01f611dcfd36540c6e724da5e0aa166eb16c3a141df13
b048336e782a935478eecdc9fd5ea2597b1945dbb00fecc43be876c622a8703b
PEiD..: -
TrID..: File type identification
Win32 Executable MS Visual C++ (generic) (65.2%)
Win32 Executable Generic (14.7%)
Win32 Dynamic Link Library (generic) (13.1%)
Generic Win/DOS Executable (3.4%)
DOS Executable Generic (3.4%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x401000
timedatestamp.....: 0x48d366c2 (Fri Sep 19 08:45:54 2008)
machinetype.......: 0x14c (I386)

( 4 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x2f0 0x400 3.54 96c9f4a457acd22193cd410039d50584
.rdata 0x2000 0x1e6 0x200 4.26 665a8bee7791abb343ad04fce602f787
.data 0x3000 0x6d0 0x800 0.15 7b5da2397741923607edd567fb48d3c5
.rsrc 0x4000 0x2a288 0x2a400 5.71 0a8105a1ef3e8d9ecc42a2cf7603973e

( 2 imports )
> SHELL32.dll: StrStrA, StrChrIA, ShellExecuteA, SHGetSpecialFolderPathA
> KERNEL32.dll: CopyFileA, lstrcpyA, lstrcatA, WriteFile, Sleep, SizeofResource, LockResource, LoadResource, GetModuleHandleA, FindResourceA, ExitProcess, CreateFileA, CloseHandle

( 0 exports )

Prevx info: http://info.prevx.com/aboutprogramte...3CBA005312BEE5

tetonbob · 11-07-2008, 08:20 AM

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Open notepad and copy/paste the text in the quotebox below into it:

Quote:

http://www.techsupportforum.com/security-center/hijackthis-log-help/309265-redirect-jump-problems.html#post1790320

Collect::
c:\windows\system32\mwb43177.dll
c:\program files\KB36781.exe
c:\Program Files\KB45785.exe

Save this as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

When ComboFix finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture a file to submit for analysis.

Ensure you are connected to the internet and click OK. A browser will open. Simply follow the instructions to copy/paste/send the requested file.

Please note:

If you do not get this browser opening, and are not successful at uploading the file, please report back, before continuing.

---------------------------------------------------------------------------------------------
Install this FREE AntiVirus program, update it, and run a full system scan.

Avira AntiVir Personal

Here is a tutorial on it's setup and use:

http://www.techsupportforum.com/cont...ticles/64.html

When the scan is complete, click on the Report button. A log file will open. Please post that in your next reply.

Do not install more than one antivirus program because they will conflict with each other. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out.

---------------------------------------------------------------------------------------------
Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

---------------------------------------------------------------------------------------------

cmeg26 · 11-07-2008, 04:49 PM

ComboFix 08-11-07.01 - mike 2008-11-07 17:57:22.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.669 [GMT -5:00]
Running from: c:\documents and settings\mike\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\mike\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\KB36781.exe
c:\program files\KB45785.exe
c:\windows\system32\mwb43177.dll

.
((((((((((((((((((((((((( Files Created from 2008-10-07 to 2008-11-07 )))))))))))))))))))))))))))))))
.

2008-11-05 17:09 . 2008-11-05 17:09 <DIR> d-------- C:\rsit
2008-11-05 16:57 . 2008-11-05 16:57 250 --a------ c:\windows\gmer.ini

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-03 03:31 --------- d-----w c:\program files\Dell
2008-11-03 03:13 --------- d-----w c:\program files\Oberon Media
2008-10-20 00:56 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-10-19 22:56 --------- d-----w c:\documents and settings\mike\Application Data\Pogo Games
2008-10-14 02:45 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-10-01 17:57 167,936 ----a-w c:\windows\system32\wb43177.dll
2008-09-21 23:40 --------- d-----w c:\documents and settings\mike\Application Data\Sonic
2008-01-01 19:26 22,328 ----a-w c:\documents and settings\mike\Application Data\PnkBstrK.sys
2008-04-25 00:41 168 --sh--r c:\windows\system32\AC5A72621E.sys
2008-04-25 00:41 5,852 --sha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-11 49152]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-09-25 90112]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-06-13 127036]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-14 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-03 1603152]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]

c:\documents and settings\mike\Start Menu\Programs\Startup\
Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-12-10 344064]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\PnkBstrA.exe"=
"c:\\WINDOWS\\system32\\PnkBstrB.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
- - - - ORPHANS REMOVED - - - -

BHO-{7FB4D521-5A8A-3405-9A14-961440FCA2E2} - c:\windows\system32\mwb43177.dll

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-07 17:59:11
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-11-07 17:59:39
ComboFix-quarantined-files.txt 2008-11-07 22:59:37
ComboFix2.txt 2008-11-06 21:14:52

Pre-Run: 37,834,567,680 bytes free
Post-Run: 37,872,701,440 bytes free

95 --- E O F --- 2008-03-03 03:45:42

Avira AntiVir Personal
Report file date: Friday, November 07, 2008 18:17

Scanning for 1019829 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 2) [5.1.2600]
Boot mode: Normally booted
Username: SYSTEM
Computer name: AIDEN

Version information:
BUILD.DAT : 8.2.0.334 16933 Bytes 10/16/2008 14:55:00
AVSCAN.EXE : 8.1.4.7 315649 Bytes 6/26/2008 15:57:53
AVSCAN.DLL : 8.1.4.0 40705 Bytes 5/26/2008 14:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 6/12/2008 19:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 5/26/2008 14:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 23:15:47
ANTIVIR1.VDF : 7.1.0.21 130560 Bytes 10/31/2008 23:15:49
ANTIVIR2.VDF : 7.1.0.44 139264 Bytes 11/6/2008 23:15:50
ANTIVIR3.VDF : 7.1.0.55 139776 Bytes 11/7/2008 23:15:52
Engineversion : 8.2.0.29
AEVDF.DLL : 8.1.0.6 102772 Bytes 10/14/2008 17:05:56
AESCRIPT.DLL : 8.1.1.13 332156 Bytes 11/7/2008 23:16:06
AESCN.DLL : 8.1.1.5 123251 Bytes 11/7/2008 23:16:05
AERDL.DLL : 8.1.1.3 438645 Bytes 11/7/2008 23:16:04
AEPACK.DLL : 8.1.3.3 393591 Bytes 11/7/2008 23:16:03
AEOFFICE.DLL : 8.1.0.30 196986 Bytes 11/7/2008 23:16:01
AEHEUR.DLL : 8.1.0.71 1487222 Bytes 11/7/2008 23:16:00
AEHELP.DLL : 8.1.1.3 119157 Bytes 11/7/2008 23:15:56
AEGEN.DLL : 8.1.1.0 319859 Bytes 11/7/2008 23:15:55
AEEMU.DLL : 8.1.0.9 393588 Bytes 10/14/2008 17:05:56
AECORE.DLL : 8.1.4.1 172405 Bytes 11/7/2008 23:15:53
AEBB.DLL : 8.1.0.3 53618 Bytes 10/14/2008 17:05:56
AVWINLL.DLL : 1.0.0.12 15105 Bytes 7/9/2008 15:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 5/16/2008 16:28:01
AVREP.DLL : 8.0.0.2 98344 Bytes 11/7/2008 23:15:52
AVREG.DLL : 8.0.0.1 33537 Bytes 5/9/2008 18:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 15:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 6/12/2008 19:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/23/2008 00:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 6/12/2008 19:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 19:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 6/12/2008 20:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 6/27/2008 20:34:37

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:, D:,
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Friday, November 07, 2008 18:17

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'jucheck.exe' - '1' Module(s) have been scanned
Scan process 'CLI.exe' - '1' Module(s) have been scanned
Scan process 'CLI.exe' - '1' Module(s) have been scanned
Scan process 'wscntfy.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'wdfmgr.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'PSIService.exe' - '1' Module(s) have been scanned
Scan process 'PnkBstrA.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'SPUVolumeWatcher.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'GrooveMonitor.exe' - '1' Module(s) have been scanned
Scan process 'OpWareSE4.exe' - '1' Module(s) have been scanned
Scan process 'DLACTRLW.EXE' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'CLI.exe' - '1' Module(s) have been scanned
Scan process 'hpwuSchd2.exe' - '1' Module(s) have been scanned
Scan process 'DMXLauncher.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
40 processes with 40 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!
[WARNING] System error [21]: The device is not ready.

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '67' files ).

Starting the file scan:

Begin scan in 'C:\'
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\Qoobox\Quarantine\C\WINDOWS\system32\mmx17333.dll.vir
[DETECTION] Is the TR/Agent.159744.D Trojan
[NOTE] The file was moved to '498cd137.qua'!
C:\Qoobox\Quarantine\C\WINDOWS\system32\mx17333.dll.vir
[DETECTION] Is the TR/Agent.159744.D Trojan
[NOTE] The file was moved to '4945d143.qua'!
C:\Qoobox\Quarantine\C\WINDOWS\system32\__c004A5F0.dat.vir
[DETECTION] Is the TR/Agent.aaqk.4 Trojan
[NOTE] The file was moved to '4977d12a.qua'!
C:\Qoobox\Quarantine\C\WINDOWS\system32\__c00673D9.exe.vir
[DETECTION] Is the TR/Agent.159744.D Trojan
[NOTE] The file was moved to '4870b4bb.qua'!
C:\Qoobox\Quarantine\C\WINDOWS\system32\~.exe.vir
[DETECTION] Is the TR/Agent.aaqk Trojan
[NOTE] The file was moved to '4979d0fa.qua'!
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP388\A0034767.exe
[DETECTION] Is the TR/Agent.159744.D Trojan
[NOTE] The file was moved to '4944d18e.qua'!
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP388\A0034768.exe
[DETECTION] Is the TR/Agent.aaqk Trojan
[NOTE] The file was moved to '4944d18f.qua'!
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP388\A0034769.dll
[DETECTION] Is the TR/Agent.159744.D Trojan
[NOTE] The file was moved to '484187c0.qua'!
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP388\A0034771.dll
[DETECTION] Is the TR/Agent.159744.D Trojan
[NOTE] The file was moved to '4944d191.qua'!
Begin scan in 'D:\' <Backup>

End of the scan: Friday, November 07, 2008 18:42
Used time: 25:11 Minute(s)

The scan has been done completely.

6164 Scanning directories
308608 Files were scanned
9 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
9 files were moved to quarantine
0 files were renamed
1 Files cannot be scanned
308598 Files not concerned
3724 Archives were scanned
2 Warnings
9 Notes

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:46:25 PM, on 11/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Documents and Settings\mike\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

--
End of file - 7329 bytes

tetonbob · 11-07-2008, 05:36 PM

Good job.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

Using Windows Explorer, or Windows Search, locate and delete the following file:

C:\WINDOWS\system32\wb43177.dll

Let me know if you have any trouble with that. Also let me know how the machine is behaving. We'll still have a bit more work to do.

---------------------------------------------------------------------------------------------

cmeg26 · 11-08-2008, 04:44 PM

Ok. That was easy. I deleted the file. As for my computer, it seems to be running much faster now. Pages are not taking forever to load. I haven't used my computer much in the last day but it appears as though the redirect problem is fixed.

I noticed that my internet browse security settings have been changed. (Stuff about viewing over a secure connection and leaving a secure connection) I know all that is probably better for my computer but at what point do I not proceed? How do I know what sites to trust, etc?

I know you said there is more work to be done but when everything is set but when we're through would you mind giving me a quick run-down of the do's and don't's? I really appreciate all you are doing for me.
Caroline

tetonbob · 11-08-2008, 06:10 PM

Hi Caroline -

Yes, but let's take care of a couple more things first.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 10. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
Click the "Download" button to the right.
Select the Windows platform from the dropdown menu.
Read the License Agreement and then check the box that says: "Accept License Agreement". Click on Continue.The page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u10-windows-i586-p.exe to install the newest version.

After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH Checked
  - Applications and Applets
    Trace and Log Files
- Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
- Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.

---------------------------------------------------------------------------------------------

Please perform this online scan to help look for remnants

Establish an internet connection & perform an online scan with Firefox or Internet Explorer at Kaspersky Online Scanner

**Note**

To optimize scanning time and produce a more sensible report for review:

Close any open programs
Turn off the real time scanner of any existing antivirus program while performing the online scan.

Click Accept, when prompted to download and install the program files and database of malware definitions.

Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
Once the update is complete, click on Settings. Uncheck Mail databases.
Next, click on My Computer under the green Scan bar to the left to start the scan.
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Click View scan report at the bottom.
Click the Save Report As... button.
Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

---------------------------------------------------------------------------------------------

Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

---------------------------------------------------------------------------------------------

cmeg26 · 11-08-2008, 10:05 PM

I got everything done okay. I just noticed a file that appeared on my desktop. "Thumbs.db" I only noticed it today but I know it wasn't there a few days ago as I cleaned up my desktop. It says it was modified on 11/4/08 11:44pm. I don't know if that's important or not. Here are the other log files.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, November 8, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, November 09, 2008 02:11:14
Records in database: 1376081
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 51518
Threat name: 2
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 00:56:10

File name / Threat name / Threats count
C:\Qoobox\Quarantine\[4]-Submit_2008-11-07@17.57.zip Infected: Trojan.Win32.Agent.aegc 1
C:\Qoobox\Quarantine\[4]-Submit_2008-11-07@17.57.zip Infected: Trojan.Win32.BHO.hdt 1
C:\RECYCLER\S-1-5-21-2067022639-1124918080-2584235172-1006\Dc2.dll Infected: Trojan.Win32.BHO.hdt 1

The selected area was scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:54 PM, on 11/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\mike\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

--
End of file - 7401 bytes

tetonbob · 11-09-2008, 09:06 AM

Ok, that looks good. Those items are in ComboFix quarantine, or Recycle Bin, and will be removed when we uninstall ComboFix using a special directive.

About the IE message...

I would recommend you visit Windows Update, and allow Internet Explorer 7 to be installed. It's more secure than IE6.

That message typically shows up when settings are restored to default. It means you're changing from an http to an https server, or vice versa.

You are about to view pages over a secure connection.
- OR -
You are about to leave a secure Internet connection. It will be possible for others to view information you send

To manually change that setting in IE, go to Tools > Internet Options > Advanced and uncheck the box next to "Warn if changing between secure and non secure mode". Or, the better option is...the first time the message appears check the box "In the Future, do not show this warning".

About thumbs.db

It's a legit Windows file which appeared because we unhid hidden/system files. It should hide again when we uninstall ComboFix. In any case, it' not malicious.

Your logs appear clean.You should be good to go. We still have a few items to address.

Go to

-> Run -> copy/paste in the following single line command & click OK

combofix /u

This will uninstall ComboFix. It will also implement some cleanup procedures and reset System Restore points.

Now that your system is clean, to help protect your computer in the future I recommend that you follow these steps and look into the following free programs:

Microsoft Windows Update - http://www.windowsupdate.com
Visit regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
SpywareBlaster to help prevent spyware from installing in the first place.
- Install & update SpywareBlaster with the latest definitions.
  After you have updated, click the button - enable protection for all unprotected items
Winpatrol

Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here.

You can get a free copy of Winpatrol or use the Plus version for more features.

You can read Winpatrol's FAQ if you run into problems.
MVPS HOST FILE
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.
- Download Host.zip to your desktop.
- From your Desktop right-click (hosts.zip) and select:
  Extract All from the menu.
- Click Next, click Next, select the option:
  "Show Extracted files", click Finish
- This will open the newly created hosts folder on your Desktop.
- Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated HOSTS file to the correct location on your machine.
- Once updated you should see another prompt that the task was completed.
ANTIVIRUS SOFTWARE
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out.

Do not install more than one AntiVirus program because they will conflict with each other.
FIREWALL
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here

Do not install more than one firewall program because they will conflict with each other.

Scan here http://secunia.com/software_inspector/ for out of date & vulnerable common applications on your computer

Here are some additional utilities that will further enhance your safety.

http://www.trillian.cc ? Trillian or http://www.miranda-im.com ? Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
http://www.mozilla.org/products/firefox/ - Firefox - Use this alternate browser. While Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.
http://java.com/en/index.jsp - Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.
http://www.aumha.org/downloads/erunt-setup.exe - ERUNT - A useful freeware utility for users of Windows 2000/XP//Vista. It's made up of two parts - ERUNT & NTREGOPT.

ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

If you want to fight back the Malware Writers that have made your life a misery, please take a look here and read what you can do against it.

Please respond to this thread one more time so we can mark this thread as resolved.

cmeg26 · 11-09-2008, 03:44 PM

ARRGGHH!!!

It seemed as though everything was okay. I changed my MVPS Host file, then I went to MS Windows update and downloaded and installed the 20 updates that were required.

After restarting my computer to complete the installation I have not been able to access any websites without being redirected to the Dell page that reads:
"Sorry, we couldn't find hxxp://pagead2.googlesyndication.com/pagead/ads%3Fclient. Here are some related websites:" or something similar.

I had this page (techsupport) saved as a shortcut on my desktop, but I am not able to access my links either without being redirected. I can see the desired page but when the page finishes loading it switches to the Dell page. I had to hit the Stop button so that it would stay on this page.

Using Google to search for this forum and other sites seems to work fine.

I would like to continue to add all the programs that you recommended but I don't want to interfere with anything in case there is still a problem. Is this a new bug or just something screwy with Dell?

tetonbob · 11-09-2008, 06:11 PM

Open HijackThis and click on 'Do a System Scan Only'. Place a check next to the following entries if they exist (make sure you do not miss any) and click Fix Checked

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us

Close HijackThis now.

---------------------------------------------------------------------------------------------

Let me know if that helps.

cmeg26 · 11-09-2008, 09:00 PM

That didn't help but I figured out (I think) what the problem was.

At some point in updating Windows and restarting my computer, Internet Explorer was removed. I had noticed that an icon was missing off my desktop but couldn't remember what had been there. After following your instructions and not having any luck I realized what was missing. I went to Add/Remove windows components and saw that IE was not installed.

I have since installed Firefox and everything seems to be working fine. Do I need to have IE installed or can I use Firefox exclusively?

I also have a few other questions as well, if you wouldn't mind helping me:

1) Do I need to purchase a firewall or is there a permanent free version to download? I checked out the link you included and unless I am mistaken they are all trial versions. Would you recommend one over another?

2) In one of the articles you linked to it read: "In addition, never give out personal information of any sort online...." Does this include online shopping and banking?

Thank you,
Caroline

tetonbob · 11-09-2008, 10:06 PM

Hi Caroline -

Internet Explorer is an integral part of Windows. It's highly unlikely a visit to the Windows Update site would leave you with no Internet Explorer.

If, as part of the updates, you installed IE7 as I suggested, it should be listed in Add or Remove Programs as Windows Internet Explorer 7.

It's also available as a single download here

http://www.microsoft.com/windows/dow.../getitnow.mspx

You may need IE for some things, such as visiting the Windows Update site. That can also be done using IE Tab addon for Firefox, but I have IE on my machines; some sites render better using IE.

Here is a list of some firewalls. I like Online Armor best of these, many people like ZoneAlarm and Comodo.

Online shopping and banking, I do all the time. I just am careful that I know the site, and it has an https URL. I think that information means to be careful with your SSN and your physical address.

Does that help?

cmeg26 · 11-10-2008, 08:27 AM

I realized last night that I couldn't have completely removed IE when updating my computer. It was just removed from the Start Menu and my Desktop. Even after downloading and installing IE7 from the link you provided didn't put it back into either place but I added it through Add/Remove Windows Components.

Quite a while back I had updated to IE7 but I didn't like the "tabs" or the whole look of the program. I was reluctant to change so I downloaded the old version again and switched back. I am assuming that's why it sort of disappeared when I updated.

I now have IE7, a firewall and an antivirus program installed on my computer. I will be adding the other suggested programs as well.

I would like to thank you for all the time you have put into helping me. I truly appreciate it. I will definitely be taking a lot more precautions when computing from now on. As much as I appreciate your help I hope I never need it again. :)

Thank you, thank you, thank you!!

Caroline

BTW, I assume I no longer need GMER or RSIT, correct?

11-03-2008, 07:13 PM	#1 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Redirect/Jump Problems I have finally gotten irritated enough to try to get rid of this annoying problem. I just hope it hasn't done any harm to my computer. I have read other threads on this and here is my HijackThis log. Please let me know what to do to fix my computer. Thank you. Caroline Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 952 PM, on 11/3/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PSIService.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\mike\Desktop\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: D - {7FB4D521-5A8A-3405-9A14-961440FCA2E2} - C:\WINDOWS\system32\mwb43177.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [A00F17A26A.exe] C:\DOCUME~1\mike\LOCALS~1\Temp\_A00F17A26A.exe O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU) O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL O20 - Winlogon Notify: __c004A5F0 - C:\WINDOWS\system32\__c004A5F0.dat O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe -- End of file - 7128 bytes

11-05-2008, 07:54 AM	#2 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems *BUMP* Would someone please help me with my computer?

11-05-2008, 05:36 PM	#5 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,231 OS: 2000 Pro; XP Pro; XP Home	Re: Redirect/Jump Problems Let's take care of the malware issues first, then see what we can do about the others. I see no evidence of an AntiVirus program on your system. This must be resolved. Connecting to the Internet without antivirus protection is a "Welcome" doormat for malware. It can take as little as eight seconds to infect an unprotected computer. We will address that during the course of this fix, after we've rid the machine of some malware. Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. --------------------------------------------------------------------------------------------- Download ComboFix from one of these locations: Link 1 Link 2 Link 3 * IMPORTANT !!! Place combofix.exe on your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix. Double click on combofix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement. ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says: The Recovery Console was successfully installed. Click on Yes, to continue scanning for malware. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Post that log in your next reply Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall. --------------------------------------------------------------------------------------------- Ensure your AntiVirus and AntiSpyware applications are re-enabled. A reboot should have done this. Open HijackThis (not RSIT) and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here. --------------------------------------------------------------------------------------------- __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-06-2008, 02:22 PM	#6 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems I figured I'd need an anti-virus program at some point. I just don't know which one would be better. Would you recommend one over another? Thanks again, Caroline ComboFix 08-11-05.02 - mike 2008-11-06 16:05:36.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.697 [GMT -5:00] Running from: c:\documents and settings\mike\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\documents and settings\Guest\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML c:\program files\Internet Explorer\msimg32.dll c:\windows\IE4 Error Log.txt c:\windows\system32\__c004A5F0.dat c:\windows\system32\__c00673D9.exe c:\windows\system32\~.exe c:\windows\system32\AutoRun.inf c:\windows\system32\mmx17333.dll c:\windows\system32\mww89028.dll c:\windows\system32\mx17333.dll c:\windows\system32\ww89028.dll C:\xcrashdump.dat . ((((((((((((((((((((((((( Files Created from 2008-10-06 to 2008-11-06 ))))))))))))))))))))))))))))))) . 2008-11-05 17:09 . 2008-11-05 17:09 <DIR> d-------- C:\rsit 2008-11-05 16:57 . 2008-11-05 16:57 250 --a------ c:\windows\gmer.ini . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-11-03 03:31 --------- d-----w c:\program files\Dell 2008-11-03 03:13 --------- d-----w c:\program files\Oberon Media 2008-10-20 00:56 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP 2008-10-19 22:56 --------- d-----w c:\documents and settings\mike\Application Data\Pogo Games 2008-10-14 02:45 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help 2008-10-01 17:57 173,568 ----a-w c:\program files\KB45785.exe 2008-09-21 23:40 --------- d-----w c:\documents and settings\mike\Application Data\Sonic 2008-09-19 20:53 177,664 ----a-w c:\program files\KB36781.exe 2008-01-01 19:26 22,328 ----a-w c:\documents and settings\mike\Application Data\PnkBstrK.sys 2008-04-25 00:41 168 --sh--r c:\windows\system32\AC5A72621E.sys 2008-04-25 00:41 5,852 --sha-w c:\windows\system32\KGyGaAvL.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . Note empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7FB4D521-5A8A-3405-9A14-961440FCA2E2}] 2008-10-01 12:57 167936 --a------ c:\windows\system32\mwb43177.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 94208] "ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-06-10 249856] "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920] "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-11 49152] "ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-09-25 90112] "igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208] "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824] "igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696] "DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-06-13 127036] "CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-14 644696] "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-03 1603152] "SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472] "OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016] c:\documents and settings\mike\Start Menu\Programs\Startup\ Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-12-10 344064] [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusOverride"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\WINDOWS\\system32\\PnkBstrA.exe"= "c:\\WINDOWS\\system32\\PnkBstrB.exe"= "c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"= "c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"= "c:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"= "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"= "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"= "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"= [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 . - - - - ORPHANS REMOVED - - - - HKLM-Run-MSKDetectorExe - c:\program files\McAfee\SpamKiller\MSKDetct.exe Notify-__c004A5F0 - c:\windows\system32\__c004A5F0.dat . ------- Supplementary Scan ------- . R0 -: HKCU-Main,Start Page = hxxp://www.google.com/ R0 -: HKLM-Main,Start Page = hxxp://www.dell.com R1 -: HKCU-Internet Settings,ProxyOverride = .local O8 -: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000 O8 -: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta . *********************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-11-06 16:08:41 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ********************************************************************** . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ati2evxx.exe c:\windows\system32\ati2evxx.exe c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\program files\ATI Technologies\ATI.ACE\CLI.exe c:\windows\system32\PnkBstrA.exe c:\windows\system32\PSIService.exe c:\windows\system32\wdfmgr.exe c:\windows\system32\wscntfy.exe c:\program files\ATI Technologies\ATI.ACE\CLI.exe c:\program files\ATI Technologies\ATI.ACE\CLI.exe c:\program files\Java\jre1.6.0_05\bin\jucheck.exe . ************************************************************************ . Completion time: 2008-11-06 16:14:51 - machine was rebooted ComboFix-quarantined-files.txt 2008-11-06 21:14:14 Pre-Run: 37,433,339,904 bytes free Post-Run: 37,897,621,504 bytes free WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect 138 --- E O F --- 2008-03-03 03:45:42 Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:16:16 PM, on 11/6/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PSIService.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\notepad.exe C:\Documents and Settings\mike\Desktop\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: D - {7FB4D521-5A8A-3405-9A14-961440FCA2E2} - C:\WINDOWS\system32\mwb43177.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU) O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe -- End of file - 6826 bytes

11-06-2008, 05:21 PM	#7 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,231 OS: 2000 Pro; XP Pro; XP Home	Re: Redirect/Jump Problems Yes, indeed. I'll recommend one once I gather a bit more information Please go to: VirusTotal On the page you'll find a "Browse" button. Next to the browse button you'll see a box to enter text. Please copy/paste the following: c:\Program Files\KB45785.exe Then click the "Send File " button just below. This will scan the file. Please be patient. Once scanned, copy and paste the results in your next reply. Please repeat for the following files: c:\Program Files\KB36781.exe __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-07-2008, 07:22 AM	#8 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems File KB45785.exe received on 11.07.2008 15:14:12 (CET) Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED Result: 15/36 (41.67%) Loading server information... Your file is queued in position: 1. Estimated start time is between 38 and 55 seconds. Do not close the window until scan is complete. The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result. If you are waiting for more than five minutes you have to resend your file. Your file is being scanned by VirusTotal in this moment, results will be shown as they're generated. Compact Print results Your file has expired or does not exists. Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time. You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished. Email: Antivirus Version Last Update Result AhnLab-V3 2008.11.7.1 2008.11.07 - AntiVir 7.9.0.26 2008.11.07 - Authentium 5.1.0.4 2008.11.07 - Avast 4.8.1248.0 2008.11.06 Win32:Trojan-gen {Other} AVG 8.0.0.161 2008.11.07 BHO.FRK BitDefender 7.2 2008.11.07 - CAT-QuickHeal 9.50 2008.11.07 - ClamAV 0.94.1 2008.11.07 - DrWeb 4.44.0.09170 2008.11.07 Trojan.MulDrop.19008 eSafe 7.0.17.0 2008.11.06 - eTrust-Vet 31.6.6195 2008.11.06 - Ewido 4.0 2008.11.07 - F-Prot 4.4.4.56 2008.11.07 - F-Secure 8.0.14332.0 2008.11.07 Trojan:W32/BHO.EUI Fortinet 3.117.0.0 2008.11.07 - GData 19 2008.11.07 Win32:Trojan-gen {Other} Ikarus T3.1.1.45.0 2008.11.07 Trojan.Win32.BHO.g K7AntiVirus 7.10.519 2008.11.07 Trojan.Win32.Malware.1 Kaspersky 7.0.0.125 2008.11.07 Trojan.Win32.BHO.hdt McAfee 5426 2008.11.06 - Microsoft 1.4104 2008.11.07 Trojan:Win32/BHO.G NOD32 3594 2008.11.07 Win32/BHO.NHM Norman 5.80.02 2008.11.06 - Panda 9.0.0.4 2008.11.06 Suspicious file PCTools 4.4.2.0 2008.11.07 - Prevx1 V2 2008.11.07 Worm Rising 21.02.42.00 2008.11.07 AdWare.Win32.Agent.cjo SecureWeb-Gateway 6.7.6 2008.11.07 - Sophos 4.35.0 2008.11.07 - Sunbelt 3.1.1783.2 2008.11.05 - Symantec 10 2008.11.07 - TheHacker 6.3.1.1.143 2008.11.07 - TrendMicro 8.700.0.1004 2008.11.07 - VBA32 3.12.8.9 2008.11.06 Trojan.MulDrop.19008 ViRobot 2008.11.7.1457 2008.11.07 Trojan.Win32.Agent.177664 VirusBuster 4.5.11.0 2008.11.06 - Additional information File size: 173568 bytes MD5...: 4d7821c7a90d8c5db542146214dfc60a SHA1..: a4070cf0777a3ce7bd3f53e3346ca335bc1439ad SHA256: 1a493f7cd6020793198be362a5818ad875b25d09ccf02296b39c52bf55c00df6 SHA512: 8e74c8f03d2fa31d3b09cd7d80f1c8b1c65351b8acef3a7539671320053e76b4 fa572b9cc59f00a13e115c6b913884374dee10de3da5924b67d9665ec6026481 PEiD..: - TrID..: File type identification Win32 Executable MS Visual C++ (generic) (65.2%) Win32 Executable Generic (14.7%) Win32 Dynamic Link Library (generic) (13.1%) Generic Win/DOS Executable (3.4%) DOS Executable Generic (3.4%) PEInfo: PE Structure information ( base data ) entrypointaddress.: 0x401000 timedatestamp.....: 0x48e1ec8c (Tue Sep 30 09:08:28 2008) machinetype.......: 0x14c (I386) ( 4 sections ) name viradd virsiz rawdsiz ntrpy md5 .text 0x1000 0x2f0 0x400 3.54 807dd8c2878d9e271d8e1c2acdfe1131 .rdata 0x2000 0x1e6 0x200 4.26 665a8bee7791abb343ad04fce602f787 .data 0x3000 0x6d0 0x800 0.15 a9746aaada8ba1a7334ea24e431821a7 .rsrc 0x4000 0x29288 0x29400 5.81 69a45d2c69c7ceb8eca0ba53704d8a4f ( 2 imports ) > SHELL32.dll: StrStrA, StrChrIA, ShellExecuteA, SHGetSpecialFolderPathA > KERNEL32.dll: CopyFileA, lstrcpyA, lstrcatA, WriteFile, Sleep, SizeofResource, LockResource, LoadResource, GetModuleHandleA, FindResourceA, ExitProcess, CreateFileA, CloseHandle ( 0 exports ) Prevx info: http://info.prevx.com/aboutprogramte...3CBA003C52484F packers (F-Prot): embedded File KB36781.exe received on 11.07.2008 15:19:41 (CET) Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED Result: 15/36 (41.67%) Loading server information... Your file is queued in position: 5. Estimated start time is between 70 and 100 seconds. Do not close the window until scan is complete. The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result. If you are waiting for more than five minutes you have to resend your file. Your file is being scanned by VirusTotal in this moment, results will be shown as they're generated. Compact Print results Your file has expired or does not exists. Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time. You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished. Email: Antivirus Version Last Update Result AhnLab-V3 2008.11.7.1 2008.11.07 - AntiVir 7.9.0.26 2008.11.07 - Authentium 5.1.0.4 2008.11.07 - Avast 4.8.1248.0 2008.11.06 Win32:Trojan-gen {Other} AVG 8.0.0.161 2008.11.07 - BitDefender 7.2 2008.11.07 - CAT-QuickHeal 9.50 2008.11.07 Trojan.Agent.aegc ClamAV 0.94.1 2008.11.07 Trojan.Agent-54408 DrWeb 4.44.0.09170 2008.11.07 Trojan.MulDrop.19008 eSafe 7.0.17.0 2008.11.06 - eTrust-Vet 31.6.6198 2008.11.07 - Ewido 4.0 2008.11.07 Trojan.Agent.abzm F-Prot 4.4.4.56 2008.11.07 - F-Secure 8.0.14332.0 2008.11.07 Trojan.Win32.Agent.aegc Fortinet 3.117.0.0 2008.11.07 - GData 19 2008.11.07 Win32:Trojan-gen {Other} Ikarus T3.1.1.45.0 2008.11.07 Virus.Trojan.Win32.Agent.aegc K7AntiVirus 7.10.519 2008.11.07 Trojan.Win32.Agent.aegc Kaspersky 7.0.0.125 2008.11.07 Trojan.Win32.Agent.aegc McAfee 5426 2008.11.06 - Microsoft 1.4104 2008.11.07 - NOD32 3594 2008.11.07 Win32/BHO.NHM Norman 5.80.02 2008.11.06 - Panda 9.0.0.4 2008.11.06 Suspicious file PCTools 4.4.2.0 2008.11.07 - Prevx1 V2 2008.11.07 Worm Rising 21.02.42.00 2008.11.07 - SecureWeb-Gateway 6.7.6 2008.11.07 - Sophos 4.35.0 2008.11.07 - Sunbelt 3.1.1783.2 2008.11.05 - Symantec 10 2008.11.07 - TheHacker 6.3.1.1.143 2008.11.07 - TrendMicro 8.700.0.1004 2008.11.07 - VBA32 3.12.8.9 2008.11.06 Trojan.Win32.Agent.aegc ViRobot 2008.11.7.1457 2008.11.07 Trojan.Win32.Agent.177664 VirusBuster 4.5.11.0 2008.11.06 - Additional information File size: 177664 bytes MD5...: 6dfdba301b4e17e0ecaa2e2bf63ac680 SHA1..: 9969bbb8bf92b5d20968caa1ff69c4c08f50c6a4 SHA256: bbb2b2f2c31b9cbb69561fb8e1765f89f7a1f18492c9bdab2c13509329d6b875 SHA512: 0fcaf32604165ab548b01f611dcfd36540c6e724da5e0aa166eb16c3a141df13 b048336e782a935478eecdc9fd5ea2597b1945dbb00fecc43be876c622a8703b PEiD..: - TrID..: File type identification Win32 Executable MS Visual C++ (generic) (65.2%) Win32 Executable Generic (14.7%) Win32 Dynamic Link Library (generic) (13.1%) Generic Win/DOS Executable (3.4%) DOS Executable Generic (3.4%) PEInfo: PE Structure information ( base data ) entrypointaddress.: 0x401000 timedatestamp.....: 0x48d366c2 (Fri Sep 19 08:45:54 2008) machinetype.......: 0x14c (I386) ( 4 sections ) name viradd virsiz rawdsiz ntrpy md5 .text 0x1000 0x2f0 0x400 3.54 96c9f4a457acd22193cd410039d50584 .rdata 0x2000 0x1e6 0x200 4.26 665a8bee7791abb343ad04fce602f787 .data 0x3000 0x6d0 0x800 0.15 7b5da2397741923607edd567fb48d3c5 .rsrc 0x4000 0x2a288 0x2a400 5.71 0a8105a1ef3e8d9ecc42a2cf7603973e ( 2 imports ) > SHELL32.dll: StrStrA, StrChrIA, ShellExecuteA, SHGetSpecialFolderPathA > KERNEL32.dll: CopyFileA, lstrcpyA, lstrcatA, WriteFile, Sleep, SizeofResource, LockResource, LoadResource, GetModuleHandleA, FindResourceA, ExitProcess, CreateFileA, CloseHandle ( 0 exports ) Prevx info: http://info.prevx.com/aboutprogramte...3CBA005312BEE5

11-07-2008, 05:36 PM	#11 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,231 OS: 2000 Pro; XP Pro; XP Home	Re: Redirect/Jump Problems Good job. Go to My Computer->Tools->Folder Options->View tab: * Under the Hidden files and folders heading, select Show hidden files and folders. * Uncheck the Hide protected operating system files (recommended) option. * Also make sure there is no checkmark beside Hide file extensions for known file types * Click Yes to confirm and then click OK. Using Windows Explorer, or Windows Search, locate and delete the following file: C:\WINDOWS\system32\wb43177.dll Let me know if you have any trouble with that. Also let me know how the machine is behaving. We'll still have a bit more work to do. --------------------------------------------------------------------------------------------- __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-08-2008, 04:44 PM	#12 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems Ok. That was easy. I deleted the file. As for my computer, it seems to be running much faster now. Pages are not taking forever to load. I haven't used my computer much in the last day but it appears as though the redirect problem is fixed. I noticed that my internet browse security settings have been changed. (Stuff about viewing over a secure connection and leaving a secure connection) I know all that is probably better for my computer but at what point do I not proceed? How do I know what sites to trust, etc? I know you said there is more work to be done but when everything is set but when we're through would you mind giving me a quick run-down of the do's and don't's? I really appreciate all you are doing for me. Caroline

11-08-2008, 06:10 PM	#13 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,231 OS: 2000 Pro; XP Pro; XP Home	Re: Redirect/Jump Problems Hi Caroline - Yes, but let's take care of a couple more things first. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update. Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop. Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 10. The Java SE Runtime Environment (JRE) allows end-users to run Java applications." Click the "Download" button to the right. Select the Windows platform from the dropdown menu. Read the License Agreement and then check the box that says: "Accept License Agreement". Click on Continue.The page will refresh. Click on the link to download Windows Offline Installation and save the file to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java. Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6u10-windows-i586-p.exe to install the newest version. After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup) On the General tab, under Temporary Internet Files, click the Settings button. Next, click on the Delete Files button There are two options in the window to clear the cache - Leave BOTH Checked Applications and Applets Trace and Log Files Click OK on Delete Temporary Files Window Note: This deletes ALL the Downloaded Applications and Applets from the CACHE. Click OK to leave the Temporary Files Window Click OK to leave the Java Control Panel. --------------------------------------------------------------------------------------------- Please perform this online scan to help look for remnants Establish an internet connection & perform an online scan with Firefox or Internet Explorer at Kaspersky Online Scanner Note To optimize scanning time and produce a more sensible report for review: Close any open programs Turn off the real time scanner of any existing antivirus program while performing the online scan. Click Accept, when prompted to download and install the program files and database of malware definitions. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes. Once the update is complete, click on Settings. Uncheck Mail databases. Next, click on My Computer under the green Scan bar to the left to start the scan. Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it. Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined. Click View scan report at the bottom. Click the Save Report As... button. Click the Save as Text button to save the file to your desktop so that you may post it in your next reply. --------------------------------------------------------------------------------------------- Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here. --------------------------------------------------------------------------------------------- __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-08-2008, 10:05 PM	#14 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems I got everything done okay. I just noticed a file that appeared on my desktop. "Thumbs.db" I only noticed it today but I know it wasn't there a few days ago as I cleaned up my desktop. It says it was modified on 11/4/08 11:44pm. I don't know if that's important or not. Here are the other log files. -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Saturday, November 8, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Sunday, November 09, 2008 02:11:14 Records in database: 1376081 -------------------------------------------------------------------------------- Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ Scan statistics: Files scanned: 51518 Threat name: 2 Infected objects: 3 Suspicious objects: 0 Duration of the scan: 00:56:10 File name / Threat name / Threats count C:\Qoobox\Quarantine\[4]-Submit_2008-11-07@17.57.zip Infected: Trojan.Win32.Agent.aegc 1 C:\Qoobox\Quarantine\[4]-Submit_2008-11-07@17.57.zip Infected: Trojan.Win32.BHO.hdt 1 C:\RECYCLER\S-1-5-21-2067022639-1124918080-2584235172-1006\Dc2.dll Infected: Trojan.Win32.BHO.hdt 1 The selected area was scanned. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:55:54 PM, on 11/8/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PSIService.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Documents and Settings\mike\Desktop\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - (no file) (HKCU) O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe -- End of file - 7401 bytes

11-09-2008, 09:06 AM	#15 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,231 OS: 2000 Pro; XP Pro; XP Home	Re: Redirect/Jump Problems Ok, that looks good. Those items are in ComboFix quarantine, or Recycle Bin, and will be removed when we uninstall ComboFix using a special directive. About the IE message... I would recommend you visit Windows Update, and allow Internet Explorer 7 to be installed. It's more secure than IE6. That message typically shows up when settings are restored to default. It means you're changing from an http to an https server, or vice versa. You are about to view pages over a secure connection. - OR - You are about to leave a secure Internet connection. It will be possible for others to view information you send To manually change that setting in IE, go to Tools > Internet Options > Advanced and uncheck the box next to "Warn if changing between secure and non secure mode". Or, the better option is...the first time the message appears check the box "In the Future, do not show this warning". About thumbs.db It's a legit Windows file which appeared because we unhid hidden/system files. It should hide again when we uninstall ComboFix. In any case, it' not malicious. Your logs appear clean.You should be good to go. We still have a few items to address. Go to -> Run -> copy/paste in the following single line command & click OK combofix /u This will uninstall ComboFix. It will also implement some cleanup procedures and reset System Restore points. Now that your system is clean, to help protect your computer in the future I recommend that you follow these steps and look into the following free programs: Microsoft Windows Update - http://www.windowsupdate.com Visit regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates. SpywareBlaster to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items Winpatrol Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here. You can get a free copy of Winpatrol or use the Plus version for more features. You can read Winpatrol's FAQ if you run into problems. MVPS HOST FILE The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Download Host.zip to your desktop. From your Desktop right-click (hosts.zip) and select: Extract All from the menu. Click Next, click Next, select the option: "Show Extracted files", click Finish This will open the newly created hosts folder on your Desktop. Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated HOSTS file to the correct location on your machine. Once updated you should see another prompt that the task was completed. ANTIVIRUS SOFTWARE It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out. Do not install more than one AntiVirus program because they will conflict with each other. FIREWALL Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here Do not install more than one firewall program because they will conflict with each other. Scan here http://secunia.com/software_inspector/ for out of date & vulnerable common applications on your computer Here are some additional utilities that will further enhance your safety. http://www.trillian.cc ? Trillian or http://www.miranda-im.com ? Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN) http://www.mozilla.org/products/firefox/ - Firefox - Use this alternate browser. While Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness. http://java.com/en/index.jsp - Sun's Java - It's much more secure than Microsoft's Java Virtual Machine. http://www.aumha.org/downloads/erunt-setup.exe - ERUNT - A useful freeware utility for users of Windows 2000/XP//Vista. It's made up of two parts - ERUNT & NTREGOPT. ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry. NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster. In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles HOW DID I GET INFECTED IN THE FIRST PLACE? MAKING INTERNET EXPLORER SAFER If you want to fight back the Malware Writers that have made your life a misery, please take a look here and read what you can do against it. Please respond to this thread one more time so we can mark this thread as resolved. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-09-2008, 03:44 PM	#16 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems ARRGGHH!!! It seemed as though everything was okay. I changed my MVPS Host file, then I went to MS Windows update and downloaded and installed the 20 updates that were required. After restarting my computer to complete the installation I have not been able to access any websites without being redirected to the Dell page that reads: "Sorry, we couldn't find hxxp://pagead2.googlesyndication.com/pagead/ads%3Fclient. Here are some related websites:" or something similar. I had this page (techsupport) saved as a shortcut on my desktop, but I am not able to access my links either without being redirected. I can see the desired page but when the page finishes loading it switches to the Dell page. I had to hit the Stop button so that it would stay on this page. Using Google to search for this forum and other sites seems to work fine. I would like to continue to add all the programs that you recommended but I don't want to interfere with anything in case there is still a problem. Is this a new bug or just something screwy with Dell?

11-09-2008, 06:11 PM	#17 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,231 OS: 2000 Pro; XP Pro; XP Home	Re: Redirect/Jump Problems Open HijackThis and click on 'Do a System Scan Only'. Place a check next to the following entries if they exist (make sure you do not miss any) and click Fix Checked R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us Close HijackThis now. --------------------------------------------------------------------------------------------- Let me know if that helps. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-09-2008, 09:00 PM	#18 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems That didn't help but I figured out (I think) what the problem was. At some point in updating Windows and restarting my computer, Internet Explorer was removed. I had noticed that an icon was missing off my desktop but couldn't remember what had been there. After following your instructions and not having any luck I realized what was missing. I went to Add/Remove windows components and saw that IE was not installed. I have since installed Firefox and everything seems to be working fine. Do I need to have IE installed or can I use Firefox exclusively? I also have a few other questions as well, if you wouldn't mind helping me: 1) Do I need to purchase a firewall or is there a permanent free version to download? I checked out the link you included and unless I am mistaken they are all trial versions. Would you recommend one over another? 2) In one of the articles you linked to it read: "In addition, never give out personal information of any sort online...." Does this include online shopping and banking? Thank you, Caroline

11-09-2008, 10:06 PM	#19 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,231 OS: 2000 Pro; XP Pro; XP Home	Re: Redirect/Jump Problems Hi Caroline - Internet Explorer is an integral part of Windows. It's highly unlikely a visit to the Windows Update site would leave you with no Internet Explorer. If, as part of the updates, you installed IE7 as I suggested, it should be listed in Add or Remove Programs as Windows Internet Explorer 7. It's also available as a single download here http://www.microsoft.com/windows/dow.../getitnow.mspx You may need IE for some things, such as visiting the Windows Update site. That can also be done using IE Tab addon for Firefox, but I have IE on my machines; some sites render better using IE. Here is a list of some firewalls. I like Online Armor best of these, many people like ZoneAlarm and Comodo. Comodo Free Firewall Online Armor Sygate Personal Firewall Tiny Personal Firewall - Trial Jetico Personal (free version, but for advanced users) Agnitum Outpost Free Sunbelt Personal Firewall Online shopping and banking, I do all the time. I just am careful that I know the site, and it has an https URL. I think that information means to be careful with your SSN and your physical address. Does that help? __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-10-2008, 08:27 AM	#20 (permalink)
cmeg26 Registered User Join Date: Nov 2008 Posts: 11 OS: win xp	Re: Redirect/Jump Problems I realized last night that I couldn't have completely removed IE when updating my computer. It was just removed from the Start Menu and my Desktop. Even after downloading and installing IE7 from the link you provided didn't put it back into either place but I added it through Add/Remove Windows Components. Quite a while back I had updated to IE7 but I didn't like the "tabs" or the whole look of the program. I was reluctant to change so I downloaded the old version again and switched back. I am assuming that's why it sort of disappeared when I updated. I now have IE7, a firewall and an antivirus program installed on my computer. I will be adding the other suggested programs as well. I would like to thank you for all the time you have put into helping me. I truly appreciate it. I will definitely be taking a lot more precautions when computing from now on. As much as I appreciate your help I hope I never need it again. :) Thank you, thank you, thank you!! Caroline BTW, I assume I no longer need GMER or RSIT, correct?